Hyatt Regency - Greenville

Hotels
•
Hyatt Regency
8.5 (876 reviews)
220 North Main Street , Greenville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Nice amenities
Cons:
Issues with cleanliness
Poor communication
Noisy environment

Categories

Cleanliness
7.21
Moldy bathtub and grimy areas were reported in some reviews.
Service
8.68
Mixed feelings; some guests appreciated the staff, though some highlighted poor communication.
Location
9.22
Beautiful location on Main St Greenville, as mentioned positively in reviews.
Room Quality
8.17
There were mixed experiences; some rooms praised while others criticized the cleanliness.
Amenities
8.7
Noted the bar and lobby area as spacious and beautiful.
Value for Money
8.66
Generally perceived as good value, especially in relation to location.
Food and Beverage
8.71
Amenities include great bar selections and restaurant services.
Overall Experience
8.68
Mixed reviews with several positive attributes outweighing negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:33

Property Description

Luxurious Accommodations
Indulge in comfort at Hyatt Regency - Greenville with flat-screen TVs, beverage coolers, and coffee makers in every room.

Dining Experience
Savor farm-to-table delights at Roost restaurant or unwind at Orb lounge's full-service bar in the 8-story Atrium.

Convenience and Amenities
Enjoy an outdoor pool, Starbucks coffee shop, fitness center, and meeting facilities all under one roof.

Experience the best of Greenville at Hyatt Regency - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jan 27, 2026 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

8.5
Based on 876 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
M
Michelle • family_with_children • us
3
2026-03-02 • via Nuitee
J
Jeff • family_with_children • us
6
Pros:

Location

2026-02-25 • via Nuitee
T
Tonya • couple • us
10
Pros:

The beds were very comfortable and the hotel is walking distance to bon secours arena

2026-02-23 • via Nuitee
D
Diane • couple • us
10
Great time and we will be back
Pros:

Great location - excellent staff - all was terrific!

2026-02-23 • via Nuitee
L
Lewis • family_with_children • us
9
Pros:

Clean and great views

2026-02-23 • via Nuitee
J
josephedge3 • Family • Augusta, Georgia
2
Bait and switch room
Pros:

Room was gross, old and dated. It was nothing like the images on website. What was called a suite was anything but that. Didn't even have a functioning bathroom door, no bathroom fan, no makeup mirror. Room was equivalent to enlisted barracks in a worn out military town. Totally unacceptable.

2026-02-16 • via Tripadvisor
F
F8095FImelissab • Couples
6
Mid.
Pros:

Mid. Ordered food and it was dog-food grade turkey on toasted bread - gross and overpriced. The bathroom was broken - the foot rest feel out of the shower wall when I tried to use it. Breakfast is the same every morning. Location is great but don’t expect anything special.

2026-02-15 • via Tripadvisor
W
Wanderer27636582473 • NONE
2
Luxury Sweet BIG JOKE
Pros:

This was a non smoking Panoramic Suite with paint peeling in the bathroom, a tiny bathroom and burn holes in the furniture and carpet.

2026-02-14 • via Tripadvisor
D
deberail • Business • Aix-en-Provence, Bouches-du-Rhone, Provence-Alpes-Cote d'Azur
10
Discovering Greenville and Hyatt Regency staff
Pros:

Hyatt Regency Hotels are very good hotels, and this one was no exception. But what went beyond was the staff. I arrived very late, 1am. And there were two issues during the Check-in: the king room I booked was not available and the prices were different.
They immediately checked with the management, they gave me an apartment suite instead my original room, and they immediately credited my credit card for the amount difference, without questioning if this was Hyatt's or Booking.com's issue.
Very responsive and looking for customer best satisfaction.
The staff at breakfast was also very king.
Another point: easy and cheap Parking available, just next to the Hotel.

2026-02-12 • via Tripadvisor
T
travisr938 • NONE
4
Not what I expected
Pros:

Although the location was great, the rooms stand in need of renovation. The wallpaper in our room needs to be replaced. I was surprised they didn't offer complimentary coffee for their guests. I paid for a suite, but the rooms were small, no separation at all. Made it difficult to conduct business with close distractions.

2026-02-11 • via Tripadvisor
C
Celeste • couple • us
10
Pros:

Great location, very nice and well kept. All staff very kind

Cons:

N/a

2026-02-09 • via Nuitee
S
S4703SRjimmyh • Business
2
Never book room 365
Pros:

Stay here for a Conference I attended. Never let them book you in room 365, it is next to the gym and you can hear everything and everyone while they are working out.

2026-02-08 • via Tripadvisor
L
latonya • family_with_children • us
10
2026-01-31 • via Nuitee
K
Kevin • couple • us
10
Pros:

Todo

2026-01-29 • via Nuitee
N
Natasha • family_with_children • us
10
2026-01-28 • via Nuitee
D
Discover07332112619 • NONE • Braselton, Georgia
10
Great hotel, great location
Pros:

Great location - so many places to walk to for a good dinner. Downtown area very safe. Hotel staff great.

2026-01-24 • via Tripadvisor
M
michelle • family_with_children • us
10
2026-01-22 • via Nuitee
L
Lindsay • solo_traveller • gb
9
2026-01-21 • via Nuitee
J
Jane • family_with_children • us
6
Nice and convenient for the family to attend Disney on ice. However I would never stay there again.
Pros:

The rooms were nice and clean no issues.

Cons:

very noisy, guest in hall ways gathering out side my door at 230am and again at 400am. Did not sleep very well after being work up. I told the people in the hall way to get away from my door.

2026-01-20 • via Nuitee
E
Erika • couple • us
10
Relaxing and fun
Pros:

Property was outstanding. Staff were very courteous and pleasant will definitely recommend

2026-01-20 • via Nuitee