New Orleans Marriott

Hotels
•
Marriott Hotels & Resorts
8.5 (1253 reviews)
555 Canal Street , New Orleans , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Good food options
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
7.75
Some guests reported cleanliness issues, including unclean carpets and missed room service.
Service
9.25
Most staff were friendly and accommodating, though there were some service inconsistencies.
Location
9.25
Great location close to various attractions and restaurants.
Room Quality
7.75
Room quality varied; some reported issues with noise and outdated decor.
Amenities
8.75
Amenities were noted as decent, with good food options.
Value for Money
7.75
Guests felt the price was high considering some issues experienced.
Food and Beverage
8.75
Food was positively mentioned as affordable and of good quality.
Overall Experience
8.75
Overall guests had many positive experiences despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Prime Location in the French Quarter
Situated on the Canal St. Streetcar Line, New Orleans Marriott offers stunning views of the Mississippi River and is just a short stroll away from the vibrant Bourbon Street.

Luxurious Rooms with River Views
Indulge in comfort with rooms featuring modern amenities like flat-screen TVs, premium bathroom products, and cozy seating areas. Upgrade to a room with a view of the majestic river or enjoy exclusive access to the M Club Lounge.

Convenient Amenities and Nearby Attractions
Stay active at the fully equipped fitness center or take a refreshing dip in the heated swimming pool. Explore the historic Jackson Square just a leisurely 10-minute walk away, with Harrah's New Orleans Casino a short 5-minute drive from the hotel.

Book your stay at New Orleans Marriott now and experience the perfect blend of luxury and convenience.

Important information:

Please note that this hotel only offers valet parking.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies. Only one pet per room can be accommodated. Dogs weighing more than 18 kg cannot be accommodated. Please contact the hotel for more information prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50.72 per day.

Location

Guest Reviews

8.5
Based on 1253 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
P
Phoenix • couple • us
10
2026-03-14 • via Nuitee
W
Wager • solo_traveller • am
8
2026-03-13 • via Nuitee
E
Elizabeth Elias • extended_group • br
8
MUITA AGRADAVEL
Pros:

OTIMA INSTALAÇÃO E E OTIMA LOCALIZAÇÃO.

Cons:

PRECISA MELHORAR MAIS O STAFF NA RECEPÇÃO.

2026-03-07 • via Nuitee
E
Elizabeth Elias • extended_group • br
8
MUITO AGRADAVEL, SUPEROU MINHAS EXPECTATIVAS
Pros:

A LOCALIZAÇÃO É EXCELENTE E O CAFE DA MANHÃ MUITO BOM

Cons:

O ATENDIMENTO NA RECEPÇÃO E CONCIERGE

2026-03-07 • via Nuitee
S
sandralX2396OO • Couples
10
NOLA
Pros:

According to Expedia, I’ve stayed at over 35 properties throughout the Americas, and I can say with all my heart that the New Orleans Marriott has the best staff members I’ve ever encountered.

Ms. Jerkyra (I hope I’m spelling her name correctly) checked us in, and she truly set the tone for our entire stay. She greeted us with the warmest smile, reconfirmed all the details of our reservation, and took her time walking us through every perk of the property. She explained the complimentary tour available at the Sazerac House, shared details about credits we could use with the concierge toward booking excursions, and gave us a full lay of the property. It never felt rushed — just genuine hospitality at its finest.

I had originally booked a standard king room, but at check-in we were upgraded to a river-view room on the 35th floor. The views were stunning! To top it off, the culinary staff surprised us with chocolate-covered strawberries and a bottle of prosecco — such a thoughtful and unexpected touch.

The property itself was beautiful and impeccably maintained — not a single piece of trash in sight. The location couldn’t be better. It’s within walking distance of what feels like hundreds of restaurants and bars, and just about a four-minute “skip and a bop” to Bourbon Street.

I’m already planning my next trip to NOLA, and I will absolutely be staying at the New Orleans Marriott again. Such a pleasant, memorable experience from start to finish!

2026-03-03 • via Tripadvisor
L
Leggins • family_with_children • us
10
Pros:

👍🏾👍🏾

Cons:

Everything

2026-03-01 • via Nuitee
J
jamiegI8989OY • Solo travel
6
Unnecessarily pricey.
Pros:

Visited the pantry here for a quick grab and go meal. I loved the selection and display setups, but the prices here are crazy!! $5 for single disposable earplugs, $8 for a Celsius, $8 for a pre-made breakfast sandwich that someone just heat up behind a counter.

I recommend shopping here out of desperation only, unless you wanna spend an arm and a leg.

2026-02-27 • via Tripadvisor
L
Leggins • family_with_children • us
10
2026-02-24 • via Nuitee
M
Mario • couple • us
10
The stay was great, but the room by the closet was noisy early in the morning
Pros:

room was great, and the location was wonderful

Cons:

didn't come across anything I didn't like

2026-02-23 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-02-22 • via Nuitee
O
olivier • solo_traveller • fr
8
Holel avec un bon rapport qualité prix
Pros:

Hôtel très bien situé

2026-02-22 • via Nuitee
K
Kim • extended_group • us
10
Greatest place in New Orleans!
Pros:

Perfect location. Great staff! Beautiful riverfront view. The beds were comfy and it was sooo clean! The service was incredible!!!

2026-02-22 • via Nuitee
K
Katrina • extended_group • us
10
GRE stay
Pros:

Location

Cons:

Bed a little harder

2026-02-22 • via Nuitee
S
Stephanie • couple • us
8
Room was clean
Pros:

Room was clean.

Cons:

The safe didn’t work In our room.
Plus there was 1 hook missing on the drapery & the drapery couldn’t stay closed.

2026-02-13 • via Nuitee
N
Nnamdi • couple • us
10
2026-02-12 • via Nuitee
V
V3192LYmomom • Couples
10
Marriott @ 555 Canal Street gets 5 stars
Pros:

I stayed at Marriott New Orleans on Canal Street on 3 different occasions and it still does not disappoint. I stayed in the newly renovated towers on the 32nd floor. The view was amazing overlooking the City view directly Canal Street. There was 5 parades (Mardi Gras season) on that day and we was able to view directly from the room. The rooms was clean and comfortable. We also had a hot breakfast buffet. I will stay there again. This Marriott is accessible to everything in surrounding Bourbon and Jackson Square.

My only suggestion to the Marriott. Hotels are usually based on double occupancy. For the bathroom, please add more towel hooks. One hook is not enough for 2 people staying in the room.

2026-02-10 • via Tripadvisor
S
Sandra • couple • us
10
Pros:

Convenience ,clean and staff was very nice

2026-02-10 • via Nuitee
B
Bianca • couple • us
10
2026-02-09 • via Nuitee
O
O2299HPjenniferp • Business
10
The Place to Stay
Pros:

We were in New Orleans for a business trip and stayed at the Marriott on Canal St. It was such a wonderful experience!! The hotel is in a nice part of town that allowed us to explore in between meetings. The room was perfect and the view was beautiful! Staring at the moon dancing off the river and the city lights shining was a perfect end to a very busy day. A very big thank you to the Marriott team who made this such a wonderful experience!!! This is the hotel to stay at when you are in New Orleans!!

2026-02-05 • via Tripadvisor
A
amymK7139MA • Couples • Fairfield, California
6
Too Loud For Sleep
Pros:

Located in a prime spot, this hotel offers a top-tier breakfast buffet featuring a standout omelet station and fresh fruit. While the bed was comfortable, the North Tower room layout was awkward—the TV was positioned to the side of the bed, the bathroom felt cramped, and the toiletries were lacking.
The dealbreaker, however, was the noise. The hotel hosts events with incredibly loud music, and the soundproofing on the 5th floor is non-existent. I spent my entire Saturday night hearing and feeling every bass note, making sleep impossible. If you value rest, avoid rooms near the ballroom

2026-02-01 • via Tripadvisor