InterContinental New Orleans by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (2186 reviews)
444 St Charles Ave , New Orleans , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dirty plates at breakfast
High parking fees
Housekeeping inconsistencies

Categories

Cleanliness
8.21
Several mentions of dirty plates for breakfast and issues with housekeeping.
Service
9.68
Consistently praised staff service and daily check-ins.
Location
9.72
Convenient location near French Quarter highlighted in multiple reviews.
Room Quality
9.17
Clean and spacious rooms, though some concerns about amenities.
Amenities
8.2
No mini fridge or microwave noted; high parking fees mentioned.
Value for Money
8.66
Value questioned due to high parking costs and limited complimentary perks.
Food and Beverage
8.71
Breakfast variety praised but issues with cleanliness in service.
Overall Experience
9.68
Overall satisfaction expressed with positive mentions about stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:47

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at the InterContinental New Orleans. Each room features a cable TV, tea/coffee facilities, and a mini bar for your convenience.

Top-Notch Amenities
Indulge in the hotel's outdoor pool, 24-hour fitness centre, and on-site dining options. From regional cuisine at Veranda to cocktails at SoifFaim, your culinary desires are sure to be satisfied.

Prime Location
Conveniently situated within walking distance of Harrah's Casino and the vibrant French Quarter, our hotel offers easy access to the best of New Orleans. Don't miss out on exploring Bourbon Street and Jackson Square just minutes away.

Book now for an unforgettable stay at the InterContinental New Orleans!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 59.60 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2186 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
T
Tatiana • family_with_children • us
10
Very nice hotel and comfortable rooms
Pros:

Location is great, hotel and rooms are beautiful and well kept.

Cons:

Parking could be more affordable.

2026-06-27 • via Nuitee
K
Kobil • solo_traveller • uz
9
Good
Pros:

Location is perfect, staff were kind.

Cons:

Poor breakfast option

2026-06-26 • via Nuitee
S
Sherry • couple • us
7
2026-06-26 • via Nuitee
R
ramsey • solo_traveller • us
10
2026-06-24 • via Nuitee
L
Lashika • extended_group • us
9
2026-06-23 • via Nuitee
C
CHRISTIANE • couple • be
8
2026-06-23 • via Nuitee
A
Alvetrice • couple • us
8
2026-06-23 • via Nuitee
M
Marlon • couple • us
9
2026-06-22 • via Nuitee
A
Ashanti • couple • us
2
Pros:

The bed

Cons:

Rude workers

2026-06-22 • via Nuitee
D
Dana • couple • us
10
2026-06-21 • via Nuitee
M
Michael • couple • gb
8
Enjoyable stay in New Orleans
Pros:

Great location walkable to most popular places, Bourbon Street, Royal Street, Frenchmen Street and the French Quarter. Lovely bar and restaurant with great food / selection. Very good breakfast too.

Cons:

Parking fairly expensive.

2026-06-20 • via Nuitee
Y
Yamoind • solo_traveller • us
10
Pros:

Atmosphere, location and cleanliness

2026-06-17 • via Nuitee
G
Gerald • couple • za
9
Pleasant staff and good breakfast and well located
Pros:

The staff at breakfast were really great always smiling always engaging in conversation and showing a genuine interest in making your experience pleasant.
Breakfast though the same each day, was delicious, fresh and well prepared.
The chicory coffee is a must!

Cons:

The breakfast venue turns into a bistro of sought in the evening and the menu is poor and limited and does not cater for different options. After one evening you will need to go outside for better options

2026-06-16 • via Nuitee
A
Aaron • couple • us
10
2026-06-16 • via Nuitee
D
David908 • Couples • Atlanta, Georgia
10
clean, comfortable, very nice employees, good breakfast, concierge recommended a wonderful place for dinner. location is not the
Pros:

location is not the best, but it is walkable to the French quarter. I would stay there again.

2026-06-13 • via Tripadvisor
S
shawnmR3199SA • Family
10
Nice stay in NOLA.
Pros:

Beautiful hotel and great location. Walking distance from many of the sites. Room was spacious and clean. Hotel bar/ restaurant was convenient with good food and service.

2026-06-13 • via Tripadvisor
L
Laura • couple • us
10
Great location !
Pros:

The location, the size of the room, the breakfast buffet

2026-06-13 • via Nuitee
L
LarryCathy • Family • Eagle River, Anchorage, Alaska
8
Humm
Pros:

Nice place but trendy. One must use host to be able to be seated at peets for breakfast thus meant it’s not self serve breakfast bar. So tip for host is mandatory. $31 for breakfast plus tip and taxes over $41!
Serve was good but really. I can and have served myself for years in other high end hotels

2026-06-12 • via Tripadvisor
L
Laura46v • Couples • New York City, New York
10
Great location and amenities
Pros:

Hotel Intercontinental is walkable to meet up for booked tours . The room is spacious, the bed linens of top quality, and the breakfast buffet has a great spread. Staff are all courteous and attentive. George helped us book two tours and learned a lot about the city. Upgraded to a top floor room 1413 which does not get the afternoon sun.

2026-06-12 • via Tripadvisor
A
abster3 • Business • Ann Arbor, Michigan
8
Good for work and play, but mostly work
Pros:

Stayed at the Intercontinental for a conference recently, which was also where the event was held. Super convenient. Trolley stop right out front on St. Charles, some decent restaurants nearby (esp in a short Uber). Rooms were pretty good. Had a balcony and end room, but it was entirely shaded by the I think a parking garage or huge office building next door (see pic of balcony view). Still nice to have a balcony, but if you sat too far up, like 15 rooms could also see you, so it wasn’t exactly relaxing (best to stay back). There was also a constant fan going off the entire time, but we weren’t (my mom came with) in the room much or enough for us to call and ask about it. Kuerig coffee maker was nice, and there was a little desk and 2 large side tables in I think a standard king room. Checked out the gym one morning for 20-30 mins, and it was nice! Free fruit and you could fill up a water bottle.

It was great having two restaurants on site- Pete’s which was a nice piano bar that also served breakfast and Trenasse, which was surprisingly bustling for a Thursday at 9pm, and had decent baked oysters and old-fashioneds. Also when checking in, bc I’m an IHG member (free to sign up online b4 booking), we got 2 free drink tickets for Pete’s, which were valued at up to $15 each. Good people watching. Overall, probs wouldn’t stay here for a fun Nola trip, neighborhood was a little too corporate, but not at all bad for a conference!

2026-06-12 • via Tripadvisor