Hyatt Regency Savannah

Hotels
•
Hyatt Regency
8.6 (4144 reviews)
2 West Bay Street , Savannah , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
High parking fees

Categories

Cleanliness
8.04
Several reviews mentioned issues with cleanliness, particularly with some rooms being old and stale.
Service
9.51
Multiple reviews praised the staff's friendliness and helpfulness throughout the stay.
Location
9.55
The location is frequently described as excellent, offering easy access to key attractions in Savannah.
Room Quality
7.5
Some guests were disappointed with the room quality and experienced issues with room types not matching what was booked.
Amenities
8.03
Amenities like valet parking were criticized for being expensive and limited options were noted.
Value for Money
8.49
While considered okay, some guests felt the rates were high for the overall experience received.
Food and Beverage
8.54
Food quality was satisfactory, but presentation was lacking for in-room dining.
Overall Experience
9.11
Overall, guests expressed satisfaction despite minor issues with certain aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:12

Property Description

Indulge in Riverfront Luxury

Luxurious Accommodations: Enjoy a 55" flat-screen TV with cable, Netflix, and Hulu in every room, along with coffee-making facilities.

Relax and Unwind: Take a dip in the indoor pool, stay connected with free Wi-Fi, or work out in the fitness center.

Dining Delights: Experience Southern-inspired cuisine at Moss + Oak Savannah Eatery and unwind at the Moss + Oak Bar. Room service is also available for a cozy night in.

Experience the charm of Savannah Historic District with direct access to River Street at Hyatt Regency Savannah. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4144 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.11
A
Ashford • extended_group • us
9
2026-03-06 • via Nuitee
C
Crystal • couple • us
9
2026-03-06 • via Nuitee
R
R3204HCnatashad • Business
6
A Few Significant Issues but Great Location
Pros:

Valet parking was chaotic and slow when we arrived and then they lost our car/car keys twice. Also the hotel wasn't as nice as expected. Staff were nice, but the rooms need updating and there was a smell of sewage throughout the hotel on the first day. Breakfast was delicious but pricey. Hotel is in a prime location that's close to everything (on the river).

2026-03-05 • via Tripadvisor
J
Jose M • family_with_children • us
10
Pros:

everithing was good in this hotel we all love it

2026-03-04 • via Nuitee
C
Cynthia • solo_traveller • us
8
2026-03-04 • via Nuitee
9
902natashaf • Business
10
Great Stay!
Pros:

Great location-- able to walk and see the downtown area.
Delicious Southern food for our conference. Comfortable, clean rooms with everything necessary.

2026-03-03 • via Tripadvisor
C
Charles • couple • us
8
Pros:

As indicated in my prior responses. Very accommodating sfaff and facility. Convenient location.

2026-03-03 • via Nuitee
B
Beverly • family_with_children • us
10
2026-03-03 • via Nuitee
C
Christopher • couple • us
10
Cons:

Everything was wonderful

2026-03-03 • via Nuitee
M
MizzesRB • Business • New York City, New York
6
Restaurant was the highlight of my stay
Pros:

I recently stayed at the Hyatt Regency while attending a conference. While my room did require a bit more cleaning attention upon arrival and the furniture could benefit from an upgrade, the service at the hotel restaurant, Moss & Oak, truly stood out.

I believe the gentleman's name was Eyan. He was kind of a highlight during my stay. My stomach wasn’t feeling well that evening, and it took me quite a while to decide on a meal. He never rushed me, never made me feel like a nuisance when I asked for more water or extra time, and checked on me regularly with genuine patience and kindness.

His professionalism and pleasant demeanor made a lasting impression. I initially wasn’t planning to dine at the hotel, but I’m genuinely glad I did because of the level of care and service he provided.

2026-03-02 • via Tripadvisor
J
Julie • couple • us
5
Doubtful we will stay here again!
Pros:

It’s becoming an old facility but the location is great! It’s very understaffed and needs updating for the price!!

Cons:

Very very understaffed! Old rooms that need improvement!

2026-03-02 • via Nuitee
C
Christine • extended_group • us
8
Pros:

Locstion

Cons:

Some stuff on bathroom wall that looked like mold

2026-03-02 • via Nuitee
E
Edward • couple • us
10
2026-03-02 • via Nuitee
D
Denmark • extended_group • us
9
2026-03-02 • via Nuitee
M
MH • family_with_children • us
10
2026-03-01 • via Nuitee
S
Sierra • family_with_children • us
9
2026-03-01 • via Nuitee
Q
Quantisha • family_with_children • us
10
Pros:

Everything

Cons:

Valet is really expensive 😫 😩

2026-03-01 • via Nuitee
P
pendergraph • solo_traveller • us
8
2026-03-01 • via Nuitee
J
jaclyno553 • NONE
6
Great location…
Pros:

Location was amazing. Perfect access to River Street and walkable distance to everything else we wanted to see. Rooms are dated, staff was hit or miss. For price I definitely expected more.

2026-02-27 • via Tripadvisor
J
Jackson • family_with_children • us
10
2026-02-26 • via Nuitee