Hyatt Regency Vancouver

Hotels
•
Hyatt Regency
8.8 (3089 reviews)
655 Burrard Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Overpriced
Some noise issues

Categories

Cleanliness
8.34
Mostly positive mentions about cleanliness, but a few comments on older facilities indicating room for improvement.
Service
9.31
Numerous mentions of friendly staff and good customer service.
Location
9.35
Highly praised for being central and convenient for various attractions.
Room Quality
8.8
General positive sentiment about room size and comfort, although some comments about bed sizes.
Amenities
8.83
Good range of amenities, though some guests noted certain items like umbrellas were lacking.
Value for Money
8.29
Value for money perspective slightly affected by hotel pricing compared to others.
Food and Beverage
8.34
Positive remarks on food quality but some complaints about breakfast pricing.
Overall Experience
9.11
General sentiment suggests a high satisfaction level despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:25

Property Description

Luxurious Amenities
This Vancouver hotel offers a heated outdoor pool, hot tub, and 42" flat-screen TVs in every room. Enjoy free WiFi throughout the property, iPod docking stations, and floor-to-ceiling windows for a touch of luxury.

Delicious Dining Options
Indulge in a variety of dining experiences at the Hyatt Regency Vancouver, from the Mosaic Bar and Grill serving breakfast, lunch, and dinner to the Grain Tasting Bar offering cocktails. Don't forget to grab your favorite Starbucks coffee conveniently located on-site.

Convenient Location
Situated just 4 minutes’ walk from Pacific Centre Mall, this hotel is also close to BC Place Stadium, Stanley Park, and the Vancouver Aquarium. With a gym, business center, and tour desk available, your stay will be both comfortable and convenient.

Book your stay at Hyatt Regency Vancouver now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 41.66 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3089 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 9.11
J
Jack • couple • ca
10
2026-06-27 • via Nuitee
A
Ako • family_with_children • ca
10
2026-06-26 • via Nuitee
J
Jorge • couple • us
10
2026-06-26 • via Nuitee
B
barbaralG5245CW • NONE
10
Fantastic Hotel!
Pros:

Beautiful hotel ideally located near shops, restaurants, the port, and events in the public square. The service at the Hyatt Regency Vancouver is fantastic, and the rooms are gorgeous. We've stayed at this hotel a couple of times and it's been wonderful each time.

2026-06-25 • via Tripadvisor
Q
Q3182CJleahm • NONE
10
Great service
Pros:

Staff was wonderful, friendly, and efficient. Will definitely start the next time we go to Vancouver. Restaurants were amazing too. I recommend the duck!

2026-06-25 • via Tripadvisor
Z
Z766GHchopherg • NONE • Chicago, Illinois
2
Security put my daughter at risk and overruled the hotel’s own staff
Pros:

Booked this property and arrived to find the Egyptian national soccer team in residence and the lobby overrun with fans. What followed was the worst check-in experience I’ve had at a Hyatt.
Security flatly refused to let us reach the check-in counter, despite my telling them repeatedly that we were registered guests standing there with our luggage. A guard pushed us back into the crowd and my young daughter was nearly trampled. Getting to our room afterward was nearly impossible because the elevators were jammed with fans.
The next day the lounge attendant told me I could use the restroom, escorted me downstairs herself, and instructed security to let me back up. When I came out, security refused to let me return, ignoring her direct instructions. Twice in two days, security overrode the hotel’s own staff and treated paying guests like intruders.
Credit where it’s due: Aoi at the front desk and the lounge attendant were genuinely kind and helpful, and clearly tried their best. The failure here is the security operation and the property’s inability to host a large group without endangering and obstructing its other guests.
If there’s a major event during your dates, I’d look elsewhere, particularly if you’re traveling with children.

2026-06-25 • via Tripadvisor
H
hollies249 • NONE
10
Beautiful rooms! Perfect location to explore Vancouver.
Pros:

We stayed here for the World Cup game. The Egyptian team was also staying at t the hotel so it was very busy. Despite this, the staff did an amazing job making our experience great. The rooms are large, beautiful and comfortable. We had adjoining rooms which was wonderful for our family. Breakfast in the lounge was good and not crowded. The location of the hotel was perfect and we could walk everywhere very easily.

2026-06-24 • via Tripadvisor
A
assia • couple • ca
9
Pros:

La situation géographique
Le petit déjeuner

Cons:

Rien

2026-06-24 • via Nuitee
A
Ako • family_with_children • ca
10
Excellent location full quality service great breakfast
2026-06-24 • via Nuitee
V
Virginia • solo_traveller • ca
7
2026-06-23 • via Nuitee
Z
Zaki • couple • us
1
I honestly don’t know how this is rated as a 4-star hotel. The service was very poor, even for the most basic requests.
Cons:

I honestly don’t know how this is rated as a 4-star hotel. The service was very poor, even for the most basic requests. Staff were slow to respond and overall the experience was disappointing. I would not recommend staying here, especially considering the price. It simply was not worth the money. There’s way better hotel in downtown Vancouver for half of the price.

2026-06-23 • via Nuitee
A
Ana • couple • pr
10
An incredible adventure
Pros:

It’s awesome

2026-06-21 • via Nuitee
P
Priddle • couple • gb
9
Good room, hotel in good location.
Pros:

Breakfast OK nothing special location was alright.

Cons:

Sausages were horrible and bacon was to crispy. Rolled oats were good.

2026-06-20 • via Nuitee
A
Arghir Adrian • family_with_children • ro
10
Raport calitate preț, foarte bun
Pros:

Locația excelentă

Cons:

-

2026-06-19 • via Nuitee
V
VerucaSalty • NONE • Irvine, California
10
Great hotel stay!
Pros:

Our family was vacationing in BC and we decided to stay at the Hyatt based on all the positive reviews. We stayed here for 6 nights and were on the 17th floor. The view from our room was awesome. I wish they had two queen beds as an option instead of two doubles, as we had our son with us. A rollaway cot is never an option for us; who wants to sleep on a cot when they are staying in a hotel?!! The beds were comfortable to me.

The hotel staff were all so welcoming, polite, and helpful. We loved that there was a Starbucks right in the lobby - so convenient!!! Hotel has multiple elevators, too, so there was never long waits to come and go. Parking access was easy in their underground garage. Two restaurants inside the hotel, as well. McDonald’s and Tim Horton’s right outside the hotel door, as well. Neighborhood has everything you could want/need! I would highly recommend this Hyatt for anyone visiting Vancouver.

2026-06-18 • via Tripadvisor
M
Maya_Arun • NONE • Singapore
10
Great stay with exceptional customer service
Pros:

Great stay with exceptional customer service. The location is amazing as it is in walking distance to many attractions. Staff was really great as well. Rooms were really clean and spacious. Balcony can be a bit more cleaner though. Overall great stay and great location

2026-06-18 • via Tripadvisor
R
Roger • couple • au
10
Thoroughly enjoyed our three days.
Pros:

The bar and the 2nd floor restaurant were both great escapes from the crowds outside. Our room's balcony was delightful.

Cons:

Given the World Cup effect, I was surprised there were so few staff on registration. Given the numbers involved, it was very slow. Another staff member or two on hand would have helped.

2026-06-18 • via Nuitee
A
Alev • solo_traveller • ca
5
Disappointment
Pros:

Location and stuff

Cons:

Not good value for money

2026-06-17 • via Nuitee
2
212jihyuns • NONE
2
Great Location and Amenities, but Disappointing Service and Room Condition
Pros:

The lobby staff was very unfriendly. The room was not very clean. The bed made loud squeaking noises. However, the hotel is in an excellent location for exploring downtown Vancouver. The pool, hot tub, fitness center, and sauna were all well maintained and enjoyable.

2026-06-16 • via Tripadvisor
H
Heidy • couple • do
9
2026-06-16 • via Nuitee