InterContinental Paris Le Grand by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (3764 reviews)
2 Rue Scribe , Paris , fr
+33 1 40 07 32 32

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Prime location
Friendly staff
Comfortable bed
Breakfast quality
Cons:
Poor room conditions
Subpar service
Inadequate cleanliness
Noise issues

Categories

Cleanliness
8.38
Room conditions were poor, with cleanliness not meeting expectations.
Service
9.35
Staff was friendly, but there were significant service issues reported.
Location
10
Prime location, historically significant with easy access to the city.
Room Quality
7.84
Room was small, poorly heated, and had an unpleasant smell.
Amenities
8.87
Amenities were decent, but lacked fully stocked necessities.
Value for Money
8.33
Not good value for the price, considering room conditions and service.
Food and Beverage
9.88
Breakfast with made-to-order omelettes was a highlight.
Overall Experience
9.37
A mix of great location and poor room quality/service impacted overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:22

Property Description

Luxurious Accommodations
Indulge in the elegant guest rooms equipped with satellite TV, internet access, and stunning views of the Opera House.

Culinary Delights
Savor a delightful continental breakfast at Restaurant La Verriere and enjoy seasonal cuisine at Cafe de la Paix.

Prime Location
Conveniently situated just steps away from the iconic Opéra Garnier and Opera Metro Station, with renowned attractions like Galeries Lafayette and Avenue des Champs-Elysees nearby.

Experience luxury and convenience at Intercontinental Paris Le Grand. Book now for an unforgettable stay!

Important information:

For bookings requiring a prepayment, please note that the property will send you a secure link via e-mail to proceed with the payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 3764 reviews
Cleanliness: 8.38
Service: 9.35
Location: 10
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.88
Overall Experience: 9.37
S
Soraya • couple • es
9
muy buena experiencia en general
Pros:

el desayuno estupendo, la habitación bonita, en general bien

Cons:

el check in, no hay personal suficiente y tienes que hacer cola y espera demasiado tiempo

2026-09-11 • via Nuitee
A
Alsaad • solo_traveller • qa
10
2026-09-11 • via Nuitee
M
Mohannad • couple • qa
10
2026-09-10 • via Nuitee
H
Hoffmanns Reiseladen • extended_group • de
8
Pros:

Den Blick zur Oper hinfand ich sehr gut. Dieses Zimmer würde ich jederzeit wieder buchen.
Sonderwünsche wurden sehr diskret und freundlich umgesetzt. Ich empfand das Personal in lobenswerter Weise sehr dienstleistungsorientiert.

Cons:

keine Beanstandung

2026-09-10 • via Nuitee
S
Sultan • couple • qa
10
2026-09-08 • via Nuitee
W
Weiyan • extended_group • it
1
Uno del staff ha fatto un gesto con dito
Pros:

La posizione

Cons:

Siamo arrivati all’InterContinental Paris Le Grand il 5 settembre 2026. La sera ci siamo seduti al bar dell’hotel per ordinare delle bevande. Un membro del personale si è avvicinato e ci ha comunicato che il nostro posto era prenotato, ci ha indicato di spostarci in un posto vicino in attesa del servizio. Abbiamo seguito le sue indicazioni e ci siamo spostati, ma dopo pochi minuti ci hanno comunicato improvvisamente che il bar aveva chiuso.

Riteniamo questa gestione estremamente irragionevole e incomprensibile. Se il bar stava per chiudere, l’hotel avrebbe dovuto avvisarci in anticipo, invece di indurci a cambiare posto mantenendo attiva la prenotazione del posto.

Quando abbiamo cercato di parlare con il personale per chiarire quanto successo, ha reagito in modo aggressivo e ha tentato di afferrare il nostro telefono personale per impedirci di registrare l’incidente.

Al check‑out del 7 settembre ci hanno presentato un conto con addebiti errati: essendo arrivati il 5 settembre, sul conto sono comparse spese risalenti ad agosto. Fino ad ora non ci hanno ancora rimborsato i 300 euro.

2026-09-08 • via Nuitee
W
Weiyan • extended_group • it
1
Siamo stati agrediti dai camerieri + check-out conto spesa non corrisponde ed credo sia programmato dal staff
Pros:

Posizione ok

Cons:

Siamo arrivati all’InterContinental Paris Le Grand il 5 settembre 2026. La sera ci siamo seduti al bar dell’hotel per ordinare delle bevande. Un membro del personale si è avvicinato e ci ha comunicato che il nostro posto era riservato, ci ha indicato di spostarci in un posto vicino in attesa del servizio. Abbiamo seguito le sue indicazioni e ci siamo spostati, ma dopo pochi minuti ci hanno comunicato improvvisamente che il bar aveva chiuso.

Riteniamo questa gestione estremamente irragionevole e incomprensibile. Se il bar stava per chiudere, l’hotel avrebbe dovuto avvisarci in anticipo, invece di indurci a cambiare posto mantenendo attiva la prenotazione del posto.

Quando abbiamo cercato di parlare con il personale per chiarire quanto successo, ha reagito in modo aggressivo e ha tentato di afferrare il nostro telefono personale per impedirci di registrare l’incidente.

Al check‑out del 7 settembre ci hanno presentato un conto con addebiti errati: essendo arrivati il 5 settembre, sul conto sono comparse spese risalenti ad agosto. Fino ad ora non ci hanno ancora rimborsato i 300 euro.

2026-09-07 • via Nuitee
Y
YESHAYAHU • family_with_children • us
9
Pros:

very good

2026-09-07 • via Nuitee
A
Areej • couple • sa
3
Pros:

وقت الدخىل ما سكونوا مستعدين وخسرت وقتي وانا بس جالسه انتظر دخولي عندعم تأخير فوق الطبيعي بالدخول مع العلم كان الساعه 8 مساءً وكتبت عن وصولي مما اضطرني اني اروح اكل عشان السستم معلق و اضطريت امدد لان فعلا تأخري خلاني ما اقدر اخلص اشغالي في اليوم الثاني من التعب بعد كذا وعدوني بخروج الساعه 2 و للاسف الموظف اللي كتب خروجي كان في اجازه وباقي موظفينهم عاملوني معامله سيئه و كانت اتصالات طوال الوقت على الخروج الساعه 12 مع العلم اني قلتلهم طيارتي الساعه 11 اللسل مافي تعاون مع العميل مع اني خسروني وقتي وهذا غير منطقي

Cons:

التعامل و تسجيل الدخول و التأخير راح وقتي يومين في تقاهم على الرسبشن

2026-09-05 • via Nuitee
O
obi • solo_traveller • ng
10
2026-09-03 • via Nuitee
A
abalkhail • solo_traveller • sa
9
2026-09-02 • via Nuitee
J
Jean Francois • couple • fr
10
Super séjour
Pros:

La gentillesse et le professionnalisme de L’hotel

2026-09-01 • via Nuitee
A
Abdullah • couple • ae
10
2026-08-30 • via Nuitee
K
Khadija • family_with_children • pk
1
2026-08-29 • via Nuitee
A
Abdullah • extended_group • sa
8
Over all it was fair
Pros:

Staff at the reception were great and always helpful
Staff at the restaurants were cheerful , the Air condition broke in my room the lad three days

Cons:

House keeping at 4th were not so, every day I ask them to clean my room but no response until the manager told to do it

2026-08-29 • via Nuitee
T
Tülay • couple • tr
10
Harika
Pros:

Konumu ,temizliği,mimarisi,kahvaltısı,personel ilgisi

2026-08-28 • via Nuitee
A
ALHNOF • couple • qa
10
2026-08-27 • via Nuitee
F
Fatma Alzahraa • family_with_children • kw
7
Pros:

Location

Cons:

Room service so slow

2026-08-27 • via Nuitee
N
N • family_with_children • gb
8
The 9th arrandisement is a safe and quality area in central paris our stay was excellent we enjoyed the hotel and the lo
Pros:

The staff were excellent and the hotel itself is 3rd after ritz, and hotel de crillion in terms of luxury and grandeur in central paris.
Breakfast is serviced by Cafe de la paix which was excellent. Room comfort was excellent.

Cons:

I had booked via booking.com, for some reason that placed me lower down the chain, because when we arrived we were told the hotel was hosting delegates and our room (opera facing premier room) was given away. We were disappointed particularly because it was our anniversary. However, the hotel refunded a full day to compensate us. Which was handled really well by the staff

2026-08-25 • via Nuitee
T
Tanya • couple • au
9
Good hotel in excellent location
Pros:

The location, room and breakfast were all great. Staff were helpful.

Cons:

Check in and out was a little slow and disorganized.

2026-08-24 • via Nuitee