Embassy Suites by Hilton San Diego Bay Downtown

Hotels
Embassy Suites Hotels
8.8 (1082 reviews)
601 Pacific Highway , San Diego , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Delicious food
Cons:
High parking fees
Long breakfast lines
No hot tub

Categories

Cleanliness
8.7
Rooms were clean and spacious, though some guests found issues with the breakfast lines.
Service
9.2
Outstanding service from staff like Jenisha and Angel, with guests expressing gratitude for their assistance.
Location
9.2
Great location, convenient for exploring downtown and family activities.
Room Quality
8.7
Very spacious rooms mentioned positively in several reviews.
Amenities
8.2
No hot tub and concerns about the high parking fees were noted.
Value for Money
8.2
Some guests found the parking costs excessive, but overall value appreciated.
Food and Beverage
9.2
Many positive remarks about the food quality, especially the omelette service.
Overall Experience
9
Generally great feedback leading to a memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Suites with Spectacular Views

Indulge in Complimentary Amenities

Convenient Location and Exceptional Service

Experience the epitome of comfort and convenience at Embassy Suites by Hilton San Diego Bay Downtown. Unwind in our spacious suites with stunning views of the city skyline. Start your day with a delicious cooked-to-order breakfast and relax by the indoor pool or work out in the fitness center.

Join us for the complimentary Evening Reception and savor a selection of beverages. Take advantage of our business center and 24-hour reception for all your needs. With attractions like the USS Midway Museum and Balboa Park just a short distance away, your stay with us promises to be unforgettable. Book now for an unforgettable San Diego experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1082 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
N
nydial355 Family
10
Delicious
Pros:

I had a great experience staying here. The room was clean, spacious, and comfortable, and the staff was friendly and helpful. The breakfast was fresh, delicious, and offered a good variety of options. Overall, I really enjoyed my stay and would definitely come back.

2026-07-17 via Tripadvisor
Y
YanetteS2 Family
10
Awesome breakfast
Pros:

Iniego was excellent. Friendly, attentive and efficient. 5 stars.

2026-07-17 via Tripadvisor
M
michaeleV7651QF Family
10
Amazing breakfast and great location
Pros:

My wife and I had a great stay while I was attending a conference for the week. The hotel has an amazing breakfast bar full of healthy options - easily its best feature. It has fresh watermelon and pineapple, potatoes, bacon, pancakes, and chefs making custom order omlettes. Chef Khajuan radiated friendliness each morning; chefs Felipe, Mano, and William all provided excellent service as well. The rest of the staff also did a great job keeping the area clean.

The hotel also has a great location directly next to the Seaport Village with access to the waterfront. It's an easy 10-15 minute walk to the convention center and Gaslamp Quarter, and there's a trolley stop nearby.

We'd absolutely return here for future visits to San Diego.

2026-07-17 via Tripadvisor
C
charliebB8344AL Family
10
Cody at the bar was excellent!!!!
Pros:

Cody at the bar was excellent!!!!

2026-07-14 via Tripadvisor
B
Björn family_with_children de
4
Lage top - Rest flop
Pros:

Die Lage ist top

Cons:

Wohnzimmer mit Fenster in den Flur (dadurch laut); wenig freundliches Personal, versteckte Zusatzkosten von USD 25 pro Übernachtung (zum Verbrauch im Restaurant, wo eine Pizza USD 27 kostet ...), kein Parkplatz (nur vallet parking), erc

2026-07-12 via Nuitee
L
luvNY94 Couples
10
A perfect stay!
Pros:

Excellent in all levels:
- the ability to change our room after one was assigned to us via the Hilton app, including the ease of selecting a room directly from the hotel map provided
- an impeccably clean and spacious two-room suite, with very comfortable pillows and beds
- friendly staff (our room being ready more than 2 hours before check-in time was a big plus)
- one of the best complimentary hotel breakfasts we’ve ever had, which includes a hot buffet and made-to-order omelette station
- the ideal location of being a 10 min walk from the Amtrak station and a 5 min walk from Seaport Village

2026-07-11 via Tripadvisor
9
943daniellec Family Kansas
10
Great experience
Pros:

The omelet chefs were awesome and my breakfast was perfect.

The location is great, walking distance from the museums, shopping, and plenty more.

2026-07-10 via Tripadvisor
M
Mark extended_group us
10
Hotel was close to all attractions we wanted to see
Pros:

Breakfast was great. Great selection

Cons:

NA

2026-07-10 via Nuitee
H
HERIBERTO family_with_children us
7
2026-07-09 via Nuitee
5
50statestraveler Family Alta Loma, California
10
Great Location A+ Staff
Pros:

This is our”go to” in San Diego due to its proximity to Seaport Village and the Seaport Village Trolley Station. Everyone is so friendly and helpful.
We typically take the Amtrak Pacific Surfliner down to the Santa Fe Station and transfer to the Green Line which drops you off just 0.2 miles from the hotel. Then we walk the short distance and it saves us the $70/day valet charge. You really don’t need a car with the trolley system they have.
Check in was a breeze, we received our room keys, dropped off our luggage and walked another 0.2 miles to Seaport Village. The hotel offers a delicious free buffet breakfast with cook to order omelettes from 7-10 am and an evening reception with snacks and 2 free cocktails from 5:30-7:00 pm. The rooms are all suites and some have a beautiful view of the bay. The rooms are clean, well decorated, and very comfortable. The pillows are perfect!
This most recent stay, we went for the Big Bay Boom 4th of July fireworks show and booked a Premium Bayview Suite, room 703. We had a wonderful view of the Coronado Bridge and could see the fireworks in that area perfectly. It was nice to crack the window open, listen to the fireworks and watch them from our room instead of dealing with the massive crowds below.
Unfortunately when we got home we realized our son had left his sunglasses in the room. A quick call to the front desk and we received a link to report the missing item. Within a couple of hours we were notified they had located the glasses and we arranged to have them shipped to us since we live several hours away. Now that’s A+ customer service!
This will continue to be our hotel choice when we are in the area.. thank you to all the staff and especially the front desk employees who were AMAZING!

2026-07-06 via Tripadvisor
L
Labadzhyan family_with_children us
3
Not the best
Pros:

the breakfast was good.

Cons:

all the rooms are by the elevators and it's hard to get a good night sleep. No water in the rooms. No charging for EV cars and it costs 75 to park your car where one minute away there is 30$ parking and the Hotel does not tell the costomers about it.

2026-07-06 via Nuitee
O
oleedvinn2015 Family Trondheim, Trondheim Municipality, Trøndelag, Central Norway
4
Missing pillows and cover in family room
Pros:

We booked a family room. There were 4 pillows on the made-up bed and 1 in the closet. The main bedroom was nicely made up, but the duvet on the sofa bed had no cover on it. We called the front desk and someone came up to look into the matter, but he just brought a duvet cover without doing anything with it. This is very disappointing since we paid a lot for the family room and we expected all 4 duvets to be made up and that there would be pillows for everyone. This is basic expectations that are not met and that’s very disappointing.

2026-07-04 via Tripadvisor
D
davidmR6981ZU Family Arlington, Virginia
8
Pricy parking but good space for families.
Pros:

Nice room with a family. Very clean facilities. Would have preferred a hotel that had better outdoor space in Southern California. Breakfast was just okay. The valet parking (only parking available through the hotel) is totally overpriced. Use spot hero and self-park a few minutes away for a third of the price.

2026-07-03 via Tripadvisor
A
Amber family_with_children us
10
A great hotel
Pros:

Breakfast was fantastic. Room was spacious and the location was perfect for the areas we were planning to visit. Would definitely come back to this hotel

Cons:

Valet only for parking was quite expensive

2026-07-02 via Nuitee
D
Divya family_with_children us
8
2026-07-01 via Nuitee
G
Gonzales family_with_children us
7
Convenient hotel with traveling with young kids
Pros:

The restaurant on site had good variety menu and tasty options

Cons:

The breakfast buffet was mediocre. The indoor pool wasn’t very big and there was no jacuzzi.

2026-07-01 via Nuitee
O
O7878ZCjamiem Business
10
Out of towner
Pros:

Cody was great. Nice guy, great service

2026-06-30 via Tripadvisor
J
jackbJ4276GS Family
10
Great stay!!
Pros:

Amazing experience! Very clean and well put together!

2026-06-29 via Tripadvisor
K
K3517AQjamesm Couples Texas
10
A+ Service!
Pros:

We arrived at the end of the night to the New York Pizza restaurant here. There were only 2 staff working and it seems that multiple people showed up at the end of the night. You really wouldn’t have guessed it though. After only a brief wait to be sat, Jenisha came over and took care of us. Her and the gentleman working were super friendly and the quality of service never dwindled even though they were busy. If the quality of these individuals reflects the hotel, I want to stay here next time I visit San Diego!

2026-06-28 via Tripadvisor
T
TravelerQuinn Family
10
Great location
Pros:

Very nice location in San Diego. Great view of the water. The luxury suites are the largest rooms and are located on floors 11 and 12. The breakfast buffet is both hot and cold with a lot of options. Iniego was a great help! Thank you!

2026-06-28 via Tripadvisor