Sonesta Charlotte Lower South End

Hotels
•
Sonesta Hotels
8.4 (1819 reviews)
5700 Westpark Drive , Charlotte , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Nice location
Comfy beds
Friendly service
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Parking fees
No microwave in room
Old furniture

Categories

Cleanliness
7.79
Noted issues with cleanliness, such as hair on sheets and unclean areas.
Service
9.26
Overall service was friendly and accommodating, with staff addressing issues promptly.
Location
8.8
Convenient location with good access to nearby amenities.
Room Quality
8.25
Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.
Amenities
7.78
Issues with absent amenities like microwave and working ice machine.
Value for Money
8.24
Room rates are reasonable for the value, but parking fees were considered inconvenient.
Food and Beverage
8.29
Compliments on breakfast but no specific critiques noted.
Overall Experience
8.76
Positive overall experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Amenities

This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

Elegant Rooms and Suites

Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

Dining and Entertainment Options

Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed.

Only dogs are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Sep 5, 2025 until Thu, May 21, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.4
Based on 1819 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
T
Taheeda • couple • us
7
I enjoyed my stay, staff was amazing. Just wish it was a bit cleaner
Pros:

The staff was great.

Cons:

The room could have been cleaner. There were dead bugs.

2026-02-14 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-02-13 • via Nuitee
A
Allison • family_with_children • us
1
2026-02-11 • via Nuitee
J
Jasmon • family_with_children • us
9
2026-02-11 • via Nuitee
S
sellers • couple • us
10
2026-02-11 • via Nuitee
J
Jasmine • couple • us
10
2026-02-09 • via Nuitee
L
Latitia • extended_group • us
9
2026-02-09 • via Nuitee
J
Jenifer • solo_traveller • gb
10
Great Hotel, Staff and Location
Pros:

Comfortable beds, very nice staff, shuttle to airport, good shower, nice clean room.

2026-01-31 • via Nuitee
J
Jeff • family_with_children • us
10
2026-01-29 • via Nuitee
K
Khadijah • family_with_children • us
10
2026-01-29 • via Nuitee
D
Deja • couple • us
9
2026-01-29 • via Nuitee
K
Kayon • family_with_children • us
10
The stay
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
N
Nicole • solo_traveller • us
10
It was very accommodating
Pros:

Everything!

Cons:

Too many connecting rooms

2026-01-29 • via Nuitee
O
Orlando • family_with_children • us
10
This feels like home
Pros:

Very smooth check in and out, clean room, and most of all great bartenders and great food.

Cons:

Indoor pool was just too cold.

2026-01-28 • via Nuitee
A
Austin • couple • us
9
2026-01-27 • via Nuitee
D
Dale • couple • us
10
2026-01-24 • via Nuitee
Y
Y5768WRcharlesh • Business
8
My go-to do my Charlotte business trips
Pros:

Rooms are clean, beds are comfortable, bathrooms are clean. Restaurant/bar is clean as well with a great atmosphere. The menu is actually very good, cocktail menu is creative and tasteful, not cliche. The management as well as the staff are extremely nice and get to know you by name and in my case, my dog’s name also. Henrick, Brittany, Pete, Elisha, Brandy, Sharon are my favorites. Oh and Can’t forget James and Franklin! Location is very convenient for me for my work trips as I’m in Charlotte almost every week. I could go to other places, but because of what I stated above, these are my reasons why I keep coming back. Much love.
-Louie

2026-01-21 • via Tripadvisor
C
Cruz • couple • us
5
Pros:

Staff

Cons:

Dusty needs better cleaning also price of breakfast pricey!

2026-01-21 • via Nuitee
S
Showanda • couple • us
10
2026-01-21 • via Nuitee
S
samuel • family_with_children • us
9
Pros:

Front desk employee was very professional and nice

Cons:

No complaints

2026-01-20 • via Nuitee