Hyatt Regency Indianapolis

Hotels
Hyatt Hotels
8.8 (395 reviews)
One South Capitol Avenue, Indianapolis, Indiana, 46204 , Indianapolis , US

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent service
Great food and beverage options
Cons:
Standard cleanliness

Categories

Cleanliness
8.58
Standard quality for this hotel tier.
Service
9.25
Exceptional service highlighted by multiple reviewers, especially from staff like Anthony, Cesar, and Dujuan.
Location
9.09
Convenient access to the convention center and major venues, making it a great spot.
Room Quality
8.54
Rooms were noted for being comfortable and well-equipped, but specific details are limited.
Amenities
8.57
Amenities are satisfactory, with praises for the restaurant and lobby features.
Value for Money
8.53
Prices are reasonable given the quality of service and experience.
Food and Beverage
9.08
Diverse and delicious food options with high praise for specific dishes.
Overall Experience
8.75
Overall satisfaction with the stay, exceeding expectations in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Discover a blend of comfort and luxury at Hyatt Regency Indianapolis, perfectly situated in the heart of the city.

Recreational Amenities
Unwind with our indoor pool, maintain your fitness routine in our 24-hour gym, or explore the area with bicycles available for rent—perfect for a carefree day out.

Dining Options
Savor delicious American cuisine at The Eagle's Nest, or enjoy room service for a cozy night in. Don't forget our delightful continental breakfast to kickstart your day!

Business Facilities
Host successful events with over 32 square feet of flexible conference space, complemented by a 24-hour business center ensuring you're always connected.

With exceptional amenities and a prime location near popular attractions, your perfect getaway awaits. Book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 395 reviews
Cleanliness: 8.58
Service: 9.25
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.75
M
marklW924LW Family
10
Superman
Pros:

Cesar’ the Superman was Awesome!! Friendly, super helpful, awesome fellow! Couldn’t be nicer and very thorough and made some really good suggestions on additional food which we loved!!

2026-04-04 via Tripadvisor
F
Fearless765776 Family
10
James Bond Service!
Pros:

Cesar was like James Bond, no matter the request he found a way to make it happen! No oat milk for our coffee? That was not a problem that Cesar couldn’t solve!

2026-04-04 via Tripadvisor
R
rileyc205 Business
10
Cesar was the best
Pros:

Cesar was awesome. A real Superman

2026-04-04 via Tripadvisor
A
A9159XAjoshs Friends getaway
10
Good service!
Pros:

Great service! The food was good. The server was nice. Nice and clean. Great service. The omelette was tasty

2026-04-04 via Tripadvisor
J
joanalyssa Business West Chicago, DuPage County, Illinois
10
Another great stay!
Pros:

Third time staying here! Great service, clean hotel and staff goes out of their way to make you feel like a VIP! Thank you!

2026-04-03 via Tripadvisor
D
dianehE1459UW Friends getaway
8
Ate lunch with friends
Pros:

Enjoyed lunch at the Rooster Diner. Cesar took great care of us.

2026-04-03 via Tripadvisor
F
F7873DKlisaf Business
10
Cesar was amazing!!
Pros:

Cesar at the Fat Rooster was amazing! He was kind and kept the restaurant open to ensure we were able to eat. He was professional and provided great service! We had a great meal and exceptional care from Cesar!

2026-04-02 via Tripadvisor
S
samanthaaQ9524EQ Friends getaway
10
Eagles nest
Pros:

Anthony and jade were wonderful and amazing!! Will be coming here again !!!

2026-04-01 via Tripadvisor
A
A1483SDsuzannec Business
10
Great experience!
Pros:

Great, centrally located location with very friendly and helpful staff! Would 100% stay here again and recommend to anyone needing a hotel and/or conference space in downtown Indy.

2026-03-30 via Tripadvisor
M
martinmessah Family Seattle, Washington
10
Great hotel at heart of Downtown!
Pros:

We stayed here for 3 days 2 nights for a family trip as Hyatt Globalist. They were busy this weekend so we didn't get a suite, however they did upgrade us to the high floor sofa bed king bed room.

Valet parking was quick and efficient, they have great breakfast as part of the globalist perks.
Overall, the hotel was clean, room was clean, service was really good. For the value, the hotel was nice because it is right at downtown and the hotel has skybridges that connects to other location and other hotels within the vicinity.

Voice level was fairly quiet. They have a health club with an indoor pool.

Benefits of globalist includes breakfast in the morning at their 1st floor restaurants, they also give coupon for appetizers at night at their Level one bar. Cesar was our server for both days and was an awesome server who made sure we were taken care of, especially with specific request for foods with allergies.
Since we travel with family, we didn't use the bar appetizers during this stay.

Overall, I would recommend staying here if you visit Indianapolis because it's central in location, and close to a lot of other venues in the area!

2026-03-30 via Tripadvisor
W
williamsC2049HK Couples
10
Great stay
Pros:

As soon as we pulled in we were greeted by Kenneth, a valet and he was so thorough in explaining everything to us as far as pricing and what our best options would be...he was very efficient with helping us into the check in process...the front desk clerk was efficient as well and the room was emaculate...top tier stay

2026-03-28 via Tripadvisor
R
reynoldsh2026 Family
10
Bob the Valet
Pros:

Bob the Valet is as helpful as they come. Great experience

2026-03-28 via Tripadvisor
S
S3849YPchristopherw Family
10
Awesome service
Pros:

Answered all questions very polite

2026-03-28 via Tripadvisor
I
izzybD4240JK Friends getaway
10
Love it!
Pros:

Wonderful facility! Would recommend

2026-03-27 via Tripadvisor
F
fightingwanderlust NONE Santa Monica, California
4
Asked my teen daughter: what is less than mid or meh
Pros:

Overall experience was, 'we just don't care'

Don't care enough to maintain the rooms or tighten the screws, every single thing was loose or falling off the wall. Plugs won't stay in the outlets. Etc. Place has had a facelift but it's still got that worn vibe

2026-03-26 via Tripadvisor
G
GoPlaces26622491707 Business
8
Nonprofit Association Conference in March 2026.
Pros:

Staff was great. Hot Rooster for breakfast was particularly good, food and staff. Bryan was particularly good.

Room was great. At peak times the four elevators were not quite enough.

Location was great. Lots of good restaurants within a short walk.

2026-03-26 via Tripadvisor
L
ltdaly00 Business Oak Park, Illinois
10
Great food and great service
Pros:

Bryan was super helpful and attentive through out or meal at Fat Rooster.

2026-03-26 via Tripadvisor
S
S6893SDjakes Business
10
Service was great!
Pros:

Liz at the hotel restaurant/bar was great. Had her as server multiple times during my stay.

2026-03-26 via Tripadvisor
8
888seanp Business
10
Great clean hotel.
Pros:

Clean hotel with a great staff. Close to everything. Staff is very friendly and helpful. Good location as well. Valet staff was also very friendly and helpful.

2026-03-26 via Tripadvisor
J
justinsZ561HI Solo travel
10
Experienced customer service from Cesar at the restaurant.
Pros:

I appreciate how Cesar provided me with superior customer service each day of my visit to the restaurant.

2026-03-25 via Tripadvisor