The Riverfront Hotel New Orleans

Hotels
•
Highgate Independent
8.6 (955 reviews)
701 Convention Center Blvd, New Orleans, Louisiana, 70130 , New Orleans , US
1-504-524-8200

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Conference space
Bicycle rentals nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room service
Cons:
Cleanliness issues
Some facilities need renovation
Parking problems

Categories

Cleanliness
7.8
Guests noted issues with room cleanliness and poor housekeeping experience.
Service
9.1
Staff were described as friendly and helpful in most reviews.
Location
9.3
The hotel is conveniently located near the cruise port and other attractions.
Room Quality
7.8
Rooms were described as large but a bit worn and not cleaned properly.
Amenities
8.8
Amenities such as valet parking and lobby snacks were appreciated.
Value for Money
8.3
Some guests felt the hotel did not meet expectations for the price.
Food and Beverage
8.8
Room service was noted as good aside from a minor issue with a bottle opener.
Overall Experience
8.9
Mixed reviews, but many stated they would return due to positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:07

Property Description

Experience the vibrant charm of New Orleans at The Riverfront Hotel, where comfort meets convenience in the heart of the city.

Luxe Accommodations
Relax in one of our elegantly designed 202 guestrooms featuring plush pillowtop beds with down comforters and premium bedding, ensuring a restful retreat after a day of exploration. Enjoy modern amenities including complimentary Wi-Fi and cable programming for your entertainment.

Gastronomic Delights
Indulge your palate at Fulton St. Bistro, our on-site restaurant specializing in exquisite French cuisine. From delightful breakfasts served until noon on weekends to room service for leisurely dining, we cater to all your culinary cravings.

Exceptional Amenities
Stay active in our 24-hour fitness center or plan your next event in our versatile meeting rooms. With a dedicated concierge team and additional services like laundry and luggage storage, we ensure a seamless stay.

Don't miss out on the excitement of New Orleans—book your stay at The Riverfront Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 955 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.9
T
Taylor • solo_traveller • us
10
Excellent!
Pros:

The place was wonderful! Very clean, staff was super friendly and helpful, safe location and convenient

2026-03-04 • via Nuitee
E
Evgeniia • solo_traveller • us
3
Stay at your own risk
Pros:

It was clean and there was a bed

Cons:

The room was noisy. I couldn’t sleep at all, it wasn’t comfortable . One time the mirror fell off the wall when I was sleeping and I couldn’t sleep after that. Another night I was trying to sleep before my flight back, and there was a huge rumble and a fight of multiple people and a kid crying hard in the corridor right next to my room. It took almost 20 minutes to calm them down, although I called the front desk for the help immediately. I wanted to call the police because I was scared and it was so late at night.

2026-03-02 • via Nuitee
I
Ian • couple • gb
10
I will recommend the hotel to anyone going to New Orleans
Pros:

room was great and staff very helpful and friendly

2026-03-02 • via Nuitee
W
William • couple • us
7
2026-03-01 • via Nuitee
K
Kevin • couple • us
10
Very conveinent to the cruise port
Pros:

Soft

Cons:

Hotel provide airport shuttle

2026-02-28 • via Nuitee
J
Jose • family_with_children • us
8
Pros:

Friendly and helpful staff. Coffee in room and in lobby.

Cons:

No shower gel. Requested twice but they seemed to be out of stock.

2026-02-25 • via Nuitee
U
Urs • solo_traveller • de
10
Sehr schöner Aufenthalt
Pros:

Schönes Zimmer

2026-02-24 • via Nuitee
R
Robert • family_with_children • us
8
Ok
Pros:

Clean.the staff was great

Cons:

Small beds and refrigerator

2026-02-23 • via Nuitee
J
John • couple • us
9
2026-02-23 • via Nuitee
B
Brian • couple • us
6
Stay was fine. Don’t like the extra charges.
Pros:

Pricing was decent

Cons:

Stated room was not ready. $50 to hold luggage or $100 and a room would be available.

2026-02-22 • via Nuitee
M
Marco • extended_group • it
10
Pros:

Abbiamo apprezzato la

2026-02-22 • via Nuitee
A
Anjaneice • couple • us
10
2026-02-12 • via Nuitee
V
Valeria • family_with_children • ar
10
Great Location
Pros:

The location was great the room was comfortable and so were the beds.

2026-02-11 • via Nuitee
E
Emiliano • family_with_children • us
10
The staff were phenomenal, great location, and the place was worth it. I would definitely come back, and recommend this
Pros:

The staff were phenomenal, great location, and the place was renovated nicely.

Cons:

I genuinely think the room thermostat/AC was broken in the room I was staying in. Like the thermostat said 60 however the room was HOT lol Even after attempting to make it max ac at the lowest temp setting (60) it never got any cooler. The showers definitely need an upgrade too.

2026-02-09 • via Nuitee
M
Mohamed • couple • fr
8
Top, à faire
Pros:

la vue, privilégiez un spot à l'extrémité pour moins de lumière

Cons:

wallou

2026-01-29 • via Nuitee
N
Nicklya • solo_traveller • us
8
2026-01-27 • via Nuitee
D
Diego • couple • co
9
100% recomendation
Pros:

Within walking distance to all major attractions in New Orleans. In front of an outlets mall and next to restaurants and bars. Adding to that, spacious & clean rooms.

Cons:

Old elevators and not included breakfast.

2026-01-27 • via Nuitee
R
Robin • family_with_children • us
9
2026-01-26 • via Nuitee
D
Diamond • couple • us
10
2026-01-26 • via Nuitee
T
Travis • couple • us
9
2026-01-24 • via Nuitee