Conrad Singapore Orchard

Hotels
Conrad Hotels & Resorts
9 (436 reviews)
1 Cuscaden Rd , Singapore , sg

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room decor could be improved
Some service issues during events

Categories

Cleanliness
9.25
Reviews indicate cleanliness was appreciated; standard for this hotel tier.
Service
9.25
Staff received high praise for politeness and assistance, enhancing the overall experience.
Location
9.25
The location was highlighted positively, being convenient for shopping and transport.
Room Quality
8.25
Rooms noted for comfort but some lacked decorative touches and amenities.
Amenities
9.25
Good facilities mentioned, including pet-friendly options, enhancing the stay.
Value for Money
9.25
Overall perceived as a good value for the quality of experience offered.
Food and Beverage
8.25
Mixed reviews, with some complaints about the restaurant offerings.
Overall Experience
9.25
Overall positive sentiments from guests, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:54

Property Description

Luxurious Accommodation and Prime Location
Conrad Singapore Orchard, located steps from Orchard Road shopping belt, offers a blend of Asian and Western designed rooms with top-notch amenities.

Award-Winning Dining and Diverse Culinary Experiences
Indulge in a culinary journey with ten dining options, including Italian cuisine at Basilico and exquisite dishes at Summer Palace. From Japanese fare to Korean barbecue, there's something to satisfy every palate.

Convenient Facilities and Services
Enjoy free WiFi, a 24-hour fitness center, and access to a tour desk for sightseeing arrangements. With Union Pay accepted and laundry services available, Conrad Singapore Orchard ensures a seamless stay.

Ready to experience luxury and convenience at its best? Book your stay at Conrad Singapore Orchard now!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Guests who are making payment using another cardholder's credit card, kindly contact the hotel directly. Please note that for rates with breakfast, a breakfast charge applies to children aged 12 years and below.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 436 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
Mashapa family_with_children za
10
Very beautiful and friendly hotel in the most beautiful part of Singapore. The Orchards.
Pros:

Differently designed hotel with friendly staff. They allowed us to check in 8 hours before considering that we were coming from a different time zone. That was the best and they kept our luggage safe for us on the day of departure.

Cons:

Nothing. I just love the property and its design.

2026-02-10 via Nuitee
E
Eddie couple us
10
Pros:

Hotel was beautiful! Room was very spacious and nice

2026-02-09 via Nuitee
A
Ameen solo_traveller mv
9
2026-02-08 via Nuitee
C
Claudia solo_traveller ae
10
Excellent stay ! No question, I'd stay again here in my next trip to Singapore
Pros:

Everything !

2026-01-31 via Nuitee
R
Roshni Pamela extended_group au
10
2026-01-30 via Nuitee
N
Noriko family_with_children id
10
2026-01-28 via Nuitee
G
guo couple au
8
2026-01-27 via Nuitee
P
Phitchaporn family_with_children th
10
Pros:

พนักงานน่ารัก ยิ้มแย้มแจ่มใสห้องพักสะอาด เดินทางสะดวก

2026-01-26 via Nuitee
K
Kelenna couple ng
10
It was a lovely experience
Pros:

It was generally great

Cons:

The bathroom was quite old, it didn’t have a bidet

2026-01-23 via Nuitee
A
Annette couple gb
8
great hotel and location, wonderful staff in all areas, would recommend and stay again
Pros:

everyone's taste was catered for and there was an abundance of food to select from

Cons:

liked everything

2026-01-20 via Nuitee
Y
Yok Yin family_with_children au
9
2026-01-20 via Nuitee
S
sophie solo_traveller fr
9
Very good
Pros:

Beautiful building and bedrooms

Cons:

Breakfast room was chaos and service so so

2026-01-20 via Nuitee
M
Moumita family_with_children sg
8
2026-01-20 via Nuitee
T
Thomas extended_group de
10
Bis bald
Pros:

Sehr gut

2026-01-19 via Nuitee
S
SHWETA family_with_children in
6
Booking.com sucks !!
Pros:

Its location

Cons:

Cos of you guys actually. You clearly said breakfast included when I booked it in that table of yours and then very smartly when I reached there they said no breakfast. I tried reaching out to you guys but no response. Pathetic service by you and selling fake stuff !!

2026-01-19 via Nuitee
K
Kasmira Simone couple au
10
Pros:

Special guest services. Rooms are stocked with complete ammenities.

Cons:

Nothing

2026-01-19 via Nuitee
L
Lai Sum family_with_children sg
10
Really enjoyable, staff were all so friendly and helpful towards us, accommodating our various requests graciously
Pros:

Beautiful property, lovely ambience

Cons:

Nothing much! Maybe they need to clean the baby chairs at basilico a little more thoroughly

2026-01-19 via Nuitee
M
MASAYUKI family_with_children jp
9
2026-01-19 via Nuitee
A
Angelo solo_traveller ch
9
Perfect for staying in Singapre. Easy to reach from the airport just taking bus number 36.
Pros:

Checkin fast and easy , breackfast quality and choice together with personnel kindness and capability. I usually ask for an omelette and it was always perfect.. The pool is very nice and easy to access.

Cons:

I don't have anything to report at this question

2026-01-19 via Nuitee
T
TATIANA couple ua
10
2026-01-19 via Nuitee