Marriott Springfield Downtown

Hotels
Marriott Hotels & Resorts
8 (351 reviews)
2 Boland Way , Springfield , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Good location
Quality food and drink options
Cons:
Cleaning issues
Inconsistent breakfast service
Loud noise from outside

Categories

Cleanliness
6.89
Some reviews mentioned issues with room cleanliness and smells.
Service
8.36
Overall service was generally seen as friendly and accommodating despite some inconsistent experiences.
Location
8.4
Location was praised for ease of access to downtown and key sites.
Room Quality
7.85
Rooms were noted as spacious and comfortable although some noted discomfort with bedding.
Amenities
8.38
Amenities like gym and restaurant were positively received with good food options.
Value for Money
7.84
Mixed reviews on value, some felt breakfast was limited.
Food and Beverage
7.89
Food received favorable reviews with specific praise for breakfast made by the chef.
Overall Experience
8.36
Despite some issues, many reviews reflected a positive overall impression of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:45

Property Description

Luxurious Accommodations
Indulge in spacious guest rooms at Marriott Springfield Downtown with marble floors and granite sinks. Enjoy picturesque views of Connecticut River from select rooms.

Dining Excellence
Savor a variety of American cuisine options at the Bridge 22 Restaurant. Experience a culinary journey without leaving the comfort of the hotel.

Prime Location
Explore nearby attractions like the Dr. Seuss Museum and Six Flags theme park just a short distance away. The convenience of reaching the Basketball Hall of Fame and a casino within minutes adds excitement to your stay.

Book now to experience luxury, dining, and convenience at Marriott Springfield Downtown.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 351 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
Y
Yaritza family_with_children us
1
Cons:

We got charged more

2026-03-26 via Nuitee
M
Mariah couple us
10
Loved it
Pros:

Food

Cons:

Nothing

2026-03-20 via Nuitee
J
John couple us
10
2026-03-06 via Nuitee
D
Donald couple us
8
Good time
Pros:

Very nice

Cons:

Nothing bad to say

2026-02-26 via Nuitee
G
Gaffey family_with_children us
6
2026-01-30 via Nuitee
K
Keith solo_traveller us
10
2026-01-26 via Nuitee
S
Stephen family_with_children us
9
Very impressed with cleanliness and courteous staff. Great bar service and restaurant
Cons:

Need ironing boards in rooms

2026-01-19 via Nuitee
J
Joseph couple us
10
2026-01-19 via Nuitee
K
Katie family_with_children us
8
2026-01-19 via Nuitee
B
Brett family_with_children us
10
Second year in a row staying here for the big E always a good time and a delicious restaurant
Pros:

Cleanliness

Cons:

Bartender was drunk on shift and a little rude

2026-01-19 via Nuitee
J
Jennifer family_with_children us
9
2026-01-19 via Nuitee
S
sharon extended_group us
6
Fair stay
Pros:

Comfortable

Cons:

Front desk staff were rude waited for staff at breakfast at the 22 grill had to go find a waitress and then she gave me a attitude most horrible wait staff at a hotel ever

2026-01-19 via Nuitee
W
William couple us
3
average room for a high price and had to pay $20 to park the car
Cons:

free parking and free useable internet

2026-01-15 via Nuitee
L
Laziah solo_traveller us
10
2026-01-05 via Nuitee
M
Mike family_with_children us
9
Pros:

How clean it was

Cons:

The bed wasn't the most comfortable

2026-01-02 via Nuitee
J
Juanita family_with_children us
9
Pros:

Easy Access to all entertainment

Cons:

N/A

2025-12-31 via Nuitee
R
Ralph solo_traveller at
10
Great hotel. Everything was perfect
2025-12-27 via Nuitee
B
Betty solo_traveller us
8
2025-12-25 via Nuitee
M
Melissa family_with_children us
8
2025-12-11 via Nuitee
R
Rebecca couple us
8
2025-12-05 via Nuitee