Thistle Trafalgar - Leicester Square

Hotels
Thistle
8 (3813 reviews)
Whitcomb Street, Trafalgar Square , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean property
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Small room sizes
Limited breakfast variety

Categories

Cleanliness
7
Several reviews mentioned issues with cleanliness, such as smeared mirrors and inconsistent housekeeping.
Service
8.5
Overall positive comments about the staff’s friendliness and helpfulness.
Location
9
Multiple reviews praised the central and convenient location of the hotel.
Room Quality
7.5
Some rooms were reported as small and with maintenance issues but generally acceptable for the purpose.
Amenities
8
Amenities were generally mentioned positively, with specific issues in some areas.
Value for Money
7.5
Mixed feedback; some felt the price was high compared to the service quality.
Food and Beverage
8.5
Multiple reviews highlighted the quality of breakfast and dining experiences.
Overall Experience
8
Despite some drawbacks, the overall sentiment remained positive with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Central Location in London's Theatre District

Located just off Leicester Square, Thistle London Trafalgar Square offers a peaceful retreat in the heart of London's vibrant West End. With popular attractions like Covent Garden and Piccadilly Circus within walking distance, guests can immerse themselves in the city's bustling energy.

Modern Comforts and Amenities

Each air-conditioned room at Thistle London Trafalgar Square features en-suite facilities, LCD TV with Freeview channels, and a safe for valuables. Stay connected with high-speed Wi-Fi access available throughout the property, ensuring a comfortable and convenient stay.

Convenient Access to Transport Links

Benefiting from its proximity to Charing Cross Railway Station and Leicester Square, guests can easily explore London with Piccadilly Tube Station just a short walk away. Whether for business or leisure, Thistle London Trafalgar Square provides a perfect base to experience all that London has to offer.

Book your stay at Thistle London Trafalgar Square now for an unforgettable London experience!

Important information:

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

Guests are required to show a photo identification and credit card upon check-in.
If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note the name on the card used to secure the reservation must match the name of the guest.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premisesPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3813 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
B
Borg Xuereb solo_traveller mt
10
HIGHLY RECOMMENDED.
Pros:

It's right in the centre of the action. Walking distance from most attractions. The hotel rooms are very spacious, clean and well decorated. Highly recommended.

2026-05-16 via Nuitee
H
Harvey couple ca
8
Propre, très bien situé
Pros:

Bien situé, près de tout

2026-05-15 via Nuitee
M
Montagnon solo_traveller fr
8
2026-05-15 via Nuitee
D
Daly solo_traveller gb
1
Non- Existent. I was informed on arrival that there were no rooms available. Moved elsewhere!
Pros:

When I arrived I was informed no room was available. This is despite having booked this weeks ago. I was informed this was due to refurbishment which makes no sense as this would have been known in advance. The Duty Manager only booked me to another Hotel when I arrived so clearly the Hotel had been over booked.

Cons:

I was moved to a different Hotel.

2026-05-15 via Nuitee
C
chris couple gb
10
Great location clean and very quite
Pros:

Great service

2026-05-14 via Nuitee
P
Petra couple cz
6
Cena dost vysoká, hotel má opotřebovaný interiér, ale má skvělou polohu a dostupnost od metra.
Pros:

Hotel má skvělé umístění, vše na dosah. Je možné uložit zavazadla do úschovny. Příjemný personál na recepci. Nabíjet mobil lze i bez adaptéru, pokud máte s sebou kabel usb-A, usb-C.

Cons:

Snídaně jsou průměrné, vše bylo dost mastné. Prostor pro snídani je příliš klimatizovaný, pokud si dáte čaj/kafe na stůl,za chvili jsou studené. Nábytek dost použitý, na pokoji číslo 605 (pod střechou) každou noc a ráno hluk zvenku od klimatizací na střeše. WC neodtékalo,šlo špatně spláchnout a postrádá wc štětku. Matrace jsou pérové a měkké, takže se moc nevyspíte. Okna nebyly myté, interiér opotřebený. Skrz stěny slyšíte veškerý hluk z chodby.

2026-05-14 via Nuitee
B
Berggren couple se
5
2026-05-14 via Nuitee
S
Steven couple gb
8
Pros:

Great breakfast

Cons:

Small room

2026-05-14 via Nuitee
E
Elisabetta family_with_children it
9
2026-05-13 via Nuitee
E
EMILIE couple ch
4
2026-05-13 via Nuitee
T
Temima family_with_children il
8
2026-05-13 via Nuitee
V
Virginie solo_traveller be
10
2026-05-12 via Nuitee
K
Kloba family_with_children cz
8
Velké poděkování personálu hotelu, ochota a empatie. Umístění ubytování bylo super, téměř v centru.
Cons:

Ovládání toalety šlo velmi ztěžka, pro dítě je spláchnutí toalety neproveditelné.

2026-05-11 via Nuitee
L
Lynn couple gb
8
2026-05-11 via Nuitee
G
Graham couple gb
8
2026-05-11 via Nuitee
A
Agnes couple gb
10
Ideal hotel for everything
Pros:

Very central. Friendly staff. Lovely rooms.

Cons:

Nothing

2026-05-11 via Nuitee
A
Andrew couple gb
9
2026-05-11 via Nuitee
C
Chris couple gb
5
Great location average hotel and overpriced
Pros:

Location was super and staff are good

Cons:

We had a king size deluxe. It was hardly deluxe. had to move rooms as the mattress you could feel the springs through it. Changed to another room which was so poorly appointed and cramped and once again in the bed wasn’t overly comfortable.

2026-05-10 via Nuitee
A
Annie family_with_children fr
8
Très bien placé, metro/gare très proches, bcp de choses à voir à pied
Pros:

Petit déjeuner très bien, confort du 2e lit pour 2 (banquette) pas terrible (matelas), emplacement très bon

Cons:

Confort du 2e lit (déjà précisé)

2026-05-10 via Nuitee
R
Remi couple fr
10
Nous reviendrons !
Pros:

Le personnel était très sympa et agréable

2026-05-10 via Nuitee