The Biltmore Mayfair

Hotels
9 (1352 reviews)
44 Grosvenor Square , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Rude service
Cleanliness issues

Categories

Cleanliness
8.15
Several reviews mentioned dirty bathrooms and bad housekeeping.
Service
9.41
Mixed reviews with some rude staff experiences but also outstanding service mentioned.
Location
9.84
Many positive remarks about the fantastic location of the hotel.
Room Quality
8.6
Rooms were described as small, but some reviews mentioned they were perfect.
Amenities
9.13
General positive experiences, but some areas were noted as crowded.
Value for Money
8.09
Comments on high prices versus room size/value provided.
Food and Beverage
9.15
Mixed feedback on food prices but some positive remarks on the quality.
Overall Experience
9.61
Overall positive experiences but mentioned some issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Accommodation
The Biltmore Mayfair offers spacious rooms and suites that exude elegance, with Italian marble bathrooms and high-end amenities like a Ruark sound system and smart TV.

Culinary Delights
Indulge in a culinary journey at Café Biltmore, Mayfair, led by Executive Chef Luis Campos. From wood-fired dishes to fresh seafood, the restaurant offers a seasonal menu to tantalize your taste buds. Don't forget to experience the exquisite afternoon tea at The Tea Lounge and sip on premium spirits at The Pine Bar.

Wellness and Fitness
Stay active at the hotel's modern gym, accessible 24/7. Whether you prefer a morning workout or a late-night session, the state-of-the-art facilities cater to all your fitness needs.

Experience luxury and convenience at The Biltmore Mayfair - book your stay now for an unforgettable London getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 1352 reviews
Cleanliness: 8.15
Service: 9.41
Location: 9.84
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.15
Overall Experience: 9.61
N
naylaa247 • Family
10
Excellent location and pleasant stay
Pros:

The Biltmore has been my preferred choice in the heart of London since 2022, mainly because of its excellent location and the kindness and professionalism of the staff.

I would especially like to thank Mr. Simon from the reservations department, as well as Mr. Edson, the Reception Manager, for their consistently professional and welcoming service. Their hospitality always makes my stay more enjoyable.

I usually book a Grand Deluxe Room, as I find the standard Deluxe Rooms to be quite small in size.

Previously, when The Biltmore was part of the Hilton group, there were more opportunities for room upgrades and greater flexibility with late check-out benefits. Unfortunately, I have not experienced the same level of privileges since the hotel became part of the Millennium group.

Nevertheless, the overall experience remains very positive, particularly because of the outstanding location and the professional service provided by the team.

2026-05-15 • via Tripadvisor
A
Abdulla • solo_traveller • qa
10
2026-05-15 • via Nuitee
B
Bador • solo_traveller • qa
9
2026-05-14 • via Nuitee
M
mskq2022 • Family • Qatar
10
Best hotels in London❤︎︎❤︎︎❤︎︎❤︎︎❤︎︎
Pros:

The main reason I consistently choose this hotel is its excellent service, especially from Mr. Engin. My niece and I came for a week long vacation. Mr. Engin is considerate of people's circumstances and has a strong sense of responsibility. He made us feel like he was a brother to us, which is why we felt safe and comfortable here. I recommend this hotel to everyone looking for privacy and security.

2026-05-12 • via Tripadvisor
M
Martina • couple • at
10
Pros:

very cozy place to stay

2026-05-09 • via Nuitee
N
Najla • extended_group • qa
10
فندق جميل وينصح باخذ الغرف ذات المساحة الواسعه
Pros:

الطاقم ودودين خدمة التنظف للغرف في قمة الاحترام

Cons:

لا شي

2026-05-08 • via Nuitee
F
Fevriye Defne • couple • us
9
Pros:

Breakfast service (kitchen) is very slow.

2026-05-08 • via Nuitee
C
Casey • family_with_children • gb
9
Pros:

Super sweet and helpful staff really committed to a good guest experience. Thank you. Delicious room service.

Cons:

My aircon had a weird whining sound but was swiftly attended to and offered to move rooms. Couldnt fault them.

2026-05-08 • via Nuitee
A
Amal • solo_traveller • qa
10
Was relaxing place
Pros:

Every thing the stuff ,the room , the reception, the food , the lounge , the bed , the fast service, the laundry, the quiet, the location

Cons:

The view on construction in the garden

2026-05-07 • via Nuitee
H
Hesam • solo_traveller • ca
9
2026-05-06 • via Nuitee
M
Mubarak • couple • qa
10
2026-05-05 • via Nuitee
D
Delphine • solo_traveller • fr
9
2026-05-05 • via Nuitee
عبدالرحمن • couple • qa
10
Pros:

فندق نظيف وقريب من كل شي

2026-05-05 • via Nuitee
H
hakan • family_with_children • tr
9
2026-05-04 • via Nuitee
M
Mubarak • solo_traveller • qa
7
2026-05-04 • via Nuitee
H
Hamad • couple • ae
10
2026-05-04 • via Nuitee
C
Cindy • family_with_children • us
10
Pros:

Excellent

2026-05-03 • via Nuitee
T
trvlgrl84 • Couples • Auburn, Alabama
10
Would stay here again
Pros:

Good location, beautiful hotel, friendly staff. Lovely room of nice size. Enjoyed daily breakfast and several very good meals in the Grill where Stacy and Seble were especially welcoming and efficient. Also Peter and Mesha. The grilled fish of the day was well presented and delicious as was the .greek salad. We would definitely stay here again.

2026-05-01 • via Tripadvisor
D
David • couple • gb
7
2026-05-01 • via Nuitee
M
Mubarak • couple • qa
8
2026-05-01 • via Nuitee