Hyatt Regency Lexington

Hotels
Hyatt Regency
8.2 (1165 reviews)
401 W High Street , Lexington , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noisy surroundings
Room temperature issues
Slow food service

Categories

Cleanliness
7.53
While generally clean, there were some complaints about room temperature and cold areas in the hotel.
Service
8.5
Most reviews indicated friendly and helpful service, though some found certain staff lacking in spirit.
Location
9.04
Multiple reviews praised the excellent location near Rupp Arena and other events.
Room Quality
7.49
Some rooms were considered outdated, and there were issues with temperature control.
Amenities
8.52
Guests appreciated the variety of amenities available, including a large breakfast selection.
Value for Money
7.98
Some reviews indicated it seemed pricey for the quality of stay, balancing with the good service.
Food and Beverage
8.03
Although the food service was slow at times, breakfast options received positive feedback.
Overall Experience
8.5
Despite some negative aspects, many guests had positive experiences and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:51

Property Description

Prime Location in Downtown Lexington
Connected to the Lexington Convention Center and Rupp Arena, Hyatt Regency Lexington offers convenience and comfort for both business and leisure travelers.

Luxurious Rooms and Suites
Each room features a flat-screen LCD HDTV, premium cable channels, iHome alarm clock radio, and laptop safe. Upgrade to a suite for a separate seating area to relax and unwind.

Dining and Meeting Facilities
Indulge in local cuisine and beverages at BlueFire Bar & Grill, or enjoy in-room dining for added convenience. With over 130,000 square feet of meeting space, the hotel is perfect for events of any size.

Book your stay at Hyatt Regency Lexington now to experience the perfect blend of luxury and convenience.

Important information:

Please note the gym and pool are closed and breakfast service is suspended until further notice. Breakfast will be offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1165 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
A
archer solo_traveller us
7
2026-07-10 via Nuitee
T
Torgny solo_traveller se
7
2026-07-09 via Nuitee
B
Bradley family_with_children us
5
Pros:

The location was perfect

Cons:

It was clean but when we went to bed we found that our sheet were disgusting we check out early

2026-07-06 via Nuitee
J
james couple us
10
2026-07-05 via Nuitee
N
nicolesE6632SJ NONE
10
Great Lexington Hyatt
Pros:

Great hotel. Very clean and central location to great food and awesome movie theater. The hotel was very clean and the rooms were very nice.

2026-06-30 via Tripadvisor
M
Morgan couple us
10
2026-06-28 via Nuitee
E
Escape13955704809 NONE
6
Good enough
Pros:

The staff were excellent. Hotel was dated and could use some updates. Great location for walking to local attractions.

2026-06-27 via Tripadvisor
S
Stephen couple us
8
Cons:

Was on the 10 floor and the street noise was terrible loud cars all night long . No hair dryer in the room and the safe didn’t work .

2026-06-26 via Nuitee
J
Jessica family_with_children us
10
Cons:

Restaurant service was slow

2026-06-22 via Nuitee
J
Jessica solo_traveller ca
7
2026-06-20 via Nuitee
1
154delisag NONE
8
Great location downtown
Pros:

Small gym but had the necessary equipment. Staff was extremely friendly and helpful. Inconsistent breakfast options. No available hotel food between 10a and 5p so doordash or walk around downtown.

2026-06-18 via Tripadvisor
L
Lisa solo_traveller us
7
2026-06-18 via Nuitee
J
Jessica couple us
10
2026-06-18 via Nuitee
D
Dylan couple us
6
The stay was good but could have been better for the price paid.
Cons:

Had to pay separate and daily for parking, rooms were outdated, too many events happening at one time made it feel too crowded.

2026-06-16 via Nuitee
N
nathani2015 Business
4
Even more underwhelmed now
Pros:

As a follow up to my last review title Underwhelmed, Mike Curd - with a Hyatt.com email address - reached out to me to discuss my review. I emailed Mike over a week ago and there has been zero follow up. It seems this may be an automated response to bad reviews to imply that they care about your bad experiences when in actuality it is just done to make it appear as if they care. Even more disappointed now than I was at the time of my stay.

2026-06-15 via Tripadvisor
A
Amanda Feltner solo_traveller us
10
2026-06-15 via Nuitee
D
Darren couple us
10
Nice but old hotel
Pros:

Bed was good

Cons:

Old rooms. Need updating

2026-06-14 via Nuitee
M
maschobs NONE Columbus, Ohio
6
Just okay
Pros:

Nothing great about the hotel. Felt pretty overused. Room was very dirty with marks all over the floor and walls. Just not a great Hyatt Regency.

2026-06-10 via Tripadvisor
J
Jason solo_traveller us
10
2026-06-10 via Nuitee
C
Christine couple us
6
For the price that we paid I would never stay at this property again
Pros:

We loved the location

Cons:

It was extremely loud from the street, but also there was a block of at least two rooms across from us that were very noisy. And oddly enough, there was a young man that sat outside one of the rooms in a rolling chair ALL night1 meaning overnight. It didn’t feel safe- it made us wonder what was going on in the room. It was weird.

2026-06-04 via Nuitee