Hyatt Regency Indianapolis

Hotels
Hyatt Hotels
8.8 (395 reviews)
One South Capitol Avenue, Indianapolis, Indiana, 46204 , Indianapolis , US

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent service
Great food and beverage options
Cons:
Standard cleanliness

Categories

Cleanliness
8.58
Standard quality for this hotel tier.
Service
9.25
Exceptional service highlighted by multiple reviewers, especially from staff like Anthony, Cesar, and Dujuan.
Location
9.09
Convenient access to the convention center and major venues, making it a great spot.
Room Quality
8.54
Rooms were noted for being comfortable and well-equipped, but specific details are limited.
Amenities
8.57
Amenities are satisfactory, with praises for the restaurant and lobby features.
Value for Money
8.53
Prices are reasonable given the quality of service and experience.
Food and Beverage
9.08
Diverse and delicious food options with high praise for specific dishes.
Overall Experience
8.75
Overall satisfaction with the stay, exceeding expectations in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Discover a blend of comfort and luxury at Hyatt Regency Indianapolis, perfectly situated in the heart of the city.

Recreational Amenities
Unwind with our indoor pool, maintain your fitness routine in our 24-hour gym, or explore the area with bicycles available for rent—perfect for a carefree day out.

Dining Options
Savor delicious American cuisine at The Eagle's Nest, or enjoy room service for a cozy night in. Don't forget our delightful continental breakfast to kickstart your day!

Business Facilities
Host successful events with over 32 square feet of flexible conference space, complemented by a 24-hour business center ensuring you're always connected.

With exceptional amenities and a prime location near popular attractions, your perfect getaway awaits. Book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 395 reviews
Cleanliness: 8.58
Service: 9.25
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.75
M
melissajW6393TW Family
10
Dinner at Eagles Nest
Pros:

We ate at the Eagles Nest and our server was Mya. She was fantastic and personal and her recommendations were the best dishes we have ever eaten. The fact that the restaurant slowly rotates gives you a great view of the city. The ambience is top-tier. We will be back the next time we visit Indy!

2026-01-18 via Tripadvisor
M
michellesI9628GX Friends getaway
10
Dinning
Pros:

Liz took great care of us as we were in a huge hurry to get back for awards for cheer. Thanks Liz for being so attentive and got us in and out in a timely manner!!

2026-01-18 via Tripadvisor
S
shaylay2026 Family
10
Cheer comp done right
Pros:

Stopped by the bar at the Hyatt and had a great experience from start to finish. The atmosphere was welcoming and comfortable—perfect whether you’re winding down after a long day or meeting up with friends. The bartender, Liz, was friendly, attentive, and clearly knew their craft. Drinks were well-made, balanced, and served quickly, and the overall vibe felt relaxed but polished. Excellent service, great cocktails, and a spot I’d absolutely return to next time I’m staying here.

2026-01-17 via Tripadvisor
C
crazyk65 Family
10
Liz was the BEST!
Pros:

Liz was fantastic! Great service all week. Loved everything and will definitely be back.

2026-01-17 via Tripadvisor
P
P8578WWlarryj Family
10
Fantastic experience All around
Pros:

Carser was fantastic as our server.
The entire experience was amazing.
The duck & the pork chops are excellent.

2026-01-17 via Tripadvisor
3
351melodyj Family
10
Delightful time at Eagle Nest
Pros:

The ambiance at the Eagle Nest restaurant was spectacular and the food was delightful. When you go, be sure to ask for Karsor. He is the most polite person and would recommend the best food on the menu.

2026-01-17 via Tripadvisor
L
L7927UAfaiths Family
10
Great staff & food! (The Eagles Nest)
Pros:

HIGHLY recommend the Eagles Nest! (Restaurant at the top of the Hyatt) Amazing food! Our server Karsor was incredible! He truly wanted us to get the most of our experience. Went above and beyond. He had great recommendations, was very personable and professional! The entire staff was so kind and helpful! A fantastic experience! I hope to be back!

We came for the views and experience which were worth it! But it made it even better to have such great staff and food.

2026-01-17 via Tripadvisor
G
GrandTour47308877109 Family
10
Evening service and friendly
Pros:

Great experience and great service!! Staff was was fun to deal with, friendly and enjoyed them and they took care of us!!! Definitely will stay here next year and will encourage the rest of the team parent’s to stay here

2026-01-17 via Tripadvisor
E
Excursion34627832720 Business Littleton, Colorado
10
Exceptional service
Pros:

Liz in the restaurant and john at the front desk were exceptional examples of how to elevate an experience for a guest. Their friendly personality and willingness to make the experience pleasurable was impressive. We will return based on this level of service. Thank you!

2026-01-16 via Tripadvisor
D
diegomF6493OT Solo travel
10
Perfect Evening at the Eagle's Nest in Indianapolis
Pros:

The food was wonderful. Abby and Gwyn took care of everything brilliantly

2026-01-16 via Tripadvisor
I
ishti76 Family
10
Safety of valuables!
Pros:

Very good experience while staying in the hotel with 2 rooms for my family. We left some valuables by mistake and later Gift Sheena from the front desk helped me to find that out!

2026-01-15 via Tripadvisor
E
Explorer30508926107 Family
10
Awesome
Pros:

We stay here every year for Majors.
Absolutely top tier! Never had a bad experience here. Jennifer is so amazing at the desk.

2026-01-15 via Tripadvisor
A
alanwJ7982XA Business
10
Hyatt Regency Indianapolis
Pros:

Grabbed a meal at the Fat Rooster Restaurant…… good angus burger with sweet potato fries. I added a cup of clam chowder to fill me up. Very nice

Great wait staff; Cesar took good care of me

2026-01-14 via Tripadvisor
B
bryanaV7936DS Business
10
A++
Pros:

Cesar was awesome. Omlete was great and mountain dews were ice cold

2026-01-14 via Tripadvisor
D
deanv367 Business
10
Best of downtown indy
Pros:

Best location in the downtown area. Very clean facility, easy access to the convention center and downtown amenities.

2026-01-12 via Tripadvisor
W
W1424EQlukef Couples
10
Great 18th
Pros:

Karsor was an amazing server made our birthday experience one to remember for ever will definitely be coming back for another birthday

2026-01-10 via Tripadvisor
N
nadyar2026 Couples
10
AMAZING
Pros:

Karsor was an amazing serving! He was very attentive with our needs and all the food came out insanely fast! Excellent service! We will definently request him for our next visit! Thank you again Karsor!

2026-01-10 via Tripadvisor
B
Balad Family San Francisco Bay Area, California
6
Could Have Been Better
Pros:

Several problems during our one night stay but management did try to make it right. We were in town for the 49ers game and arrived to hotel to find valet parking full. This should have been handled like it is in Vegas where hotel guests get priority for valet parking over the general population.

Prior to arrival, we indicated three guests for the room; however, we arrived to find only two washcloths. Moreover, we requested a microwave prior to arrival but had to call and have one delivered after arrival.

Rooms are clean but small and tired. Not a good look for the Hyatt Regency brand.

No Globalist welcome note or amenity.

2026-01-10 via Tripadvisor
T
terrenced313 Business
10
10/10 would recommend
Pros:

I stayed a night at Hyatt Regency Downtown Indy and had a great experience! For it being a convention center it’s pretty quiet inside. Had breakfast at the Eagles Nest inside the hotel and the food was superb! Cesar was my server and by far had great service and good conversation. Would def come back for another stay

2026-01-10 via Tripadvisor
S
StuartP602 Business
10
Omelette Bar is the Hidden Gem
Pros:

The hidden gem here is the omelette bar. Fresh ingredients and remarkable service with a friendly chef who takes special care. The service level of all employees is on point.

2026-01-10 via Tripadvisor