Indianapolis Marriott East

Hotels
•
Marriott Hotels & Resorts
9 (516 reviews)
7202 East 21st Street , Indianapolis , us
+1 317-352-1231

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great customer service
Spacious and comfortable rooms
Cons:
Issues with cleanliness
Unsatisfactory food and beverage service

Categories

Cleanliness
8.46
The elevator had a tight fit and a bad smell, indicating some issues with cleanliness.
Service
9.93
Exceptional service from staff, especially Jeff Bobbitt, who went above and beyond to assist guests.
Location
9.47
The location was mentioned as perfect, contributing positively to the stay.
Room Quality
9.42
Rooms were spacious and comfortable, ensuring a pleasant experience.
Amenities
8.95
General sentiment about amenities was not highlighted, but standard quality for this hotel tier.
Value for Money
8.41
Concerns about parking fees and pet fees affected perceived value.
Food and Beverage
7.96
Service at the bar was unsatisfactory, leading to a lower rating.
Overall Experience
9.43
Overall, the experience was very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Modern Amenities:
The Marriott Indianapolis East boasts a range of modern amenities, including an indoor heated swimming pool, fitness center, and the delightful Skylight Bistro and Wine Bar for onsite dining.

Comfortable Guest Rooms:
Each guest room is equipped with cable HDTV featuring pay-per-view movies, high-speed WiFi, a coffee maker, and a work desk for your convenience and entertainment.

Convenient Facilities:
Guests can unwind in the hot tub, stay active in the modern gym, or utilize the business center during their stay at the Indianapolis East Marriott.

Experience the perfect blend of comfort and convenience at Marriott Indianapolis East. Book your stay now to enjoy all these fantastic amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 516 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
J
JosephW146 • Family • Trego, Wisconsin
10
Can’t do much better!
Pros:

This hotel was simply a great experience. The place was clean, attractive, and well kept up, and the staff were helpful. The rooms were briskly clean and quiet, the bathroom clean and well-functioning, the AC effective, and the pool was clear and fresh. The hallways were even bright with clean carpet, Lastly, the breakfast was “one of the best ever,” according to my daughter. Simply a place where we’d return in a heartbeat!

2026-07-28 • via Tripadvisor
D
Disco_Submarine • Couples • Seattle, Washington
4
Do not stay here if you want to sleep
Pros:

Avoid this hotel if you want a peaceful and restful stay. It is a huge conference center with multiple enormous conference/function rooms and hosts events of hundreds of people. I recently spent 3 nights at this hotel where a very large conference took place. The whole hotel was as busy as Atlanta airport over the Thanksgiving week. On Saturday night there was a function with a DJ that went on until 1.00am with very loud music I could hear and feel on the 3rd floor, with guests returning to their rooms until 2.00am. I did not sleep until 2.30am.
When I spoke to the front desk, no explanation, no "what can we do to make this better for you" - nothing. The couldn't care less.
On the positive side, as an Elite they gave me breakfast vouchers for the weekend, and the room was clean and recently updated. Unless you are staying here for a conference DO NOT STAY HERE, you will be sorely disappointed and if there is a weekend conference you won't sleep until 2.30am if there is music that can be heard all throughout the hotel.
Stay somewhere else, please.

2026-07-28 • via Tripadvisor
8
845jaces • Family
10
10/10 Stay at a Reasonable price!
Pros:

For starters the hotel was absolutely gorgeous and the staff was phenomenal! The room was spacious, clean, and cozy. The beds were incredibly comfortable for a hotel (I’m a bit of a bed snob). I can’t thank Mr. Miguel Gutierrez enough for the all the help and the last second reservations at 11 o’clock at night when our previous hotel was nothing as pictured. Breakfast was good and the wait staff was awesome and incredibly kind! 10/10 would stay here again!

2026-07-24 • via Tripadvisor
S
Sherri • couple • us
10
2026-07-24 • via Nuitee
P
Patrick • solo_traveller • us
7
2026-07-21 • via Nuitee
W
Walker • solo_traveller • us
10
The best that Indy has
Pros:

Quite,clean,wonderful staff

2026-07-16 • via Nuitee
V
VIAGGI • solo_traveller • it
2
2026-07-16 • via Nuitee
C
Connie • solo_traveller • us
2
Not worth the money.
Pros:

I like the location

Cons:

Housekeeping, had to move and both rooms were dirty.

2026-07-14 • via Nuitee
K
Kevin • couple • us
3
Other than that thinking I'm getting ripped off for the breakfast everything was okay any apple juic
Pros:

Your staff was great and wonderful

Cons:

I had to pay $20 for my breakfast and my wife couldn't eat it's supposed to be the breakfast supposed to been free

2026-07-14 • via Nuitee
C
Christa • solo_traveller • us
6
2026-07-13 • via Nuitee
G
Gregory • couple • us
10
2026-07-12 • via Nuitee
W
Willie • couple • us
10
2026-07-09 • via Nuitee
J
Janda • solo_traveller • us
8
Would stay again!
Pros:

Very clean and e regime was super friendly!

Cons:

Getting woke up at 3 or 4am by a security man saying I was too loud when I was asleep.

2026-07-07 • via Nuitee
R
Rolf • extended_group • de
3
Never again !
Pros:

The hotel itself is OK

Cons:

This hotel normally does not provide invoices to guests who booked the rooms through a third party (like booking.com). When I left the hotel it was not possible to get the invoice and during this discussion the person at the front desk got a little bit unfriendly. Finally I went to a meeting with a customer and afterwards I went back to the hotel. Then the manager was also at the front desk and I got the invoice. Service is something different.
I was there with a co-worker, 2 people, 2 rooms, 1 car. The hotel charged $10 parking fee per room and per night without any information in adavance. I saw it later when I got an email receipt for this and on the credit card statement. No further comment

2026-07-03 • via Nuitee
S
Siehl • couple • us
10
Pros:

Comfortable and clean nice pool. Great location

Cons:

Nothing

2026-07-02 • via Nuitee
T
Terry • solo_traveller • us
7
2026-06-26 • via Nuitee
O
Oscar • solo_traveller • us
8
2026-06-22 • via Nuitee
P
paulsT5342KJ • Couples
6
Weirdly setup place. Go if one likes walking distances
Pros:

First things first don’t get put in the back tower with a room facing the interstates unless one is able to put up with traffic noise. The room we had was odd. A spacious living/bed area and a small bath and shower where it was hard to maneuver. A lot of wasted space and the owners should be asking for their $$$ back from the designer. Garbage cans had not been emptied and halls needed vaccumed. Way too much wasted space in this place. Security can be improved.

2026-06-21 • via Tripadvisor
M
Matthew • solo_traveller • us
8
There for a conference and paid $200/night and no free breakfast.
Pros:

It was clean, easy to get to

Cons:

Needs some updating

2026-06-21 • via Nuitee
C
Cara • family_with_children • us
6
Fine, would t
Pros:

The room was recently renovated and clean.

Cons:

The location was rough. Parking was terrible. And being in a room in the far tower of the hotel and having to constantly walk through a conference was awkward.

2026-06-21 • via Nuitee