Marriott Chicago O’Hare

Hotels
Marriott Hotels & Resorts
9 (651 reviews)
8535 West Higgins Road , Rosemont , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Convenient location
Delicious food
Cons:
Temperature control issues in rooms

Categories

Cleanliness
8.75
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.25
Highly appreciative mentions of staff, especially Fernando and Christina, for their exceptional service.
Location
9.25
Convenient location for travelers, as noted in multiple reviews.
Room Quality
8.75
Rooms were cozy and recently renovated according to guest feedback.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Guests enjoyed the meals and praised the restaurant staff.
Overall Experience
9.25
Generally very positive experiences, with multiple mentions of staff support and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:47

Property Description

Luxurious Accommodations
Guests at Marriott Chicago O’Hare enjoy comfortable rooms with cable TV, tea/coffee facilities, and more for a relaxing stay.

Convenient Amenities
Take advantage of the indoor and outdoor pools, gym, and business centre during your stay at the hotel.

Dining and Entertainment
Indulge in classic American cuisine at Brickton Bar and Lounge, offering a modern dining experience in the lobby.

Book your stay at Marriott Chicago O’Hare for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that daytime parking is $18 on weekdays and $11 during the weekend. The overnight parking fee is $32.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 32 per day.

Location

Guest Reviews

9
Based on 651 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
S
sharmac2026 Friends getaway
10
Ms. Cristina was so humble and polite I really liked the hospitality she provided to us . It was pleasure meeting her.
Pros:

My room was neat and clean. Everything was so good

2026-02-13 via Tripadvisor
M
mananqr1215 Business Meerut, Meerut District, Uttar Pradesh
10
Wonderful Stay at Chicago Marriott
Pros:

I had a fantastic experience at the Chicago Marriott. From the moment I arrived, the front desk team was warm, professional, and extremely welcoming. Their efficiency and hospitality truly set the tone for a great stay.
A special mention to the Brickton staff, especially Ms. Christina — she was absolutely amazing. Her attentiveness, positive attitude, and genuine care made the experience even more memorable. She truly goes above and beyond for guests.
The rooms were very comfortable, well-maintained, and provided a relaxing environment after a long day. Overall, a seamless and pleasant stay.
Highly recommended, and I look forward to returning soon.

2026-02-13 via Tripadvisor
E
emilykY9240ND Friends getaway
10
Fun Staycation
Pros:

Came here for a winter staycation. Heated indoor/outdoor pool was awesome. Room was just what we needed. Service was great - Rey at the front desk was very helpful and professional. Would stay here again!

2026-02-12 via Tripadvisor
K
katharynw Business
10
Warmth and Welcome
Pros:

Cristina ans Robert are excellent hosts at the breakfast. They made travel feel personal. Cristina went out of her way to provide special options for my meal. Robert engaged in lovely and helpful conversation.

2026-02-12 via Tripadvisor
E
evavW2195XY Couples
10
Marriott hotel
Pros:

Victoriia was great she did a great job !!
I love this place

2026-02-11 via Tripadvisor
K
kpohagan Solo travel Naperville, DuPage County, Illinois
10
Friendly staff
Pros:

Had dinner at the Brickton Grill at the hotel. The server, Viktoria, was friendly and efficient. The quesidillas were very good. I've stayed at this hotel 2-3 times a year for over 10 years for business reasons, and have always been impressed by the friendly staff.

2026-02-11 via Tripadvisor
9
901priyad Solo travel
10
Feedback
Pros:

Mr. Fernando did a great job. He was so kind and helpful. Thank you for your amazing service. Looking forward to come back again.

2026-02-11 via Tripadvisor
L
loriyzq Family Chicago, Illinois
10
Pool is amazing!
Pros:

Had a great stay. Joanna at the front desk was very sweet and accommodating. She was able to get my sister and I adjoining rooms for our stay. We had a blast. Such a neat experience swimming outside in Chicago during February.

2026-02-10 via Tripadvisor
K
kelseymK6278YC Couples
10
Awesome service
Pros:

Victoria's super nice!! The food was delicious

2026-02-10 via Tripadvisor
C
christinemD5660WI Couples Clearwater, Florida
10
Tacos awesome
Pros:

Viktoriia was amazing! Great service

2026-02-09 via Tripadvisor
T
Trail66564221818 Business
10
I arrived from a late flight. The staff was fast and efficient with setting me up with a room. The meals were excellent.
Pros:

Great veiw, welcoming and accommodating. Lovely staff.

2026-02-09 via Tripadvisor
M
madelinebW8555EI Solo travel
10
Nice room, good food
Pros:

Wonderful dining experience with Viktoriia!

2026-02-09 via Tripadvisor
Z
Z2784MEahmada Solo travel
10
Nice atmosphere
Pros:

Quite and comfortable atmosphere. Food quality was good and our host Cristina was extremely friendly and welcoming. I’d absolutely visit again

2026-02-09 via Tripadvisor
M
markhD4870EF Family
10
Great Experience!
Pros:

We traveled from Texas to attend Capricon, and the entire hotel staff was friendly, welcoming, and attentive to our needs. Special shout out to Cristina and Viktoriia in the restaurant, where the food and service were excellent.

2026-02-08 via Tripadvisor
9
933mckennab Couples
10
Food, bed, and Cristina 10/10
Pros:

My boyfriend and I got to stay here after not being able to make our flight. The dinner and breakfast were delicious. The wings for dinner were the best wings I have ever had. Bed was incredibly comfortable and Cristina was absolutely wonderful. She is the friendliest worker I have ever had the pleasure of meeting (I am being so genuine when I say that). Absolute gem. Give her a raise.

2026-02-07 via Tripadvisor
M
miketO491UF Friends getaway
10
Rey is the bomb!
Pros:

Traveling with both my disabled wife and as a caretaker for my disabled employer, Rey was instrumental in helping me get the assistance I needed immediately. Juggling 2 wheelchairs, all our luggage and room reservations is no small task, much less oarkkng, Rey made everything easy. When we needed to switch rooms to ensure we has a bathtub for medical conditions, on it like a champ. Whatever you're paying him, increase it, he'll get sniped, or promote him dsmn quick!

2026-02-07 via Tripadvisor
N
nolyp444 Business
10
Quick check-in, friendly receptionist, and a comfortable stay.
Pros:

I'd like to recognize Rey, the front desk officer for his outstanding customer service. He was welcoming, patient, and went above and beyond to make sure everything was perfect. After a long day of travel, his kindness truly made a difference.

2026-02-07 via Tripadvisor
4
448mikeyh Couples
10
Overall great experience hope to come back.
Pros:

Services was great , friendly and quick. The food was greatand fresh. Dessert was a joy with all great flavors. Would definitely recommend to visit.

2026-02-06 via Tripadvisor
A
alaag2026 Solo travel
10
Family
Pros:

Cool atmosphere and nice space there friendly Staff specially Mrs Viktoria at Restaurant shes amazing professional & have beautiful smile shes a hard worker ,, keep up the good work

2026-02-06 via Tripadvisor
E
evakK175OG Family
10
Comfortable and Friendly
Pros:

Everything was comfortable and the staff was friendly! The restaurant food was delicious, and my server, was very nice

2026-02-06 via Tripadvisor