Holiday Inn Express Hotel & Suites DFW Airport South by IHG

Hotels
•
IHG
8.4 (138 reviews)
4235 W Airport Freeway, Irving, Texas, 75062 , Irving , US
+1 972-659-1272

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Facilities

Elevator
Fitness facilities
Free airport transportation
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Internet access in public areas - high speed
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds / very good mattress
Friendly and helpful staff (specific praise for Gabriel and shuttle drivers)
Good breakfast (hot cinnamon rolls, omelettes)
Spacious rooms
Convenient for airport and near restaurants
Cons:
Occasional cleanliness issues (mildew, cigarette smell, unclean rooms, non-working outlets)
Shuttle delays / limited shuttle hours
High airport parking cost reported as a rip-off
Noise issues (ice machine, highway, lift)
Inconsistent management response for third-party bookings

Categories

Cleanliness
7.8
Mixed reports: many guests called rooms and property clean, but several noted mildew, cigarette smell, unclean rooms and non-working outlets—overall slightly below typical for this brand.
Service
9
Generally strong staff performance: several mentions of friendly, helpful staff and excellent shuttle drivers (Gabriel singled out). A few service failures (ignored manager request, long shuttle wait) but positives dominate.
Location
8.5
Convenient for airport and within walking distance to restaurants; proximity to highway causes some noise for a minority of guests.
Room Quality
8.2
Rooms described as spacious with very comfortable mattresses and beds; some complaints about dated rooms, outlets not working and occasional odors.
Amenities
8.5
Breakfast and shuttle commonly cited as amenities; breakfast generally praised (cinnamon rolls, omelettes), shuttle useful though some experienced long waits; minor issues like no in-room drinking water reported.
Value for Money
7.7
Mixed value perception: many felt the stay was adequate, but notable negative around costly airport parking and feeling 'ripped off' lowered this score.
Food and Beverage
8.9
Mostly positive mentions of breakfast quality (hot cinnamon rolls, omelettes) and plentiful options; one report of poor breakfast but overall favorable.
Overall Experience
8.6
Predominantly positive overall stays (clean rooms, comfy beds, good staff and breakfast) tempered by isolated but significant negative incidents (parking fees, shuttle delays, noise, occasional unclean rooms).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Recreational Amenities: Enjoy the outdoor pool and 24-hour fitness center for a relaxing stay.

Complimentary Breakfast and Services: Start your day with a complimentary breakfast and take advantage of amenities like a business center, dry cleaning services, and free newspapers.

Convenient Location: Located near Irving Mall Shopping District, with easy access to nearby attractions and airports for a hassle-free stay.

Plan your trip to Holiday Inn Express Hotel & Suites DFW Airport South for a comfortable and convenient stay near Irving Mall Shopping District.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.4
Based on 138 reviews
Cleanliness: 7.8
Service: 9
Location: 8.5
Room Quality: 8.2
Amenities: 8.5
Value for Money: 7.7
Food and Beverage: 8.9
Overall Experience: 8.6
A
ALVIN
10
Pros:

Red Lobster, and a convenience store, were all we needed.

2025-09-27 • via Nuitee
K
Karen
10
Pros:

No hairs were found in the sink or shower.

2025-08-17 • via Nuitee
C
Cheryl
8
Pros:

Good

2025-08-14 • via Nuitee
E
Eduardo
10
Pros:

The property was clean and the staff was friendly. I would stay here again.

2025-08-04 • via Nuitee
J
James
4
Rip off
Pros:

I stayed because I had a flight out in the morning and back the next day I thought it was ridiculous that this property doesn’t have a by the day airport parking fee it cost me 75$ from parking one night and then the shuttle to airport didn’t start till 6am and I had a 7 am flight so even though I payed 75 for parking I had to uber to airport total rip off will never stay here again

2025-07-31 • via Nuitee
C
Chris • family
10
Pros:

Room lighting was great. Rooms nice and spacious. Staff was excellent to deal with.

2025-07-28 • via Nuitee
A
Abdul • partner
10
Pros:

My stay here was perfect. Needed a hotel close to the airport and this came up first. Glad o chose it for my 3 day stay in Dallas. Clean rooms, comfy beds and had everything I could need at a hotel.
Also, their breakfast was good. I really liked the hot cinnamon rolls. Their omelettes and other options were plentiful and good.

2025-07-23 • via Nuitee
B
Birgit
10
Pros:

Most comfortable mattress of any hotel I’ve stayed in

2025-07-04 • via Nuitee
T
Toni
10
Pros:

After our flight got cancelled we needed a shower and clean room! Having a shuttle pick us up and take us back for next day flight was amazing and drivers were excellent!

2025-06-27 • via Nuitee
C
Cathy
10
Pros:

Na

2025-06-24 • via Nuitee
M
Maritza
10
Pros:

Overrall great experience

2025-06-21 • via Nuitee
C
Carmen • family
10
Pros:

It was good

2025-06-20 • via Nuitee
G
G367VBlisat • Business
10
Great staff
Pros:

Great stay! Gabriel was fantastic- super friendly and accommodating. Rooms were spacious and breakfast was good. Walking distance to some restaurants

2025-06-18 • via Tripadvisor
K
Khai • partner
10
Pros:

Good staff, good breakfast, comfort bed

2025-05-29 • via Nuitee
H
Holly • family
6
Pros:

Property was dated and room was not clean. Also had a mildew smell. Some outlets did not work.

2025-05-25 • via Nuitee
S
Sergio • partner
10
Pros:

Everything was fine, just the strong smell of cigarettes when we got to the room

2025-05-16 • via Nuitee
R
Robert
8
Pros:

Everything

2025-05-06 • via Nuitee
Y
Yasong • family
6
Pros:

I phoned the hotel to pick up at the airport on arrival .We waited the hotel shuttle for 1 hour. So we had to take a taxi to the hotel for 41$.

2025-04-27 • via Nuitee
A
Ann
6
Holiday Inn Stay was okay
Pros:

My stay at this particular Holiday Inn Express was adequate. I will not be staying there again.

2025-04-18 • via Nuitee
P
Paul
4
Pros:

Emergency drill awakened. Near the noisy ice machine. Period in and out of the exit door through much of the night.

2025-04-03 • via Nuitee