The Westin Zagreb

Hotels
•
Westin
8.7 (4516 reviews)
Kršnjavoga 1 , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4516 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
D
Damir • family_with_children • hr
10
2026-04-18 • via Nuitee
A
Angel • extended_group • mk
10
2026-04-18 • via Nuitee
M
marijo • couple • hr
10
Ponovo dolazimo
Pros:

Sve

Cons:

Sve 5

2026-04-16 • via Nuitee
R
Rakovic • solo_traveller • hr
10
2026-04-16 • via Nuitee
S
Salma • solo_traveller • at
9
Very pleasant stay, perfect for traveling for work or with family. The pool is nice, the location is great, the breakfas
Pros:

Excellent location and friendly staff.

Cons:

It is a bit old and needs some renovation work in the rooms.

2026-04-16 • via Nuitee
H
Hrvoje Vjekoslav • couple • hr
10
2026-04-15 • via Nuitee
M
Mario • couple • de
10
Pros:

Sehr zentrale Lage zur Innenstadt. Aufmerksames Personal und sehr freundliches Verhalten. Büffet zum frühstücken sehr große frische Auswahl und immer genug Plätze frei. An der war etwas weniger los aber ist meist so. Besonderer Dank an den Empfang und die Konditorei für den sehr guten Kuchen der unerwartet zum Geburtstag ins Zimmer gebracht wurde. Parkplatz stehen vor der Tür zur Verfügung. Die 15€ am Tag sind gerechtfertigt.

Cons:

Die Heizung könnte etwas besser sein aber das ist ja ein ganz persönliches Thema.

2026-04-15 • via Nuitee
J
Jasna • couple • at
9
2026-04-14 • via Nuitee
D
Daniela • family_with_children • hr
10
...
Pros:

Sve

Cons:

/

2026-04-14 • via Nuitee
B
Boško • couple • hr
7
Kada se zaboravi neugodno iskustvo korištenja bazena i popratnih sadržaja, zadovoljavajuće.
Pros:

Soba je izvanredna, čista i prostrana. Doduše, vidi se da je namještaj star i da bi trebalo intervenirati u tom pogledu, ali sve u svemu zadovoljavajuće. Doručak je izvanredan.

Cons:

Bazen, fitness i SPA - apsolutno neprihvatljivo iskustvo za goste hotela te kategorije. Prvo, fitness i bazen su otvoreni za korisnike izvana, koji nisu gosti hotela. Drugo, do bazena se prolazi kroz cijelu površinu fitnessa gdje ljudi treniraju i onda se prolazi kroz svlačionice do bazena. Iskustvo koje ne želim ponoviti, posebno za tu kategoriju hotela.

2026-04-13 • via Nuitee
• solo_traveller • pl
9
2026-04-13 • via Nuitee
• couple • hr
9
2026-04-12 • via Nuitee
I
Ivana • solo_traveller • rs
8
Pros:

Čistoća
Hrana
Osoblje

Cons:

Buka na spratu iznad

2026-04-12 • via Nuitee
P
Patricia • couple • mt
10
2026-04-12 • via Nuitee
H
Hlebar • solo_traveller • hr
8
2026-04-11 • via Nuitee
N
Natasa • solo_traveller • hr
7
2026-04-11 • via Nuitee
• solo_traveller • hr
10
2026-04-11 • via Nuitee
N
Natasa • couple • hr
7
2026-04-11 • via Nuitee
M
mkeky • family_with_children • hr
8
Cons:

Grijanje u sobi nije radilo a bili smo s malom bebom od 2 mjeseca.

2026-04-10 • via Nuitee
B
Bugeja • family_with_children • mt
9
Pros:

The location is great, the room was very clean and the staff very nice and helpful.

Cons:

The only thing I didn't like was that I couldn't put the AC on cold and I was feeling hot at night. They told me that the system was still set on heating and therefore the cooling doesnt work.

2026-04-10 • via Nuitee