The Westin Zagreb

Hotels
•
Westin
8.7 (4695 reviews)
Kršnjavoga 1 , Zagreb , hr

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Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4695 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
B
Bodene • couple • gb
5
Wouldn’t return
Pros:

Location

Cons:

Room was not as pictured on booking.com
Staff broke my suitcase and offered no explanation or assistance in matter

2026-06-20 • via Nuitee
M
marijo • couple • hr
10
Ponovo dolagimo
Pros:

Sve

Cons:

Sve 10

2026-06-20 • via Nuitee
I
Igor • couple • ch
10
First day- catastrophic treatment on reception dest. Second day manager accepted my Bonvoy status
Pros:

Room,breakfast, location

Cons:

Treatment on reception desk. My Bonwoj status " Platinum live member" was completely ignored - reason - we booked through Booking.com

2026-06-20 • via Nuitee
C
Charlotte • solo_traveller • fr
8
2026-06-18 • via Nuitee
S
Saric • couple • pe
9
2026-06-16 • via Nuitee
M
marcos • couple • br
8
2026-06-16 • via Nuitee
G
Gergely • solo_traveller • hu
7
2026-06-16 • via Nuitee
V
Velimir • solo_traveller • si
9
2026-06-15 • via Nuitee
E
EDDY • couple • fr
9
Agréable, reposant …. Merci 👍😉
Pros:

Proximité à pied de tout, le centre, les cafés, les restaurants, les centres d’intérêt…la vu sur la ville
L’accueil, le personnel, le service…..La chambre, la literie, room service

2026-06-14 • via Nuitee
N
Nikki Thomas • couple • au
10
2026-06-14 • via Nuitee
A
Alexander • couple • au
10
2026-06-14 • via Nuitee
M
Martina • solo_traveller • at
9
2026-06-14 • via Nuitee
S
Silvio • solo_traveller • il
10
2026-06-14 • via Nuitee
A
Abhishek • solo_traveller • in
10
2026-06-14 • via Nuitee
M
Moomin • family_with_children • jp
10
2026-06-14 • via Nuitee
A
Alla • family_with_children • ua
10
Pros:

Центр города !

2026-06-14 • via Nuitee
A
Ante • solo_traveller • hr
7
2026-06-13 • via Nuitee
I
Iwona • couple • pl
9
Jestem zadowolona z pobytu
Pros:

wszystko było super

2026-06-13 • via Nuitee
N
Natalija • solo_traveller • hr
9
2026-06-12 • via Nuitee
B
bernardo • couple • nl
9
2026-06-11 • via Nuitee