The Fontenay Hamburg

Hotels
9.4 (1172 reviews)
10 Fontenay , Hamburg , de
+49 40 60566050

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great service
Beautiful location
Excellent amenities
Delicious food
Cons:
Issues with cleanliness
Hectic breakfast environment
Location not ideal for sightseeing

Categories

Cleanliness
8.56
Some furniture flaws and stains mentioned, not expected for this hotel category.
Service
10
Very friendly and attentive staff observed throughout the reviews.
Location
9.03
Beautiful location by the Alster, but bus station is not close for sightseeing.
Room Quality
9.07
Stylish, modern, and spacious rooms with high-quality toiletries.
Amenities
9.52
SPA with beautiful views, some issues with availability for guests.
Value for Money
9.55
Generally high value based on quality of service and amenities.
Food and Beverage
9.51
Excellent breakfast and dining options praised, especially the rooftop bar.
Overall Experience
9.96
Overall positive sentiment, with minor drawbacks acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:56

Property Description

Luxurious Accommodation
The Fontenay, a 5-star hotel on the Alster Lake, offers elegantly designed rooms with floor-to-ceiling windows and free WiFi. Some rooms boast private balconies and stunning lake views.

Exceptional Dining
Indulge in culinary delights at the Lakeside gourmet restaurant overlooking the lake, the Parkview all-day-dining restaurant, or the Fontenay Bar with its breathtaking 320° panoramic view. In-room dining is also available 24/7.

Relaxation and Leisure
Unwind at the 1,000 m² rooftop spa with an indoor/outdoor pool or explore the nearby Jungfernstieg shopping area. With impeccable service and a prime location, The Fontenay is your ultimate luxury destination in Hamburg. Book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Property Video

Guest Reviews

9.4
Based on 1172 reviews
Cleanliness: 8.56
Service: 10
Location: 9.03
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.55
Food and Beverage: 9.51
Overall Experience: 9.96
A
Ann-Kathrin • couple • de
10
2026-08-27 • via Nuitee
G
geert • extended_group • nl
9
2026-08-27 • via Nuitee
J
Johannes • couple • de
9
Design, Lage und Ausstattung Top!
Pros:

Sehr luxuriös, komfortabel und sehr guter Service.

Cons:

Ich persönlich finde den klassischen Empfang mit einem großen Tresen schöner als die kleinen Empfangsschreibtische verteilt im Raum.

2026-08-23 • via Nuitee
V
Victoria • solo_traveller • gb
10
Outstanding
Pros:

Staff were impeccable

2026-08-23 • via Nuitee
A
Anja • solo_traveller • ch
10
2026-08-22 • via Nuitee
I
Iris • couple • de
9
2026-08-22 • via Nuitee
V
Viktoria • couple • de
10
2026-08-21 • via Nuitee
B
Barry • couple • ie
10
Super short stay
Pros:

A genuinely excellent hotel in every respect. Facilities, staff, rooms all perfect.

Cons:

Staff could not be more helpful. Breakfast could not be better. Great location.

2026-08-20 • via Nuitee
F
Frank • couple • de
10
2026-08-18 • via Nuitee
S
Sabine • couple • de
10
2026-08-18 • via Nuitee
A
Artjoms • solo_traveller • lv
10
2026-08-15 • via Nuitee
M
Marina • couple • ae
10
2026-08-15 • via Nuitee
A
Anja Maria • couple • de
10
2026-08-14 • via Nuitee
M
Martin • couple • de
10
2026-08-14 • via Nuitee
A
Alf • couple • de
10
2026-08-13 • via Nuitee
R
Rafal • solo_traveller • pl
9
2026-08-12 • via Nuitee
R
Rafal • couple • pl
9
2026-08-12 • via Nuitee
V
Virginie • couple • us
10
2026-08-11 • via Nuitee
E
Elise Marie • family_with_children • no
5
Fin beliggenhet, men ikke verdt pengene.
Pros:

Beliggenhet. Størrelse på rom.

Cons:

Utrolig treig service. Overpriset. Ikke verdt det.

2026-08-11 • via Nuitee
O
Olla Anna • solo_traveller • dk
10
Overdådigt, luksuriøst og behageligt!
Pros:

Alt var perfekt. Personalet var meget imødekommende og hjælpsomme, hotellet var fænomenalt, maden var lækker og vores hotelværelse var smukt, behageligt og meget rent!

Cons:

At vi kun havde booket 2 overnatning på hotellet. (Næste gang vil vi være der længere tid)

2026-08-11 • via Nuitee