Hilton Denver City Center

Hotels
Hilton Hotels & Resorts
8.2 (704 reviews)
1701 California Street , Denver , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Beautiful location
Cons:
Cleanliness issues
Room maintenance problems
High additional costs

Categories

Cleanliness
6.91
Rooms are lacking cleanliness and had multiple issues.
Service
9.88
Exceptional service highlighted, particularly by staff like Dolores.
Location
9.42
Excellent location, perfect for visiting nearby stores.
Room Quality
6.87
Issues with cleanliness and broken amenities noted.
Amenities
7.4
Some amenities lacking, such as limited towel quality.
Value for Money
7.36
Poor value given the advertised standard and experience.
Food and Beverage
9.41
Remarkable food quality praised, especially during the Christmas dinner.
Overall Experience
8.38
Mixed feelings; highlights but significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:28

Property Description

Stunning Mountain Views and Urban Convenience

Luxurious Rooms with Mountain-Inspired Decor
Experience the comfort of a 42-inch flat-screen TV, a coffee maker, and a spacious work desk in each room, all complemented by mountain-inspired decor.

Convenient Amenities and Dining Options
Enjoy a heated indoor pool, a 24-hour fitness centre, and farm-to-table cuisine at Prospect's Urban Kitchen & Bar. With the Colorado Convention Center a short walk away, this hotel offers both relaxation and convenience.

Book now to experience the perfect blend of mountain tranquility and city excitement at Hilton Denver City Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 64 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 69.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 704 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 9.41
Overall Experience: 8.38
E
Elena couple us
10
2026-01-23 via Nuitee
R
Rose family_with_children us
10
2026-01-22 via Nuitee
A
Anita couple us
9
2026-01-20 via Nuitee
C
Chance extended_group us
10
2026-01-19 via Nuitee
A
Adrian extended_group us
8
2026-01-19 via Nuitee
G
Gage couple us
2
Ill never stay here again
Pros:

There was nothing that I liked about staying there food was over priced and not free as stated on booking.com the beds was very uncomfortable for the price I paid

Cons:

The food prices the beds could have been more comfortable

2026-01-19 via Nuitee
D
David family_with_children au
6
Could have been great but wasn’t.
Pros:

Great location, great breakfast, room was nice.

Cons:

When you sell a room with four beds (2 adults, 2 children) and allow people to “upgrade” to that room it comes as a shock when the room only has three beds (one of which remained unmade after two requests). Last minute assistance from the housekeeping wheeled in a portable bed for my 15 yo old son. It was a bad situation made worse by insufferably indifferent treatment by the reception staff.

2026-01-18 via Nuitee
S
Short couple us
7
Good, but could have been better.
Pros:

Overall a nice hotel convenient with Starbucks downstairs

Cons:

The shower smelled like a pond. Assuming the grout wasn't applied correctly which is causing bacteria to build. When we initially showed up the people at the front desk did not greet us and we had to say something to get taken care of.

2026-01-14 via Nuitee
M
Mario extended_group us
10
2026-01-06 via Nuitee
J
Jesse couple us
10
2026-01-05 via Nuitee
B
Bryce couple us
10
2026-01-05 via Nuitee
M
Misty couple us
9
2026-01-05 via Nuitee
L
Luz R extended_group pr
9
Pros:

Buena ubicación.
Recomiendo tener en area del lobby folletos o información sobre lugares turísticos en Denver City

Cons:

La habitación no tenia horno microondas y no posee estacionamiento

2026-01-04 via Nuitee
K
Kat couple us
10
2025-12-26 via Nuitee
M
M9457FNpaulm Family San Antonio, Texas
10
Wonderful Christmas Dinner!!!
Pros:

We went for Christmas dinner, and we were dazzled. The service was great and we were lucky to get a reservation with almost no notice. Lucky because we all (six of us) thought that the chef was remarkable. For a reasonable price we got a truly memorable meal. … We’ll be back!!!

2025-12-25 via Tripadvisor
1
120lisamarien Family
10
Incredible experience!
Pros:

We had the most amazing Christmas dinner at Prospect's! Everything was cooked perfectly and our server, Dolores, was the sweetest and most accommodating. She handled every request with such patience and kindness. Couldn't have asked for a better dining experience, no regrets ☺️

2025-12-25 via Tripadvisor
D
Devin couple us
9
My family and I really enjoyed the atmosphere and surrounding areas
Pros:

It was a beautiful building, perfect location, and the staff was awesome.

2025-12-22 via Nuitee
G
G4111GNtomb Family
10
Great stay!
Pros:

The price is fair, the room is clean, and the breakfast at downstairs restaurant was cooked perfectly. Great staff service as well. Very easy decision to stay again, if needed, in the future.

2025-12-21 via Tripadvisor
A
aaronmI3302RY Couples
10
Best Bartenders Ever
Pros:

Absolute best Service Staff but the absolute most friendliest bartenders and will be the reason we rerun to stay at Hilton City Center in Denver. Bartenders would sit and chat with us. Tell us of all the great places to visit and eat.

2025-12-15 via Tripadvisor
C
coriek602 Couples
4
NOT A 4 STAR HILTON EXPERIENCE
Pros:

Low end 3 Star experience at best. Rooms are lacking cleanliness. Multiple things broken. Had to switch rooms because one gave me an allergic reaction of some sort. Probably pet dander or extremely dusty ceiling tiles. Nothing was up to 4 Star standards--towels were limited and so rough that they scratched your skin. Cheap thin toliet paper. HVAC didn't work correctly--hot in the room, freezing in the hallways. Showers in both rooms had broken hardware. Thin walls - had walk downstairs to report loud music at 12:30am after it had been going on for 12+hours because the phone didn't work and no one would pick up when I called from cell multiple times. Room shook like they were moving furniture next door or upstairs at one point. Charge for water and coffee. $10 coffees were served cold on our first morning. TV audio didn't match video so even watching TV was unenjoyable. Witnessed front desk great my partner strangely when we walked in separately. Overheard another guest complaining their refrigerator was leaking all over their room. Other small otherwise forgieable things like crooked mounted lamps. This was not the 4 Start couples holiday getaway experience we were hoping for. They will nickle and dime where they can on water, sundries (that ring up more than they are labeled), and early check in, parking fees, etc. Had it been a 4 star experience, I would have been happy to pay the premium, but it just is not worth it. They offered complimentary points for all the issues we experienced, but I would have preferred the experience we should have gotten over the Hilton points. Or at least a partial refund. I am leaving a review to warn others not to pay for this hotel expecting a 4 star Hilton experience.

2025-12-02 via Tripadvisor