Hyatt Regency Crystal City

Hotels
Hyatt Hotels
9 (219 reviews)
2799 Richmond Hwy, Arlington, Virginia, 22202 , Arlington , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Cons:
Some snacks are expensive

Categories

Cleanliness
9.14
Several reviews consistently praised room cleanliness.
Service
9.11
Guests highlighted exceptional service from staff in multiple reviews.
Location
9.15
Multiple reviews mentioned the great location with proximity to attractions.
Room Quality
9.1
Positive mentions about room comfort and quality.
Amenities
8.63
Amenities mentioned were satisfactory, with room for improvement.
Value for Money
8.59
General perception of value appears good, though some comments on expensiveness of snacks.
Food and Beverage
9.14
Breakfast and on-site restaurant reviews were largely positive.
Overall Experience
9.11
Overall guest experience was highly rated across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:00

Property Description

Experience the perfect blend of comfort and convenience at Hyatt Regency Crystal City, your gateway to the heart of Arlington.

Recreational Oasis
Unwind and recharge with our 24-hour health club and seasonal outdoor pool, ensuring you stay invigorated during your travels.

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick bite at the café. For a relaxing evening, enjoy a drink at our vibrant bar/lounge, while room service is available for your ultimate convenience.

State-of-the-Art Amenities
Stay connected with complimentary wired and wireless internet access. Our 24-hour business center ensures you can work efficiently, while our extensive conference spaces make us the ideal choice for your next event.

Elevate your stay and create unforgettable memories—book your room now at Hyatt Regency Crystal City!

Important information:

  • The seasonal pool will be open from May 27 to September 02.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key Global

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 219 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
E
Ekram solo_traveller us
10
Pros:

Hyatt was excellent. The room was clean, and the staff provided outstanding service. I had a great stay and would definitely stay here again.

Cons:

Love everything

2026-07-24 via Nuitee
M
miniya family_with_children us
10
2026-07-21 via Nuitee
B
Brown extended_group us
9
Cons:

Cost is crazy

2026-07-20 via Nuitee
F
Fidelina family_with_children us
5
2026-07-20 via Nuitee
S
Suzannah family_with_children au
9
2026-07-20 via Nuitee
B
Brian couple us
10
Pros:

Location to Reagan International.

2026-07-20 via Nuitee
J
Jean solo_traveller us
8
2026-07-19 via Nuitee
P
Pat couple us
10
I would book this hotel again.
Pros:

The hotel is very clean and location was perfect to attend baseball game at Nationals Stadium.
The staff is wonderful…gracious, kind and helpful.
The airport shuttle was great!!!

Cons:

N/A

2026-07-18 via Nuitee
E
Erin solo_traveller us
6
Pros:

Near lots of things and close to the airport.

Cons:

Lots of people lingering out front. Not the cleanest looking people to say the least - not sure if they were homeless people or guests, though.

2026-07-18 via Nuitee
S
Smith solo_traveller us
9
Perfect location for an overnight stay, short and sweet.
Pros:

I loved the room, the bed was comfortable, the room was clean, updated/modern, quiet. I choose this hotel because it was so close to the airport and it offered shuttle service.

Cons:

I was only there one night so there was nothing that I didn't like for that amount of time. I was very satisfied with my choice.

2026-07-17 via Nuitee
M
Michele couple us
10
2026-07-16 via Nuitee
M
Michael couple us
10
2026-07-16 via Nuitee
C
Chelsey family_with_children us
10
2026-07-13 via Nuitee
T
Tianko couple us
1
Not giving up. Going up the levels of the chain of command one by one
Cons:

Person at front desk took extra $500 hold off card (“by mistake”) and said it would be back on my card after the stay.
I’m still fighting today for the money to be placed back on my card. I’m so surprised at such a huge named hotel. Be aware because people working at these establishments are becoming “well mannered and trained” hackers…
No more Hyatt until this is settled and I can’t remember anything else from the trip as far as amenities and comfort and environment.
I need my money returned!

2026-07-12 via Nuitee
L
Lisa couple us
7
Conveinent
Pros:

The friendliness of the staff and location.

Cons:

There was no trash bags in the trash cans
The beds didn't have fitted sheets, just a bed sheet covering the mattress
. I thought that was strange

2026-07-12 via Nuitee
S
Sirgiane couple us
9
2026-07-12 via Nuitee
J
Jumpmaster G solo_traveller us
10
Pros:

The entire stay

Cons:

N/A

2026-07-07 via Nuitee
W
William couple us
10
2026-07-06 via Nuitee
S
sharon couple il
8
Pros:

Great location near the airport

Cons:

Too expensive

2026-07-05 via Nuitee
K
Kayla family_with_children us
10
2026-06-13 via Nuitee