InterContinental New Orleans by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (1913 reviews)
444 St Charles Ave , New Orleans , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dirty plates at breakfast
High parking fees
Housekeeping inconsistencies

Categories

Cleanliness
8.21
Several mentions of dirty plates for breakfast and issues with housekeeping.
Service
9.68
Consistently praised staff service and daily check-ins.
Location
9.72
Convenient location near French Quarter highlighted in multiple reviews.
Room Quality
9.17
Clean and spacious rooms, though some concerns about amenities.
Amenities
8.2
No mini fridge or microwave noted; high parking fees mentioned.
Value for Money
8.66
Value questioned due to high parking costs and limited complimentary perks.
Food and Beverage
8.71
Breakfast variety praised but issues with cleanliness in service.
Overall Experience
9.68
Overall satisfaction expressed with positive mentions about stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:47

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at the InterContinental New Orleans. Each room features a cable TV, tea/coffee facilities, and a mini bar for your convenience.

Top-Notch Amenities
Indulge in the hotel's outdoor pool, 24-hour fitness centre, and on-site dining options. From regional cuisine at Veranda to cocktails at SoifFaim, your culinary desires are sure to be satisfied.

Prime Location
Conveniently situated within walking distance of Harrah's Casino and the vibrant French Quarter, our hotel offers easy access to the best of New Orleans. Don't miss out on exploring Bourbon Street and Jackson Square just minutes away.

Book now for an unforgettable stay at the InterContinental New Orleans!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Sep 13, 2025 until Sat, Apr 11, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 59.60 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1913 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
J
John • family_with_children • gb
9
Pros:

Location

Cons:

No negatives

2026-04-04 • via Nuitee
A
Aleksander • family_with_children • be
9
2026-04-03 • via Nuitee
A
Aoun Zaib • couple • pk
1
Average place. Old room, on top of that they didn’t even provide the invoice per my booking through booking.com. Gave me
2026-04-03 • via Nuitee
G
Gershon • solo_traveller • il
9
2026-04-01 • via Nuitee
V
Virginia • couple • nz
8
Luxurious hotel in a great location for exploring New Orleans. Great breakfast selection. Quiet street close to the main
Pros:

Lovely authentic hotel in a great location for exploring New Orleans. We could walk to Bourbon Street and to the Mississippi River for boat cruises. Breakfast was great. Good selection of fresh food. Delicious fruits

2026-04-01 • via Nuitee
E
Emmy • couple • us
10
2026-03-31 • via Nuitee
E
Emily • extended_group • us
10
2026-03-31 • via Nuitee
D
Dominik • couple • de
10
2026-03-30 • via Nuitee
R
Robin • couple • us
10
2026-03-29 • via Nuitee
E
Evelyn • couple • us
10
I enjoyed my entire stay
Pros:

Location, Bar/ restaurant

Cons:

Worn lobby furniture

2026-03-28 • via Nuitee
M
Mélaine • family_with_children • fr
7
Mauvais rapport qualité prix
Pros:

L'emplacement

Cons:

Tres peu d'équipements dans la chambre. Même l'eau est payante. Alors que le petit déjeuner était compris, nous avons dû payer des frais de service.

2026-03-27 • via Nuitee
S
Stephanie • couple • us
9
Enjoyed our stay and would stay again
Pros:

Beautiful hotel, great staff, very accommodating

Cons:

Pool very dirty and very disappointing in overall look of it compared to how high end the hotel is.

2026-03-27 • via Nuitee
P
Patricia • family_with_children • us
10
2026-03-27 • via Nuitee
Q
Quentin • couple • us
10
2026-03-26 • via Nuitee
L
LAURA • solo_traveller • co
10
Pros:

I liked

2026-03-26 • via Nuitee
C
Caroline • couple • us
8
2026-03-25 • via Nuitee
V
Victoria • extended_group • us
8
2026-03-24 • via Nuitee
V
Valerie • extended_group • us
10
2026-03-24 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-03-24 • via Nuitee
A
Alvindria • couple • us
10
2026-03-23 • via Nuitee