Hyatt Regency Baltimore

Hotels
•
Hyatt Regency
8 (1771 reviews)
300 Light Street , Baltimore , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious and clean rooms
Good value for money
Cons:
Unclean towels on arrival
Noise disturbances from neighbors
Malfunctioning elevators

Categories

Cleanliness
6.83
Negatively impacted by reports of unclean towels and issues with the bathroom upon arrival.
Service
8.8
Staff went above and beyond to ensure needs were met, excellent service mentioned.
Location
8.34
Great proximity to harbor and local attractions, highly rated by multiple reviews.
Room Quality
7.79
Room enjoyed for its size and views, minor issues reported but generally positive.
Amenities
8.32
Good facilities including a market and easy access to local activities.
Value for Money
8.28
Perceived as good value compared to similar hotels, positive comments about pricing.
Food and Beverage
7.83
Reported good food options but further details lacking.
Overall Experience
7.8
Mostly positive stay, highlighted by excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:20

Property Description

Luxurious Accommodations
Experience comfort and style at the Hyatt Regency Baltimore, where each room features modern amenities such as a flat-screen TV and complimentary WiFi. Select rooms even offer stunning views of the Harbor, providing a picturesque backdrop to your stay.

Delicious Dining Options
Indulge in a culinary journey at Bistro 300, where you can savor local delicacies like Maryland crab cakes. Whether it's breakfast, lunch, or dinner, our on-site restaurant has you covered. Afterward, unwind at the Bistro 300 Lounge with a refreshing drink from the bar menu.

Relaxation and Recreation
Take a dip in the outdoor swimming pool or soak up the sun on the terrace. Stay active at the 24-hour fitness center or explore the nearby attractions like the National Aquarium and M&T Bank Stadium. With concierge services at your disposal, your stay will be seamless and memorable.

Book your stay at the Hyatt Regency Baltimore now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 22, 2027
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1771 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
K
K2859HAjamesl • NONE
6
Good
Pros:

Mostly satisfied. View was nice but window was hazy and room I was put in a room where it was not fully prepared and the curtain sheer was broken off.

2026-06-27 • via Tripadvisor
B
Bhavna • family_with_children • us
2
Bad
Pros:

Location

Cons:

Bathroom slab was broken . Rooms were not clean and bad service

2026-06-25 • via Nuitee
J
Jazwinski • solo_traveller • us
5
2026-06-25 • via Nuitee
H
Hicks • solo_traveller • us
10
2026-06-24 • via Nuitee
O
Olivia • couple • us
1
Pros:

Nothing

Cons:

Everything - dirty, rude staff, loud neighbors, terrible facilities

2026-06-24 • via Nuitee
L
Laurena • couple • us
2
It was ok
Pros:

It wasn’t what I expected

Cons:

Nothing

2026-06-24 • via Nuitee
M
Monique • couple • us
10
Pros:

The customer service was great. The guy Cortez at the front desk was very accommodating and helpful. The location was perfect! I definitely would recommend staying here.

Cons:

Bathroom toilet was out of date.

2026-06-23 • via Nuitee
Y
Y995LMandrewd • NONE
2
Don’t go there
Pros:

Just a terrible experience. Food took over 2 hours to arrive and was overcooked. They said avocado was smashed - clearly not. Host was extremely rude and just told us to get on with it.

2026-06-22 • via Tripadvisor
W
W7608BDchristinaz • Business
2
Worst stay ever 78°
Pros:

The AC wasn’t working in our hotel room. We let Rafael know at the front desk and he was very rude to us and actually told us to stop talking at one point in the conversation. I called and spoke to a manager named Earl, who couldn’t seem to care less, and he actually hung up on me

2026-06-22 • via Tripadvisor
M
Mike • family_with_children • us
10
2026-06-22 • via Nuitee
7
702kiny • Business
8
Hyatt inner harbor at Baltimore
Pros:

Location is central and close to the convention center and inner harbor. Had a corner room, felt fabulous. Staff was very attentive, and late evening bistro food was very good. Pleasant stay here

2026-06-21 • via Tripadvisor
J
jennypW6519CZ • Couples
10
Exceptional Customer Service
Pros:

We recently stayed for one night at the Hyatt Regency Baltimore Inner Harbor and had a wonderful experience.

From the moment we arrived, the service stood out. A special thank you to Daniel, the Assistant Front Office Manager, who went above and beyond to make us feel welcome. His professionalism, friendliness, and genuine commitment to guest satisfaction made a lasting impression and elevated our stay.

Our rooms were exceptionally clean, comfortable, and well-maintained. The bed was very comfortable, and the room provided everything we needed for a relaxing overnight stay. The hotel's location is also fantastic, with easy access to the Inner Harbor and many nearby attractions.

While our visit was brief, the outstanding service and comfortable accommodations ensured it was a memorable one. We would not hesitate to stay here again and highly recommend this hotel to anyone visiting Baltimore.

2026-06-20 • via Tripadvisor
I
Ippy23 • Business • Boston, Massachusetts
6
Baltimore Hyatt regency ok.
Pros:

ok. average cleanliness. not Hyatt standard. old and needs renovation. elevator broke many time. no coffee in lobby even though hosting a big conference. water removed before end of day.

2026-06-18 • via Tripadvisor
B
Bozkurt • solo_traveller • tr
8
2026-06-18 • via Nuitee
R
rayan • solo_traveller • us
10
2026-06-18 • via Nuitee
T
tanagogo1 • Business • Marlow, Buckinghamshire, England
4
Yawn….so tired!
Pros:

I have to agree that this Hyatt hotel is not up to the usual brand worldwide standards. In a word “tired.” The rooms were adequate but clearly in need of a refresh and update. Polite and friendly service, but Bistro was closed during the day and the only option was plastic wrapped food from The Market.

2026-06-16 • via Tripadvisor
C
cortneyb897 • Family
2
Poor customer service and as the nail in the coffin
Pros:

We booked this Hyatt specifically because the pool was a major amenity for our family. Just 72 hours before our trip, we were notified that the pool would be closed due to a private event. At that point, we had little ability to make alternative arrangements, and no reasonable accommodation was offered despite the significant impact on our stay.
Before arrival, we were informed that alternative arrangements would be available if the pool remained closed. However, upon check-in, the pool was closed and staff could not clearly explain what those arrangements were or how guests could access them.
While closures happen, what is unacceptable is the complete lack of follow-through afterward. I raised my concerns with hotel management and was told someone would contact me. I have since reached out multiple times to Earl and his manager and have received no response whatsoever.
The issue is no longer the pool—it’s the customer service. A hotel that promises solutions, fails to deliver them, and then ignores guest concerns demonstrates exactly how little it values its customers.
Poor communication, poor accountability, and no resolution. We will not be returning.

2026-06-16 • via Tripadvisor
T
Teesome • NONE • Philadelphia, Pennsylvania
6
Inner harbor
Pros:

Hotel was nice but air conditioning didn’t work in room and had to move rooms, was told we would be comped points and never got them

2026-06-16 • via Tripadvisor
A
aissaf2026 • NONE
10
Highly recommend
Pros:

The rooms were spacious and clean. The hotel was conveniently located and we were able to leave our car parked during our stay and walk to everything. Nice roof top pool overlooking the harbor and rooftop space to enjoy gatherings.

2026-06-16 • via Tripadvisor
L
Leonard • couple • us
8
The location of the hotel was good and the room was spacious and comfortable.
Pros:

The room was spacious and comfortable.

Cons:

Internet access took a while to connect. The food in the restaurant could have been better. The chicken meal was dry and the vegetables were odd.

2026-06-16 • via Nuitee