Holiday Inn Tyler - Conference Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (639 reviews)
5701 South Broadway Avenue , Tyler , US
+1 903-561-5800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.88
There were reports of cleanliness issues, including ants in the room and dirt on the walls.
Service
9.99
Many reviews praised the staff for being friendly, helpful, and providing excellent customer service.
Location
9.89
The hotel is conveniently located near dining options and other amenities.
Room Quality
8.34
Several comments mentioned outdated rooms and a need for renovations, but other guests found their rooms comfortable.
Amenities
8.87
Amenities like laundry facilities were available; however, some facilities such as the restaurant had limitations.
Value for Money
9.33
Pricing was considered fair by many, although some reviews mentioned high breakfast costs.
Food and Beverage
7.88
The breakfast received mixed reviews, with limited options and some complaints about the quality.
Overall Experience
9.85
Generally, guests enjoyed their stay, citing the location and service as highlights despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:15

Property Description

Convenient Location
Located near Broadway Square Mall in Tyler, Texas, Holiday Inn Tyler - Conference Center offers free shuttles to Tyler Pounds Regional Airport for easy travel convenience.

Modern Amenities
Enjoy free high-speed internet in every guestroom and savor delicious contemporary American cuisine at Broadway South restaurant. Unwind by the outdoor pool after a satisfying dinner experience.

Nearby Attractions
Explore Caldwell Zoo's wildlife exhibits or stroll through the Tyler Rose Garden, both just a short drive away. Don't forget to visit the University of Texas at Tyler and Tyler Junior College, located nearby for added convenience.

Ready to experience comfort and convenience in Tyler, Texas? Book your stay at Holiday Inn Tyler - Conference Center now!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 639 reviews
Cleanliness: 7.88
Service: 9.99
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 9.85
B
Bryan • couple • us
10
2026-10-08 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

Breakfast was good but the host over the breakfast was very rude

2026-10-07 • via Nuitee
P
Philip • couple • us
5
2026-09-17 • via Nuitee
M
Malka • family_with_children • us
10
Hermoso
Pros:

Muy buen servicio todo muy cerca bonita piscina y muy amable personal

2026-09-12 • via Nuitee
M
Mahoganey • couple • us
10
2026-08-31 • via Nuitee
M
Morris • couple • us
9
2026-08-27 • via Nuitee
L
Lisa • couple • us
10
2026-08-25 • via Nuitee
T
Tammy • couple • us
10
2026-08-03 • via Nuitee
G
Garien • couple • us
10
2026-07-25 • via Nuitee
G
Garien • couple • us
10
2026-07-23 • via Nuitee
S
Susan • couple • us
5
Bed smelled like straight bleach so much I couldn’t hardly sleep
2026-07-20 • via Nuitee
M
Marcos • couple • us
8
2026-07-20 • via Nuitee
M
McGough • couple • us
5
Breakfast was simple not what expected.
Pros:

Comfy bed and pillows. Close to the ice box.

Cons:

Front desk asking tons of questions. A window view with air conditioner. No waffles for breakfast. No warm biscuits.

2026-07-16 • via Nuitee
L
Laura • solo_traveller • us
7
2026-07-14 • via Nuitee
A
Araine • couple • us
10
2026-07-13 • via Nuitee
M
Marcelo • couple • ar
8
2026-07-11 • via Nuitee
A
Atanya • solo_traveller • us
10
2026-07-06 • via Nuitee
G
Garcia • family_with_children • us
10
2026-07-06 • via Nuitee
D
Debra • couple • us
3
Dissatisfied.
Pros:

The location was good to restaurants and things to do and the hospitals as well

Cons:

I didn’t like the property because of advertised having balconies, and the sliding glass doors were screwed shut. I mentioned this to the staff and all they could do was apologize, of course after being in the hospital all day long with a loved one in hospice I just wanted to sit outside and enjoy the breeze so this is fault advertising.

2026-07-03 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-06-29 • via Nuitee