Grand Hyatt Singapore

Hotels
•
Grand Hyatt
8.7 (767 reviews)
10 Scotts Road , Singapore , SG
+65 6738 1234

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Inconsistent reception service
High prices for food

Categories

Cleanliness
8.51
Room and facilities were clean, but some reports of minor issues in the shower.
Service
9.08
Staff was generally friendly and accommodating, though there were mixed reviews regarding reception performance.
Location
9.22
Strategically located near shops and restaurants, with easy access to key attractions.
Room Quality
8.67
Rooms were comfortable and spacious, but some guests experienced issues with room assignments.
Amenities
8.7
Good amenities, including a gym and pool, though a casual bar near the lobby was noted as absent.
Value for Money
8.16
Generally good value, but some felt pricing was high given services and breakfast hours.
Food and Beverage
8.21
Breakfast and restaurant quality were good, but hours could be improved.
Overall Experience
9.08
Positive overall, but some guests experienced minor frustrations regarding service and wait times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Luxurious Accommodations
Featuring 699 refreshed guestrooms and suites with elegant baths and flexible seating areas.

Convenient Location
Just a three-minute walk from Orchard MRT Station and a short drive from Suntec Convention Centre and Changi Airport.

Dining Experiences
Four unique dining concepts and two bars to cater to every palate.

Book now for an elevated experience at Grand Hyatt Singapore.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

8.7
Based on 767 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 9.08
M
Miriam • extended_group • et
10
2026-10-17 • via Nuitee
D
Dennis • couple • au
9
2026-10-16 • via Nuitee
G
Geoffrey • couple • au
10
We’ll definitely be staying there when we next visit Singapore
Pros:

Absolutely o complaint about the Grand Hyatt in Singapore. Beautiful hotels with large quality rooms. Everything worked in the room. Breakfast was amazing. Different stations serving everything from fruit to curries, cereals to laksa. The Italian restaurant on site served some of the best pasta I’ve ever had

Cons:

Nothing

2026-10-12 • via Nuitee
W
Wangdi • solo_traveller • bt
10
2026-10-11 • via Nuitee
H
Hayleigh • couple • au
9
Luxurious and sleek
Pros:

It is beautiful, well renovated, luxurious and the spa/ gym is wonderful. Some concierge and front desk workers made my stay exceptional by remembering me.

Cons:

Sometimes staff can move so fast they lose the customer service and warmth: empathy. Buffet breakfast is mediocre and doesn’t accomodate to gluten free or diets very well. Sometimes it felt very transactional.

2026-10-07 • via Nuitee
H
Hayleigh • solo_traveller • sg
9
Overall, the front desk very helpful and especially a shout out to Jovina and the night staff who were working on my che
Pros:

It is luxurious, discrete and very beautiful. The spa and gym facilities are stellar, and the concierge is very helpful and professional.

Cons:

The buffet breakfast workers often made things a little difficult and took quite a while to serve also to accommodate my diet despite being a regular. I found the experience a little jarring and slow or fast paced. It was difficult to relax and enjoy my breakfast.. Also a mishap with my meal with room service where a worker entered and then suddenly left without explaining and returned 15
Minutes after. I understand there are miscommunications with order but he simply left without explaining why and could not speak well. It felt strange.

2026-10-07 • via Nuitee
R
Ralf • couple • ch
10
Top Hotel mit Allem was ein Hotelgast sich wünscht, inkl tollen Restaurants
Pros:

Alles Super

2026-09-19 • via Nuitee
N
Nimali • couple • nz
8
2026-09-17 • via Nuitee
M
Muna • couple • ae
6
2026-09-17 • via Nuitee
D
Dawood • extended_group • pk
9
2026-09-16 • via Nuitee
S
Shoaibkurd • solo_traveller • pk
10
Pros:

Everything
Pool and oasis

Cons:

Nothing

2026-09-15 • via Nuitee
L
LI LI • couple • tw
10
2026-09-12 • via Nuitee
E
Eran • solo_traveller • il
10
2026-09-12 • via Nuitee
R
Ranjit Vivan • solo_traveller • lk
10
Superb
2026-09-12 • via Nuitee
L
LI LI • solo_traveller • tw
10
2026-09-12 • via Nuitee
L
Loan • couple • vn
10
Very nice hotel and location
Pros:

Big room space

Cons:

All good

2026-09-10 • via Nuitee
K
KAVITA • family_with_children • my
10
2026-09-09 • via Nuitee
T
Tadashi • solo_traveller • jp
10
Pros:

アーリーチェックインを昼頃出来ました。

Cons:

清掃ゴンドラが窓前にありました。

2026-09-06 • via Nuitee
B
Ben • couple • au
10
2026-09-06 • via Nuitee
N
Nakazzi • solo_traveller • gb
10
2026-09-05 • via Nuitee