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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Heated pool
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Outdoor furniture
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Holiday Inn - Kalamazoo West, an IHG Hotel, is strategically situated near popular attractions such as Miller Auditorium and Western Michigan University, making it an ideal choice for travelers looking to explore Kalamazoo.
Modern Amenities
Enjoy the convenience of a fitness centre, a shared lounge, and a restaurant during your stay. Stay connected with complimentary WiFi and make use of the kitchenette available in some rooms for added comfort.
Additional Services
Benefit from a 24-hour front desk, business centre, and vending machines offering snacks and drinks. Whether you're here for business or leisure, our hotel ensures a hassle-free experience for all guests.
Book your stay at Holiday Inn - Kalamazoo West now for a memorable and comfortable visit to Kalamazoo!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Road construction made it difficult to get in and out.
Room was clean and comfortable
Overpriced less than desirable breakfast. I would have been better off with a free buffet
It is close to the center
Near the cafes and restaurants
Large rooms so nice
Noises, you can hear the steps of the other guests especially in the late night and early morning.
A lot of kids running around at the reception
The laundry room closed because the washing machine is not working,
Parking was easy. No signs on the road as to how to get to motel, so that was a little bit of a challenge.
Hotel is clean & modern - room was great. Front desk staff was mostly helpful.
Clean room/ very nice staff
The pool was warm
Nothing
Everything was clean and secure!
I was nervous after reading reviews a couple of days before my travel and wanted to cancel. I am happy that I didn’t. I was satisfied with the property.
The room was clean however the hotel seems a bit under staffed. Most of the front desk workers were not very friendly- as in they did not smile or make us feel like we were welcome in the hotel.
We had to go to the front desk to get towels, our room was not cleaned and the sheets for the pull out couch did not fit the mattress. Also the mattress on the pull out couch was in poor condition and was very uncomfortable.
The hotel itself did look nice and it was close to restaurants and stores which was nice. I might book here again because we enjoyed having a separate bedroom and the small kitchen area but if I found another hotel with the same amenities I would definitely check that one out first.
Great
The hotel was fine. It could use some maintenance (caulk around the toilet) and small things like that. Everything was fine except that check in was at 3 and we arrived at 4:10 and there was not a room ready. We were told to wait a few minutes for an update. After 25 minutes and no update, I went to the desk and was told the room was ready. It was annoying because there was big group watching a football game in the lobby and they were incredible loud. I expected to be able to check right in as we there full hour after check in. They did give us a free pass for breakfast in the morning, but that was useless since we already had a breakfast planned.
The stay was ok. Extra bedding was not in the room and the phone didn't work so had to go down to the front to request some, not a big deal and it was brought up quickly. Took the kids swimming and there were no towels. We were told to use our room ones..ok. When I requested replacements (the room only had 2 towels for a 4 person occupancy) I was told I would have them by morning. They never came. The hotel worked for a quick stay but probably will not stay there again.
No free breakfast but the Express straight from us did . Our room wasn’t cleaned and given fresh linens .
This hotel was right off the highway so super convenient. It was clean has a restaurant and bar inside where the staff is super sweet and helpful. Beds are comfortable. Air worked great.Stayed 3 nights would stay again!
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