Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Wonderful food

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
9
Service was described as excellent and attentive throughout the duration of the afternoon tea.
Location
9
Standard quality for this hotel tier.
Room Quality
9
Rooms are beautiful and warm as noted in the reviews.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Afternoon tea was described as wonderful with excellent food.
Overall Experience
9
Overall experience was highly positive, with memorable service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:07

Property Description

Luxurious Accommodations
Indulge in our elegant 5-star hotel nestled between Mayfair and Knightsbridge. Our luxurious rooms boast large LCD TVs and Wireless Speakers, offering a perfect blend of comfort and sophistication.

Culinary Delights
Savor exquisite cuisine at Theo Randall, where a daily changing menu awaits. For a taste of Middle Eastern flavors, Najma Restaurant offers a variety of options including vegetarian, gluten-free, and dairy-free dishes.

Prime Location
Conveniently situated between Hyde Park and Green Park, our hotel is a stone's throw away from Buckingham Palace. With major attractions and transportation just minutes away, experience the best of London with ease.

Book now for an unforgettable stay at InterContinental London Park Lane.

Important information:

The Debit or Credit Card provided for the pre-payment needs to be presented upon arrival for verification. In case of the card not being available upon arrival to the hotel, guest will be asked to pay with an alternative card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 722 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
M
majR9429QI Business
10
Superb service and location in heart of London
Pros:

London's best hotel with a wonderful team many of whom have worked here for years. Intercontinental Park Lane strives to fulfil requests for room and other guest preferences. I stay here every year when working in London. It's calm, peaceful and with beautiful floral displays and great food and beverage services. Just lovely to be here.

2026-05-09 via Tripadvisor
Y
yasasf2026 Business
10
Great location, comfortable stay
Pros:

Excellent location, attentive staff, fabulous breakfast. views from the window are great. Complemenary water in the room. Fitness center is equipped with modern, "smart" tools. Very good.

2026-05-08 via Tripadvisor
H
Hana couple gb
10
2026-05-08 via Nuitee
B
brenron8 Couples Greater London, England
10
You won’t be disappointed
Pros:

We went for the afternoon champagne tea. Absolutely enjoyed every aspect of it. The ambience and decor , the food and the service. And the regular top ups of champagne. Neither of us eat fish so declined the smoked salmon sandwich but we given lovely fresh chicken to replace.
Lovely friendly staff, chatty but not intrusive. It was a 50th wedding anniversary gift from our son and we felt special throughout the two hours or so that we were there. Lovely waitress , sorry did not catch her name but think it began we J. Thank you for your attention and the gift from the team

2026-05-07 via Tripadvisor
J
jbp52 Couples Buckinghamshire, England
8
Dining could be better considering what competition is around
Pros:

We chose this hotel for its proximity of where we were meeting friends .
Hotel greetings and front of house amazing.
What lets this hotel down … I’m going on the food side .
Theo is closed Sunday/ Monday.
There is no other dining option at this hotel unless you want to dine under some “Gazebo “ thing outside.
The buffet breakfast is cold .. regardless if you ask for … cold .
There buffet looks the typical dried out stuff.
Sausages, bacon .,, all of it it’s dire .

2026-05-06 via Tripadvisor
E
Emmanouil family_with_children gr
7
Massive impersonal hotel with good location and staff.
Pros:

Location. is very good.
Staff is friendly and accommodating.

Cons:

Bathroom is very small and feels old with -sorry to say that- a disgusting shower curtain.
No rain shower head. Narrow bath tub instead of a shower - might be dangerous for older people. Bathroom needs urgently refurbishment - who uses a bath tub nowdays?
Hotel is extremely big and impersonal.
Breakfast room is short of staff and the food feels tasteless - save for the bread. Other hotels of this size offer better breakfast.

2026-05-04 via Nuitee
B
basak birgul couple tr
10
2026-05-03 via Nuitee
S
Subbukay Family
10
Great hotel in a great location
Pros:

Location - Excellent (right across Green Park, and Hyde Park). Walking distance to Piccadilly Circus, Oxford Street, and Regent Street
Atmosphere - Phenomenal, active, and vibrant
Rooms - Very clean, Roomy, and Quiet
Amenities - Excellent breakfast options. Walkable to 2 underground stations, and bus stops
Service - Superb service. Room was always clean with fresh towels and freshly made bed
Noise Level - Very quiet and peaceful

2026-04-30 via Tripadvisor
O
Ouijdane couple ma
5
2026-04-30 via Nuitee
P
P6427BPjohny Business
10
London business trip /vacation
Pros:

My recent stay at the InterContinental London Park Lane was nothing short of exceptional. From the moment I arrived, it was clear that this hotel operates at a superior level of hospitality.

Prime Location & Sightseeing
The location is simply unbeatable. Situated right at the heart of Mayfair, it serves as the perfect base for exploring the city. I found it incredibly easy to reach London’s most iconic sites, with Hyde Park and Buckingham Palace just a short stroll away. Whether you are looking for high-end shopping or historic landmarks, everything feels like it’s right on your doorstep.

Accommodations & Amenities
The rooms are a standout feature—spacious, elegantly designed, and meticulously maintained. It was the perfect retreat after a long day of sightseeing. Beyond the rooms, the hotel amenities were top-tier, providing everything needed for a comfortable and luxurious stay.

World-Class Dining
I had the pleasure of dining at both of the hotel’s restaurants, and both were fantastic. The quality of the food and the atmosphere in each venue made every meal a highlight of the trip. Whether it was a formal dinner or a more casual bite, the culinary experience was consistently great.

Exceptional Service
What truly sets this hotel apart, however, is the staff. Every person I encountered was professional, friendly, and went out of their way to be helpful. Their attentive service made the entire experience seamless and welcoming.

Overall Impression
Altogether, the InterContinental London Park Lane is a wonderful place to stay. Between the perfect location, the excellent rooms, and the high standard of service, I couldn't have asked for a better experience. Highly recommended!

2026-04-29 via Tripadvisor
V
Voyager66300317683 Couples
10
Great place!
Pros:

The hotel staff was very friendly and helpful! The room was very nice and clean. The location was really close to many of the sights so we walked almost everywhere.

2026-04-28 via Tripadvisor
Z
zafig2026 Solo travel
10
London Second Home
Pros:

The Intercontinental Hotel Park Lane is situated in one of the best locations in London, walking distance to just about everything you would like to see, with service and customer recognition second to none. From the minute you enter the lobby, the front desk personal is ready for you making the check-in fast and seamless which is wonderful, especially after a long transatlantic flight.
My wife always says that it's the only hotel in the world where the doorman greets her upon arrival with a 'welcome home Mrs. G'.
The rooms/suites are well decorated, comfortable and most importantly, clean!
The Intercontinental Club on the 7th floor, in my opinion is the best I've experienced anywhere around the world, great food, afternoon tea, evening drinks/canapes and a private place to relax. However, the hotel's greatest asset is their staff, friendly and efficient housekeeping, knowledgeable and very helpful Concierge station to top management, all have one goal, making your stay as pleasant and enjoyable as possible. Definitely a wonderful experience, if for business or leisure.

2026-04-28 via Tripadvisor
R
R2859TKjasonr Couples
10
5 Star +
Pros:

Awesome experience overall. Immaculate rooms. The door men/women were awesome. Always a warm greeting and wishing you a good day. The whole experience was exceptional. Couldn't say more about our time there.

2026-04-28 via Tripadvisor
M
meaghan879 Friends getaway
10
10/10 recommend!
Pros:

I stayed here for the London Marathon, and I cannot say enough about the location and the STAFF. Everyone was so incredibly friendly and helpful. If you're looking for hotel in a great location with incredble folks, this is it!

2026-04-28 via Tripadvisor
E
ExperienceBrilliance Couples
10
Encore Performance in London
Pros:

After visiting this InterContinental Hotel last year, it was an easy decision to choose it once again while enjoying London for 5 nights. The staff is very helpful and personable, the location is excellent surrounded by major parks, close to Buckingham Palace. We arrived early and were able to get checked in, and we strolled Hyde Park just across the street on the first day as we acclimatized to the time zone and fought off the jet lag. The comfort of the hotel allowed us to adjust and get on track swiftly to enjoy the city and events. We used the lounge service which was brilliant and the food, beverages, afternoon tea and snacks, along with a fantastic view makes it one of the nicest InterContinental facilities worldwide. We were also very impressed with the staff retention as we had met most of them the previous year, so it was nice to be welcomed back and taken care of. Anna, Jasper, Chariq and Chaitanya greeted us early each morning in the lounge with a lovely breakfast and coffee, lattes, etc. We will definitely return again on our next trip to London. Bravo!👏 👏👏

2026-04-28 via Tripadvisor
S
sharonlW1324OU Friends getaway
10
Amazing experience!
Pros:

We had amazing time at the Intercontinental Hotel. We were there for the London Marathon.
We met Amar on the 1st day and he has made our trip amazing. He showed has locations of restaurants and helped us with our luggage. He is a wonderful and kind person. The hotel was clean and rooms were comfortable. Everything and everyone was just remarkable. The

2026-04-27 via Tripadvisor
D
Diana couple us
9
Excellent stay in London
Pros:

Location

Cons:

Booking.com

2026-04-27 via Nuitee
M
mohamadj249 Business
10
Special thanks to Ilya
Pros:

I want to thank Ilya Shibani for the way he showed up throughout my stay at the InterContinental London Park Lane. Clear, responsive, and always one step ahead.

He made everything easy. Every recommendation landed. Every detail was handled without follow-up.

2026-04-23 via Tripadvisor
R
Robert couple gb
8
2026-04-23 via Nuitee
U
U7926HAvalerier Couples
10
Julian at concierge was wonderful. He arranged so many things for us and made our stay seamlessly easy! He went way abo
Pros:

Excellent state Julian provided so many wonderful things for us!

2026-04-20 via Tripadvisor