Sonesta Charlotte Lower South End

Hotels
Sonesta Hotels
8.4 (2189 reviews)
5700 Westpark Drive , Charlotte , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice location
Comfy beds
Friendly service
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Parking fees
No microwave in room
Old furniture

Categories

Cleanliness
7.79
Noted issues with cleanliness, such as hair on sheets and unclean areas.
Service
9.26
Overall service was friendly and accommodating, with staff addressing issues promptly.
Location
8.8
Convenient location with good access to nearby amenities.
Room Quality
8.25
Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.
Amenities
7.78
Issues with absent amenities like microwave and working ice machine.
Value for Money
8.24
Room rates are reasonable for the value, but parking fees were considered inconvenient.
Food and Beverage
8.29
Compliments on breakfast but no specific critiques noted.
Overall Experience
8.76
Positive overall experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Amenities

This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

Elegant Rooms and Suites

Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

Dining and Entertainment Options

Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed.

Only dogs are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 2189 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
A
Aleeha couple us
4
Pros:

Clean and convenient location!

Cons:

I did late check out and the housekeeping staff kept knocking on my door before my check out and even the male housekeeping staff entered my room while I didn’t have clothes on without my permission.

2026-08-08 via Nuitee
G
Gloria couple us
10
2026-08-08 via Nuitee
J
Jazmine family_with_children us
4
Cons:

The toilet wouldn't stop running and the room had bug( spiders and beetles). and I already paid $500 for the room only to have to pay for parking as if i'm not staying there.

2026-08-07 via Nuitee
D
Diego Jose couple us
10
Pros:

Súper cómodo , buena ubicación y excelente hotel

2026-08-06 via Nuitee
C
Carolyn couple us
1
Absolutely horrible I would not recommend a dog stay here!
Pros:

Nothing much honestly!

Cons:

Water took forever to heat up, not to mention my husband scratched his arm turning the water on because its old and eroded and wouldn’t turn easily. The 8th floor smells like a mechanic shop with dirty motor oil. Rooms smelled like a sweaty locker room. No microwave in the rooms or 8th floor.

2026-08-06 via Nuitee
L
Lydia couple us
9
Excellent loved it
Pros:

The pool was great and the bar and restaurant that was connected was cute

Cons:

Slight mildew smell in the hallway

2026-08-04 via Nuitee
R
Raven couple us
7
Comfy beds, rooms seems a little outdated compared to the lobby area, fairly priced for last minute booking
Pros:

I enjoyed the property the lobby looks like it was recently updated although the rooms were not. The beds and blackout curtains were a favorite. The gym was also very nice.

Cons:

It was a mildew smell as soon as i got off the elevator on my floor, traces of mold on my lampshade so it seems to be some type of moisture issue. The sockets in my room seem old and short circuited but there was a power strip in my room which was appreciated. The ice machine on my floor also didnt work.

2026-08-03 via Nuitee
C
Cari extended_group us
10
Pros:

Loved the room with access to outside for our dog.

2026-08-03 via Nuitee
A
Amanda couple us
1
2026-08-03 via Nuitee
J
Jerome couple us
10
2026-08-03 via Nuitee
H
Hur family_with_children us
10
Awesome place to stay!
Pros:

Pool, the bar and food were good!

Cons:

Wish we had vending machines on the floors so I didnt have to walk all the way back to the lobby.

2026-08-03 via Nuitee
C
Chandaise couple us
9
Overall the stay was pleasant and comfortable would recommend to others
Pros:

Everything was pleasant and peaceful with a comfortable environment

Cons:

NA

2026-08-03 via Nuitee
A
Alexa solo_traveller us
8
2026-08-03 via Nuitee
C
Cari couple us
10
2026-08-03 via Nuitee
K
Keyonna couple us
10
2026-08-02 via Nuitee
L
Laura solo_traveller us
8
2026-08-02 via Nuitee
C
Carlos couple us
10
2026-08-02 via Nuitee
L
Laura family_with_children us
8
2026-07-25 via Nuitee
S
Shaniqua family_with_children us
10
2026-07-24 via Nuitee
Y
yakema solo_traveller us
6
Pros:

The location the overall atmosphere

Cons:

I paid for a room with a balcony .. booked a room with a balcony .. did not receive a balcony room

2026-07-24 via Nuitee