Hyatt Regency Indianapolis

Hotels
Hyatt Hotels
8.8 (395 reviews)
One South Capitol Avenue, Indianapolis, Indiana, 46204 , Indianapolis , US

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent service
Great food and beverage options
Cons:
Standard cleanliness

Categories

Cleanliness
8.58
Standard quality for this hotel tier.
Service
9.25
Exceptional service highlighted by multiple reviewers, especially from staff like Anthony, Cesar, and Dujuan.
Location
9.09
Convenient access to the convention center and major venues, making it a great spot.
Room Quality
8.54
Rooms were noted for being comfortable and well-equipped, but specific details are limited.
Amenities
8.57
Amenities are satisfactory, with praises for the restaurant and lobby features.
Value for Money
8.53
Prices are reasonable given the quality of service and experience.
Food and Beverage
9.08
Diverse and delicious food options with high praise for specific dishes.
Overall Experience
8.75
Overall satisfaction with the stay, exceeding expectations in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Discover a blend of comfort and luxury at Hyatt Regency Indianapolis, perfectly situated in the heart of the city.

Recreational Amenities
Unwind with our indoor pool, maintain your fitness routine in our 24-hour gym, or explore the area with bicycles available for rent—perfect for a carefree day out.

Dining Options
Savor delicious American cuisine at The Eagle's Nest, or enjoy room service for a cozy night in. Don't forget our delightful continental breakfast to kickstart your day!

Business Facilities
Host successful events with over 32 square feet of flexible conference space, complemented by a 24-hour business center ensuring you're always connected.

With exceptional amenities and a prime location near popular attractions, your perfect getaway awaits. Book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 395 reviews
Cleanliness: 8.58
Service: 9.25
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.75
T
taylormS504HJ Business
10
Cesar recommended the INDY BURGER ⭐️
Pros:

Cesar recommended the INDY burger. 5 stars.

2026-02-27 via Tripadvisor
D
Docsherri Business Buffalo, Erie County, New York
10
Great business lunch
Pros:

Cesar was our server and he was fantastic!! He was very accommodating with my dietary restrictions. I had a salad and it was perfect. Great menu and excellent food. Sneha was very personable and kind. The staff and food are both worth a visit.

2026-02-27 via Tripadvisor
N
N1756JDjohnc Business
10
Cesar at Fat Rooster restaurant
Pros:

Cesar at the Fat Rooster restaurant was A+ service above and beyond

2026-02-26 via Tripadvisor
J
Jet43849495734 Couples Indianapolis, Indiana
10
Bucket list experience
Pros:

We had dinner at the Eagles Nest. It was the best restaurant I’ve ever been to. Not only was the 360 degree view of downtown Indianapolis at night beautiful but the food was amazing! This was truly a bucket list experience and I can’t wait to go back!

2026-02-25 via Tripadvisor
R
robbiebP3766NC Business
10
Bob from Valet
Pros:

Bob with the valet service was phenomenal!! 10/10

2026-02-25 via Tripadvisor
M
mercedeso687 Business
10
Amazing professional service from Bob and the valet staff
Pros:

Bob was amazing! Professional and personable. Very knowledgeable of the area and amenities. Completely satisfied with his service and would recommend to anyone interested in staying in Indy.

2026-02-25 via Tripadvisor
0
0tja Business
10
Another fun week in Indianapolis for the combine
Pros:

Bob was very courteous and friendly. He was quick to get the car. No issues!

2026-02-25 via Tripadvisor
1
17ellym Friends getaway
10
Oscar’s Bday
Pros:

I had an amazing experience at Hyatt Regency – Eagles Nest in Downtown Indianapolis! The atmosphere alone is breathtaking with stunning city views that make the entire dining experience feel special and elevated.

Ruby, the manager, is incredibly kind, welcoming, and attentive. You can truly feel her leadership through the warmth and professionalism of the entire team. She made us feel valued and well taken care of from the moment we arrived.

Mya, our server, was absolutely excellent! She was attentive, friendly, knowledgeable about the menu, and made sure everything was perfect throughout our meal. Her service truly stood out and made our night even more enjoyable.

Between the views, the service, and the overall ambiance, this place deserves every bit of five stars. Highly recommend for a special night out in downtown Indianapolis!

2026-02-23 via Tripadvisor
L
lokog2026 Friends getaway
10
Increíble
Pros:

It was an incredible experience best I ever had

2026-02-23 via Tripadvisor
A
AlbertSum Friends getaway
10
Wonderful experience
Pros:

Everyone was so nice and kinda. Service was top tier. Thank you so much for the wonderful experience

2026-02-23 via Tripadvisor
K
K2679KChelenp Friends getaway
2
It’s Okie but taking too long
Pros:

Taking too long, we get there at 7:30pm for birthday dinner and we only got our foods at 9:30pm

2026-02-23 via Tripadvisor
M
marybV1136AF Business
10
Great lunch service!
Pros:

The food was good and Cesar’s service was excellent!!

2026-02-23 via Tripadvisor
C
chrisoH4255VI NONE McHenry, Illinois
2
Rip off
Pros:

Parking was a mess outside unless you wanted valet. Got rushed by 3 men for pulling off to the side because the center self park line was so long I was blocking the exit to the self park garage. Rude as hell yelling I couldn't park there even to run in and check in and unload. Beds in 1215 were so old the sagged in the center before you got in them. Breakfast was a rio off. No cost anywhere until you got the bill for $23 per person even if all they did was nibble on some fruit and had a water. I should have known when it was empty at 7:45 am. I just felt like they nickle and dimed us during our stay.

2026-02-23 via Tripadvisor
9
914brendana Business Philadelphia, Pennsylvania
10
Cesar was great and the food was excellent. Great spot for breakfast and morning coffee. Highly recommend!
Pros:

Great spot for breakfast. Cesar was very helpful and attentive. Coffee was great and the food was excellent. Highly recommend

2026-02-23 via Tripadvisor
P
P605MNgeorgeg Business
10
Amazing stay.
Pros:

Above and beyond good service thank you for the drinking waters, the fast laundry service, every day breakfast and everything in between.

2026-02-23 via Tripadvisor
P
pdolan317 Business
10
Outstanding meal at Eagles Nest
Pros:

Service was prompt and courteous. Food was outstanding! Would definitely recommend and I will stop back in the near future.

2026-02-22 via Tripadvisor
T
tomrV243KV Business
10
Service was outstanding
Pros:

Karson was an absolutely amazing server. Would always recommend him. Very friendly and personable!

2026-02-22 via Tripadvisor
J
J2970DDdougd Business
10
Good service
Pros:

Bob was helpful in the Valet. He was outgoing

2026-02-22 via Tripadvisor
A
angelagI590EX Business
8
Comfort and convenience
Pros:

I have been staying at this property every year for a convention for the past 4-5 years. The location and convenience is hard to beat, with habitrail access to the convention center and other shops and hotels. It may not seem like a big deal, but when your convention is held in the dead of winter you appreciate the indoor access! The lobby/bar area is spacious and is the perfect space for an impromptu meeting or to gather with friends. There is a Starbucks in the lobby as well - I order through the app before leaving my room and my order is usually ready by the time I catch an elevator and make my way to the lobby!
The staff, from the valet to the from desk to the bar, is friendly and helpful. My check in experience is always quick and smooth. This year, there was a welcome note from the hotel manager and a bag of snacks waiting for my in my room - such a lovely surprise and it made me feel like a valued customer.
The rooms are large and have good organization for your gear. There is a mini fridge and pod coffee machine in a bar area, which is convenient. There's a large desk space and comfortable task chair. My king bed corner room had a sleeper sofa and coffee table, as well. The mattress is firm and supportive, but could benefit from a plush topper for added comfort.
The Hyatt Regency downtown Indianapolis is a good value and a comfortable stay. I've already made my reservations here for next year's convention!

2026-02-22 via Tripadvisor
N
Nomad01161110817 Couples
8
Great service, atmosphere, and quality of food. Lacking appropriate portions.
Pros:

Service was splendid, food was great, and the atmosphere was pleasant.
Anthony was our waiter and he made great conversation and was good fun for the night. Scott, the manager, was so very kind and complimentary. Nick was help for Anthony and was very diligent. He kept our waters filled, table clean, and was able to recognize when we needed something without it being verbalized.

Music was fun and at an appropriate decibel. I had no problem hearing my date.
They had added some fun and warm decorations and furnishings since our last visit.
The skyline and horizon was a pleasant and pretty scene.

The shrimp cargot appetizer ($22) was a thing to remember. Incredible tastes. Had 8 shrimp. This was my dates favorite part.

The prime rib ($65) was great and the aju went great with it. Mashed potatoes were good and asparagus was fine. There was a sweet bread with raisins and nuts and a garlicky bread presented and both were savory.

My date had the filet mignon ($64) which came with mashed potatoes, asparagus, seasonal mushrooms and a truffle demi. She enjoyed her food, but it failed to fill her. She had to eat some of mine to help satiate her hunger (note that we shared the appetizer 50:50).

She wanted to try something new and got the chocolate martini ($17), but this was wasted for it was way to strong for her to enjoy and couldn't force down even a quarter of it.

I must emphasize that the portions were small. They were much smaller than when I was there 5ish years ago. Price was the same. $185 for an appetizer, two entrees, and a martini. That would be my only complaint. Felt like there could've been, and should've been bigger portions. I usually finish my dates plate since she doesn't like to take food back with her, but this time she didn't have enough. This may have been the first time she's ate all her food, plus some of mine. I of course wish I had more to eat, but the quality and taste helped compensate for the lack of quantity.

2026-02-22 via Tripadvisor