Marriott Chicago O’Hare

Hotels
Marriott Hotels & Resorts
9 (863 reviews)
8535 West Higgins Road , Rosemont , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Convenient location
Delicious food
Cons:
Temperature control issues in rooms

Categories

Cleanliness
8.75
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.25
Highly appreciative mentions of staff, especially Fernando and Christina, for their exceptional service.
Location
9.25
Convenient location for travelers, as noted in multiple reviews.
Room Quality
8.75
Rooms were cozy and recently renovated according to guest feedback.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Guests enjoyed the meals and praised the restaurant staff.
Overall Experience
9.25
Generally very positive experiences, with multiple mentions of staff support and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:47

Property Description

Luxurious Accommodations
Guests at Marriott Chicago O’Hare enjoy comfortable rooms with cable TV, tea/coffee facilities, and more for a relaxing stay.

Convenient Amenities
Take advantage of the indoor and outdoor pools, gym, and business centre during your stay at the hotel.

Dining and Entertainment
Indulge in classic American cuisine at Brickton Bar and Lounge, offering a modern dining experience in the lobby.

Book your stay at Marriott Chicago O’Hare for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that daytime parking is $18 on weekdays and $11 during the weekend. The overnight parking fee is $32.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 863 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Michelle extended_group us
9
Pros:

The restaurant staff!

2026-08-21 via Nuitee
R
Robert couple us
8
2026-08-18 via Nuitee
S
Susan couple us
10
2026-08-17 via Nuitee
S
Susan extended_group us
10
2026-08-17 via Nuitee
C
Cruz couple us
10
2026-08-17 via Nuitee
D
Dildine couple us
10
2026-08-16 via Nuitee
L
Lakisha couple us
10
2026-08-10 via Nuitee
B
Brandon couple us
9
2026-08-10 via Nuitee
C
Caneron couple au
10
2026-08-08 via Nuitee
N
nicholasf425 Business
10
Professional & Thoughful
Pros:

This hotel goes above and beyond to make you feel at home. The check in with Madison was easy. She was very professional and helpful. I had a big vehicle to park and Ray was kind enough to offer me a convienient spot for the weekend. The amenities were ample and the proximity to everything was great. I will definitely stay here again.

2026-08-07 via Tripadvisor
P
P3912ZRjudiths Family Chicago, Illinois
10
GREAT late-night check-in experience !
Pros:

One of our worst travel days ever when our UAL flight to EDI was delayed from 6:40p till after midnight ( 5 delays), then cancelled. After horrendous rebooking experience and trying to get hotel info from airline, I happened to call MARRIOTT Chicago O'hare. Spoke to Phill. He was the nicest most helpful agent EVER. We stayed, he gave us a late checkout, and a nicely renovated room. Nice lunch, nice sit by pool while waiting for next attempt to fly ! Madison checked us out and was also super nice and helpful. Can't recommend this place enough. They also have a park, sleep, fly rate. Thanks so much to Phill !!!

2026-08-07 via Tripadvisor
M
markfE559QL Solo travel
10
Breakfast omlet and service!
Pros:

I recently had breakfast at the Marriott ohare airport.. I had the probably the best omlet for breakfast.. it was the spinach omlet with Brie cheese!and ham.. also the server Cristina was excellent..

2026-08-07 via Tripadvisor
R
rashah566 Solo travel
10
Thanks
Pros:

Excellent service and customer care thanks for all staff especially Christin and Ray

2026-08-07 via Tripadvisor
E
Excursion65773544102 Business
8
High quality service
Pros:

Very convenient located close to O’Hare, the service was very good especially the restaurant. Cristina at the restaurant was the best!

2026-08-06 via Tripadvisor
S
sdly_18 Business
10
Standout experience
Pros:

We had an absolute standout experience! We recently had the pleasure of interacting with an incredible bellman whose name is FERNANDO who truly went above and beyond to make our layover very good and less hassle. His warm, approachable and genuine kind demeanor made us feel truly welcome. Not only he was standard with his duties but he went extra mile by driving us to various spots we wanted to go. He also gave us some recommendations on where to go and nice places to eat. Having someone knowledgeable and friendly took the stress out of getting around. He is very good at communicating, incredibly helpful and very attentive. Staff members like FERNANDO are rare and truly elevate a hotel experience. You will feel that he has passion on what he does . We are lucky enough to have meet him during our layover here in Marriott Chicago O’Hare. Thank you so much!

2026-08-05 via Tripadvisor
C
Curious324663 Business
10
A nice Marriott property
Pros:

A special thanks to Robert in the executive lounge for taking care of our needs and excellent customer service

2026-08-03 via Tripadvisor
I
I6326KFsophiel Business
10
Fantastic stay !
Pros:

A special thank you to Roy and Fernando for their incredible energy, warm welcome and genuine helpfulness throughout my stay; they truly made us feel at home. The entire team was also consistently friendly, attentive and always ready to help. Their hospitality made my experience even more enjoyable. Highly recommended !

2026-08-01 via Tripadvisor
B
bryanpO6944UQ Family
10
Excellent Stay for the National
Pros:

The hotel was great. Very polite and accommodating even with what seemed to be a “full house”.
We had Nikola as our server on several occasions and he remembered all of our preferences from previous visits.

2026-07-30 via Tripadvisor
K
karlapW3830CU Business
10
Exceptional Service for Our Business Event
Pros:

We had an outstanding experience hosting our business symposium at the Marriott Chicago O'Hare. A special thank you to Maral Sosi, Catering Sales Manager, who went above and beyond to ensure every detail was taken care of and made our team feel right at home. The entire staff was professional, welcoming, and attentive, helping make our event a great success. We highly recommend this hotel for meetings and events and look forward to working with them again!

2026-07-30 via Tripadvisor
G
G846ISjoa Family
10
Great place to stay hear Allstate Arena and the airport
Pros:

We had our VROB ghost us day of and were driving into Chicago late from Minneapolis. I had two kids and nowhere to stay. Phil was so helpful and got us the last room available and helped with another issue we had while trying to book with Expedia. The next day Josh continued to be helpful and made sure I had the correct documentation I needed to get reimbursed from VROB. The swimming pool was very nice and we had a lovely visit!

2026-07-29 via Tripadvisor