Embassy Suites by Hilton San Diego Bay Downtown

Hotels
Embassy Suites Hotels
8.8 (954 reviews)
601 Pacific Highway , San Diego , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Delicious food
Cons:
High parking fees
Long breakfast lines
No hot tub

Categories

Cleanliness
8.7
Rooms were clean and spacious, though some guests found issues with the breakfast lines.
Service
9.2
Outstanding service from staff like Jenisha and Angel, with guests expressing gratitude for their assistance.
Location
9.2
Great location, convenient for exploring downtown and family activities.
Room Quality
8.7
Very spacious rooms mentioned positively in several reviews.
Amenities
8.2
No hot tub and concerns about the high parking fees were noted.
Value for Money
8.2
Some guests found the parking costs excessive, but overall value appreciated.
Food and Beverage
9.2
Many positive remarks about the food quality, especially the omelette service.
Overall Experience
9
Generally great feedback leading to a memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Suites with Spectacular Views

Indulge in Complimentary Amenities

Convenient Location and Exceptional Service

Experience the epitome of comfort and convenience at Embassy Suites by Hilton San Diego Bay Downtown. Unwind in our spacious suites with stunning views of the city skyline. Start your day with a delicious cooked-to-order breakfast and relax by the indoor pool or work out in the fitness center.

Join us for the complimentary Evening Reception and savor a selection of beverages. Take advantage of our business center and 24-hour reception for all your needs. With attractions like the USS Midway Museum and Balboa Park just a short distance away, your stay with us promises to be unforgettable. Book now for an unforgettable San Diego experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 954 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
R
Raul family_with_children pe
9
We are happy with our stay.
Pros:

Location was excellent. Staff gave a great service and were very nice to us.

Cons:

Breakfast should have more options. It was OK, but it was lacking in variety (in our case, who stayed 7 nights, it became monotonous).

2026-03-05 via Nuitee
L
Lana family_with_children us
2
Find another place
Pros:

Breakfast was ok. View is very nice if you pay top dollar. Elevators are fast.

Cons:

Valet is very cumbersome and expensive with poor customer service. Staff throughout hotel is run down and unhappy, and it shows in their poor hospitality and accommodation. Beds were uncomfortable. Pillows lumpy. Cannot turn on shower without getting in and getting all wet. The place is very overpriced and in addition, they force you to pay $25/day for unknown on top of fees and taxes and other nonsense. Located close to seaport village but certainly not as depicted in photos.

2026-03-05 via Nuitee
T
Tomáš Jílek family_with_children cz
10
2026-03-02 via Nuitee
J
John extended_group us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
J
jacquelinewM4975ET Family
10
Fabulous stay!!
Pros:

The entire staff was wonderful. From the valets, front desk to the team who helped set up our group rate- I can’t say enough good about them. In particular, Sabrina from Hilton Grand Vacations ensures that our entire guest party was paid special attention and provided everything the needed to have a lovely time. Also was Donna who helped us with our breakfast each day. Everyone was lovely!

2026-02-27 via Tripadvisor
M
Melissa V family_with_children us
7
Happy with stay. Not happy with having to pay for only valet parking.
Pros:

Room was very clean, Accommodations were good. We enjoyed the breakfast provided.

Cons:

We did not like that there were no other means for parking our car other than paying for valet parking. Too expensive and the hotel should advise of this before booking.

2026-02-26 via Nuitee
M
mariamU9271VW Business
10
Hospitality Done Right!
Pros:

I had a truly wonderful stay! The room was spotless, spacious, and very comfortable. The staff was consistently professional, welcoming, and attentive throughout my visit.

A special thank you to the morning restaurant team — William, Felipe, Mario, and Khajuan — who were fantastic. The omelettes were absolutely delicious and made each morning a great start to the day. I also thoroughly enjoyed the evening Complimentary Reception, with refreshing drinks and tasty snacks. Although I didn’t catch the evening staff’s names, the two gentlemen taking care of the bat and snack buffet were equally friendly and accommodating.

Well done to the entire team — another excellent stay!

2026-02-25 via Tripadvisor
F
fatimagA4987BR Family
10
Our winter stay
Pros:

Staff is extremely helpful and very friendly.
Their made to order omelets are fantastically delicious with healthy options.

2026-02-23 via Tripadvisor
2
258trippl Business
10
Great service at New York West
Pros:

Jenisha was fantastic! Great service!

2026-02-22 via Tripadvisor
S
S3044CEalejandrog Solo travel Coronado, California
6
Good for quick stay
Pros:

I stayed at this hotel on the last day of January. The bed was comfortable and the room was super spacious. The suite had two separate areas. The dining table and lighting could be better. There’s plenty of space to host. I got a corner suite which wasn’t too far from the elevator and it was quiet. One of the downsides and upside to many of the places I have stayed is that if you order food they can’t deliver straight to your room. Which occasionally is needed if I’m busy working on my computer. Besides that this location offers a complimentary happy hour with a few beer options and a complimentary made to order breakfast. It was a nice stay, the staff were helpful and friendly.

2026-02-21 via Tripadvisor
E
Exploration643301 Family Madeira Beach, Florida
10
A perfect location and a great hotel
Pros:

Perfect experience! Estephanie and Madison were so helpful to us and so friendly and professional. Walkability from here to so many things. Would stay again the next time we come

2026-02-20 via Tripadvisor
M
maryannrB7234RU Family
10
Great!
Pros:

Cody from New York West was a great bartender. Great customer service.

2026-02-16 via Tripadvisor
F
Freedom215481 Family Camarillo, California
10
Family weekend
Pros:

We had so much fun, it was clean and the atmosphere was super friendly. The breakfast staff made it incredible thank you William Felipe Mario Khajuan!!! You guys are amazing

2026-02-16 via Tripadvisor
6
601bobbyf Family
10
Friendly, nice and great service
Pros:

Great service! Donna was really good at breakfast hall, big help!

2026-02-16 via Tripadvisor
S
soniabE1232IB Family
10
Donna Is So Slayy!!
Pros:

Staying at Embassy Suites in San Diego is always a wonderful experience. Seeing Donna during breakfast service work so hard, shows how dedicated staff is to ensure you are well taken care of.

2026-02-16 via Tripadvisor
H
Happiness41845215697 Family
10
Bayfront excellence!
Pros:

Great location with excellent customer service! This is the second time we’ve stayed here and it’s been wonderful both times.

2026-02-16 via Tripadvisor
E
Explorer44930059943 Family
10
Destination Wedding♥️
Pros:

We had an Outstanding stay for our son's destination wedding. Everyone was friendly and helpful. The breakfast very good. Our rooms were clean.

2026-02-16 via Tripadvisor
K
K7984OLamyd Friends getaway
10
Great experience
Pros:

Great experience! Food was great! Everyone was so nice.

2026-02-16 via Tripadvisor
P
Passport46861860531 Family
10
Lovely experience
Pros:

Jenisha was our waiter and she was super attentive and suggesting good food options at this restaurant. I ordered the Fettuccine Alfredo with Salmon to die for the sauce was so delicious and my salmon was crispy the way I liked it thanks to Jenisha.

2026-02-15 via Tripadvisor
M
melving377 Couples
10
Breakfast service was really great.
Pros:

Having breakfast every morning was nice. Donna was very attentive and friendly and made our Sunday a little brighter.

2026-02-15 via Tripadvisor