Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8.7
Based on 4995 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
R
RENATA • family_with_children • hr
7
Pros:

Pozicija je top

Cons:

Hotel trazi obnovu

2026-10-24 • via Nuitee
K
Khanamiryan • solo_traveller • am
8
2026-10-23 • via Nuitee
D
Dylan • solo_traveller • fr
10
2026-10-23 • via Nuitee
B
Boban • solo_traveller • mk
10
Exelelence
Pros:

Comfort and breakfast

2026-10-23 • via Nuitee
K
Karsten • solo_traveller • pt
9
2026-10-23 • via Nuitee
E
Efendić • family_with_children • ba
10
2026-10-23 • via Nuitee
S
Salem • extended_group • ae
9
Outstanding hotel
Pros:

I really liked the hotel’s location, the friendly and helpful staff, and the cleanliness of the rooms. Overall, I had a pleasant stay and would definitely consider staying here again.

Cons:

Nothing

2026-10-22 • via Nuitee
C
Constanze • couple • de
9
Simply wonderful!
Pros:

Easy check-in, beautiful room with a very nice view over the city. The staff was super friendly and helpful, and the hotel provides access to a swimming pool and sauna (+ fitness center) that are open until 10.30 p.m.. The breakfast buffet was absolutely incredible, lots and lots of delicious choices - we could have spent hours trying everything from the buffet. Sadly we only spent one night there, would definitely come back.

2026-10-22 • via Nuitee
A
Aristotelis • couple • gr
8
2026-10-22 • via Nuitee
M
Mladen • family_with_children • hr
9
2026-10-21 • via Nuitee
M
Milos • couple • rs
10
I’m staying at the Westin whenever I’m in Zagreb: great property, very good location and great employees on the first pl
Pros:

Friendly employees. Comfortable rooms and excellent location.

Cons:

All is good.

2026-10-21 • via Nuitee
F
Filip • couple • rs
10
2026-10-20 • via Nuitee
D
Diana Carolina • family_with_children • co
10
Pros:

Todo un 5 estrellas. Excelente

2026-10-20 • via Nuitee
M
Maxime • family_with_children • be
8
Pros:

Le petit déjeuner
La literie

Cons:

Établissement manque d entretien

2026-10-20 • via Nuitee
M
Milena • solo_traveller • dk
10
2026-10-20 • via Nuitee
C
Charalampos • couple • gr
8
2026-10-20 • via Nuitee
M
mjaugedal • family_with_children • no
8
2026-10-19 • via Nuitee
S
Saif • couple • ae
6
المكيف محول دفايه واذا فتحت الشباك ازعاج السيارات واثناء التنظيف لم تتم وضع كبسولات كوفي ولا ماء مجاني والحمام لايتم تزو
Pros:

موظفة الاستقبال

Cons:

موظفين المطعم اثناء الافطار عابسين الوجه

2026-10-19 • via Nuitee
S
Sanchita • family_with_children • gb
10
Pros:

Staff was very polite and helful. The property is very nice with all facilitiew

Cons:

Only think we missed in our stay was Jacuzzi😀

2026-10-18 • via Nuitee
L
Ljubica • extended_group • at
10
Meni jedan od najdražih hotela.
Pros:

Doručak je izuzetno bogat, vizualno lijep i prije svega ukusan.TRaje do 11 sati a check out je by default u 12 sati . Svega ima u izobilju ali ono što ovaj hotel čini vrhunskim je njegovo osoblje. U njemu kao da se osjeća obiteljska atmosfera. Zaposlenici ponosno i s poletom rade svoj posao. S lakoćom govore strane jezike i udoboljavaju (ponekad i bolesnim zahtjevima) svojih gostiju. Bazen, Saune i teretana su odlični- veliki ,prostrani i čisti. I ono što je najvažnije- kad uđete u sobu čeka vas pogled koji oduzima dah i pun Mini bar pa ne morate u gaćama i kućnom ogrtaču ići po piće na automat ili još gore u prizemlje u dućan kao što je to sad već običaj u evropskim hotelima tog tipa. Centar grada, povijesne i kulturne znamenitosti su pješice vrlo lako dostupne.
Najudobniji hotelski krevet i jastuk na kojem sam ikad spavala. Novi Zavijet pokraj uzglavlja. Vraćam se uskoro.

Cons:

Nemam nikakvih zamjerki.

2026-10-18 • via Nuitee