New Orleans Marriott

Hotels
•
Marriott Hotels & Resorts
8.5 (1352 reviews)
555 Canal Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Good food options
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
7.75
Some guests reported cleanliness issues, including unclean carpets and missed room service.
Service
9.25
Most staff were friendly and accommodating, though there were some service inconsistencies.
Location
9.25
Great location close to various attractions and restaurants.
Room Quality
7.75
Room quality varied; some reported issues with noise and outdated decor.
Amenities
8.75
Amenities were noted as decent, with good food options.
Value for Money
7.75
Guests felt the price was high considering some issues experienced.
Food and Beverage
8.75
Food was positively mentioned as affordable and of good quality.
Overall Experience
8.75
Overall guests had many positive experiences despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Prime Location in the French Quarter
Situated on the Canal St. Streetcar Line, New Orleans Marriott offers stunning views of the Mississippi River and is just a short stroll away from the vibrant Bourbon Street.

Luxurious Rooms with River Views
Indulge in comfort with rooms featuring modern amenities like flat-screen TVs, premium bathroom products, and cozy seating areas. Upgrade to a room with a view of the majestic river or enjoy exclusive access to the M Club Lounge.

Convenient Amenities and Nearby Attractions
Stay active at the fully equipped fitness center or take a refreshing dip in the heated swimming pool. Explore the historic Jackson Square just a leisurely 10-minute walk away, with Harrah's New Orleans Casino a short 5-minute drive from the hotel.

Book your stay at New Orleans Marriott now and experience the perfect blend of luxury and convenience.

Important information:

Please note that this hotel only offers valet parking.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies. Only one pet per room can be accommodated. Dogs weighing more than 18 kg cannot be accommodated. Please contact the hotel for more information prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50.72 per day.

Location

Guest Reviews

8.5
Based on 1352 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
S
Savannah • extended_group • us
10
2026-05-14 • via Nuitee
R
robertagN5308WH • Business
4
Terrible experience
Pros:

Horrible. I was there for four nights for a conference. The place is dingy looking and dark. Nowhere except the lobby bar/restaurant to sit and talk with colleagues. It badly needs an update and apparently is getting one - but current customers are paying the price. Loud loud banging and drilling from 9am til after 5 meant you could never work or rest in the room during the day.

2026-05-09 • via Tripadvisor
L
Louise • couple • us
10
2026-05-09 • via Nuitee
N
Nick • solo_traveller • gb
6
2026-05-06 • via Nuitee
B
barbarafK943AT • Business
10
Cari 💜
Pros:

This is my second stay here. Cari was amazing both visits. Please know how much I appreciate her welcoming smile and lovely hospitality.

2026-05-05 • via Tripadvisor
R
Raul • solo_traveller • mx
8
Pros:

UBICACION

Cons:

MUY GRANDE MUCHA GENTE, PERO BIEN EL SERVICIO

2026-05-05 • via Nuitee
D
Dayrel • couple • us
10
2026-05-04 • via Nuitee
J
Jacqueline • family_with_children • gb
10
Excellent Location
Pros:

Excellent Hotel

Cons:

All Good

2026-05-03 • via Nuitee
M
Miloje • solo_traveller • rs
6
2026-05-03 • via Nuitee
L
Latoya • solo_traveller • us
10
2026-05-02 • via Nuitee
D
Danyel • couple • us
9
Pros:

Location

Cons:

They charge for the valet parking when you kinda have no choice. Granted it wasn’t too expensive.

2026-04-29 • via Nuitee
D
Deborah • couple • ca
10
2026-04-28 • via Nuitee
J
johncA4124QS • Family
4
Noisy Marriott on Canal Street
Pros:

Marriott with a great location next to the French Quarter. Assigned two of the renovated rooms. Clean with good housekeeping. Primary function of a hotel is to provide lodging for sleep. This location is very noisy (traffic, clubs, riverboats, streetcars, and maybe a train) with little sound abatement.

2026-04-27 • via Tripadvisor
M
Mary • couple • us
10
2026-04-27 • via Nuitee
D
Dorman • family_with_children • us
10
2026-04-27 • via Nuitee
L
Loni • solo_traveller • us
8
Pros:

It was clean and staff was very helpful and friendly. There was lots of food and drink options available as well.

Cons:

The pool was not heated as it was stated nor was there no sauna/hot tub as advertised.

2026-04-27 • via Nuitee
S
Scott • couple • us
9
Good hotel if you want comfort and walking access to the French Quarter.
Pros:

Very nice convention hotel well located for walking to all the key places in the French Quarter. Room was clean and comfortable. Would stay here again.

Cons:

A little pricey…

2026-04-27 • via Nuitee
K
Kimberly • couple • us
7
2026-04-26 • via Nuitee
M
Marnie • couple • us
6
It was doable, but I don't think I would choose to go back.
Pros:

It's clean and close to everything!

Cons:

None of the pillows were good! They were super lumpy and fat. Also, it was noisy. Loud people in the halls were common and the street noise. I used my phone to play white noise, which helped.

2026-04-26 • via Nuitee
S
Sally • couple • us
10
2026-04-26 • via Nuitee