Houston Airport Marriott at George Bush Intercontinental

Hotels
•
Marriott Hotels & Resorts
9 (1813 reviews)
18700 John F. Kennedy Boulevard , Houston , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Expensive wifi
Some cleanliness concerns
Aging facilities

Categories

Cleanliness
8.5
Some mentions of cleanliness issues, specifically mentioning a bad smell in the elevator area.
Service
10
Friendly staff and prompt assistance, although there was a slight concern about wifi charges.
Location
9.5
Conveniently located near the airport with great access to terminals.
Room Quality
9
Rooms described as comfortable and clean, but some mention of the hotel's aging facilities.
Amenities
8.5
While basic amenities are available, room service was limited.
Value for Money
8
Mixed feelings about value, especially due to the $16 wifi charge and the overall hotel price.
Food and Beverage
9
Restaurant was good with reasonable prices, but had limited meal options at times.
Overall Experience
9.5
Positive overall experience, especially for layovers, with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:02

Property Description

Luxurious Accommodations
Experience elegance and comfort at Houston Airport Marriott at George Bush Intercontinental. Unwind in stylish guest rooms equipped with modern amenities including free Wi-Fi, premium TV channels, and cozy bedding.

Dining Excellence
Indulge in a culinary journey at our on-site restaurants. From upscale dining at CK’s Revolving Restaurant to casual breakfast at Allie’s American Grill, we cater to all tastes. Start your day with Starbucks coffee at The Daily Grind and end it with light bites at Flight Lounge.

Recreational Delights
Take a dip in the outdoor saltwater pool, soak up the sun on the terrace, or stay active at the fitness center. Whether you seek relaxation or exercise, our hotel provides the perfect setting for a memorable stay.

Book now for an unforgettable experience at Houston Airport Marriott, just minutes away from George Bush Intercontinental Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The maximum capacity of each room is 4 guests.

Parking is available only during your stay. Guests are not permitted to leave vehicles on-site during flight to/from George Bush Intercontinental Airport.

Please add pet information. Dogs and cats are welcome. Fee is $100 for 1, $150 for 2. Pets cannot be left unattended in guestroom.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Thu, Dec 18, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 34 per day.

Location

Guest Reviews

9
Based on 1813 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.5
J
Jason • family_with_children • us
10
2026-03-14 • via Nuitee
M
Marcia • solo_traveller • us
10
2026-03-13 • via Nuitee
J
Jody • family_with_children • us
4
Decent environment, lovely female desk agent, rude and snobby waiter, forgetful male desk agent.
Pros:

We had been stranded in a Houston airport for 2 days due to plane cancelations and delays. We had missed a connecting flight to KC as a result. We had been in that Houston airport with no luggage, so that meant no clothes, no bed, no toiletries for hygiene. We had our 4yo with us. Our hotels and rental car in KC had been prepaid and we were refused refunds even with travel protection because it was weather related. We were at that point, down $600. United refused to give a hotel voucher also due to delays. So we booked online the IAH Marriot since it was on site and we would be able to get back to the airport terminal quickly in the morning for our rebooked confirmed flight. When we arrived we were told 10 families were ahead of us and we could not check into our room until 3pm. It was roughly about 10am or so. We had no car, and still no luggage etc. We had nowhere to go. We were exhausted, hungry, and felt gross from sleeping on the airport floor. My phone number was confirmed and we were told we would get a call as soon as the room was available. We and several others were resting in lounge areas and on lobby seating around the hotel. We went into the restaurant and I purchased food for our 4yo and drinks for all of us. We sat on a sofa at the edge of the restaurant, NOT at a table or seating that was obviously part of the dining area. The 4yo fell asleep and my older daughter rested against the arm of the sofa. A waiter came over to us and said, "You cannot sleep here!" I said, "I paid for a room here, we can't check into it until 3. I am also a paying restaurant customer as we did buy food and drinks. We are not vagrants off the street. We have been sleeping in an airport for 2 days due to circumstances not in our control. Have some decency." He said, "Well you know, this is a restaurant!" Then stomped off. I got up and went to the front desk to check on our room. The agent said we should have been called 2 hours before.

Cons:

She gave us hygiene kits and a meal certificate for the mistake. Bless her! However that waiter humiliated us in front of other patrons and the original desk clerk failed to notify us our room was ready. It all could have been avoided had he notified us on time. For the price we paid, I expected much more from Marriot staff. I sincerely praise and appreciate the female desk agent that apologized and tried to help us. We were able to shower with hygiene products but we did not get to eat at the restaurant because I did NOT want to go back in there as that waiter had embarrassed us so badly.

2026-03-13 • via Nuitee
A
Arline • couple • pa
7
2026-03-12 • via Nuitee
R
Raul • couple • mx
1
Cons:

They double charged me even though I had already paid in Booking.com

2026-03-12 • via Nuitee
T
Tiara • solo_traveller • us
10
Pros:

The staff was great and extremely helpful

2026-03-09 • via Nuitee
K
Karen • couple • us
10
Pros:

Convenient

2026-03-09 • via Nuitee
R
Rebecca • family_with_children • us
6
Pros:

I enjoyed the short distance to the airport.

Cons:

I did not enjoy the check in staff, because of their lack of knowledge about airport shuttles. I attempted to ask the gentleman about returning my rental car and receiving a shuttle to the airport and he said just keep your car for the evening and return it tomorrow, because they don’t do shuttle service. It seemed as though he didn’t have the correct information. Being so close to the airport this type of information is crucial for guests.

2026-03-06 • via Nuitee
B
Bob and Carol • couple • us
8
Pros:

Ease of getting to the airport terminal.

Cons:

We were double-billed for the one night stay. Hopefully that is being corrected.

2026-03-06 • via Nuitee
F
Fahad • solo_traveller • ae
7
2026-03-06 • via Nuitee
J
Juan Carlos • couple • us
10
2026-03-05 • via Nuitee
J
Jeffery • solo_traveller • us
10
Pros:

The beds are comfortable

Cons:

The train wasn't running after 10 pm. But it's not a far walk and it's good to walk after a long flight. So it wasn't bad.

2026-03-03 • via Nuitee
M
Mary Louise • couple • gb
8
Excellent service in a comfortable if a little old fashioned hotel in a very convenient location for the airport.
Pros:

Excellent reception staff particularly Ana. Rachard in the restaurant was excellent too.

Cons:

A little bit old fashioned and run down.

2026-03-02 • via Nuitee
N
Nardus Meyer • couple • za
6
Cons:

Very nice hotel, but the infrastructure needs a makeover. Very old

2026-03-02 • via Nuitee
K
Keith Floyd • family_with_children • gb
5
2026-03-01 • via Nuitee
E
Elnora • couple • us
10
2026-02-27 • via Nuitee
G
Guillermo • couple • hn
10
2026-02-27 • via Nuitee
M
Montalvan • family_with_children • pa
7
Pros:

Ubicacion

Cons:

La actitud del gerente del turno

2026-02-26 • via Nuitee
M
Marianella • couple • cr
9
2026-02-25 • via Nuitee
K
Krzysztof • couple • pl
8
Ideal for travellers with stop over in Houston
Pros:

Location very close to the terminals, subway, bar, friendly staff

2026-02-24 • via Nuitee