Hyatt Regency Savannah

Hotels
•
Hyatt Regency
8.6 (4775 reviews)
2 West Bay Street , Savannah , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
High parking fees

Categories

Cleanliness
8.04
Several reviews mentioned issues with cleanliness, particularly with some rooms being old and stale.
Service
9.51
Multiple reviews praised the staff's friendliness and helpfulness throughout the stay.
Location
9.55
The location is frequently described as excellent, offering easy access to key attractions in Savannah.
Room Quality
7.5
Some guests were disappointed with the room quality and experienced issues with room types not matching what was booked.
Amenities
8.03
Amenities like valet parking were criticized for being expensive and limited options were noted.
Value for Money
8.49
While considered okay, some guests felt the rates were high for the overall experience received.
Food and Beverage
8.54
Food quality was satisfactory, but presentation was lacking for in-room dining.
Overall Experience
9.11
Overall, guests expressed satisfaction despite minor issues with certain aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:12

Property Description

Indulge in Riverfront Luxury

Luxurious Accommodations: Enjoy a 55" flat-screen TV with cable, Netflix, and Hulu in every room, along with coffee-making facilities.

Relax and Unwind: Take a dip in the indoor pool, stay connected with free Wi-Fi, or work out in the fitness center.

Dining Delights: Experience Southern-inspired cuisine at Moss + Oak Savannah Eatery and unwind at the Moss + Oak Bar. Room service is also available for a cozy night in.

Experience the charm of Savannah Historic District with direct access to River Street at Hyatt Regency Savannah. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4775 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.11
H
Howie • solo_traveller • us
10
Pros:

Perfect Location in the middle of everything

2026-09-19 • via Nuitee
D
Dawn • family_with_children • ca
8
I'd recommend a stay!
Pros:

The room was spacious and clean. The decor was classy and not over done. I loved the sculptures in the lobby.
The attended helping with our bags ( Robert) was very helpful and friendly and quick with our bags.

Cons:

We had a person with a dog that barked throughout the night staying close to us. It woke us up from a sound sleep many times

One of the woman bartenders was short with me and not friendly at all. The other woman bartender was very nice and pleasant.

2026-09-19 • via Nuitee
S
Sharmaine • couple • us
6
2026-09-18 • via Nuitee
C
cdjordan • solo_traveller • us
10
2026-09-17 • via Nuitee
F
Flynt • couple • us
10
2026-09-16 • via Nuitee
B
Bowes • extended_group • us
10
The only hotel I'll stay at.
Pros:

Everything is within walking distance

Cons:

Nothing

2026-09-16 • via Nuitee
R
Reggie • solo_traveller • de
6
Pros:

Die Lage ist unschlagbar, direkt am Fluß und das historische Viertel kann man zu Fuß erkunden.

Cons:

Ein etwas in die Jahre gekommenes Hotel, was man an vielen Kleinigkeiten wie nicht funktionierende Schubladen oder verkalkte Ecken im Badezimmer merkt. Leider lies auch der Roomservice sehr zu wünschen übrig. Wir mussten an 3 von 5 Tagen nachfragen.

2026-09-16 • via Nuitee
L
Lori • family_with_children • us
9
Cons:

Noisy outbursts from lobby that then came down our hall. Scary.

2026-09-15 • via Nuitee
S
Susana • couple • mx
5
Nice hotel, very well located and very quiet!!
Pros:

Location

Cons:

The mattress was very uncomfortable, I think that is time for the hotel to get new ones!!

2026-09-15 • via Nuitee
S
Susana • solo_traveller • us
5
2026-09-15 • via Nuitee
C
Cheryl • couple • us
10
One of the best hotels in the area. Felt welcoming and made the quick stay there memorable. Definitely will return.
Pros:

Loved the location and the cleanliness.

Cons:

Valet was kind of confusing

2026-09-15 • via Nuitee
Z
Ze • couple • us
10
Pros:

The location made it easy to explore the city, the concierge Phil was amazing, very patient and understanding. Talking to him was like talking to family.

2026-09-14 • via Nuitee
K
Keyshaan • couple • us
10
2026-09-14 • via Nuitee
A
aplin • couple • us
8
okay, only due to the bathroom
Pros:

The room was a good size and the room was nice, except your window was looking out at the elevators. Bed was comfortable. The bathroom however was small and had a shower that was 3' X 3', very small and difficult to use. the shower gel and shampoo was at your back, difficult to use.

Cons:

Window and bathroom. This was our fourth visit to this location. We have never had a room this inadequate. The rest of the hotel was nice as always though.

2026-09-14 • via Nuitee
D
Deanna • couple • us
8
Pleasant and very good location to be w
Pros:

Location

Cons:

Mist everything was good

2026-09-14 • via Nuitee
H
Harry • solo_traveller • us
10
Pros:

View

2026-09-14 • via Nuitee
K
Kristen • solo_traveller • us
10
I always trust Hyatt hotels for safety and amenities that they always provide. Great location directly on the river.
Pros:

Beautiful location, friendly staff.

Cons:

A little pricey for one night in the middle of the off season.

2026-09-14 • via Nuitee
J
Joella • solo_traveller • us
2
2026-09-14 • via Nuitee
S
Shirley • solo_traveller • us
9
2026-09-14 • via Nuitee
E
Emily • couple • us
7
Wouldn’t stay again
Pros:

Location, valet workers were great

Cons:

Water pressure could have been better and shower curtain smelled like mold

2026-09-13 • via Nuitee