Hyatt Regency Savannah

Hotels
•
Hyatt Regency
8.6 (4302 reviews)
2 West Bay Street , Savannah , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
High parking fees

Categories

Cleanliness
8.04
Several reviews mentioned issues with cleanliness, particularly with some rooms being old and stale.
Service
9.51
Multiple reviews praised the staff's friendliness and helpfulness throughout the stay.
Location
9.55
The location is frequently described as excellent, offering easy access to key attractions in Savannah.
Room Quality
7.5
Some guests were disappointed with the room quality and experienced issues with room types not matching what was booked.
Amenities
8.03
Amenities like valet parking were criticized for being expensive and limited options were noted.
Value for Money
8.49
While considered okay, some guests felt the rates were high for the overall experience received.
Food and Beverage
8.54
Food quality was satisfactory, but presentation was lacking for in-room dining.
Overall Experience
9.11
Overall, guests expressed satisfaction despite minor issues with certain aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:12

Property Description

Indulge in Riverfront Luxury

Luxurious Accommodations: Enjoy a 55" flat-screen TV with cable, Netflix, and Hulu in every room, along with coffee-making facilities.

Relax and Unwind: Take a dip in the indoor pool, stay connected with free Wi-Fi, or work out in the fitness center.

Dining Delights: Experience Southern-inspired cuisine at Moss + Oak Savannah Eatery and unwind at the Moss + Oak Bar. Room service is also available for a cozy night in.

Experience the charm of Savannah Historic District with direct access to River Street at Hyatt Regency Savannah. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4302 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.11
O
Olivia • solo_traveller • us
4
Pros:

The bed was very comfortable, though the sheets had some interesting stains on them.

Cons:

The bathroom was absolutely filthy.

2026-04-18 • via Nuitee
N
Nease • family_with_children • us
10
2026-04-16 • via Nuitee
W
Walker • couple • us
5
It was ok
Pros:

the location of the motel was great

Cons:

The rooms... the internet makes it look like the balcony is outdoors, but it's actually indoors, and when a performance is in the lobby, it's really annoying at night.

2026-04-16 • via Nuitee
A
Antonio • couple • us
9
Good location, nice Hotel , yes I would stay there again,
Pros:

Location, the hotel itself was nice, and the room was large. The beds were comfortable, and the room layout was good.

Cons:

Need to get rid of those carpets in the rooms; they look old, and who knows what's in them. The patio door going out to the patio was screwed shut, no way to open it and go out to the patio. (Room 407). With such a nice-sized room, you wonder what the designers were thinking about when they decided on the bathroom size. Although modern, it's the size of a closet, very cramped. Valet parking was convenient and fast, but you pay a high price, $50 a day plus tip and fees.

2026-04-15 • via Nuitee
C
Casey • couple • us
10
2026-04-15 • via Nuitee
J
jason • couple • us
9
Over all very nice and would stay again
Pros:

Lobby, was nice. Sun deck was pleasant with nice views

Cons:

Beds didn’t have blankets, very thin layers to sleep in had to turn the air off

2026-04-14 • via Nuitee
J
Jens • family_with_children • de
9
2026-04-14 • via Nuitee
P
Paul • couple • us
8
Pros:

No breakfast

Cons:

The communication at check in was not good. Also the communication between the valet and us didn't exist. Didn't know where to pick up car. No one said it would be on p3.

2026-04-14 • via Nuitee
M
Marshall • couple • us
10
Hard pressed to find another amazing hotel in Savannah
Pros:

Location 10. We were right at the river walk in the middle of all the action. Room 10. The room was modern with all the comforts of home with a splash of vacation. View 10. We had a great view on a quiet floor relatively close to the elevators for easy and quick access to all the action.

Cons:

I have no dislikes. My only constructive feedback is the photo backdrop in the lobby could have been presented better. The hotel as a whole is staged so beautifully and in the middle is a lack luster backdrop with a cheap stand. Adding a drapery panels on each side would make that area look luxury instead of cheap/busted.

2026-04-13 • via Nuitee
J
Jessica • extended_group • us
9
2026-04-13 • via Nuitee
J
Jonathan • couple • us
10
2026-04-12 • via Nuitee
F
filip • family_with_children • us
9
2026-04-12 • via Nuitee
J
Joseph • couple • us
10
2026-04-11 • via Nuitee
S
Steven • solo_traveller • us
8
Excellent. Apart from the valet service, which was very disappointing.
Pros:

The location. The room. The staff.

Cons:

The valet service. I did not want to sign in to an account to register for valet parking. I paid at reception. When I tried to retrieve me car I was rather aggressively told I had to sign up to the valet service, provide me email and phone number before I would be allowed my car. I understand that the valet service is separate to the hotel, but it still represents the hotel and is an agent do the hotel. If I can pay via reception, there should be no issue retrieving my car. I did not want to sign in to an account that would very clearly then bombard me with junk email. If the company requires authentication of payment from the hotel, that is an administrative issue that rests with the hotel and the company, not the client. I paid, and I had a receipt of payment. I was very disappointed with the service and attitude of the valet company. So much so, that I question whether I would choose to stay in the hotel again because of this experience.

2026-04-11 • via Nuitee
A
Amari • couple • us
7
Pros:

The room was nice and the location of the hotel was perfect.

Cons:

They don’t tell you until you check in that every guest after you and one guest is $25 plus taxes and fees per night for a wristband because you have to show the security before you get on the elevator and use it on the elevator. It was around $100 in total. This was St. Patrick’s weekend so it might be different for other times. You can either pay for your own parking or get valet ($50 a night), which was the cheaper option. When I went down for valet, it was a whole mess and very crowded in that room. After waiting in line, I finally was upfront and they told me you had to request your car in the app which wasn’t told to me at all. After I got on the app and requested the car, I was like 14th in line and had to wait again. So I waited the valet called out different names. Some people were there, some of them were not. It was very disorganized.

2026-04-11 • via Nuitee
Q
Quentella • couple • us
10
2026-04-11 • via Nuitee
A
abdurrehman • couple • us
4
2026-04-11 • via Nuitee
R
Regina • family_with_children • us
8
It wasn’t the best value but the location was wonderful.
Pros:

Loved the location and the staff was very nice!

Cons:

You have absolutely no control over inconsiderate guests but the room doors close so hard, it shakes the rooms around it when a guest doesn’t catch it and slows its closure.

2026-04-10 • via Nuitee
F
FRANCISCO JOSE • solo_traveller • es
9
2026-04-10 • via Nuitee
G
Gordon • couple • us
9
Pros:

Very convenient to River Street and other Savannah attractions

Cons:

Everything was good

2026-04-10 • via Nuitee