Grand Hyatt Seoul

Hotels
Grand Hyatt
8.8 (1394 reviews)
322, Sowol-ro, Yongsan-gu , Seoul , kr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent amenities
Cons:
Room age
Food quality

Categories

Cleanliness
8.45
Although rooms were well maintained, some concerns about age of facilities were mentioned.
Service
9.45
Exceptional service highlighted in multiple reviews, with staff being helpful and attentive.
Location
8.95
Great view of the city, but crowded during holiday seasons, impacting ease of access.
Room Quality
8.45
Rooms described as old, indicating a need for renovation.
Amenities
9.45
Excellent amenities such as spa and kids club, praised by guests.
Value for Money
8.95
Value perceived positively, though food quality varied.
Food and Beverage
7.45
Breakfast experience was disappointing with crowds and food quality.
Overall Experience
9.25
Overall experience was very positive, noted for its enjoyment and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:08

Property Description

Luxurious Accommodation with Stunning Views

Experience the ultimate luxury at Grand Hyatt Seoul with its ice skating rink, swimming pools, and breathtaking views of Namsan Mountain and Han River. The carpeted rooms with large windows offer panoramic city or mountain views, along with modern amenities like flat-screen TVs and Wi-Fi.

Culinary Delights and Dining Options

Indulge in a buffet breakfast at The Terrace or explore the 322 Sowol-ro food alley for a variety of dining options, from grilled delicacies at Steak House to Japanese delights at Kauri, Teppan, and Tenkai.

Recreation and Wellness Oasis

Unwind at The Club Olympus with 3 tennis courts, 2 squash courts, a fitness centre, and a sauna. Pamper yourself with Korean massages, aromatherapy, and spa treatments at The Spa.

Book your stay at Grand Hyatt Seoul for a truly unforgettable experience!

Important information:

Alternative Breakfast Options
• Gallery
o Breakfast Buffet
 Weekdays: 06:30 AM – 10:00 AM
 Weekends: 06:30 AM – 10:30 AM
* Gallery operation begins after breakfast service. Alternative dining venues are subject to change.
• The Deli
o Morning Boost Set
 Daily: 08:00 AM – 11:00 AM

Grand Hyatt Seoul will no longer provide disposable toothbrushes, toothpaste, razors, and shaving foam free of charge. These items will be available for purchase as a set for 1,000 won.

The sauna will be closed every 1st week on Monday. If Monday is a holiday, it will be closed the following week’s Monday.

Please note that Renovation work will be carried out from January 12, 2026 to April 30, 2026 (excluding weekends and public holidays), The Terrace Buffet, located on the Lobby Level, will be closed for renovation. Guests may experience occasional construction activity and noise during this period.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs KRW 10000 per day.

Location

Guest Reviews

8.8
Based on 1394 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
family_with_children kr
8
2026-02-13 via Nuitee
A
Andrea couple ch
9
2026-02-12 via Nuitee
D
Darryn family_with_children au
1
Very disappointed!!
Cons:

What a disgrace the wait for breakfast!!! Ruined our stay!! Disgraceful!!

2026-02-10 via Nuitee
V
vu family_with_children nl
9
2026-01-31 via Nuitee
S
Sophie solo_traveller gb
9
It's a great place to stay in Seoul
Pros:

Location within walking distance of Leeum museum and Hannam Dong bars and restaurants
View from the room is amazing

Cons:

Room service food

2026-01-29 via Nuitee
D
Dahyun couple kr
7
굿굿 뭐 믿고가는 하얏트죵
Pros:

직원들이 프로페셔널하고 호텔은 항상 쾌적하다

Cons:

없다
단점이 시장마냥 사람이 많은건데 다들 어디서 그렇게 돈이나지? 나도 같이 벌어요..

2026-01-28 via Nuitee
D
Daniel solo_traveller gb
10
Terrific hotel. Extremely well organised. Lovely facilities. 10
Pros:

Incredible gym. Terrific staff and genuinely fantastic restaurants. Terrific hotel

Cons:

It's extremely extremely busy and popular. Lobby feels like a train station

2026-01-27 via Nuitee
D
david solo_traveller il
10
2026-01-26 via Nuitee
G
Gantogoo solo_traveller mn
10
2026-01-25 via Nuitee
M
Misun family_with_children kr
8
Pros:

크리스마스 시즌에 꼬옥 가야 하는 곳이에요~^^

Cons:

뷰랑 위치는 좋은데,화장실이 넘 좁아요

2026-01-21 via Nuitee
J
Joanne Jeehyun solo_traveller au
10
2026-01-20 via Nuitee
B
Byung family_with_children kr
8
Pros:

상위 5성급 호텔 답게 품격있는 서비스 좋은 시설에
만족하고갑니다^^

2026-01-19 via Nuitee
A
AHHYUN couple kr
10
2026-01-19 via Nuitee
A
AI couple kr
10
お気に入りのホテルです
Pros:

スタッフの方の対応が素晴らしく、とても気分良く宿泊できました!
お部屋も素敵で、彼氏の誕生日に宿泊したのですがとても良い思い出になりました!
プールも楽しかったです!
ルームサービスも美味しくて、また来年も来たいです♡

Cons:

ありません。

2026-01-19 via Nuitee
solo_traveller kr
10
2026-01-19 via Nuitee
ณิชฐิตินันท์ extended_group th
1
ไม่ประทับใจเลย
Pros:

บรรยากาศดี สภาพแวดล้อมสวยงามและโอเคมาก

Cons:

ห้องพักสกปรกไม่รับความสะดวกสบายแม้กระทั่งกระเป๋าพนักงานก็ไม่เอามารอไว้ที่ห้องต้องไปตาม

2026-01-19 via Nuitee
M
Misun family_with_children kr
10
Pros:

방이 좁은데도 불구하고 멋진 뷰와 거울 덕분에 탁트인 느낌으로 편안하게 지냈어요. 아이들에게 관대한 호텔 고풍스럽고 다 좋았어요

2026-01-19 via Nuitee
O
Osman couple au
10
Unbeatable experience
Pros:

Everything! Attentive and helpful staff, large, extremely quiet rooms with great views, comfortable beds and good food at the restaurants.

Cons:

That I didn’t stay longer

2026-01-19 via Nuitee
K
Karen solo_traveller gb
10
Very satisfied
Pros:

The staff particuarly at breakfast and at th concierge were superb

Cons:

All was great

2026-01-19 via Nuitee
M
Martin extended_group jp
8
2026-01-19 via Nuitee