Marriott Chicago O’Hare

Hotels
Marriott Hotels & Resorts
9 (727 reviews)
8535 West Higgins Road , Rosemont , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Convenient location
Delicious food
Cons:
Temperature control issues in rooms

Categories

Cleanliness
8.75
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.25
Highly appreciative mentions of staff, especially Fernando and Christina, for their exceptional service.
Location
9.25
Convenient location for travelers, as noted in multiple reviews.
Room Quality
8.75
Rooms were cozy and recently renovated according to guest feedback.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Guests enjoyed the meals and praised the restaurant staff.
Overall Experience
9.25
Generally very positive experiences, with multiple mentions of staff support and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:47

Property Description

Luxurious Accommodations
Guests at Marriott Chicago O’Hare enjoy comfortable rooms with cable TV, tea/coffee facilities, and more for a relaxing stay.

Convenient Amenities
Take advantage of the indoor and outdoor pools, gym, and business centre during your stay at the hotel.

Dining and Entertainment
Indulge in classic American cuisine at Brickton Bar and Lounge, offering a modern dining experience in the lobby.

Book your stay at Marriott Chicago O’Hare for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that daytime parking is $18 on weekdays and $11 during the weekend. The overnight parking fee is $32.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 32 per day.

Location

Guest Reviews

9
Based on 727 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
3
312Ndez Family Chicago, Illinois
10
Thank you Marriott staff!
Pros:

Check-in was super smooth, Rey was so helpful! A wonderful stay made better because of the staff.

2026-04-18 via Tripadvisor
L
lilymX5084HV Family
10
Ray at the front desk is awesome!
Pros:

Rey at the front desk was amazing! He is very knowledgeable, approachable and kind. Our flights got cancelled and we were stranded in Chicago until the morning. Meeting him was truly worth the trouble!

2026-04-18 via Tripadvisor
A
Anonymous007_13 Business Calgary, Alberta
10
5 stars for Rey!
Pros:

Rey went above and beyond expected service to make my stay with Marriott wonderful!

2026-04-17 via Tripadvisor
E
errolg649 Business
8
Great service; marginal hotel
Pros:

Cristina was an excellent waitress. Very helpful and attentive.
Hotel needs a significant upgrade.

2026-04-17 via Tripadvisor
H
H5078CIjessicaw Business
10
REY IS THE BEST!
Pros:

REY,
You were so kind when I walked in after a long day of delayed flights!
You made the night memorable and you are the reason I always choose Marriott bonvoy hotels!
Thank you for being the best part to my day!

Jessica Wehrman

2026-04-15 via Tripadvisor
A
amygL4727HJ Family
10
Great service
Pros:

Christina did an amazing job this morning in the restaurant-it was crazy busy and short staffed and she was just awesome!

2026-04-12 via Tripadvisor
C
CrisAntunes2023 Friends getaway Sao Paulo, State of Sao Paulo
10
Great stay in a beautiful city !
Pros:

Even though the hotel is a bit far from downtown, there’s a train station close to the hotel, it’s really convenient. Reception team is great, with a special thanks to Rey, who is always supportive and smiling.

2026-04-09 via Tripadvisor
W
winniecG5668LT Solo travel
10
Amazing
Pros:

I had a great experience thanks to Cristina. She was welcoming right from the moment I walked in the restaurant and she remained attentive throughout the time.
Overall the service was outstanding and with great hospitality.

2026-04-09 via Tripadvisor
C
craighd2 Business
10
Great hotel. Great staff
Pros:

I stay at this hotel about once a year, and the staff is incredible. Cristina in the lobby restaurant always starts the day off with a smile and incredible service.

2026-04-09 via Tripadvisor
A
A4910UWfaisala Business
10
Excellent stay near O’Hare Airport
Pros:

I had a very pleasant stay at this hotel. The location is extremely convenient, especially for travelers using O’Hare Airport. The rooms were clean, modern, and comfortable, and the staff were professional and welcoming throughout my stay. I would like to give special thanks to Viktoriia, who was our server at dinner—she was incredibly kind, polite, and attentive. Her friendly attitude and excellent service made our dining experience truly enjoyable. Check-in and check-out were smooth and efficient. The facilities were well maintained, and the overall atmosphere was quiet and relaxing. I would definitely stay here again and highly recommend it for both short and long stays.

2026-04-08 via Tripadvisor
V
Venture29629161331 Business
10
This is a hotel that provides excellent service,
Pros:

Excellent service Fernando goes above and beyond as a concierge, ensuring every guest feels well taken care of and fully supported.

2026-04-08 via Tripadvisor
R
rickmX8228ND Business
10
Great Hotel, Amazing Amenities — Just Not Walkable Location
Pros:

Stayed at Chicago O'Hare Marriott and had a great experience overall. The hotel itself is very nice, clean, and well maintained. The staff was excellent—friendly, professional, and always willing to help, which really makes a difference.

The gym is fully equipped with everything you need for a solid workout, and the pool is phenomenal—definitely a highlight of the stay.

The only downside is the location. There’s not much within walking distance, so you’ll need to drive or Uber to get around. But aside from that, it’s a great hotel with great service, and I’d definitely stay here again

2026-04-07 via Tripadvisor
A
abdelmoughits2019 Business Casablanca, Casablanca-Settat
10
Great experience
Pros:

I had a wonderful stay at the Marriott Chicago O’Hare for 6 days. The hotel is very well located, especially if you need quick access to the airport, and everything was clean, comfortable, and well maintained throughout my visit. The rooms were spacious and quiet, making it easy to relax after long days.

What really made my experience stand out was the service. The staff was consistently professional, friendly, and attentive. A special thank you to Cristina from the restaurant—she was absolutely amazing. Her kindness, warm attitude, and attention to detail made every meal more enjoyable. She truly goes above and beyond to make guests feel welcome.

Overall, I highly recommend this hotel for both short and extended stays. I’ll definitely be coming back

2026-04-07 via Tripadvisor
S
sara_D2570CI Couples
10
Amazing experience !
Pros:

Every month my fiance has been visiting me and we always visit this hotel! Everything is amazing, not to mention the servers! Especially Christina !! She’s AMAZING and really knows how to treat her guests. Every worker at the Marriott is amazing and makes us feel warm and welcome 🤗

2026-04-06 via Tripadvisor
N
NorthStar29033655240 Business
10
Fantastic Hotel
Pros:

This Marriott has been such a wonderful experience. Cristina, Lovely and Robert were amazing! This was a very impressionable hotel and I would highly recommend! Also the pool area is fantastic to just relax in, it’s like a warm greenhouse. Very zen. Thank you for having us, we truly enjoyed our stay and hopefully looking forward to future stays!

2026-04-04 via Tripadvisor
C
C2586QYanthonyl Family
10
Nikola
Pros:

Nikola was our server at the hotel restaurant and provided some of the best service. He is very polite, funny and a pleasure to deal with. I hope that others who eat at the restaurant have a chance to deal worth Nikola. Also, the food was excellent as well

2026-04-04 via Tripadvisor
A
A3852EManasa Business Jordan
10
Outstanding Hospitality by Rey at Marriott Chicago O’Hare
Pros:

I had an exceptional experience at Marriott Chicago O’Hare, and I would especially like to highlight Rey at the reception. From the moment I arrived, Rey went above and beyond to make me feel welcomed and valued. His hospitality is truly outstanding — warm, genuine, and attentive to every detail.

Rey demonstrated a high level of professionalism throughout my stay. He handled everything smoothly, answered all my questions with patience, and ensured that my check-in process was seamless and efficient. What really stood out was his positive attitude and willingness to help, no matter how busy it was.

It’s rare to come across someone who combines both professionalism and a personal touch so perfectly. Rey is definitely a great asset to the Marriott Chicago O’Hare team, and he made my stay much more enjoyable.

Thank you, Rey, for your excellent service — you truly made a difference!

2026-04-01 via Tripadvisor
J
johnoM2055HZ Couples
10
A Warm Welcome
Pros:

Rex was a breathe of fresh air made the challenging day a relaxing calm night. Thank-you Rey!

2026-04-01 via Tripadvisor
N
nicklG9574OU Solo travel
10
Brickton dinner
Pros:

Service was great, Viktoriia was very responsive to any ask, Great recommendations, and the New York Strip was very good for a NY.

2026-03-31 via Tripadvisor
G
gracerR2517VY Business
10
Thank you Fernando
Pros:

Fernando was a really great help! My husbands car needed a jump and as soon as I asked him he was very accommodating. He immediately grabbed the jumper box and was friendly/helpful the whole time. Thank you Fernando!!

2026-03-31 via Tripadvisor