InterContinental Riyadh, an IHG Hotel

Great service from Mohamed Altai and food in lounge. Perfect way to start and end the day.

Keep coming again for the club lounge

The service in the business lounge by Mr. Mohamed Altaf is simply outstanding. His extra care, attention to the details and hands on support make a real difference, ensuring quality is always delivered at the highest level. An amazing experience with amazing service, this is what truly makes the lounge and the hotel unique. Thanks Altaf for making my experience unique.

This was my first time here, I stopped by this place to attend a wedding, this hotel is such a gorgeous property and staff were very polite. We can’t wait to come back again soon. Thank you so much to the entire staff for having us.

joudyan olaya riyadh by elaf is one of good hotel,very neat and clean rooms and bathrooms with nice linen and furnitures.

It was an outstanding stay, as usual, with very warm reception, in particular, from the receptionist, Alsuwadan, who welcomed me and do necessary check-in as well as utilizing voucher rewards against room services.

I am a frequent guest to Riyadh Intercontinental and feel i am staying at home.

This is a hotel in sore need of renovation. It reminded me of a relic of the 1980s. The pool was not operational. I would give it a 4.2 rating. Certainly, it is nowhere near as good as the Mövenpick Hotel, where I also stayed. The breakfast was not bad, and I appreciated being offered a car to take me to swim in the adjacent hotel.

Comfortable Stay, Excellent location and Professional staff. I definitely will stay in the future in this hotel and recommend it.

Old enough to think twice to check out and leave.
Smoking detecter was not covered. It flashed all night long.
When asking to chance the room, they changed it after so many trails. Recipients was not easy going.

Saddam was so lovely at breakfast making perfect cappuccinos 🙂 and the breakfast options were delicious too.. great egg bar

Overall experience was fabulous with Intercontinental Riyadh and the staff were very welcoming and friendly especially front desk and housekeeping employees so kind and helpful
Highly recommend it to everyone for Intercontinental Riyadh

This is my 5times visit this hotel in riyadh which is the intercontinental hotel and it was very nice experience especially with the staff in the restaurant , they are very accommodating especial mention to Ms.Jai sie and Mr. mansour luise.Surely I’ll be back ! Thank you so much! Appreciate.

Saddam was great at looking after us, and he made great chai and dosas. He recommended cool places to visit and was very hospitable towards us.

InterContinental Riyadh – A Disappointing Stay
As a loyal IHG customer, I’ve always valued the brand’s reliability, but my recent stay at the InterContinental Riyadh fell far short of expectations. Check-in was quick and efficient, and I received a room upgrade due to my membership status, which was a nice touch. Unfortunately, that’s where the positives ended.
The upgraded room felt dated and wasn’t very clean. The carpeting was old and visibly dirty, which was unappealing. While the bed was comfortable, the air conditioning was so noisy it kept me awake. The bathroom was a major letdown—outdated, with tepid shower water and barely any water pressure. Entertainment options were also lacking, with very few English TV channels available.
Half the hotel is under renovation, leaving most amenities closed. The gym was particularly disappointing: tiny (around 40 m²), with a dirty floor that made me reluctant to use a mat. There were no machines, just minimal equipment, and on two of the three days I visited, no towels or water were provided. I could literally touch the ceiling with my arms stretched!
The lobby restaurant was another low point. The food, especially the schnitzel, was overcooked and nearly inedible—easily the worst meal I had in Riyadh. On a brighter note, the staff at the entrance were very friendly and welcoming.
This hotel may have been grand once, but it now feels like a fading dame. Its location is inconvenient, too, as Riyadh’s growth is shifting north, making it at least a 30-minute drive to most business meetings. At the price they’re charging, it’s simply not worth it. I’d recommend opting for even a 4-star Holiday Inn in the city, which would likely offer a better experience. Note: I didn’t try the breakfast or buffet, which other reviews praise, but based on my stay, I won’t be returning.

Today was one of my most disappointing experiences at this hotel in Riyadh. After a long journey, I never expected such a poor start. The welcome was far below expectations, and the confusion and delays at check-in were unlike anything I had experienced here before.

I would like to thank the front office team for the great experince we had, special thanks to Ms.Faizah for delivering the true hospitality and taking care of us .

The hotel was a great experience. The receptionist was very inviting and friendly, very clear to understand. The cleaning staff was also great, they did a very good job and no complaints there. I appreciate all the staff working there. Especially chef Madura and the food was exquisite. Highly recommend spending your time there.

Excellent welcoming and very helpful for every need. i had to stay with my family until next day late afternoon, and the hotel was perfectly fine with us using the room free of charge too.

Room was very dated in poor condition smelled of cigarettes

Na

The reception staff are all very professional, especially an employee named Waleed. Ancient hotel strongly recommended