Grand Hyatt Seoul

Hotels
Grand Hyatt
8.8 (1510 reviews)
322, Sowol-ro, Yongsan-gu , Seoul , kr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent amenities
Cons:
Room age
Food quality

Categories

Cleanliness
8.45
Although rooms were well maintained, some concerns about age of facilities were mentioned.
Service
9.45
Exceptional service highlighted in multiple reviews, with staff being helpful and attentive.
Location
8.95
Great view of the city, but crowded during holiday seasons, impacting ease of access.
Room Quality
8.45
Rooms described as old, indicating a need for renovation.
Amenities
9.45
Excellent amenities such as spa and kids club, praised by guests.
Value for Money
8.95
Value perceived positively, though food quality varied.
Food and Beverage
7.45
Breakfast experience was disappointing with crowds and food quality.
Overall Experience
9.25
Overall experience was very positive, noted for its enjoyment and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:08

Property Description

Luxurious Accommodation with Stunning Views

Experience the ultimate luxury at Grand Hyatt Seoul with its ice skating rink, swimming pools, and breathtaking views of Namsan Mountain and Han River. The carpeted rooms with large windows offer panoramic city or mountain views, along with modern amenities like flat-screen TVs and Wi-Fi.

Culinary Delights and Dining Options

Indulge in a buffet breakfast at The Terrace or explore the 322 Sowol-ro food alley for a variety of dining options, from grilled delicacies at Steak House to Japanese delights at Kauri, Teppan, and Tenkai.

Recreation and Wellness Oasis

Unwind at The Club Olympus with 3 tennis courts, 2 squash courts, a fitness centre, and a sauna. Pamper yourself with Korean massages, aromatherapy, and spa treatments at The Spa.

Book your stay at Grand Hyatt Seoul for a truly unforgettable experience!

Important information:

Alternative Breakfast Options
• Gallery
o Breakfast Buffet
 Weekdays: 06:30 AM – 10:00 AM
 Weekends: 06:30 AM – 10:30 AM
* Gallery operation begins after breakfast service. Alternative dining venues are subject to change.
• The Deli
o Morning Boost Set
 Daily: 08:00 AM – 11:00 AM

Grand Hyatt Seoul will no longer provide disposable toothbrushes, toothpaste, razors, and shaving foam free of charge. These items will be available for purchase as a set for 1,000 won.

The sauna will be closed every 1st week on Monday. If Monday is a holiday, it will be closed the following week’s Monday.

Please note that Renovation work will be carried out from January 12, 2026 to April 30, 2026 (excluding weekends and public holidays), The Terrace Buffet, located on the Lobby Level, will be closed for renovation. Guests may experience occasional construction activity and noise during this period.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs KRW 10000 per day.

Location

Guest Reviews

8.8
Based on 1510 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
S
Seonju family_with_children kr
1
풍경 외에는.
Pros:

한강 뷰. 서울 시내 한강 포함. 아름답습니다

Cons:

작운 객실. 5성굽 호텔인데 로비 공연으로 시끄러움. 화장실 세면대더 잘 안내려감. 창문 풍경과 직원들 친절함 제외는 . 방 비즈니스 호텔 같습니다.

2026-05-30 via Nuitee
A
Alexandra solo_traveller de
8
Tolles Hotel mit schöner Aussicht uns tollem Aussenpool
Pros:

sehr freundliches Personal
Toller Deli
Sehr sauber
Gute Lage, schnell überall
Der Concierge ist sehr hilfreich

Cons:

Frühstück Extra kostet über 40€
Sauna nicht inklusive
Für die Pool Nutzung muss man sich extra anmelden.
Das Hotel war voll ausgebucht und 2 Aufzüge sind sehr wenig um die Menge an Personen zu transportieren

2026-05-28 via Nuitee
E
Eamon solo_traveller gb
10
2026-05-28 via Nuitee
H
hersnowboard Family
6
Pass
Pros:

This was the third hotel our family/group of 7 stayed at during our trip to Korea. We would probably rank it our third favorite. We are all planning a return trip but will most definitely not stay at this hotel. We liked the boutique luxury feel of some of the other hotels we stayed at. The Grand Hyatt in Seoul felt more like a big box Disneyland like resort. The lobby area was constantly packed with people. The lobby lounge required reservations to even sit in there (one night we waited for over an hour and ended up leaving). It would seem there’s a lot of locals that visit the hotel either to eat or hang out, and you would think the hotel would or could prioritize hotel guests. They were extremely strict at breakfast but could not seem to enforce that same rigidity elsewhere. This place was constantly bustling, and the elevators were absolutely the worst and ridiculous part of this place. There’s only four and two service the upper floors and two service the bottom. I have no idea how the elevators work but it does not seem efficient. The wait for the elevators were always insane. And the worst part was when one of the elevators was reserved and had some guy in a suit standing outside of it with the elevator roped off. Given how long the wait for the elevators were to begin with, having one less elevator just exacerbated the issue particularly for the upper floors.

All that to say, our group decidedly will not return (our party had four rooms). It seems this hotel is a favorite of locals and dignitaries so it won’t ever suffer business loss. Not our speed though!

2026-05-27 via Tripadvisor
4
411bryany Family
10
Five stars
Pros:

The facilities and staff are five stars. Helpful and always friendly

Special thanks to Malone, Ash, Helia, Dae, Mark, Robin, Sunny, mi-young and Irene

2026-05-26 via Tripadvisor
D
Daydream29642159697 Family
10
Amazing massage
Pros:

Lia was amazing! I had a really stiff back and she helped my muscles relax. Thank you!

2026-05-26 via Tripadvisor
H
hyoryoonj Couples
10
Nice View and Good Service
Pros:

It is on the nice location at the Nam Mountain with good view of City. Especially, in the evening, the light from the building looks like starry night. So Beutiful. Room is slightly small but managable. Staffs were kind and nice. Kyle at the front desk was kind and explains available services well. Bell desk staffs are well trainned too. Actually, all the staffs in Hotel such as Terras restaurant, club house, cleaning staffs are wonderful. Nice experience.

2026-05-25 via Tripadvisor
F
Francis couple hk
9
2026-05-25 via Nuitee
G
Global52352479143 Business
10
Very good place!!
Pros:

Very good place, good food, good view. it is my pleasure to stay here, and it is my good experience in Korea. Everything is perfect for my first time here.

2026-05-24 via Tripadvisor
S
sunh1027 Family
10
Amazing Spa experience at Grand Hyatt Seoul
Pros:

그랜드 하얏트 클럽 스파에 다녀왔습니다.
테라피스트 리아(Lia)님한테 시그니처 바디 스파 받았는데 너무 소중하고 행복한 시간이였습니다!
감사해요^^
스파 너무 좋네요.
Spa treatment at Grand Hyatt Seoul was excellent!
highly recommended

2026-05-24 via Tripadvisor
S
sydneyd763 Couples
10
Quiet, great location, spa fantastic
Pros:

This was our third time visiting Seoul, and staying at the Grand Hyatt Seoul made this trip our favorite yet. We’ve always preferred the quieter, scenic atmosphere of the river‑north side of the city over Gangnam, and this hotel fits perfectly with that vibe.

The absolute standout of our stay was the spa experience. We booked a couple’s massage with Luna and Sana, and it was phenomenal. Their technique, attention to detail, and calming presence made the session incredibly restorative. It was exactly what we needed before a long flight back to the US.

2026-05-24 via Tripadvisor
4
405mikaylak Family
10
Thank you! Amazing spa
Pros:

Such a great experience and excellent service! Thank you Lia!

2026-05-23 via Tripadvisor
G
G1230SGjenr Solo travel
10
Best massage
Pros:

I've gotten a lot of massages before and this is the best!! This is my second time and both times I had Lia as my therapist. She's very professional and did a wonderful job helping me to relax my muscles. I highly recommend!

2026-05-23 via Tripadvisor
R
Rémi couple fr
10
Calme et élégance
Pros:

Exceptionnel ! Élégance et calme

Hôtel très propre, chic, calme et très bien placé pour visiter la N Séoul Tower notamment.

Petit déjeuner exceptionnel avec vue sur Séoul !

Cons:

Tout était parfait

2026-05-23 via Nuitee
M
Miras family_with_children kz
4
2026-05-16 via Nuitee
C
Chi couple ca
9
2026-05-15 via Nuitee
P
Peter couple ch
10
2026-05-11 via Nuitee
C
Clement couple us
9
Great location and great views.
Pros:

The hotel is situated at the top of the hill so it has spectacular views of Seoul. It's adjacent to Namsan Park, the city's largest park with trails leading to N Seoul Tower and rendy Itaewon. The hotel is also near Leeum Museum and a short walk to a Subway station.

Cons:

No place to sit in the lobby without having to pay for drinks or services. The lobby and just about all parts of the hotel is optimized for monetization. All the restaurants in the hotel are pricy. There are no casual fare option at the hotel. We stayed there for 4 days and there's no such thing as an easy way to catch a cab ride from the hotel. You must have an Uber App to order a car. During peak hours, wait can be as long as 30 minutes.

2026-05-09 via Nuitee
K
karita family_with_children jp
9
2026-05-09 via Nuitee
J
Jeanette couple kr
10
2026-05-09 via Nuitee