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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Bowling
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Babysitting/child services
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Valet parking
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Squash
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Public transport tickets
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Strollers
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Bike tours
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Tour/class on local culture
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The InterContinental Madrid, a converted 18th-century palace, offers spacious rooms with classic décor, flat-screen TVs, and free WiFi.
Culinary Delights
Indulge in a daily buffet breakfast at El Jardín Restaurant or savor gourmet tapas and cocktails at Bar 49. Don't miss the extensive Sunday brunch experience.
Exclusive Club Access
Upgrade to a suite or club room for access to the InterContinental Club, featuring a private lounge with complimentary buffet, computers, and late check-out service.
Experience luxury and convenience at InterContinental Madrid. Book now for an unforgettable stay.
Please note the property will check the credit card provided 1 day before arrival.
For reservations over EUR 5,000.00, the accommodations may apply special conditions that will be communicated to guests for their acceptance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Video
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Regular, revolving_door
- Entrance Door Width: 90
- Entrance Leveled: Yes
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Regular, revolving_door
- Entrance Door Width: 90
- Entrance Leveled: Yes
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: Yes
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 71
- Elderly Impaired Score: 75
- Electric Wheelchair Score: 72
- Hearing Impaired Score: 81
- Manual Wheelchair Score: 75
- Visually Impaired Score: 62
- Wheelchair Or Scooter Impaired Score: 71
Guest Reviews
Helpful staff and lovely rooms and hotel.
Una maravilla la comodidad y la calidez con la que te atienden, muy atentos y detallistas
Contratamos el brunch al día siguiente y fue espectacular
Hassan en el buffet fue muy atento y amable, con cumpleaños feliz y trata
La música en directo nos encantó
Esto es muy personal pero las almohadas son tan soft que para mi gusto no son cómodas, pero es por dar una mejora
Exceptional Staff – What Truly Makes This Hotel Special
Our stay at the hotel was great, but what truly made the experience exceptional was the staff.
I travel a lot and have stayed in many high-end hotels around the world, and I can genuinely say that I have rarely experienced such a friendly, welcoming, and attentive team. Every single member of staff we encountered, without exception, was incredibly kind, professional, and always willing to help.
What impressed me most was that they didn’t simply provide good service—they consistently went the extra mile. It was the small gestures, attention to detail, and genuine friendliness that made such a difference and made us feel truly welcome throughout our stay.
A beautiful hotel is important, but it is the people who create a memorable experience, and the staff here certainly did that for us. A big thank you to the entire team for making our stay so enjoyable and memorable. We would happily return!
Nothing
格式高いホテルの雰囲気で、お部屋も清潔でした！
ハネムーンのお祝いでシャンパンがあり、夫婦でいただきました。またテラスのあるお部屋にグレードアップして下さいました！！
朝食をつけましたが、とても美味しくテラス席もあるので雰囲気も良くお勧めです！！
アクセスも良いので、バスやメトロの駅も近く、周辺の治安も良いので安心でした。
なし
One of the best hotels so far we have stayed. Good location and excellent service. Celebrated my birthday and the staff did a great job and made me feel so happy!
Exceptional, professional and respectful
We just loved it.
A perfect complement to the city.
Staff at the door, bar or lounge were perfect!
Would definitely return
I really enjoyed my stay at the InterContinental Madrid. The room was very comfortable, clean and quiet, which was especially appreciated after a long day. Breakfast was one of the highlights, with plenty of choice and very good quality. The staff, at name Nohora Dias, were friendly and professional throughout my stay. I would happily stay here again on my next visit to Madrid.
We went for my husbands birthday and booked three rooms as some friends joined us. The addition of the executive lounge with our room choice was really worth it! As a group it was a great meeting place with lots of lovely drinks and snacks. We also did the bottomless brunch on the Sunday afternoon which again was worth every penny. The staff were AMAZING… the hotel was old style luxury but warm and friendly. Fab breakfast and the cosiest bed ever. Loved it. Thank you
Beautiful hotel with highly attentive staff. Fantastic location with lots around the hotel. Staff were amazing and very helpful and polite. Room was lovely with a massive bathroom and great air-conditioning! Breakfast was stunning with all needs catered for. A beautiful experience at the Intercontinental Madrid.
La gentillesse du personnel leur amabilité
Breakfast was nice but Bacon and pancakes were cold
Keep food warm
Excellent service, everything from the lobby and the restaurant
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