Hyatt Regency Lexington

Hotels
•
Hyatt Regency
8.2 (1026 reviews)
401 W High Street , Lexington , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noisy surroundings
Room temperature issues
Slow food service

Categories

Cleanliness
7.53
While generally clean, there were some complaints about room temperature and cold areas in the hotel.
Service
8.5
Most reviews indicated friendly and helpful service, though some found certain staff lacking in spirit.
Location
9.04
Multiple reviews praised the excellent location near Rupp Arena and other events.
Room Quality
7.49
Some rooms were considered outdated, and there were issues with temperature control.
Amenities
8.52
Guests appreciated the variety of amenities available, including a large breakfast selection.
Value for Money
7.98
Some reviews indicated it seemed pricey for the quality of stay, balancing with the good service.
Food and Beverage
8.03
Although the food service was slow at times, breakfast options received positive feedback.
Overall Experience
8.5
Despite some negative aspects, many guests had positive experiences and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:51

Property Description

Prime Location in Downtown Lexington
Connected to the Lexington Convention Center and Rupp Arena, Hyatt Regency Lexington offers convenience and comfort for both business and leisure travelers.

Luxurious Rooms and Suites
Each room features a flat-screen LCD HDTV, premium cable channels, iHome alarm clock radio, and laptop safe. Upgrade to a suite for a separate seating area to relax and unwind.

Dining and Meeting Facilities
Indulge in local cuisine and beverages at BlueFire Bar & Grill, or enjoy in-room dining for added convenience. With over 130,000 square feet of meeting space, the hotel is perfect for events of any size.

Book your stay at Hyatt Regency Lexington now to experience the perfect blend of luxury and convenience.

Important information:

Please note the gym and pool are closed and breakfast service is suspended until further notice. Breakfast will be offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1026 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
J
Jeanne • couple • us
7
2026-02-13 • via Nuitee
K
Keshia • couple • us
10
2026-02-13 • via Nuitee
S
Sydney • family_with_children • us
5
Pros:

Location

Cons:

Dirty sheets and pillow cases. Broken door latch. Non working lighted mirror. Dirty walls.

2026-02-11 • via Nuitee
L
Lisa • solo_traveller • us
10
Great
Pros:

Staff was very nice and helpful

Cons:

Nothing

2026-02-11 • via Nuitee
B
Brenda • couple • us
10
2026-02-11 • via Nuitee
T
Teri • couple • us
10
A convienant and peaceful stay!
Pros:

It was location and the staff was very helpful and friendly.

Cons:

Nothing.

2026-02-11 • via Nuitee
M
MICHAEL • couple • us
10
2026-02-09 • via Nuitee
G
Greg • couple • us
8
Pros:

Basketball game

2026-02-09 • via Nuitee
T
Terry • couple • us
9
2026-02-09 • via Nuitee
C
Christopher • couple • us
10
Pros:

Its location to Rupp Arena. The restaurant was great, especially the breakfast buffet.

Cons:

The room was cold.

2026-02-08 • via Nuitee
N
Nick • family_with_children • us
7
Pros:

Too costly

2026-02-08 • via Nuitee
J
Jeanne • solo_traveller • us
8
Pros:

We were able to cut thru hall way toward Main St.

Cons:

Don't recommend 16th floor if you are noise sensitive, close to HVAC.

2026-01-31 • via Nuitee
T
Teresa • couple • us
7
Pros:

Convenience

Cons:

Bathroom should be way cleaner

2026-01-29 • via Nuitee
H
hollier182 • NONE
2
Checked out early poor conditions
Pros:

The room was awful. The shower head was falling out of the wall the fresh air vent fell in the floor. The halls smelled like sewage. The hotel staff told me they would make repairs when I went out early on Saturday morning. I returned at 4:15 and nothing had been touched. We checked out with no compensation or offer to make it right. You are paying for the convivence of going to Rupp. But the hotel is not up to typical Hyatt hotels.

2026-01-28 • via Tripadvisor
6
652reginaldw • NONE
10
An excellent detour!
Pros:

While on my way to a small town in Kentucky, I needed a place to stay while the snow and ice was going to be bad. This hotel was on the way and had 2 rooms available and I got one by using my points. Well worth the time and effort. When I called, I did notice that there was an AI helping me. I declined their assistance and just used the app to ensure my dates and times would be correct. The place was great. Full service every day. Staff were wonderful and some of the staff stayed in the hotel to ensure guests were taken of. There is a sporting complex next door and I could have experienced a college basketball game if I wanted. If it was not for the bad weather I would have explored the city. The was an excellent detour.
Thanks guys.

2026-01-28 • via Tripadvisor
X
X • solo_traveller • us
1
Over priced for too nights. Basically price gouging
Pros:

It was close to work when the snow storm hit. If I had to walk it I could in a pinch.

Cons:

Found fe mail hair still on the shower wall.
The room stayed cold unless I had it above 75.

2026-01-27 • via Nuitee
P
Pioneer362423 • NONE
6
A place to sleep
Pros:

Older building, not the expected Hyatt experience. Shower was cold and there was rust and more than usual wear/tear on fixtures.

2026-01-23 • via Tripadvisor
T
Tiffany • couple • us
10
2026-01-23 • via Nuitee
F
Frank • extended_group • us
10
Loved staying at the Hyatt Regency
Pros:

Located next to Rupp Arena. Very nice place to stay.

Cons:

N/a

2026-01-23 • via Nuitee
J
Jamie • couple • us
7
Pros:

Location Location Location

Cons:

Outdated, overpriced

2026-01-22 • via Nuitee