Hyatt Regency Kinabalu

Hotels
Hyatt Regency
8.2 (1546 reviews)
Jalan Datuk Salleh Sulong , Kota Kinabalu , my

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Central location
Spacious rooms
Cons:
Parking fees
Food value perception
Tired room interiors

Categories

Cleanliness
8.03
Several reviews noted the hotel is clean, but some mentioned issues with food cleanliness.
Service
9
Staff was frequently praised for being attentive and wonderful.
Location
9.04
Perfect central location near food and shopping options.
Room Quality
7.99
Rooms are spacious but some noted the interior looks tired.
Amenities
8.02
Functional amenities, but some rooms lack a fridge and kettle.
Value for Money
7.48
Some food options perceived as overpriced, affecting overall value.
Food and Beverage
7.53
Mixed feedback on food quality; some positive notes for specific restaurants.
Overall Experience
8.5
Guests had a very positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:17

Property Description

Luxurious Accommodation: Experience spacious rooms with elegant decor and luxury amenities, some with exclusive club lounge access.

Dining Excellence: Indulge in a variety of culinary delights at 6 dining options including the Halal-certified Tanjung Ria Kitchen and award-winning Nagisa for Japanese cuisine.

Relaxation and Convenience: Enjoy the outdoor pool, fitness centre, and spa facilities for relaxation. Benefit from services like a tour desk, currency exchange, and laundry during your stay.

Book now to experience the luxury and convenience of Hyatt Regency Kinabalu in the heart of Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1546 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
M
Martin Peter couple dk
8
2026-05-15 via Nuitee
C
Charmaine couple my
9
2026-05-15 via Nuitee
U
Ummi couple au
10
2026-05-10 via Nuitee
N
Noorul solo_traveller my
8
2026-05-07 via Nuitee
L
Lizhen couple sg
10
2026-05-06 via Nuitee
J
Jessica solo_traveller gb
10
Pros:

Exceptionally clean room, well-appointed, and had everything you could need.
Excellent location, and two steps outside, you are at the seafront.
Lovely private pool area for guests and the breakfast options were plenty and delicios (though i would aim to get there >1h before they close as otherwise things run out). Evening retaurant options are also very good- if you are a guest you get half price. A very good nasi lemak and nasi goreng!

2026-05-04 via Nuitee
D
Dirk solo_traveller de
8
2026-05-03 via Nuitee
T
Tim couple gb
10
2026-05-02 via Nuitee
D
Danielle solo_traveller au
10
Highly recommended hotel with incredible staff.
Pros:

I could not speak more highly about my 8 day stay here.
The location is perfect with views of the waterfront and sunset; the hotel was very clean; the bed was incredibly comfortable; the food and drinks in the restaurants were delicious, plentiful and high quality; and the staff were kind, caring and helpful.
I would recommend this hotel for anyone staying in KK - wonderful for solo travellers, couples or families.

Cons:

Nothing - it was perfect, thank you.

2026-05-02 via Nuitee
A
Akimkim solo_traveller my
10
Cons:

Harga mahal

2026-04-29 via Nuitee
A
Ah Boon couple sg
8
Pros:

Excellent location. Good view - sea and sunset.

Cons:

Nothing

2026-04-28 via Nuitee
J
Jasrina solo_traveller nz
10
2026-04-25 via Nuitee
H
HSIAO HUA couple tw
10
Cons:

地毯有點脏

2026-04-25 via Nuitee
S
Sandra couple gb
10
Excellent stay in a Regebcy suite with regency club access.
Pros:

The staff in the regency lounge were excellent. We requested to move to a higher floor due to outside noise and this was done without question. The choice of food in the regency lounge was varied every evening and good quality of food and choice.

Cons:

Floor 5 executive king suite was too noisy on the Friday night but nothing the hotel can do about this.

2026-04-25 via Nuitee
D
Deb couple ca
9
Great hotel for exploring KK.
Pros:

Welcoming, helpful staff. Excellent restaurant. Location near jetty for boat tours. Ocean views.

Cons:

Some carpets showing age.

2026-04-24 via Nuitee
E
Eglantine solo_traveller fr
8
2026-04-23 via Nuitee
T
Thomas couple my
9
Pros:

Room, Staff

2026-04-20 via Nuitee
D
Deb couple ca
10
Pros:

Beautiful waterfront location, near markets and boat jetty. Excellent breakfast - four nationalities.

2026-04-19 via Nuitee
T
Teng Guan family_with_children my
9
Great
Pros:

The breakfast spread was good

Cons:

The prawn noodle broth was oily

2026-04-17 via Nuitee
R
Rahman couple bn
10
very comfortble hotel
2026-04-15 via Nuitee