Carlton Cannes, a Regent Hotel

Reception staff were fab

They gave us a free room upgrade.

A huge thank you to the entire hotel staff for such warm and attentive hospitality!
A special thanks to Nadia, who put together an incredible birthday surprise for my child. She made this day truly unforgettable for us! The care and special attention from every single staff member was felt every step of the way.
We will gladly return again and sincerely recommend this hotel to everyone!

I liked everything about our stay in this hotel

La courtoisie, le sourire et la disponibilité de votre personnel .

كل شي حلو

للاسف سي جدا

Top lokacija. Čudovit pogled, zelo lep hotel. Zelo lepa, prostorna soba. Pospravljanje sobe - TOP!
Hiter, profesionalen valet parking. Zelo prijazno osebje - zajtrk - notranji del. Dober servis beach club.

Why I would recommend this hotel: Carlton Cannes is one of those rare hotels where the experience begins the moment you walk through the entrance. An iconic property with an unmistakable sense of history, glamour and charm. It combines beautifully renovated interiors with an excellent location, outstanding facilities and the atmosphere of a true Côte d’Azur institution.

Location
The location is splendid. Situated directly on the Boulevard de la Croisette, the hotel is right in the heart of Cannes and perfectly positioned for enjoying everything the city has to offer (marina and the beautiful boutiques of central Cannes are both within easy walking distance).
The Croisette itself is one of the most entertaining places in Cannes for people-watching, taking photographs and, of course, spotting the impressive cars that regularly pass by. The beach is directly opposite the hotel and is ideally situated for spending time by the Mediterranean.
Only downside is that such a prominent location naturally comes with some noise. With cars, traffic and the constant activity of the Croisette, it can occasionally become rather lively.

Check-in
The arrival experience was phenomenal. From the very beginning, the team member assisting us was exceptionally professional, warm and clearly proud of the hotel.

Rather than simply completing the formalities at reception, we were personally shown around the property, introduced to the facilities and then accompanied to our room, where the amenities and features were explained in detail. This created a very positive first impression and made the arrival feel genuinely personal rather than transactional.
The welcome amenities were also particularly noteworthy and added another thoughtful touch to an already excellent arrival experience.

Room
Our room was in excellent condition and had clearly benefited from the hotel's recent renovation. The design successfully combines contemporary comfort with the timeless elegance one would expect from the Carlton, while the furniture and amenities are all of a very high quality.

Attention to detail is evident throughout the room. Everything feels carefully considered, beautifully maintained and designed to provide a comfortable and luxurious stay.

The bathroom, while spacious and finished to a high standard, could have benefited from a little more character. Given the size of the space, it felt somewhat empty and lacked some of the charm and personality found elsewhere in the hotel. Minibar is included and has got a lot to offer. The pressing service unfortunately didn't work perfectly.

If available, I would strongly recommend booking a sea-view room.

Hotel Facilities
The hotel's facilities are excellent, although there is one particularly important point to mention: the beach club is not complimentary, even for hotel guests. Given the hotel's ownership, this may come as a surprise and is worth keeping in mind when booking. Like everything at this hotel: it's very expensive!

That said, the beach club itself is exceptionally well run and is one of the highlights of the property. A special shoutout to Quentin, who delivered fantastic service and helped make the experience particularly enjoyable.

The gym is large, beautifully maintained and very well equipped. It is divided into different areas and rooms, which provides a degree of privacy when exercising.

The sauna is located separately inside the changing rooms, while the pool is situated within the hotel's beautifully maintained courtyard. Unfortunately, the pool itself does not offer a view, but the surrounding garden is exceptionally well cared for and creates a luxurious and peaceful atmosphere.

Overall, the facilities reinforce the feeling that the Carlton is a genuine luxury destination rather than simply a place to sleep in Cannes.

Restaurant
Breakfast is beautifully presented and offers a very appealing selection of dishes. The quality of the products is very good and there is plenty to enjoy.

The main weakness is the inconsistency of the service. Some members of the team are wonderfully attentive, offering to carry plates to the table and anticipating guests' needs, while others seem considerably less engaged and may not even return to clear the table. This creates a noticeable difference in the experience depending on who is looking after you.

The food itself is very good. The bread could be improved but the pastries are genuinely delicious and are among the highlights of breakfast. A property like the Carlton Cannes should offer the a la carte dishes for free.

Dinner is somewhat more unpredictable. On the best occasions, the kitchen delivers genuinely outstanding dishes with excellent execution. Unfortunately, there were also moments when dishes were overcooked or noticeably too salty. The contrast between the highs and lows was therefore quite significant.

The beach club, however, is a different story. It is very well managed, the drinks are excellent and the Tiramisu is fantastic. It is definitely worth spending some time here during a stay.

Bar
The lobby bar has an excellent selection of patisserie, making it a very tempting place for an afternoon treat or a relaxed coffee.

The main issue is again the service. At times, the team can give the impression that certain clientele receive noticeably more attention than others. For a hotel of this positioning, I would expect the level of attentiveness to be more consistent regardless of the guest.

This is particularly noticeable because other areas of the hotel demonstrate that the Carlton is fully capable of delivering exceptional hospitality.

Overall
The hard product is excellent and some members of the team deliver precisely the level of service you would expect from an ultra-luxury property. At the same time, service consistency remains the main area for improvement. Some team members make you immediately understand why the Carlton belongs in this category, while others unfortunately provide a rather different impression.

Despite these inconsistencies, the overall experience was very positive. The Carlton has a character and sense of place that cannot easily be replicated and simply entering the hotel already feels like stepping into a piece of Côte d’Azur history. You shouldn't care about the budget...

Konumu güzel
Lokantaları çok iyi

Absolutely gorgeous. The hotel was very beautiful, clean, we had an upgraded room with sea view that was spacious, with premium amenities and the view was simply breathtaking. There isn’t a single fault that I can find in this hotel. But the most important part was the attitude of the staff, which was a true 5 star. Very nice, attentive, professional, we truly felt well taken care of. All the staff from the receptionist that checked us in, a lovely lady, to the cleaners were very respectful and happy! If you’re going to stay anywhere in the French Riviera, this hotel is simply the best choice. I truly had a great experience and am looking forward to going back.

The Carlton without Aida just isn’t the Carlton anymore. It’s like Paris without the Eiffel Tower. She truly is the heart and soul of the place! Walah

We would like to sincerely thank Sebastien from the Valet Team for going the extra mile in making sure our cars were taken care of and handed over properly. He even assisted us in contacting the driver who will pick up the cars and we didnt even ask him for it. He answers very fast, very clear and with complete information so we always didnt have to worry. He even shared photos of cars being handed over to the pick up. It is always good to have a very reliable staff. Thank you so much Sebastien.

We would also like to thank the Guest Relations Team Cathy, Joanna and to all for all the help.