Embassy Suites by Hilton San Diego Bay Downtown

Hotels
Embassy Suites Hotels
8.8 (1039 reviews)
601 Pacific Highway , San Diego , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Delicious food
Cons:
High parking fees
Long breakfast lines
No hot tub

Categories

Cleanliness
8.7
Rooms were clean and spacious, though some guests found issues with the breakfast lines.
Service
9.2
Outstanding service from staff like Jenisha and Angel, with guests expressing gratitude for their assistance.
Location
9.2
Great location, convenient for exploring downtown and family activities.
Room Quality
8.7
Very spacious rooms mentioned positively in several reviews.
Amenities
8.2
No hot tub and concerns about the high parking fees were noted.
Value for Money
8.2
Some guests found the parking costs excessive, but overall value appreciated.
Food and Beverage
9.2
Many positive remarks about the food quality, especially the omelette service.
Overall Experience
9
Generally great feedback leading to a memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Suites with Spectacular Views

Indulge in Complimentary Amenities

Convenient Location and Exceptional Service

Experience the epitome of comfort and convenience at Embassy Suites by Hilton San Diego Bay Downtown. Unwind in our spacious suites with stunning views of the city skyline. Start your day with a delicious cooked-to-order breakfast and relax by the indoor pool or work out in the fitness center.

Join us for the complimentary Evening Reception and savor a selection of beverages. Take advantage of our business center and 24-hour reception for all your needs. With attractions like the USS Midway Museum and Balboa Park just a short distance away, your stay with us promises to be unforgettable. Book now for an unforgettable San Diego experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1039 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
M
marcusbX4349ZQ Family
10
Great!
Pros:

Great staff, fast service, good breakfast!

2026-06-06 via Tripadvisor
3
332latosham Family
10
Very family friendly
Pros:

The service was wonderful! And the the staff was helpful. Iniego was great 👍

2026-06-06 via Tripadvisor
D
Delray_Bch_Lady Family Delray Beach, Florida
10
Great home base for a family trip
Pros:

We had a great stay. The rooms are spacious, hotel is close to San Diego Zoo and Balboa Park. Morning breakfast with omelette station is a huge perk. Ursula with the food service team was so kind and helpful at the evening reception, she went out of her way to get a snack for my kiddos and refill the coke dispenser. Overall great stay.

2026-06-05 via Tripadvisor
S
Stéphane solo_traveller us
9
2026-06-05 via Nuitee
B
Brian family_with_children us
4
Good location, poor front desk operations. They need more training.
Pros:

Clean, indoor pool, the restaurant, breakfast and evening reception.

Cons:

Front desk lady. Check-in took too long (it took them until 6:30pm to check us in). Never received a call from them stating our room was ready. Overcharged us on parking by double. Called and they are issuing a credit back in 2-3 days.

2026-06-04 via Nuitee
1
171tannerw Family
10
Wonderful staff and facility
Pros:

The facility and employees were very nice. Employees were very welcoming, polite, and helpful. Highly recommend staying here. Breakfast was fresh and delicious. Views from our room were amazing. If we come back to San Diego we will stay here again.

2026-06-02 via Tripadvisor
G
G2803USas Family
10
Amazing!
Pros:

Cody was the most amazing bartender ! We stayed for my brothers naval
Officer commissioning service and he went above and beyond to cater to all my families needs.

2026-06-02 via Tripadvisor
L
L9155HBpatrickm Friends getaway
10
Absolutely loved
Pros:

Cody was amazing, he knew exactly what was needed and not only met expectations but exceeded them. I would definitely come back just for this experience again.

2026-06-02 via Tripadvisor
S
stephenkA3775ZL Family
10
Cody was amazing
Pros:

Loved the bar experience. Cody was a professional and treated us like family

2026-06-02 via Tripadvisor
J
jcr200 Family Harrisburg, Pennsylvania
10
Great experience
Pros:

Staff was extremely nice and a great atmosphere

2026-06-01 via Tripadvisor
B
brianfM5846CJ Business
10
Great Service!
Pros:

Donna was so nice and helpful!!

2026-06-01 via Tripadvisor
J
joshwF9571QK Family
10
Thank You Erica For Great customer Service
Pros:

Wanted to give a special thank you to Erica for taking care of my family for the week. Great customer service and was always helpful and so nice at breakfast. Willing to go above and beyond!

2026-05-31 via Tripadvisor
S
Sahar family_with_children mx
6
2026-05-31 via Nuitee
K
KARLA family_with_children pe
9
Cómoda, amplio y muy bien ubicado
Pros:

La habitación amplia, limpia, cómoda. Desayuno variado y rico, personal muy amable.

Cons:

todo me gustó!

2026-05-29 via Nuitee
L
Luis family_with_children us
8
2026-05-29 via Nuitee
M
Mark Henry family_with_children ph
4
Nice location, but too much fees
Pros:

Location is nice. Just across the Seaport Village. Check in and checkout is fast.

Cons:

$75 parking with no calldown service on weekends. $25 fee per person for I don't know what for. No free water in the room, you need to pay for it. Parts of the carpet in our room was also wet, didn't bother to complain.

2026-05-27 via Nuitee
W
W6269OIpaulw Family
10
Genuinely Hospitable
Pros:

Ms. Donna was very hospitable and kind as well as a genuine representation of customer service.

2026-05-26 via Tripadvisor
G
Gerardo family_with_children mx
1
Terrible, one of the worst in my life
Cons:

Breakfast awful
Rooms awful
Staff in general waful
One of the worst hotels i have ever been.

2026-05-26 via Nuitee
D
danielcV3322BW Solo travel
10
Friendly service from Diego
Pros:

I was visiting for a conference and the valet Diego was extremely friendly and accommodating. Made a bit of a boring trip a little more pleasant.

2026-05-25 via Tripadvisor
E
erinfA4113ZQ Family
10
Amazing
Pros:

Donna has a great personality and did a great job taking care of us!

2026-05-25 via Tripadvisor