Gran Hotel Costa Rica, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
9 (796 reviews)
2nd Avenue between streets 1 & 3 , San José , cr

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Expensive
Poor breakfast quality
Some indifferent service

Categories

Cleanliness
8.88
Rooms were noted as clean, but some complaints about bathroom flooding.
Service
9.85
Most staff were friendly and welcoming, though some instances of unhelpful service were mentioned.
Location
10
Consistently praised for its great central location.
Room Quality
8.84
Rooms were comfortable and well-equipped, but some were small with issues like water pressure.
Amenities
8.87
General quality but breakfast was found lacking, affecting perception of amenities.
Value for Money
8.33
Several reviews noted the hotel is expensive relative to the offerings.
Food and Beverage
7.88
Breakfast options were criticized and considered overpriced.
Overall Experience
9.37
Guests enjoyed their stay but had some reservations regarding price and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Explore the Cultural Heart of San José

Convenient Location: Situated in the vibrant heart of San José, our hotel is just a stone's throw away from iconic landmarks such as San José Cathedral and the National Theatre, ensuring you're at the center of the action.

Immersive Surroundings: With national museums, plazas, and charming boulevards right at your doorstep, you'll be effortlessly immersed in the rich culture and history of the city during your stay.

Walkable Attractions: Enjoy the convenience of being within walking distance to a myriad of cultural and tourist attractions, making it easy to explore and experience the best that San José has to offer.

Experience the essence of San José - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 31.64 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 796 reviews
Cleanliness: 8.88
Service: 9.85
Location: 10
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.37
E
Edoardo • couple • mx
10
2026-07-09 • via Nuitee
D
David • family_with_children • cr
10
2026-07-09 • via Nuitee
A
Aniko • couple • de
10
2026-07-06 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-07-04 • via Nuitee
S
Samuel E Gonzalez • couple • us
9
highly recommend if you want to walk places, a clean room, and kind staff
Pros:

kind staff. clean room. perfect central location. museums and restaurants at escalante neighborhood are at a walkable distance.

Cons:

the shower was lukewarm, not hot. ok, but not the best

2026-07-03 • via Nuitee
A
A53BEgabrielai • Business
10
Great experience!
Pros:

Location is very central for SanJose downtown.
Rooms are super clean and confortable, Oscar romero always left everything super tidy and clean.
The food for breakfast was also great, a lot of options and as I had a long stay they provided me a Letter so I could order something different if I wanted to.
The waiters for dinner and specially for breakfast were extremely polite and friendly.
Even the doormans were really friendly and helpful.
I definetly recommend the stay !

2026-07-02 • via Tripadvisor
D
Douglas • couple • us
10
Old town charm
2026-07-02 • via Nuitee
M
Magdalena • solo_traveller • us
10
2026-07-02 • via Nuitee
Y
Yanira E • extended_group • pr
10
Pros:

La ubicación es excelente para conocer a capital.

2026-06-24 • via Nuitee
F
francisco • solo_traveller • mx
10
2026-06-23 • via Nuitee
I
Ivan • solo_traveller • ru
10
Pros:

Хороший завтрак, удобное расположение в центре

Cons:

Парковка только платная и она не рядом, но персонал все сделал быстро.

2026-06-23 • via Nuitee
T
Tiffany • solo_traveller • au
8
2026-06-18 • via Nuitee
J
James • solo_traveller • us
9
2026-06-11 • via Nuitee
P
PATRICIA • family_with_children • pe
9
Pros:

me gusto las instalaciones del hotel

2026-06-09 • via Nuitee
T
Tr1ton • Business • Vancouver, British Columbia
2
Warning: Serious Security Concerns and Poor Response
Pros:

I had a similar experience to other reviewers.I would strongly caution anyone considering staying at this hotel.

During my stay, my room was broken into and my suitcase was also forcibly opened. This was an extremely distressing experience and left me feeling unsafe and vulnerable. What made the situation even worse was the response from hotel staff. Despite reporting the incident, there appeared to be very little interest in investigating what had happened or addressing my concerns in a meaningful way.

I expected the hotel to take a security breach of this nature seriously, but instead I felt dismissed and unsupported. There was no sense of urgency, accountability, or genuine concern for a guest whose belongings had been tampered with.

Security should be a basic expectation when staying at any hotel. Based on my experience, I cannot recommend this property and would advise prospective guests to think carefully about the risks. If you do choose to stay here, take extra precautions with your valuables and do not assume that the hotel’s security measures or response procedures will adequately protect you.

This was one of the most disappointing hotel experiences I have had, not only because of the break-in itself but because of the lack of care shown afterward.

2026-06-05 • via Tripadvisor
E
Elom228 • solo_traveller • tg
9
2026-06-04 • via Nuitee
E
elamg2026 • Family
10
No pool
Pros:

Loved it, No pool though. Great surrounding environment.

2026-06-03 • via Tripadvisor
M
Maria Beatriz • extended_group • br
7
Pros:

Localização e o fato do box ser separado do vaso sanitário e da pia, permitindo uso ao mesmo tempo

Cons:

O chuveiro ser de vidro sem parede ou seja as outras pessoas na acomodação veem vc tomando banho
A cama parecia ser menor que o padrão casal parecia de viúva

2026-06-02 • via Nuitee
P
Pedro John • couple • us
10
2026-06-02 • via Nuitee
M
Myrna • couple • us
10
2026-06-02 • via Nuitee