Holiday Inn Tyler - Conference Center by IHG

Hotels
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Holiday Inn Hotels & Resorts
9 (559 reviews)
5701 South Broadway Avenue , Tyler , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.88
There were reports of cleanliness issues, including ants in the room and dirt on the walls.
Service
9.99
Many reviews praised the staff for being friendly, helpful, and providing excellent customer service.
Location
9.89
The hotel is conveniently located near dining options and other amenities.
Room Quality
8.34
Several comments mentioned outdated rooms and a need for renovations, but other guests found their rooms comfortable.
Amenities
8.87
Amenities like laundry facilities were available; however, some facilities such as the restaurant had limitations.
Value for Money
9.33
Pricing was considered fair by many, although some reviews mentioned high breakfast costs.
Food and Beverage
7.88
The breakfast received mixed reviews, with limited options and some complaints about the quality.
Overall Experience
9.85
Generally, guests enjoyed their stay, citing the location and service as highlights despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:15

Property Description

Convenient Location
Located near Broadway Square Mall in Tyler, Texas, Holiday Inn Tyler - Conference Center offers free shuttles to Tyler Pounds Regional Airport for easy travel convenience.

Modern Amenities
Enjoy free high-speed internet in every guestroom and savor delicious contemporary American cuisine at Broadway South restaurant. Unwind by the outdoor pool after a satisfying dinner experience.

Nearby Attractions
Explore Caldwell Zoo's wildlife exhibits or stroll through the Tyler Rose Garden, both just a short drive away. Don't forget to visit the University of Texas at Tyler and Tyler Junior College, located nearby for added convenience.

Ready to experience comfort and convenience in Tyler, Texas? Book your stay at Holiday Inn Tyler - Conference Center now!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 559 reviews
Cleanliness: 7.88
Service: 9.99
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 9.85
D
doony • family_with_children • nl
10
Very good
Pros:

Clean comfortable room, nice staff, good location. We slept like babies.
Breakfast is not expensive, but we ate at the buffet on the opposite side of the street for the same price.

Cons:

The pool was closed.

2026-03-26 • via Nuitee
A
Alejandro • couple • ch
8
Pros:

Geräumige Zimmer und auch sauber.
Gut erreichbar und freundliches Personal

Cons:

Das Bett war zu weich und Renovationen wären in diesem Hotel mal fällig.

2026-03-26 • via Nuitee
B
Bailee • couple • us
1
2026-03-23 • via Nuitee
V
Verita • family_with_children • us
10
Pros:

Breakfast was amazing

Cons:

Trouble with the key cards for our room door

2026-03-23 • via Nuitee
G
Golden • family_with_children • us
8
This is an older hotel, but comfortable and clean.
Pros:

It was clean and in a nice location.

Cons:

The ac unit made fairly loud sounds all night.

2026-03-22 • via Nuitee
A
Allie • family_with_children • us
10
It was awesome we will be staying with yall again if we can choose
Pros:

It is clean and has easy parking

Cons:

Need better locks for the doors. They show online how to break into those ones easily

2026-03-17 • via Nuitee
S
Sonya • family_with_children • us
10
2026-03-14 • via Nuitee
A
Alberto • couple • us
10
2026-03-08 • via Nuitee
A
Alberto • couple • us
10
2026-03-08 • via Nuitee
A
Alberto • couple • us
10
2026-03-08 • via Nuitee
L
Lori • couple • us
9
2026-03-07 • via Nuitee
C
Cherry • family_with_children • us
6
2026-03-05 • via Nuitee
D
David • family_with_children • us
10
Excellent Hotel
Pros:

The room was quiet. Room was very clean.

Cons:

I liked everything

2026-02-13 • via Nuitee
B
Betty • extended_group • us
10
Excellent
2026-02-11 • via Nuitee
C
Carrigan • couple • us
9
2026-02-10 • via Nuitee
G
Glisson • family_with_children • us
8
Pros:

Convenient to everything.

Cons:

Older property. Bathrooms could use an update.

2026-02-10 • via Nuitee
J
Jessica • couple • us
1
Not a good experience at all. Very dirty and run down facility.
Pros:

Nothing staff was not helpful at all. I booked this hotel and got a double room and they didn’t give us what we booked.

Cons:

The room was so dirty, water standing where refrigerator was. The hotel staff told us best they could do was give us a refund and we could go somewhere else.

2026-02-09 • via Nuitee
R
Rhonda • family_with_children • us
10
Pros:

Location, Clean, Comfortable

Cons:

Bathrooms small

2026-02-08 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

The hotel was clean, the room was nice, comfortable bed. The staff was very friendly. Breakfast was good. They offered hot breakfast, oatmeal, cereal, muffins and fruit. Everything tasted good. Will definitely stay at this hotel again

Cons:

Everything was good

2026-01-21 • via Nuitee
S
Samantha • family_with_children • us
10
One of the most relaxed stay I’ve had in a long time.
Pros:

The beds.

Cons:

Parking Spaces

2026-01-20 • via Nuitee