SureStay Hotel by Best Western Findlay

Hotels
•
SureStay Hotel by Best Western
8 (502 reviews)
316 Emma St , Findlay , US
+1 419-422-0154

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms (many mentions)
Friendly, helpful front desk staff
Convenient location and easy parking
Comfortable beds and remodeled rooms
Good in-room outlets/TV usability
Cons:
Poor/limited breakfast options and inconsistent breakfast quality
Occasional room odor/high humidity
Noise issues (highway and neighbor TVs) for some rooms
Inconsistent A/C/temperature control and occasional maintenance issues (deadbolt)
Exterior looks run down; occasional cleanliness lapses (floors/soap scum)

Categories

Cleanliness
8.2
Many reviews explicitly praise cleanliness ("very clean", "extremely clean"), though a few mention issues (soap scum in tub, dirty floors) and occasional room odors/humidity.
Service
9
Front desk and staff repeatedly described as friendly and helpful; isolated notes of slow responses for extras or understaffed breakfast service.
Location
8.6
Frequently noted as convenient (close to highway, easy parking, good for quick stops), with one comment that exterior appearance made it look run down despite good location.
Room Quality
8.2
Rooms described as comfortable, remodeled and with good outlets; some negatives include unpleasant odors/high humidity, inconsistent A/C and a nonworking deadbolt in one report.
Amenities
7.4
Amenities mixed: good in-room outlets and TV ease, but limited/poor breakfast offerings, no USB in some rooms, and missing items or handrails noted.
Value for Money
7.5
Mixed sentiment: several guests found the price reasonable for an overnight stop, while at least one guest felt price was too high for the quality.
Food and Beverage
6.5
Consistently criticized: breakfast described as limited and underwhelming (bagels/muffins/cereal only, old fruit), though coffee was noted positively in at least one review.
Overall Experience
8.6
Overall stays described as adequate to very good for short stops: quiet, comfortable beds and helpful staff lead many to say they'd stay again, despite some negatives around breakfast, occasional odors and exterior appearance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Welcome to SureStay Hotel by Best Western Findlay!

Convenient Location: Situated in Findlay, our hotel offers easy access to the city's attractions and businesses.

Comfortable Rooms: Each room is equipped with a TV, air conditioning, and satellite channels for your entertainment. The private bathrooms feature a bath or shower, and you can enjoy additional cable channels during your stay.

Great Amenities: Enjoy the convenience of a 24-hour front desk and take advantage of our free parking facilities during your visit.

Book your stay at SureStay Hotel by Best Western Findlay for a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Location

Guest Reviews

8
Based on 502 reviews
Cleanliness: 8.2
Service: 9
Location: 8.6
Room Quality: 8.2
Amenities: 7.4
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8.6
F
Frank • couple • ca
7
A very good shower and we slept well
Pros:

Large room with comfortable bed. Slept well and it was quiet. TV was easy to operate for an old fellow like me.

Cons:

We departed before breakfast time but it would have been nice if this hotel would offer a couple of muffins for the road.
That would have been appreciated and we asked the night before......but no such luck

2026-10-29 • via Nuitee
H
Hal • couple • us
8
2026-10-27 • via Nuitee
P
Putman • solo_traveller • us
9
2026-10-19 • via Nuitee
W
Wendy • couple • us
8
Pros:

Unassuming hotel that met our needs.
Clean, quiet, comfortable.
Loved that we could park right outside room.

2026-10-19 • via Nuitee
C
Colleen • couple • ca
5
Did not sleep well
Pros:

Clean

Cons:

Highway noise, noise all night from neighbour tv

2026-10-18 • via Nuitee
K
Kaitlin • couple • ca
7
2026-10-17 • via Nuitee
D
Deb • couple • us
9
Adequate for what we needed.
Pros:

Conveniently located close to the highway, price was good. We needed a quick place to stop and sleep on our way to Kentucky and it fit the bill. We didn’t even take time in the morning to shower before hurrying to get back on the road, so cannot comment about that. Typical continental breakfast in the front entryway inside the door. We chose to get breakfast on the road.

Cons:

I’m not a big fan of exterior doors, but it worked for what we needed for one night. The dead bolt on our door did not work.

2026-10-13 • via Nuitee
J
JoAnn • solo_traveller • us
10
Pros:

Extremly clean and in a well lit and safe neighborhood. The front staff was extremly nice. They had limited breakfest choices but it was plenty and the coffee was great

2026-10-12 • via Nuitee
G
Gail • solo_traveller • us
10
2026-10-12 • via Nuitee
S
Sara • family_with_children • us
10
Great place! Will definitely stay again!
Pros:

The entry area was clean & welcoming. The staff was friendly & helpful. The room was clean & comfortable.

Cons:

The breakfast left something to be desired. Bagels, muffins & cereal were the only options but the little cafe across the parking lot was delicious!

2026-10-12 • via Nuitee
R
RANDALL A. • solo_traveller • us
8
2026-10-10 • via Nuitee
F
Frank G. • solo_traveller • us
8
Pros:

1. Location. 2. Front desk clerk. 3. Remodeled room.

Cons:

1. Exterior needs improvement. 2. Price was too high for quality of room/building.

2026-09-17 • via Nuitee
T
Timothy • solo_traveller • us
10
Pros:

Everything...I always stay here!

Cons:

No USB in the room

2026-09-17 • via Nuitee
S
Sharla • solo_traveller • us
9
Pros:

Room was very clean and comfortable. The front desk lady was friendly and welcoming.

Cons:

Looking on the outside was deceiving, it looked a little run down, but the inside was clean and up to date. Very nice and easy to get to from the hwy

2026-09-13 • via Nuitee
R
Renee.Sanders • solo_traveller • us
8
Pros:

Room was very clean. Staff was super nice

Cons:

.

2026-09-03 • via Nuitee
D
Dawn • solo_traveller • us
10
Great for an overnight place to lay your head
Pros:

Clean

2026-09-01 • via Nuitee
R
rwright • couple • us
6
Pros:

Updated interior. Clean room. Location to where we needed to go was great. The lighting and available outlets for USB and regular plugs in the bed stand was great. The staff present during our stay were great and very personable.

Cons:

An unpleasant odor was present and the room felt very sticky like it had high humidity.

2026-08-19 • via Nuitee
J
Jinu • family_with_children • us
10
Pros:

Cleanliness and friendly staff

2026-08-17 • via Nuitee
M
Marian • couple • us
9
2026-08-12 • via Nuitee
R
r j • solo_traveller • us
6
Hotel
Pros:

Air conditioner was horrible! Either too cold or hot! Couldn't adjust it to a comfort zone!
Shower needs hand rails!
Breakfast is a joke! Fruit was old, wilted and ugly! All that was there was bread, bread, bread!

2026-08-11 • via Nuitee