Sheraton Agoura Hills Hotel

Hotels
Sheraton
7.7 (503 reviews)
30100 Agoura Road , Agoura Hills , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Good location
Cons:
Cleanliness issues
High breakfast costs
Old and noisy rooms

Categories

Cleanliness
6.51
Room wasn’t very clean upon check in and reports of mold and bed bugs.
Service
9.48
Staff were generally described as friendly and professional.
Location
9.02
Location is near the event center and in a beautiful area.
Room Quality
7.47
Room quality varied, with reports of old furniture and noise issues.
Amenities
8
Some amenities available, but high charges for breakfast and dated facilities.
Value for Money
6.46
Considered overpriced by multiple reviewers, especially for quality received.
Food and Beverage
6.01
Breakfast options criticized for high cost and low quality.
Overall Experience
8.68
Mixed experiences; while some enjoyed their stay, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:27

Property Description

Convenient Location and Amenities
Located just off Highway 101 and close to Lake Lindero, Sheraton Agoura Hills Hotel offers an outdoor pool, free local shuttle, and on-site dining, making it a perfect choice for travelers seeking both comfort and convenience.

Comfortable Rooms with Modern Features
Each spacious room at Sheraton Agoura Hills Hotel is equipped with a flat-screen TV, iPod docking station, fridge, and coffee maker. The traditionally styled rooms in warm colors also feature a seating area with a work desk and Wi-Fi access for guests' convenience.

Dining and Recreation Options
Guests can indulge in California cuisine at H2O Sea Grill or unwind with a cocktail at Liquid Lounge. The hotel also boasts a gym, business center, and a gift shop, ensuring a pleasant stay for both leisure and business travelers.

Book your stay at Sheraton Agoura Hills Hotel now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Dogs up to 40 pounds are allowed with no charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

Location

Guest Reviews

7.7
Based on 503 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 6.46
Food and Beverage: 6.01
Overall Experience: 8.68
H
HERNANDEZ couple us
10
2026-01-24 via Nuitee
J
Jeff solo_traveller us
8
Pros:

GREAT STAFF, nice lobby - excellent room service burger!!

Cons:

decent hotel but you guys need to update it - I mean, my room had popcorn ceilings!!

also, $26 for breakfast is ridiculous. room was all the way down the hall and next to an exit door - not too peaceful

2026-01-20 via Nuitee
R
Rob N solo_traveller us
1
Health hazard & incompetence by management. Lawsuit permit h
Pros:

Location

Cons:

Bed bugs & mold

2026-01-19 via Nuitee
E
Ed couple us
7
Pros:

The young lady checked me was very professional, and I highly recommend her to grow in this company

Cons:

No continental breakfast

2026-01-19 via Nuitee
I
issac solo_traveller us
7
2026-01-19 via Nuitee
L
Laurel couple us
10
2026-01-19 via Nuitee
L
Leni couple us
7
Pros:

Location is near the event center.

Cons:

Furnitures are old. Wifi cannot reach our room. It doesn’t connect.

2026-01-19 via Nuitee
F
Fernando solo_traveller us
8
It’s a Sheraton
2026-01-19 via Nuitee
M
Matthew solo_traveller us
8
2026-01-19 via Nuitee
A
ANTONIO solo_traveller it
8
Negatività Sheraton
Pros:

Posso solo dire di avere dormito bene.Per il resto poca empatia dello staff anche alla reception.

Cons:

Non mi è piaciuto per niente il fatto che la colazione non fosse inclusa anche perché, quando ho prenotato, era tutto incluso.Ma ok.Ma il fatto che poi ho fatto colazione lo stesso, nella sala risto, pensando di avere una ricca colazione ma, a dire il vero, le parti dolci erano cose di scarsa qualità, che sembravano prese da un supermercato.Tutto mini e scarsoa qualità.La parte salata, un pò meglio, ma non eccezionale.Per un hotel del genere, mettere a disposizione dei dolci del genere, consiglio alla direzione di andare a farsi un soggiorno in un hotel a Rimini, anche di tre stelle, e capisce cosa vuol dire la qualità e mettere a disposizione del cliente una vasta varietà di prodotti.Nel latte ci ho trovato anche un animale e fatto vedere, senza creare problemi, al cameriere che, non ha minimamente detto niente e nemmeno chiesto scusa.Bocciatissimo l'Hotel in tutto questo.

2026-01-15 via Nuitee
D
Danielle family_with_children us
2
No response from anyone who could help regarding horrible stay.
Pros:

Beautiful area

Cons:

It was uncomfortably hot and stuffy at night. Hard to breathe. Up all night. Couldn’t sleep. Called front desk to report. Maintenance was supposed to come up and never came. Reported it to front desk in the morning as it had gotten very late and nothing was done about it. Reported it multiple ways to booking.com and no response from them either. Will not be using either again.

2026-01-15 via Nuitee
M
Miriam couple us
10
Clean and confortable
Pros:

The staff is amazing, they’re all friendly, respectful and very professional.

2026-01-12 via Nuitee
C
Clayton solo_traveller us
10
The stay was great. Best hotel and service.
Pros:

I didn't go to breakfast at the property, I'm sure it was great as well.

Cons:

Everything was good.

2025-12-29 via Nuitee
K
Kenneth couple us
9
2025-12-25 via Nuitee
M
Miriam family_with_children it
8
Pros:

Hotel davvero bello con all'interno il ristorante super comodo per chi come noi arriva di sera e non ha voglia di usicre di nuovo in macchina per cenare e dove abbiamo mangiato benissimo.
Posizione un pò isolata immersa nel verde delle colline.

Cons:

Abbiamo avuto una brutta esperienza con dei vicini di stanza rumorosi ma non incolpo l'hotel per questo. Per il resto tutto perfetto.

2025-12-07 via Nuitee
S
Shigemori solo_traveller us
8
2025-11-26 via Nuitee
G
George family_with_children us
10
2025-11-17 via Nuitee
D
Dalton solo_traveller us
7
2025-10-31 via Nuitee
A
Anderson extended_group us
9
It was nice but a lot of work people holding meetings outside which made it difficult to use.
Pros:

The cost restaurant was too expensive. It would be nice to have complementary breakfast.

Cons:

Cost of restaurant. It was never busy so might be something to review

2025-10-27 via Nuitee
H
Harold couple us
6
It was a joyous holiday and we generally enjoyed our stay which was close to our daughter's home
Pros:

Did not have breakfast

Cons:

The bed was not King Size as advertised

2025-10-21 via Nuitee