InterContinental New Orleans by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (2222 reviews)
444 St Charles Ave , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dirty plates at breakfast
High parking fees
Housekeeping inconsistencies

Categories

Cleanliness
8.21
Several mentions of dirty plates for breakfast and issues with housekeeping.
Service
9.68
Consistently praised staff service and daily check-ins.
Location
9.72
Convenient location near French Quarter highlighted in multiple reviews.
Room Quality
9.17
Clean and spacious rooms, though some concerns about amenities.
Amenities
8.2
No mini fridge or microwave noted; high parking fees mentioned.
Value for Money
8.66
Value questioned due to high parking costs and limited complimentary perks.
Food and Beverage
8.71
Breakfast variety praised but issues with cleanliness in service.
Overall Experience
9.68
Overall satisfaction expressed with positive mentions about stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:47

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at the InterContinental New Orleans. Each room features a cable TV, tea/coffee facilities, and a mini bar for your convenience.

Top-Notch Amenities
Indulge in the hotel's outdoor pool, 24-hour fitness centre, and on-site dining options. From regional cuisine at Veranda to cocktails at SoifFaim, your culinary desires are sure to be satisfied.

Prime Location
Conveniently situated within walking distance of Harrah's Casino and the vibrant French Quarter, our hotel offers easy access to the best of New Orleans. Don't miss out on exploring Bourbon Street and Jackson Square just minutes away.

Book now for an unforgettable stay at the InterContinental New Orleans!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 59.60 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2222 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
J
John • couple • us
10
2026-07-14 • via Nuitee
J
Jacqulyn • family_with_children • us
1
2026-07-13 • via Nuitee
B
Brandi • couple • us
10
Pros:

I love this hotel!!!! Felt like 5 ⭐️ quality!!!

Cons:

Nothing!!!

2026-07-13 • via Nuitee
C
Cecília • couple • us
8
2026-07-13 • via Nuitee
G
Gerald • solo_traveller • lu
10
Pros:

Excellent location, the pool and the gym

2026-07-13 • via Nuitee
G
Grace • couple • us
10
2026-07-12 • via Nuitee
M
markjO8389BE • Family
10
Vacation trip
Pros:

Everything was excellent .Clean ,great staff

2026-07-11 • via Tripadvisor
Z
Z8572FOtamarad • Solo travel
10
After our house flooded twice, had to get away
Pros:

We stayed at the Intercontinental July 7th, the staff went Above & Beyond to make our stay enjoyable. The Front Desk even made our puppies comfortable. Thank So Much for all your hospitality.

2026-07-11 • via Tripadvisor
C
Camper21383034880 • Couples • Little Elm, Texas
10
Great hotel
Pros:

This hotel was really nice and clean. The staff and service were excellent and very attentive. It was walking distance to Bourbon Street and Canal Street. Daisy Dukes was our breakfast of choice and it is steps away from the hotel. I will definitely book here again on my next trip.

2026-07-10 • via Tripadvisor
8
856karenpm • Family
10
5 stars all around. We had a great stay.
Pros:

Location 5
Atmosphere 5
Room 5
Value 5
Cleanliness 5

2026-07-10 • via Tripadvisor
R
Robert • couple • us
9
Great location fairly quiet rooms.
Pros:

Great location but away from the noise of the French quarter.

Cons:

NA

2026-07-10 • via Nuitee
W
woodrows35 • Family
10
Great hotel!
Pros:

The nicest hotel I've ever stayed at. TWO in hotel restaurants. Good location. Concierge service. Loved the place!

2026-07-09 • via Tripadvisor
J
jeanettag2017 • Family • Gadsden, Alabama
10
Intercontinental is an Exceptional
Pros:

Our stay at Intercontinental Hotel in New Orleans on St. Charles Street was one of the most enjoyable stays that I have experienced. It was the Essence Festival weekend & the activities were not as expected due to long lines. So, most of our time was spent in the hotel. And it was comfortable & very quiet. The hallways were not congested, the elevators were not long to wait for, the balcony was private & the food was great! As long as this hotel is there, it will be my only place to stay. I’ve picked this place because I’ve stayed at the intercontinental in New York & it was a great stay, as well.

2026-07-09 • via Tripadvisor
L
Lois • extended_group • us
8
Enjoyed our stay and will stay again!
Pros:

Very clean, beautiful artwork, comfortable stay.

Cons:

The parking is limited and you have to pay to park in a garage next to the hotel. The parking that’s available is very expensive and will have to park at the front entrance of the hotel! This was very crowded & tacky!
Check in customer service could be better and more knowledgeable about things pertaining to the hotel.

2026-07-09 • via Nuitee
J
John • couple • us
10
A better place than the rest in the area.
Pros:

Great location, classy.
Would stay again.

Cons:

Na

2026-07-09 • via Nuitee
T
Tyrone • solo_traveller • us
9
Pros:

The central location to everything in the French quarters

Cons:

Didnt like the view

2026-07-09 • via Nuitee
T
tuanthanhn2026 • Family
10
Nice and comfortable hotel
Pros:

Hotel is good location near French Quarter.
Staff are really supportive and friendly.
Manager welcome us from front desk.
Valet parking is convenient,

2026-07-07 • via Tripadvisor
L
ldmm2017 • Family
8
Family vacation
Pros:

Hotel was upscale and well kept . The lobby is gorgeous. The customer service was good. The
rooms was spacious and cleaned daily. Two restaurant/bar on sight was nice I had two complimentary drink vouchers. We didn’t like that parking was limited and not available for everyone . We had to pay $40 a night to park in a garage next to the hotel . Overall, everything was within walking distance or a short driving distance. It was the Essence festival weekend and many of the larger hotels including the Intercontinental allowed activities on July 4th to honor the Essence festival/tradition which was cool . Expensive but worth it for my Family. Will for sure stay again.

2026-07-07 • via Tripadvisor
B
brittanypU3974KF • Couples
10
Essence
Pros:

I love it hereeeeee. We experienced the life of New Orleans and we definitely had a blast and we definitely will come back to visit.

2026-07-07 • via Tripadvisor
K
K1479AAdanac • Family
10
Exceptional
Pros:

I had a great experience, the staff was amazing

2026-07-07 • via Tripadvisor