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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Garage
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Explore the Cultural Heart of San José
Convenient Location: Situated in the vibrant heart of San José, our hotel is just a stone's throw away from iconic landmarks such as San José Cathedral and the National Theatre, ensuring you're at the center of the action.
Immersive Surroundings: With national museums, plazas, and charming boulevards right at your doorstep, you'll be effortlessly immersed in the rich culture and history of the city during your stay.
Walkable Attractions: Enjoy the convenience of being within walking distance to a myriad of cultural and tourist attractions, making it easy to explore and experience the best that San José has to offer.
Experience the essence of San José - book your stay with us today!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 31.64 per day.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The hotel is in a great location, the rooms are comfortable and spacious enough. The breakfast was very good with a diverse range of food and the breakfast room staff were so helpful and friendly. The bar and restaurant facilities are also great in the evening when you don’t want to venture out elsewhere in San Jose.
Nada
Nada
The location was good. Felt clean and safe.
The bathroom had no privacy. No doors or space to even change clothes, let alone shower and use the toilet. When going to the lounge in the morning for coffee, I was totally ignored and had to go to go up to the staff to get a cup.
El desayuno estupendo con productos locales. Habitaciones, servicio e instalaciones fantasticas.
Una vez más, por reservar por Booking nos dieron una habitación con vistas a un callejón cuando el hotel tiene casi todas las habitaciones con vistas estupendas. No es la primera vez que nos pasa y es una pena que baje la puntuación por ello.
Habitación demasiado fría y cama muy blanda y movida.
Emplacement et propre
Petite chambre
Petit déjeuner moyen
Lovely hotel, clean and friendly staff.
A lovely hotel in a central location. Breakfast was yummy as was the food in the restaurant in the evening.
Nothing
Great location close to shopping and food options. Next to the National Theater (beautiful if you have a chance to visit) and the Gold Museum. Lots of security, and safe.
The entire team is professional and courteous. From check in, lobby, reception, housekeeping, breakfast, restaurant, and bar it was a wonderful 7 day stay.
Quaint hotel with charm and a little bit of JFK history. Other famous individuals have visited and stayed at the Gran Hotel.
Great breakfast and location
The staff at they reception was not very helpful. The lady could not even tell us how much the breakfast is, she also could not help us to arrange a transfer to where we were supposed to pick up our rental car - she did try calling but was not successful.
Why on earth would anyone want a glass wall, and and a drafty glass door to the toilet?! Very Uncomfortable with no privacy.
Our overnight stay was very comfortable and the room was clean. The only hitch was, when we were ordering appetizers and drinks in the afternoon after arrival, the food and beverage staff seemed to get the room charges mixed up when we were ready to take care of the bills and placed them on one bill.
Kudos to Daniel Vargas, at the reception desk, was very helpful and kind when we were trying to get our missed luggage to us. It arrived on another flight after ours and it was already 8:30pm and we were getting anxious. He was trying very hard to find if our luggage was in transit to our hotel.
L’emplacement de l’hôtel
Le restaurant n’a pas grand intérêt et est cher.
Le petit déjeuner stéréotypé sans grand intérêt
L utilisation des bons Booking s’est révélée très difficile voire abandonnée
La situation géographique qui permet de faire tout les monuments ou marchés à pieds
La taille de la chambre et du lit
Petit déjeuné complet
La douche débordée dans la salle de bain
Chambre mal insonorisé et communicative avec celle d'à côté
Pas de surclassement
Parking très chers 31$ la nuit
Le prix global 293$ a deux pour une nuit réservée 1 an avant pour les prestations fournis ça reste trop élevé
0 équipement dans la chambre chausson Cotton tige etc ...
Tout, rien à redire, c’est parfait
Rien
Location, infrastructure and personnel
Breakfast could be better for the price
Valet parking fee is expensive for clients
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