London Marriott Hotel Grosvenor Square

Hotels
•
Marriott Hotels & Resorts
8.1 (503 reviews)
Grosvenor Square , London , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Security issues
Missed items by housekeeping

Categories

Cleanliness
7.24
An incident with personal items going missing after room service indicates potential concerns around cleanliness.
Service
8.51
Most reviews highlight the warmth and helpfulness of the staff, except for the unprofessional response during the theft incident.
Location
8.75
The hotel is praised for its excellent location close to key sites and easy access to transportation.
Room Quality
8.2
Refurbished rooms with spacious layouts and good quality amenities contribute to positive perceptions.
Amenities
8.23
Amenities such as the executive lounge and quality breakfast have received positive mentions.
Value for Money
7.69
Overall value is seen as good, although some guests may question this due to issues raised.
Food and Beverage
8.24
The breakfast served at the hotel restaurant has been positively commented on.
Overall Experience
7.9
Mixed experiences with highlights in service and location, but some safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Luxurious Accommodation: The London Marriott Hotel Grosvenor Square offers luxurious air-conditioned rooms with modern amenities and stylish decor, providing a comfortable stay for guests.

Gourmet Dining Options: Guests can indulge in exquisite dining experiences at the Gordon Ramsay Bar & Grill and Lucky Cat restaurant, offering a variety of culinary delights from Pan-Asian to American grills.

Fitness and Wellness: Stay active during your stay with complimentary access to the on-site gym, featuring a well-equipped fitness center with free weights and cardio equipment.

Experience luxury, fine dining, and wellness at the London Marriott Hotel Grosvenor Square. Book your stay now for an unforgettable experience.

Important information:

A continental breakfast is available at GBP 22 per person per day.

The credit or debit card used to make the reservation must be presented upon check-in at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.1
Based on 503 reviews
Cleanliness: 7.24
Service: 8.51
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 7.9
W
wassie2006 • Family
10
A perfect stay in central London
Pros:

We had a wonderful stay. The hotel is beautiful, very clean and centrally located. The rooms were spacious and well appointed. The staff is friendly and extremely helpful, David the doorman being a standout. Management kindly welcomed us with champagne, macarons and cookies. If there was any city noise, we couldn't hear it. Amenities are plentiful though we only took advantage of the M Club Lounge which offered quality food and drink choices 24 hours a day. Though we stayed on points, we felt it was well worth it. We couldn't've asked for more.

2026-04-04 • via Tripadvisor
L
Lynn Scibetta • family_with_children • gb
10
We will be back
Pros:

Everything about this hotel was superb, they look after you and help when a situation goes wrong.

Cons:

There was nothing to dislike at all

2026-04-01 • via Nuitee
V
vanuza06 • Couples
10
Ferias maravilhosas.
Pros:

The 5 star rating its for guest who have equal or superior rooms or are part of the silver or gold clubs. If you're not part of that elite, keep reading the review. The only aspect in common of my experience with the "elite" is the address and the excellent team that works at the hotel. The breakfast is à la carte, that means that you will only have the right to have one (a unit) of bread, a coup of coffee, some juice and an item in the menu. Anything else will be charged as an extra. Beyond that, if you have habit of not showering or cleaning your hair every day, you will not be able to use the shower. As it encompasses the entire box – for not washing your body alongside your entire hair, all that's left is to use the Handheld showerhead. Returning to the breakfast, one situation was that the coffee machine broke during our stay. It only got fixed two days later, so we were without one of the few breakfast's options

2026-03-28 • via Tripadvisor
V
Vanuza Teixeira • family_with_children • pt
8
Vacations
Pros:

The 5 star rating its for guest who have equal or superior rooms or are part of the silver or gold clubs. If you're not part of that elite, keep reading the review. The only aspect in common of my experience with the "elite" is the address and the excellent team that works at the hotel. The breakfast is à la carte, that means that you will only have the right to have one (a unit) of bread, a coup of coffee, some juice and an item in the menu. Anything else will be charged as an extra. Beyond that, if you have habit of not showering or cleaning your hair every day, you will not be able to use the shower. As it encompasses the entire box – for not washing your body alongside your entire hair, all that's left is to use the Handheld showerhead. Returning to the breakfast, one situation was that the coffee machine broke during our stay. It only got fixed two days later, so we were without one of the few breakfast's options

2026-03-28 • via Nuitee
D
David • family_with_children • fr
10
2026-03-23 • via Nuitee
A
Anne • solo_traveller • ch
10
2026-03-21 • via Nuitee
N
Noelle • solo_traveller • sg
7
if location and convenience is a priority, this hotel is it, but overall value for money is low
Pros:

location, location, location. short walk to oxford street yet away from the noise and hustle of vehicle and foot traffic. free unlimited drinking water was a nice touch

Cons:

breakfast was ala carte, and service was very slow. room felt small (cant walk through the corridor without closing the toilet door, and toilet door clashes with front door if not closed completely). still comfortable for a single occupant, but it’s be stretching it for 2 pax

2026-03-21 • via Nuitee
D
David • extended_group • gb
10
Smashing staff and rooms. Location is brilliant.
Pros:

Location and great staff

Cons:

Nothing really. The breakfast / dining area needs a revamp as it’s looking tired with chipped furniture etc.

2026-03-21 • via Nuitee
A
AnonEMuss2018 • Family
10
Decent Option for Stay in Central London but not Top End 5 Star Luxury
Pros:

Location is excellent, a few minutes walk from Bond Street underground. Room and hotel are decent but significantly less opulent and luxurious than other five-star hotels in London. The room (an suite upgrade) was large. M-Lounge in the basement of the hotel was OK with modest offerings. Staff were extremely friendly and helpful.

2026-03-15 • via Tripadvisor
R
Rachel • extended_group • gb
10
2026-03-15 • via Nuitee
L
laura • family_with_children • ar
10
one of the best hotels I've ever been
Pros:

everything! simply, perfect hotel!

Cons:

really cant think of anything to complain!!

2026-03-14 • via Nuitee
M
Marwa • solo_traveller • om
7
2026-03-14 • via Nuitee
M
Marwa • solo_traveller • om
7
2026-03-14 • via Nuitee
L
Lawrence • couple • us
8
Professional staff and perfect location. Decent amenities
2026-03-10 • via Nuitee
P
Peter • family_with_children • cz
9
Pros:

Lovely breakfast. Nice location

2026-03-05 • via Nuitee
Y
yannis • couple • gr
9
our stay in general terms it was nice
Pros:

The breakfast was very good and especially because was served

Cons:

the beds could be more

2026-02-22 • via Nuitee
H
HASSAN • couple • sa
10
2026-02-10 • via Nuitee
A
Ali • solo_traveller • ae
8
2026-02-08 • via Nuitee
R
robsI194SW • Business
10
Wonderful experience
Pros:

Kiera and Voin are excellent members of the team

2026-02-04 • via Tripadvisor
A
Adrian • couple • it
7
Not satisfied enough, it's Marriott after all.
Pros:

Location!
An impossibly kind man working at the entrance and carrying suitcases..he beat the game 10/10

Cons:

Very noisy air conditioner in the room
They don't have classic espresso..

2026-01-31 • via Nuitee