East Astana Hotel

Hotels
8.2 (60 reviews)
12 Mukhtar Auezov Street ул. Ауезова, 12 , Astana , kz
+7 775 333 0055

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Unpleasant odors
Noise issues
Bed comfort problems

Categories

Cleanliness
7.7
Some guests noted cleanliness issues like bad odors and overall aging of the hotel.
Service
9.2
Guests appreciated the friendly and responsive staff.
Location
8.7
The hotel is well-located in the city center, convenient for various attractions.
Room Quality
7.2
Issues with room comfort, such as an uncomfortable bed and noise levels from adjacent rooms.
Amenities
8.2
Standard amenities, though improvements needed for breakfast variety and room specifics.
Value for Money
8.2
The hotel provides reasonable pricing for its location but needs renovation.
Food and Beverage
7.7
Breakfast received mixed reviews; generally not self-service and limited choices.
Overall Experience
8.7
Mixed but leaning positively, with some standout experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:35

Property Description

Modern Comforts and Convenient Location

Luxurious Accommodations
Experience comfort and convenience at East Astana Hotel, offering air-conditioned rooms with modern amenities such as a flat-screen TV, a minibar, and a private bathroom.

Exceptional Services
Enjoy a hassle-free stay with 24-hour front desk assistance, airport transfers, and free WiFi. Indulge in delicious meals at the on-site restaurant and unwind at the bar after a day of exploring Astana.

Nearby Attractions
Conveniently located near popular landmarks like Bayterek Monument and Expo 2017 Astana, East Astana Hotel is the perfect choice for travelers interested in exploring the city's cultural and historical sites.

Book your stay at East Astana Hotel now for a memorable experience in Astana!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 60 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
T
trotsyk • extended_group • kz
10
Pros:

Хорошее расположение, но часто нет возможности подъехать к гостинице- заторы. Завтраки сытные. номера убирают чисто и всегда свежие расходники(шампунь и т.д.)

Cons:

Не работал холодильник. Наверное поэтому Мини-бар- это холодильник на ресепшене.

2026-07-20 • via Nuitee
Нурсултан • solo_traveller • kz
10
2026-07-11 • via Nuitee
Нурсултан • solo_traveller • kz
10
2026-07-11 • via Nuitee
Y
Yuriy • family_with_children • kz
9
Pros:

Nice & reasonable room. Very helpful hostess. Breakfast is somewhat limited, but rather tasty. A cot was made available for our < 1-year-old daughter (though we ultimately didn't need it).

Cons:

The location is not great: far from the center.

2026-07-09 • via Nuitee
A
ALEKSANDR • solo_traveller • kz
10
Pros:

Чисто

2026-06-24 • via Nuitee
Регина • solo_traveller • kz
10
Pros:

Все понравилось

2026-06-09 • via Nuitee
A
Adilet • solo_traveller • kz
5
Cons:

Запах в номере

2026-05-26 • via Nuitee
D
Darya • couple • kz
10
2026-05-22 • via Nuitee
N
Nodir • solo_traveller • uz
7
2026-05-21 • via Nuitee
E
Elizaveta • couple • ru
6
2026-05-20 • via Nuitee
K
Kudaibergen • extended_group • kz
9
Pros:

Понравилось спасибо

2026-05-18 • via Nuitee
Умит • couple • kz
10
2026-05-16 • via Nuitee
S
Sergey • couple • kz
10
2026-05-07 • via Nuitee
D
David • solo_traveller • ca
5
see my comment about what i didn't like to avoid a similar problem
Pros:

for the price and location, a good deal, artsy boutique like look on a budget.

Cons:

i arrived later than my estimated arrival - around 2am because of travel delays. the hotel thought i wasn't coming then gave my room to someone else, no other rooms left they said. So, at 3am, after all day travel, i had to find another hotel room, several places were sold out. staff didn't seem to speak english so we needed a translator app.

make sure you leave a large window of arrival time since they can obviously do this without warning

2026-04-28 • via Nuitee
Айткали • solo_traveller • kz
7
2026-04-25 • via Nuitee
A
Aisulu • solo_traveller • kz
3
Pros:

Местоположение

2026-04-24 • via Nuitee
S
Svetlana • family_with_children • ru
10
2026-04-21 • via Nuitee
R
Ruslan • solo_traveller • ru
8
2026-04-19 • via Nuitee
R
Ruslan • solo_traveller • ru
8
Pros:

Приветливый персонал, удобное местоположение, в целом неплохой отель.

Cons:

Кровать, просто сдвинули 2 односпалки, которые постоянно разъезжались, вода была только в первый день, мне казалось что 2 бутылки воды вместе с уборкой номера поставить не проблема..

2026-04-19 • via Nuitee
J
Jan • solo_traveller • pl
9
2026-04-19 • via Nuitee