Embassy Suites by Hilton San Diego Bay Downtown

Hotels
Embassy Suites Hotels
8.8 (997 reviews)
601 Pacific Highway , San Diego , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Delicious food
Cons:
High parking fees
Long breakfast lines
No hot tub

Categories

Cleanliness
8.7
Rooms were clean and spacious, though some guests found issues with the breakfast lines.
Service
9.2
Outstanding service from staff like Jenisha and Angel, with guests expressing gratitude for their assistance.
Location
9.2
Great location, convenient for exploring downtown and family activities.
Room Quality
8.7
Very spacious rooms mentioned positively in several reviews.
Amenities
8.2
No hot tub and concerns about the high parking fees were noted.
Value for Money
8.2
Some guests found the parking costs excessive, but overall value appreciated.
Food and Beverage
9.2
Many positive remarks about the food quality, especially the omelette service.
Overall Experience
9
Generally great feedback leading to a memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Suites with Spectacular Views

Indulge in Complimentary Amenities

Convenient Location and Exceptional Service

Experience the epitome of comfort and convenience at Embassy Suites by Hilton San Diego Bay Downtown. Unwind in our spacious suites with stunning views of the city skyline. Start your day with a delicious cooked-to-order breakfast and relax by the indoor pool or work out in the fitness center.

Join us for the complimentary Evening Reception and savor a selection of beverages. Take advantage of our business center and 24-hour reception for all your needs. With attractions like the USS Midway Museum and Balboa Park just a short distance away, your stay with us promises to be unforgettable. Book now for an unforgettable San Diego experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 997 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
B
bubbles1 Couples St. Petersburg, Florida
10
Great hotel with an amazing restaurant!
Pros:

Loved the New York West restaurant! Great pizza and fantastic service with Jenisha. Cody was the best bartender too!

2026-05-16 via Tripadvisor
P
Pathfinder515269 Business
10
From breakfast to cocktail hour, perfect stay!
Pros:

Had a wonderful stay at the Embassy Suites by Hilton San Diego Bay Downtown! The chef staff and bartenders were incredibly welcoming, attentive, and kind throughout our visit. The made-to-order breakfast was outstanding and definitely exceeded my expectations. William, Felipe, Mario, and Khajuan all provided excellent service and truly made our stay even more enjoyable. We also loved the cocktail hour, such a nice little bonus before heading out into town for the evening. Overall, it was a great experience, and we would absolutely stay here again!

2026-05-15 via Tripadvisor
J
joymU3488CU Business
10
Had a pleasant time
Pros:

We met Clay the Hilton Vacation sales associate. He was very thorough. And if I hadn’t just planned 3 trips in the next two months, I would’ve signed up.

2026-05-13 via Tripadvisor
K
K7353JRgeorgec Business
10
Clay….. honest
Pros:

Clay was very honest with me in his presentation. He wasn’t pushy and listen to me last experience. Kudos to his honesty and Hilton Honors.

2026-05-13 via Tripadvisor
K
K7618MSkc Business
8
I recommend this as a place to stay
Pros:

Excellent breakfast. Thanks to William, Felipe, Mario, & Khajuan

2026-05-13 via Tripadvisor
J
jadas796 Business
10
Exceptional Staff and Great Amenities
Pros:

I had such a great stay at Embassy Suites! The hotel was very nice, clean, and welcoming. The free complimentary breakfast was amazing, and I also loved the complimentary drinks and snacks. The staff was exceptionally helpful and kind throughout my stay. The cooks were wonderful, and Ida and Iniego were especially helpful and friendly with keeping everything clean and making guests feel welcome. I truly had an amazing time here and would come back 100 times. Highly recommend!

2026-05-12 via Tripadvisor
6
629gabew Business
10
Great place to stay
Pros:

The first morning when I got breakfast I was super excited that they make breakfast to order. And it was great!

2026-05-12 via Tripadvisor
A
armondia family_with_children us
10
I would recommend this hotel to anyone in the world
Pros:

The area was wonderful and the staff was amazing valet was wonderful. They took their time and respected us… housekeeping, clean the room so lovely

Cons:

There was nothing bad

2026-05-12 via Nuitee
6
625kariw Couples
10
New York West
Pros:

Jenisha was a wonderful server! She was so kind and went above and beyond with service. If you go to New York West, she’s your girl!

2026-05-11 via Tripadvisor
H
Happiness735262 Family
10
Great service!
Pros:

Jenisha provided excellent service at New York West restaurant!

2026-05-10 via Tripadvisor
R
RubenA1484 Family
10
Great stay
Pros:

Excellent service by Donna at breakfast!

2026-05-08 via Tripadvisor
S
Sandra couple us
10
Pros:

It was a good location only a block to catch the trolley to get to Gas Lamp and great restaurants just across the street from Hotel.

Cons:

The only thing I can say the I didn’t like, was having to pay for parking when staying in hotel. I have no problem paying for valet, but the daily parking rate was a bit much.

2026-05-08 via Nuitee
G
greggL9075NC Solo travel New York City, New York
10
Great service
Pros:

Cooks for breakfast we're outstanding! Felipe and Mario were awesome!!

2026-05-07 via Tripadvisor
F
Frace solo_traveller us
5
2026-05-04 via Nuitee
A
Adriana solo_traveller us
9
Pros:

The room size, the view, cleanliness

Cons:

The sofa bed was not comfortable and load and creaky. Comforters could have been warmer.

2026-05-04 via Nuitee
E
elisamR4821PY Family
10
Lady named Ida in the food court
Pros:

Ida, in the food court was so amazing, i missed the breakfast time but she was still able to help my kids get something to eat still. Very nice and caring!

2026-05-03 via Tripadvisor
E
Escape472526 Business
10
Valet service
Pros:

All of employees are amazing and very kind!! Dave with valet went above and beyond to make sure our car was available for an early morning check out!!!

2026-04-30 via Tripadvisor
J
J4528RFjasming Couples
10
Loved the staff
Pros:

Took a staycation here before having my baby and I was very impressed with how easy and relaxing my stay was . Staff was super friendly and helpful. Jesus was a favorite he was super helpful around the hotel definitely made us feel welcomed.

2026-04-30 via Tripadvisor
R
rachellee218 Family
10
Smooth and enjoyable stay
Pros:

Our 2 day stay was great. From the moment we arrived to departure. Ursula provided excellent hospitality during our breakfast. All employees provided great hospitality overall. This was our 4th stay at this location. We will be back soon.

2026-04-30 via Tripadvisor
A
alyssamZ5552CR Family
10
Great stay & excellent service from Jesus
Pros:

I had a great stay at the Embassy Suites by Hilton San Diego Bay Downtown. The location is perfect—close to the waterfront and easy to walk to nearby attractions. The room was clean, spacious, and comfortable.

The staff was friendly, and I especially want to thank Jesus, who did an amazing job helping me out during my stay.

I’d definitely stay here again.

2026-04-28 via Tripadvisor