New Orleans Marriott

Hotels
•
Marriott Hotels & Resorts
8.5 (1253 reviews)
555 Canal Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Good food options
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
7.75
Some guests reported cleanliness issues, including unclean carpets and missed room service.
Service
9.25
Most staff were friendly and accommodating, though there were some service inconsistencies.
Location
9.25
Great location close to various attractions and restaurants.
Room Quality
7.75
Room quality varied; some reported issues with noise and outdated decor.
Amenities
8.75
Amenities were noted as decent, with good food options.
Value for Money
7.75
Guests felt the price was high considering some issues experienced.
Food and Beverage
8.75
Food was positively mentioned as affordable and of good quality.
Overall Experience
8.75
Overall guests had many positive experiences despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Prime Location in the French Quarter
Situated on the Canal St. Streetcar Line, New Orleans Marriott offers stunning views of the Mississippi River and is just a short stroll away from the vibrant Bourbon Street.

Luxurious Rooms with River Views
Indulge in comfort with rooms featuring modern amenities like flat-screen TVs, premium bathroom products, and cozy seating areas. Upgrade to a room with a view of the majestic river or enjoy exclusive access to the M Club Lounge.

Convenient Amenities and Nearby Attractions
Stay active at the fully equipped fitness center or take a refreshing dip in the heated swimming pool. Explore the historic Jackson Square just a leisurely 10-minute walk away, with Harrah's New Orleans Casino a short 5-minute drive from the hotel.

Book your stay at New Orleans Marriott now and experience the perfect blend of luxury and convenience.

Important information:

Please note that this hotel only offers valet parking.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies. Only one pet per room can be accommodated. Dogs weighing more than 18 kg cannot be accommodated. Please contact the hotel for more information prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50.72 per day.

Location

Guest Reviews

8.5
Based on 1253 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
S
Stephanie • couple • us
8
Room was clean
Pros:

Room was clean.

Cons:

The safe didn’t work In our room.
Plus there was 1 hook missing on the drapery & the drapery couldn’t stay closed.

2026-02-13 • via Nuitee
N
Nnamdi • couple • us
10
2026-02-12 • via Nuitee
S
Sandra • couple • us
10
Pros:

Convenience ,clean and staff was very nice

2026-02-10 • via Nuitee
B
Bianca • couple • us
10
2026-02-09 • via Nuitee
R
Richard • couple • us
8
2026-01-31 • via Nuitee
D
Danielle • family_with_children • us
8
Pros:

The location was great. The allotted spending credit the hotel gives you per room

Cons:

The room should have been cleaner.

2026-01-28 • via Nuitee
L
Leizer • family_with_children • br
8
2026-01-26 • via Nuitee
O
Ogle • extended_group • us
7
Nice place
Cons:

Staff cant speak good English

2026-01-24 • via Nuitee
S
Sharmin • family_with_children • us
8
Good
Pros:

Close to everything

Cons:

The price which changed from the time I checked in was $150 cheaper if I waited instead of booking early

2026-01-20 • via Nuitee
J
Jaleancia • couple • us
6
2026-01-20 • via Nuitee
F
Frances • extended_group • us
8
Great location for seeing the sights of New Orleans
Pros:

Location

Cons:

Bathroom was a little worn.

2026-01-20 • via Nuitee
V
Vasiliki • family_with_children • us
5
Location was great, rooms were below average for the price we paid.
Pros:

The property was great, within walking distance to many areas.

Cons:

The rooms were small, filters were filthy and the room smelled like mold. There was condensation dripping from the windows to the floor. Also, there was construction daily which began early in the morning.

Also, we were charged for fees that were not disclosed and were not informed that we had a daily food and beverage allowance until we found out from another guest the day before checkout.

2026-01-20 • via Nuitee
V
Vivi • family_with_children • us
2
This hotel needs to be taken care of bc the rooms are dirty and smelly
Pros:

The location

Cons:

Very dirty the rooms where small and for the price this could’ve been a better hotel ! Drilling while we were sleeping v not comfortable to stay

2026-01-20 • via Nuitee
W
William • couple • us
9
Cons:

Only complaint, I asked for a copy of bill to be emailed to me...still haven't got it

2026-01-20 • via Nuitee
A
angela • couple • us
8
Pros:

Great location, great friendly staff

Cons:

There was some kind of construction being done in the hotel that made it very loud in the mornings. I think the bathroom sink was stopped up and a bad smell was coming from it

2026-01-20 • via Nuitee
G
George • couple • us
8
Great place I will return
Pros:

Central to everything clean lots of activity

Cons:

Hot water took too long to 20th floor

2026-01-20 • via Nuitee
A
Alexander • couple • us
10
2026-01-20 • via Nuitee
R
RondaS563 • Family
10
Girls Trip
Pros:

My daughter and I stayed here for MLK weekend. As a platinum I was upgraded to a corner suite with an amazing view of the Mississippi River and the French Qiarter. The room was beautiful with a comfortable bed and so much space! The M club was phenomenal and always well stocked with plenty of food, drinks and snacks. The staff was always plentiful to help out with anything needed. This was by far my favorite Marriott stay ever.

2026-01-19 • via Tripadvisor
K
kyriakosm425 • Business
10
A good place to stay in NOLA.
Pros:

Marriott located in the heart of New Orleans just where French quarter begins.
I had a very good service from Maribeth in the front check in/out desk. If you are lucky and she will be the one to assist you, then you will have the best service!
I had a very nice room on the 38th floor, clean with a spectacular view.

2026-01-19 • via Tripadvisor
I
Ilaria • solo_traveller • it
4
2026-01-19 • via Nuitee