Sonesta Charlotte Lower South End

Hotels
Sonesta Hotels
8.4 (2215 reviews)
5700 Westpark Drive , Charlotte , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice location
Comfy beds
Friendly service
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Parking fees
No microwave in room
Old furniture

Categories

Cleanliness
7.79
Noted issues with cleanliness, such as hair on sheets and unclean areas.
Service
9.26
Overall service was friendly and accommodating, with staff addressing issues promptly.
Location
8.8
Convenient location with good access to nearby amenities.
Room Quality
8.25
Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.
Amenities
7.78
Issues with absent amenities like microwave and working ice machine.
Value for Money
8.24
Room rates are reasonable for the value, but parking fees were considered inconvenient.
Food and Beverage
8.29
Compliments on breakfast but no specific critiques noted.
Overall Experience
8.76
Positive overall experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Amenities

This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

Elegant Rooms and Suites

Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

Dining and Entertainment Options

Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed.

Only dogs are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 28, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 2215 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
Misuani solo_traveller us
10
2026-09-12 via Nuitee
L
LaTisha solo_traveller us
8
2026-09-12 via Nuitee
S
Samantha couple us
9
2026-09-12 via Nuitee
C
Ciera couple us
8
2026-09-11 via Nuitee
J
Javon solo_traveller us
10
2026-09-11 via Nuitee
J
Jarharree couple us
7
2026-09-11 via Nuitee
S
Sophia family_with_children us
10
Pros:

I liked everything, y’all just don’t have a Jacuzzi and I think that should be one of the things that y’all need to have for the price.. 9 out of 10 it was Will worth it..🥰

Cons:

The only thing I didn’t like is they charged me a $50 deposit and I never got it back..

2026-09-10 via Nuitee
J
Javier couple es
9
Pros:

La atencion del personal fue extraordinaria. Especialmente los camareros del bar.

2026-09-09 via Nuitee
B
Bekka65 couple us
8
Nice hotel, if you are in the market for a Charlotte hotel, then its doable. Perfect for dog family!
Pros:

Room was nice and clean. Pool area was nice, but the fire pits were not lit at night. Check in was very easy. Parking very accessible, but you have to pay extra. Breakfast was good, service ok, but not exceptional. Loved the little dog door hanger that they give you. Very dog friendly place.

Cons:

No blanket or comforter on the bed. Just a sheet type of covering. Fire pits not lit at night. Tip included in price of buffet breakfast which came to $30.00. Not worth that price. The buffet was worth the $23....but I think a $7 tip for a buffet style should be OPTIONAL. The service was great, but what if it wasn't?? Tons of Charlotte traffic around the hotel. All in all, nice, but not as nice as depicted in the ads.

2026-09-09 via Nuitee
J
Jarin solo_traveller us
9
2026-09-08 via Nuitee
K
krystal couple us
8
2026-09-08 via Nuitee
O
ojosazul3s solo_traveller us
10
Pros:

They were able to upgrade our room, due to the shower door leaking.

2026-09-07 via Nuitee
E
Emma couple us
8
2026-09-07 via Nuitee
D
Donna solo_traveller us
3
Pros:

Front desk staff were very nice while restaurant staff was extremely rude. I won't go back.

2026-09-07 via Nuitee
A
Alves couple us
5
2026-09-06 via Nuitee
G
Gloria solo_traveller us
5
First and last time visiting
Pros:

The beds were comfortable and it it really beautiful inside. The staff was really nice, except for the man helping with people's luggage. He was very rude to the group that was coming in.

Cons:

We went for a staycation to enjoy the pool and I wanted to enjoy the outside bar. The indoor pool could have a bit more heat in it if it's going to have the water so cold. The bar was never open when I was there.

I didn't like the idea of having to pay to park, because where else are you going to park? The food was way too expensive. Especially breakfast. No continental breakfast, and the buffet is $30 per person. That buffet was not worth $30 at all. Especially when I had a child with me that doesn't even eat that much. The biscuits and the waffles were so dry and the coffee was not hot. I really felt like I could have stayed at home for what experienced.

2026-09-06 via Nuitee
R
Rahulkumar extended_group us
1
2026-09-06 via Nuitee
K
Keira solo_traveller us
8
Pros:

I liked everything for the most part..

Cons:

I didnt like paying to park. It doesnt make sense for the area. Also I didnt like that there wasn't a comforter. Just two flat sheets and a hospital blanket in between.

2026-09-06 via Nuitee
S
Sheilly family_with_children us
9
Pros:

Muy tecnológico

2026-09-06 via Nuitee
B
brown couple us
10
2026-09-03 via Nuitee