Crystal Gateway Marriott

Hotels
Marriott Hotels & Resorts
8.6 (560 reviews)
1700 Richmond Highway , Arlington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious food
Comfortable rooms
Excellent amenities
Cons:
High parking costs
Refund process issues
Non-truck friendly parking garage

Categories

Cleanliness
8.28
Overall clean with some mentions of dated furniture.
Service
9.05
Exceptional service noted by guests, especially at check-in and dining.
Location
9.09
Conveniently located near airport and local attractions.
Room Quality
8.54
Rooms were comfortable and amenities were good.
Amenities
8.77
Great amenities including spacious M Club Lounge and restaurant.
Value for Money
7.83
Considered pricey by some guests, but overall value reflected in quality.
Food and Beverage
8.58
Delicious food at on-site restaurant mentioned positively.
Overall Experience
8.65
A fantastic stay with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:38

Property Description

Convenient Location and Transportation Connectivity

Within 2 miles of Ronald Reagan Washington National Airport and directly linked to Crystal City Metro Station, Crystal Gateway provides seamless access for travelers.

Comfortable Rooms with Modern Amenities

The spacious rooms feature Wi-Fi access, a cozy seating area, and a flat-screen TV with popular channels. The warm decor and oak wooden desks create a welcoming ambiance for both work and relaxation.

Fitness Center and On-Site Dining Options

Guests can maintain their workout routine at the well-equipped fitness center or enjoy a delicious Mediterranean meal at the on-site restaurant.

Experience the perfect blend of comfort and convenience at Crystal Gateway Marriott. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

8.6
Based on 560 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.77
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.65
S
Sophie solo_traveller de
8
Gut
Pros:

Ausstattung, Lage

Cons:

kostenpflichtiges Internet ist nicht mehr zeitgemäß

2026-08-14 via Nuitee
C
Christian couple us
9
2026-08-10 via Nuitee
J
Jazmin couple us
10
2026-08-06 via Nuitee
W
wahoowa91 Friends getaway Virginia Beach, Virginia
8
Comfortable Room
Pros:

My friend and I stayed at this hotel while attending a conference. The room was spacious and comfortable. We enjoyed having a mini-fridge in the room. The hotel has lots of cafes, restaurants and coffee shops within walking distance. You are also able to access the metro from within the hotel. Parking was $50 a day which I thought was high and we attended an event that was literally a cash bar only with no credit card option for payment. At the dinner event, they also charged $9 for a soda can and something just as high for a regular size bottle of water.

2026-08-05 via Tripadvisor
A
Amber family_with_children us
10
Our one night stay was acceptable and we did not encounter any problems during our visit.
Pros:

Our flight was canceled and we were forced to stay the night in the city. We had no luggage and the front desk staff was kind enough to provide us with toothbrushes and a few bottles of water for our overnight stay. The room was clean and quiet.

2026-08-02 via Nuitee
T
Thomas couple us
10
2026-07-21 via Nuitee
F
Fidelina family_with_children us
9
2026-07-20 via Nuitee
K
Kevin solo_traveller us
10
2026-07-20 via Nuitee
M
Madonna Angela solo_traveller us
10
2026-07-19 via Nuitee
D
Diane couple us
8
2026-07-16 via Nuitee
L
Luchon couple us
10
2026-07-08 via Nuitee
T
TCBinKC Couples Kansas City, Missouri
8
Overall Good Stay
Pros:

We stayed due to WMATA location for the 250th.
Hotel check in quick, shuttle service was quick from DCA.
Rooms need some updating, especially the bedding.
Pillows absolutely suck! They go flat. Comforter not he same as what some other full service Marriotts use and the bed was too soft and lumpy for my liking.
Thermostat looks like the original from when it was built and did not work on Auto properly, sometimes it would but other times we had o turn off and back on.
Restaurant is excellent. Metro inside access.
A couple of places walkable to eat.
All in all good but the bedding issue was a biggie for me, I didn’t rest well.

2026-07-06 via Tripadvisor
V
Vaiciulis couple us
10
Pros:

The team did a great job.

2026-07-06 via Nuitee
T
Thomas solo_traveller us
10
2026-07-02 via Nuitee
P
Perkins couple us
10
We had a very nice experience.
Pros:

Everything was very good, clean and nice.

Cons:

We had breakfast included but it wasn't clear whether to order off the menu or go to the buffet.

2026-07-02 via Nuitee
A
Apurba couple us
7
2026-06-30 via Nuitee
C
carolinegA4134NF Family
10
Overall A
Pros:

Staff was super friendly and courteous especially in the dinning area. Hotel room was very clean and quiet. I do think that the coffee served in the dining area should be a courtesy and not $2.50 plus tax

2026-06-25 via Tripadvisor
H
Haileleul extended_group ke
8
Pros:

Location was great. Walking distance from Metro station and shopping malls

Cons:

Limited breakfast choices. For the price, it could be better

2026-06-19 via Nuitee
Y
Yeneir extended_group us
5
Outstanding stay in spite of the rude staff
Pros:

The property was amazing ! The location, comfort and cleanliness was above expectations.

Cons:

The staff at the front desk was so
Rude and not empathetic at all
With our situation My flight was cancelled and I chose your hotel because of the outstanding stay I have had there before. It was a struggle To check in and after every question and every answer the person at the counter had nothing but a smart remark or a rude comment. It was very frustrating.

2026-06-16 via Nuitee
D
Desiree family_with_children us
7
Pros:

It was nice and close to airport

2026-06-14 via Nuitee