DoubleTree by Hilton Philadelphia Airport

Hotels
•
Doubletree by Hilton
7 (1921 reviews)
4509 Island Avenue , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Nice staff in Players Sports Bar
Cons:
Unfriendly front desk
Outdated facilities

Categories

Cleanliness
5.75
Rooms were nasty and outdated.
Service
7.25
Desk staff were less than friendly and unhelpful.
Location
8.25
Close to stadium, convenient location.
Room Quality
6.75
Rooms are outdated; beds were comfortable.
Amenities
5.75
Lacked essential amenities; no fridge or microwave.
Value for Money
7.75
Didn't receive guaranteed rate; felt overcharged.
Food and Beverage
6.75
Limited breakfast options, only paid meals available.
Overall Experience
7.75
Overall disappointing, won't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:57

Property Description

Luxurious Amenities

Experience top-notch comfort at the Doubletree by Hilton Philadelphia Airport with a state-of-the-art fitness center and an indoor heated pool. Relax and unwind in style during your stay.

Convenient Location

Situated adjacent to Philadelphia International Airport and close to the City Centre, our hotel offers the perfect blend of accessibility and tranquility. Explore nearby attractions like the Pennsylvania Convention Center and the iconic Liberty Bell with ease.

Delightful Dining Options

Indulge in a culinary journey with our two on-site dining options, ensuring that every craving is satisfied. Enjoy a delectable meal without having to leave the comfort of the hotel.

Book your stay at the Doubletree by Hilton Philadelphia Airport now for a memorable and seamless travel experience.

Important information:

A valid credit card required to secure incidentals at the time of check-in on pre-paid reservations. This will be accomplished via an authorization to this credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7
Based on 1921 reviews
Cleanliness: 5.75
Service: 7.25
Location: 8.25
Room Quality: 6.75
Amenities: 5.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
H
Harry • extended_group • us
10
2026-07-18 • via Nuitee
C
Camila • solo_traveller • br
6
2026-07-17 • via Nuitee
P
Phydun • couple • us
10
2026-07-14 • via Nuitee
F
F3069YFalanj • Solo travel
2
Terrible first impression
Pros:

Room was unready despite it being 1:00 pm. Was then forced to sit in the lobby and wait for it even though it was booked days in advance. Honestly worst hotel experience I’ve had in a while and the front desk lady acts like she has other things to do.

2026-07-11 • via Tripadvisor
M
Michele • solo_traveller • pt
5
Cons:

Air conditioning in the lobby was not working so I felt very sorry for the staff.

2026-07-08 • via Nuitee
R
Rob • solo_traveller • cw
7
Average
Pros:

room was ok

Cons:

the breakfast was very poor. could be much better

2026-07-01 • via Nuitee
K
Konstantin • family_with_children • us
8
It wa a good stay except for a few mishaps
Pros:

room was appropriate size, bed as well.OIt was clean and well maintained

Cons:

A night before our check in a person opened our door. He was given the key card to our room as if it was assumed that we already left. Next morning when we came back from gym our cards didn't work. Front desk official apologized and fixed the problem . New cards worked in the elevator but not on our room. Went back to front desk again and then it was fixed. Also, of 3 elevators only one is constantly working. Second one was on and off, and third one didn't work at all

2026-06-30 • via Nuitee
V
Voyage65020712143 • Family • Helensburgh, Argyll and Bute, Scotland
4
Could be so much better - what a shame
Pros:

Rates need to reflect services available. Reception, please acknowledge guests and don’t answer phones when checking someone in.

Pool closed during stay, which was the reason we booked this particular hotel prior to flying home.

Sports bar - hopefully gets refurbished, tired and worn. Food standard pretty poor for price and no draft beer available at all.

That said we had refurbed room which was good - bed good - bathroom refurb poor, room 612 - ask contractor to review bathroom works…..holes in tiles and generally unfinished.

If you are charging top dollar then include breakfast in room rate as without the facilities available breakfast included would be an appreciated gesture and inexpensive to provide given the issues during refurb.

Put yourself in guest shoes when considering pro active solutions.

There are far, far better airport hotels for way less - go visit schipol airport for great pre flight hotels such as Clarendon.

2026-06-29 • via Tripadvisor
N
Nildea Miranda • couple • br
10
2026-06-29 • via Nuitee
P
Paul • couple • us
2
Cons:

Staff was rude. Over priced for a glorified econolodge

2026-06-28 • via Nuitee
D
Dan • family_with_children • us
7
A bit outdated a lot of imperfections and careless maintenance work.
Pros:

Location

Cons:

Outdated

2026-06-24 • via Nuitee
B
Bianca • extended_group • us
10
2026-06-21 • via Nuitee
D
Danilo Augusto • family_with_children • ec
8
2026-06-21 • via Nuitee
R
Ruby • family_with_children • us
9
2026-06-19 • via Nuitee
D
Dominique • couple • us
10
2026-06-17 • via Nuitee
T
Tyrone • solo_traveller • bs
4
Property is Dated. But that's not the Worse part.
Pros:

Location. It was close to the airport and not too far from city center.

Cons:

I have stayed to this hotel at least 3 or 4 times. Each time there was an issue with parking. The gate always has a problem. But this last visit probably will be my last stay. They placed a hold on my card days after I checked out and after a month the accounts department won't return a call. I sent an email to Customer Service, no answer. This hold has now been on my card for 1 month. My wife loves the Doubletree brand but this may be the last we ever stay to one because this is unacceptable.

2026-06-16 • via Nuitee
N
Nancycoll • Couples • Washington DC, District of Columbia
10
Everything we needed
Pros:

Just want to give these guys a little love to help raise their average rating, which they rightly deserve.
Stayed for one night, just needed a place to get some sleep after a long flight.
The staff at the desk and in the restaurant were all terrific - joyful and helpful. The hotel is pretty far into its renovation and looking spiffy. Our room was new, clean, and had a great bed.
I’d happily stay again, and I’m really happy that Hilton is finally putting some money into their Doubletrees, which I’ve always had a soft spot for.

2026-06-12 • via Tripadvisor
C
Charles • couple • us
7
2026-06-04 • via Nuitee
K
karin • family_with_children • us
2
Will never stay there again!
Pros:

Nothing

Cons:

Everything it was under construction and it was terrible.

2026-05-31 • via Nuitee
W
William • extended_group • us
8
Cons:

lot of perks shut down because of remodel and front guy little Rude up front to people before us cause said he has not been able to eat yet lol

2026-05-30 • via Nuitee