InterContinental New York Barclay Hotel by IHG

Hotels
InterContinental Hotels & Resorts
8 (2151 reviews)
111 East 48th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Beautiful hotel
Excellent food and beverage options
Cons:
Poor cleanliness
Inadequate service response
High costs for amenities

Categories

Cleanliness
7.25
Reported issues with previous guest's hair in the bathroom, indicating a lack of thorough cleaning.
Service
8.25
Some positive experiences with staff and concierge, but significant management issues noted.
Location
9.25
Great area, described as beautiful and quiet.
Room Quality
6.75
Issues with the running toilet and malfunctioning phone point to poor room maintenance.
Amenities
9.25
High praise for food and drinks in the Club lounge.
Value for Money
6.75
High expectations for service and resolution not met, questioning value at $900 per night.
Food and Beverage
9.25
Positive feedback on food and drink offerings.
Overall Experience
7.25
Overall guest satisfaction mixed due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:39

Property Description

Luxurious 5-Star Hotel in the Heart of Manhattan

Elegant Accommodations: Each room at the New York Barclay InterContinental is equipped with an iPod docking station, cable TV with a DVD player, a minibar, and coffee facilities. The rooms are elegantly decorated in gold tones, offering a luxurious retreat for guests.

Convenient Amenities: Guests can enjoy the convenience of a 24-hour gym, on-site restaurant, and in-room refrigerator during their stay at the InterContinental Barclay New York. The hotel also offers concierge services to assist with any needs or recommendations.

Prime Location: Situated in the center of Manhattan, this hotel is just a short walk from iconic landmarks such as Times Square, Fifth Avenue luxury shops, Central Park, and Rockefeller Center. Experience the best of New York City right at your doorstep.

Book your stay at the InterContinental Barclay New York for an unforgettable luxury experience in the heart of the city.

Important information:

Upon check-in photo identification and authorization of credit card for USD 200 per day is required and is refundable. Cash will be accepted if credit card is unavailable.

Breakfast Included rates include breakfast for 2 guests only, irrespective of room occupancy.

Please note, the destination fee includes:
• $30 Food & Beverage Credit, per day
• $20 Laundry/Dry Cleaning Credit, per stay
• $50 Club InterContinental® Credit, per day
• Complimentary Premium Wi-Fi, Unlimited Devices
• Complimentary Local Calls, Unlimited
• 10% Savings Voucher at Ole & Steen Danish Bakery
• 10% Savings Voucher at Fresh&Co
• 10% Savings Voucher at Neuhaus Chocolates
• 15% Savings Voucher at Bloomingdale’sGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8
Based on 2151 reviews
Cleanliness: 7.25
Service: 8.25
Location: 9.25
Room Quality: 6.75
Amenities: 9.25
Value for Money: 6.75
Food and Beverage: 9.25
Overall Experience: 7.25
D
Deanna couple bm
8
2026-02-14 via Nuitee
S
Serhii couple us
10
2026-02-13 via Nuitee
G
G international solo_traveller gb
10
2026-02-11 via Nuitee
C
Celine couple sg
10
2026-02-08 via Nuitee
M
Marika couple au
10
2026-01-31 via Nuitee
P
Peter Jan couple cw
10
voortreffelijk en relaxed. Zeer vriendelijk personeel overal.
Pros:

bij inchecken : kon de kamer direct upgraden daar de gereserveerde kamer niet was welke ik dacht geboekt te hebben.
Alle personeel doormen, inchecken,bar, housekeeping , conciërge iedereen erg vriendelijk en behulpzaam!

Cons:

Heel erg jammer dat het hotel geen sauna en geen spa ruimte heeft ( voor massages.)

2026-01-31 via Nuitee
A
Andre couple br
10
2026-01-30 via Nuitee
L
Leon solo_traveller au
2
2026-01-30 via Nuitee
M
Mary family_with_children gb
10
Beautiful hotel made our stay in New York happier
Pros:

Traditional
Lots of space
Beautiful clean hotel
Excellent food and drinks

Cons:

Nothing

2026-01-28 via Nuitee
J
Julia family_with_children us
10
Great location and property. Will stay there again.
Pros:

Loved the property. Room was comfortable and bed/bedding was like a cloud.
Staff were great, really nice bar.

Cons:

Elevators were slow and often full, but you’d expect that in an older building.

2026-01-26 via Nuitee
J
Juan M solo_traveller co
8
Convenient
Pros:

It’s ok

Cons:

Nothing in particular

2026-01-26 via Nuitee
V
veronique family_with_children fr
9
Bel hôtel bien placé
Pros:

L’emplacement, très central , le personnel, la gentillesse et l’amabilité de la conciergerie

Cons:

Le ménage sous le lit pas fait nous l’avons signalé dès le premier jour et rien n a été fait c’est dommage parce que le reste était propre

2026-01-25 via Nuitee
S
shatha couple kw
10
2026-01-23 via Nuitee
L
Lorenzo family_with_children it
6
Medio
Cons:

Il servizio dello,staff della prima colazione

2026-01-22 via Nuitee
I
Ivan family_with_children es
9
2026-01-20 via Nuitee
C
Claudia family_with_children us
9
2026-01-20 via Nuitee
C
Charlotte couple us
10
We will definitely stay at your hotel again.
Pros:

Coffee was excellent. We ordered coffee every morning via room service.
The staff was extremely professional and friendly.
Angel, who works outside, was extremely helpful. He followed up with us and remembered where we told him we planned to visit. He is valuable to your hotel!
We also liked the bakery next door, Ole & Steen for breakfast items.

2026-01-19 via Nuitee
L
LORENA NOELLA solo_traveller ar
10
Confortable
Pros:

Excelente ubicacion

2026-01-19 via Nuitee
S
Stephen family_with_children us
8
2026-01-19 via Nuitee
P
pamela couple tr
9
2026-01-19 via Nuitee