La Quinta Inn & Suites by Wyndham New Orleans Airport

Hotels
La Quinta by Wyndham
7 (2696 reviews)
2610 Williams Boulevard , Kenner , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Close to stores and restaurants
Good access to airport
Cons:
Cockroaches in room
Inadequate cleaning and service issues

Categories

Cleanliness
5.46
Multiple mentions of cockroaches and unsatisfactory cleaning standards.
Service
8.93
Staff was noted as kind and accommodating, despite some negative experiences.
Location
8.47
Close proximity to airport, stores, and restaurants, with some convenience.
Room Quality
6.42
Issues with room furnishings and insufficient amenities.
Amenities
6.45
Limited amenities mentioned, with some functionalities missing like an ice bucket.
Value for Money
7.41
Pricing noted as convenient, though issues with the overall experience may impact perceived value.
Food and Beverage
5.46
Breakfast was described as mediocre with items running out and quality concerns.
Overall Experience
7.43
Mixed reviews with both positives and negatives, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:14

Property Description

Convenient Location and Amenities
Located just 19 km from the French Quarter, La Quinta Inn and Suites New Orleans Airport offers an extended continental breakfast, free airport shuttle, and comfortable rooms equipped with modern amenities like flat-screen TVs and free WiFi.

Fitness and Business Facilities
Guests can stay active at the on-site fitness centre and relax by the outdoor pool. The hotel also provides a business centre with computers and printers for those traveling for work.

Dining and Nearby Attractions
Indulge in American cuisine at Messina’s restaurant and lounge or explore nearby attractions like the Mercedes-Benz Superdome and Aquarium of the Americas, both just a short drive away.

Book your stay at La Quinta Inn and Suites New Orleans Airport for a convenient and comfortable experience.

Important information:

Free airport shuttles are provided daily every 30 minutes from 5:00 until midnight. Guests must call property when arriving to the airport to arrange pick-up service.

Service Animals - ADA-defined service animals are welcome free of charge. / Other Information - Contact the hotel for additional details and availability.

The La Quinta Inn & Suites New Orleans Airport is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

7
Based on 2696 reviews
Cleanliness: 5.46
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 5.46
Overall Experience: 7.43
6
637allenz Friends getaway
2
Absolutely terrible hotel. Don't ever book this terrible hotel. Absolutely horrendous hotel. Customer service sucks. The
Pros:

Absolutely terrible hotel. Don't ever book this terrible hotel. Absolutely horrendous hotel. Customer service sucks. They charge us a $500 smoking fee, and we never even smoked in the room. Nor do I ever smoke or drink. Absolutely terrible customer service. The front desk workers are horrible, horrendous. Never book here ever. They suck terribly. I would want to give it a zero star. They need to fire all the workers that work there. They need to fire all the management and fire all of the front desk workers. They suck. They said we smoked in the room! I don't even smoke.

2026-08-06 via Tripadvisor
M
Msinclair410 Business
2
DO NOT STAY HERE
Pros:

This hotel needs to be closed down. It’s horrendous and disgusting. The employees are nice and friendly but the room and property is disgusting. The rooms are outdated, the elevator is old, rooms are disgusting. Everything needs to be burnt and replaced. The carpet stinks and the bathroom is horrendous. Our flight got cancelled and DO NOT believe the pictures from the hotel. It seems as though this hotel is being used to host people who are in a shelter and etc. We were so scared to take a shower and sleep in the bed. The stairways is scary. Someone can get hurt and getaway with it staying here. Not safe and not cleaned and it is beyond repaired. The rugs are stained and the ac is huge.

2026-07-28 via Tripadvisor
9
954shihabu NONE
10
Very Good Stay with Friendly Service and a Clean Room
Pros:

The hotel is in a very convenient location, with easy access to nearby restaurants, shops, public transportation, and popular attractions. It made getting around the area simple and saved us a lot of travel time.

2026-07-27 via Tripadvisor
G
Giedrius couple us
9
2026-07-18 via Nuitee
R
Rhonda couple us
2
Wouldn't stay there again.
Pros:

Front desk nice.

Cons:

Our bathroom faucet was missing and tub was in very poor condition. We could not bathe. The whole hall smelled like marijuana. And small aged kids running up and down halls in middle of night. We had a early flight to catch and couldn't sleep.

2026-07-18 via Nuitee
J
Jessika couple us
6
It was ok to a point I got some sleep
Pros:

Rooms

Cons:

Pool
Was not open

2026-07-17 via Nuitee
J
Johnterry couple us
10
Pros:

Everything

Cons:

Everything

2026-07-17 via Nuitee
D
Delaney couple us
10
2026-07-17 via Nuitee
D
Devon solo_traveller us
1
2026-07-16 via Nuitee
M
Melissa solo_traveller us
1
2026-07-16 via Nuitee
L
Lindsay couple us
7
Cons:

Only one elevator was working

2026-07-16 via Nuitee
L
lee couple gb
5
2026-07-16 via Nuitee
K
Karst solo_traveller us
4
Pros:

The staff was professional

Cons:

There was no toilet paper in the room and the toilet didn't even flush

2026-07-15 via Nuitee
J
Jean solo_traveller us
8
Pros:

N/A

Cons:

Stay was great. I haven't received my deposit yet.

2026-07-15 via Nuitee
J
Jessika couple us
5
It was decent enough to get rest but I wanted to enjoy myself but the pool was closed
Pros:

The room were decent

Cons:

Pool was closed for all the few nights I rented

2026-07-14 via Nuitee
T
Thomas couple us
10
2026-07-14 via Nuitee
S
Sujey solo_traveller us
1
Do not stay here
Cons:

Had roaches and mold

2026-07-14 via Nuitee
J
Jessika couple us
5
Decent but I wanted to enjoy my stay to swim
Pros:

Decent rooms

Cons:

Pool was close

2026-07-14 via Nuitee
A
Ariell couple us
5
Cons:

it was hot the whole night and the pool was closed for 2 days breakfast was horrible

2026-07-13 via Nuitee
W
Weis solo_traveller us
3
2026-07-13 via Nuitee