Hyatt Regency Kinabalu

Hotels
Hyatt Regency
8.2 (1565 reviews)
Jalan Datuk Salleh Sulong , Kota Kinabalu , my

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Central location
Spacious rooms
Cons:
Parking fees
Food value perception
Tired room interiors

Categories

Cleanliness
8.03
Several reviews noted the hotel is clean, but some mentioned issues with food cleanliness.
Service
9
Staff was frequently praised for being attentive and wonderful.
Location
9.04
Perfect central location near food and shopping options.
Room Quality
7.99
Rooms are spacious but some noted the interior looks tired.
Amenities
8.02
Functional amenities, but some rooms lack a fridge and kettle.
Value for Money
7.48
Some food options perceived as overpriced, affecting overall value.
Food and Beverage
7.53
Mixed feedback on food quality; some positive notes for specific restaurants.
Overall Experience
8.5
Guests had a very positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:17

Property Description

Luxurious Accommodation: Experience spacious rooms with elegant decor and luxury amenities, some with exclusive club lounge access.

Dining Excellence: Indulge in a variety of culinary delights at 6 dining options including the Halal-certified Tanjung Ria Kitchen and award-winning Nagisa for Japanese cuisine.

Relaxation and Convenience: Enjoy the outdoor pool, fitness centre, and spa facilities for relaxation. Benefit from services like a tour desk, currency exchange, and laundry during your stay.

Book now to experience the luxury and convenience of Hyatt Regency Kinabalu in the heart of Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1565 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
A
Abdul Hakim couple my
10
2026-06-10 via Nuitee
K
Kelvin couple my
10
Nice, up to standard hotel
Pros:

We got a free upgrade for our room, the room was spacious and comfortable. There was plenty of sockets in the room for us to charge our equipment. Too bad I made mistake booking a room without sea view, I expect the view to be exceptional.

Cons:

We had to pay for the parking and the parking was a bit small and we had to climb a few steps of ladder to reach the lobby. Luckily our luggage were small.

2026-06-08 via Nuitee
S
Sergey Tsvetkov family_with_children kz
9
2026-06-07 via Nuitee
J
Joanna couple gb
7
Decent value for money
Pros:

The location was great and the staff were really friendly. The pool was also really good.

Cons:

Unfortunately the hallway and our bedroom smelt quite strongly of cigarette smoke. The breakfast selection was not great for westerners & vegetarians.

2026-06-06 via Nuitee
R
rosnani couple my
4
Susah parking , harga tidak berbaloi
2026-06-05 via Nuitee
D
DK NUR FARAH AINA couple bn
8
2026-06-04 via Nuitee
H
Hiroshi couple jp
6
Pros:

清潔でした。浴室は、シャワーの他にバスタブがあります。

2026-06-04 via Nuitee
J
jackalman619 solo_traveller bn
10
Memorable Stay with my Wife & Baby
Pros:

The room is spacious compared to other hotels and staff are helpful and friendly. Places to eat are nearby.

Cons:

None so far.

2026-06-03 via Nuitee
M
Muhammad solo_traveller bn
9
Thank you
Pros:

Staff, location, well maintaned although its not a new hotel, BREAKFAST was a game changer, kids enjoy the swimming pool, parking was easy access, thank you for a very pleasant stay

Cons:

None

2026-06-03 via Nuitee
C
Chong family_with_children my
9
2026-06-03 via Nuitee
I
Is solo_traveller bn
10
2026-06-01 via Nuitee
R
Ridwan family_with_children my
10
Recomended
Pros:

Superb, will repeat again

Cons:

Na

2026-05-31 via Nuitee
K
Khin solo_traveller bn
7
Pros:

Car parking

Cons:

Fishy smell outside

2026-05-31 via Nuitee
S
Suhadah family_with_children my
10
Pros:

All including the staff

Cons:

None

2026-05-29 via Nuitee
N
Nur couple my
10
2026-05-28 via Nuitee
Y
Yann solo_traveller bn
7
Satisfactory for the purpose of my visit.
Pros:

Breakfast was good., although the rolls were hard - but the fresh bread excellent. Room need more checks like one of the closet door did not turn the light off as the sensor was out of alignment, and the weighing machine needs battery level checked.

Cons:

Better check list for facilities provided and ensuring all lights and switches functional. The message button was on (flashing) during my whole 2 night stay.

2026-05-27 via Nuitee
A
Andrew couple gb
9
Great place for a stop-over.
2026-05-27 via Nuitee
M
Margaret family_with_children my
10
2026-05-26 via Nuitee
M
mackenzie couple my
8
2026-05-22 via Nuitee
M
Muhd Azad Hafizudin couple my
10
2026-05-19 via Nuitee