Facilities

Fitness facilities
Front entrance ramp
Newspapers in lobby (surcharge)
Electric car charging station
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent restaurants
Cons:
Rooms feel old
High cost concerns

Categories

Cleanliness
8.33
The rooms are clean but tired, giving a feeling of being old.
Service
9.8
Staff are friendly and create a welcoming atmosphere, making guests feel like family.
Location
9.34
Great location, close to shopping, dining, and easy access to the train station.
Room Quality
8.29
Rooms are spacious but feel old; some issues with smell reported.
Amenities
9.32
Good gym and excellent breakfast area; friendly and helpful staff.
Value for Money
8.28
Cost was felt to be higher than what was delivered on some occasions.
Food and Beverage
9.33
Breakfast buffet and restaurants in the hotel receive high praise.
Overall Experience
9.3
Overall experiences are positive, especially with multiple repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:36

Property Description

Discover the vibrant heart of Tokyo at Keio Plaza Hotel, your gateway to a luxurious city escape.

Exquisite Dining Options
Savor a culinary journey at our 10 on-site restaurants, featuring fusion cuisine at スーパーブッフェ　グラスコート. Indulge in room service or grab a snack at one of our 3 cozy cafes.

Unmatched Convenience
With complimentary wireless internet, a computer station, and concierge services, we ensure your stay is seamless. Enjoy our fitness center and unwind with a drink in one of our 5 bars and lounges.

Comfort and Style
Relax in one of our 1452 uniquely decorated rooms, equipped with flat-screen TVs, refrigerators, and luxurious bathrooms. Every detail caters to your comfort, including a refreshing buffet breakfast available daily.

Embrace the Tokyo experience—book your stay at Keio Plaza Hotel today!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is required for transportation to and from this property.
  • Parking height restrictions apply.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Covid

    Property does not offer onsite COVID-19 testing

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 435 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
M
Melissa • family_with_children • us
10
2026-08-08 • via Nuitee
M
Maurizio • couple • it
9
2026-08-08 • via Nuitee
K
Katharina • solo_traveller • at
10
2026-08-08 • via Nuitee
P
Paria • couple • au
10
Highly recommended hotel
Pros:

Everything was amazing. Breakfast was great and staff very helpful.

Cons:

Nothing

2026-08-08 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-08-08 • via Nuitee
J
Janne • family_with_children • ee
10
Super
Pros:

All super

Cons:

All super

2026-08-07 • via Nuitee
M
Mrslisab • solo_traveller • gb
10
2026-08-07 • via Nuitee
F
Fiona • family_with_children • gb
8
2026-08-07 • via Nuitee
R
Ruth • solo_traveller • au
10
2026-08-07 • via Nuitee
F
Fiona • family_with_children • gb
9
2026-08-07 • via Nuitee
A
Ajay Vikram • couple • in
10
Awesome hotel with amazing views
Pros:

Amazing property at a very convenient location with an easy access to Shinjuku shopping center. Awesome staff and excellent service and food.

Cons:

NA

2026-08-06 • via Nuitee
S
Shay • solo_traveller • il
8
2026-08-06 • via Nuitee
N
Noguchi • couple • us
10
We enjoyed the ambience, service, and location.
Pros:

Location was excellent. Near station and shopping

Cons:

NA

2026-08-06 • via Nuitee
P
Pascale • couple • ph
7
2026-08-06 • via Nuitee
R
robert • solo_traveller • ca
10
2026-08-06 • via Nuitee
S
SANDRA • couple • fr
10
Excellent as usual
Pros:

Premium large club room : comfortable and quiet
Nice views
Club lounge is great
Excellent level of service

Cons:

Nothing

2026-08-05 • via Nuitee
C
Chung Yuan • solo_traveller • tw
8
2026-08-05 • via Nuitee
K
Katharina • family_with_children • at
10
2026-08-05 • via Nuitee
P
pimchaya • couple • th
9
2026-08-05 • via Nuitee
E
Emanuel • family_with_children • br
9
2026-08-05 • via Nuitee