DoubleTree by Hilton Minneapolis Airport, MN

Hotels
Doubletree by Hilton
8 (351 reviews)
2020 American Boulevard East , Bloomington , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
6.75
The bathroom was reported as gross and not clean, leading to a negative sentiment.
Service
8.75
Staff were friendly and helpful, despite being overworked.
Location
9.25
The location is very convenient, close to Mall of America and other attractions.
Room Quality
7.25
Rooms were generally comfortable, though some issues were noted with bathroom size and functionality.
Amenities
8.25
The amenities were satisfactory but not exceptional, with some missing elements.
Value for Money
7.75
Value perceived as lacking due to cleanliness issues and overall room quality.
Food and Beverage
7.75
Issues with breakfast service noted, but food was generally acceptable.
Overall Experience
8.25
Mixed feelings due to cleanliness and service issues, but satisfactory overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:37

Property Description

Indulge in Luxury at Marriott Minneapolis Airport

Relaxation and Convenience: Unwind in the indoor pool and hot tub, just steps away from the renowned Mall of America. Enjoy the convenience of free Wi-Fi and parking during your stay.

Fitness and Business Amenities: Stay active in the well-equipped fitness center or utilize the spacious business center for work needs. BBQ facilities are also available for a delightful outdoor experience.

Culinary Delights: Delight your taste buds at Bistro 79 with a range of cocktails and pub fare. Open for breakfast, lunch, and dinner, it's the perfect spot to savor delicious meals.

Experience comfort and luxury at Marriott Minneapolis Airport - Book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 351 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
A
Ashley couple us
10
Very nice
Pros:

Very close to the mall of America and very clean

Cons:

Na

2026-01-26 via Nuitee
J
JUNKO extended_group jp
6
普通
Pros:

空港やモールオブアメリカに近く、シャトルバスが無料で出ているところ

Cons:

2泊したのですが、部屋のクリーニングをしてくれませんでした。
朝、清掃の人が来てくれてのですが、まだ準備していたので、「後で来てください」として、クリーニングのドアプレートもしていたのに、来てなかったです。
受付スタッフの対応は良かったのですが、残念です

2026-01-26 via Nuitee
J
Jelizaveta solo_traveller ee
9
Pros:

Good hotel not far from the airport and the city. Came for business trip. Comfortable bed, clean room.

Cons:

No any claims

2026-01-25 via Nuitee
R
Ryan family_with_children us
7
2026-01-20 via Nuitee
L
Logan couple us
7
2026-01-20 via Nuitee
A
Alejandro family_with_children us
10
Pros:

Bastante comodo

2026-01-19 via Nuitee
C
Christy family_with_children us
3
The accomodations did not reflect the price and were not competitive with the nearby hotels.
Cons:

The exterior and hallways were dark, dirty/stained heaters, drapery, carpet and walls. Lighting was harsh and dim for a night arrival. We did not feel safe in the back parking lot. Inside the room was clean but with torn carpeting, a broken TV and broken phone, moldy grout in the shower.

2026-01-19 via Nuitee
S
Sheila couple us
10
2026-01-15 via Nuitee
T
Tim couple us
6
2026-01-12 via Nuitee
C
Crownline1 Family Marshalltown, Iowa
2
Very poor quality
Pros:

Very poor quality for the Hilton brand. The staff were nice and attentive but there is no way anyone checked our room before allowing us to check in The bathroom was terrible. The tub was full of debris and dirt. Refer to picture. Unacceptable to allow us to check in this room.

2026-01-02 via Tripadvisor
P
Phongsavat family_with_children us
6
Bed was comfy and clean but after seeing the bathroom we had thought if it was truly clean and new bed/pillow sheet
Pros:

The location was very close to Mall of America and other entertainments that the city had to offer. Made it very convenient to traverse even during winter.

Cons:

The bathroom in our room 2008 was gross and toilet was stain with residue in the toilet bowl. It wasn’t clean and our showers was clog up from previous tenants hair in the drainage making the shower floor over flowing with disgusting water.

2025-12-30 via Nuitee
K
Kathy solo_traveller us
10
2025-12-15 via Nuitee
D
Darcy couple us
9
Pros:

Clean and comfortable. The staff was super friendly and helpful.

2025-11-17 via Nuitee
E
EricPSCA Family Palm Springs, Greater Palm Springs, California
4
Overworked staff, not provided all Diamond benefits
Pros:

Booked this hotel for its location near the mall, and with Hilton Diamond status, my expectations are based on what I've experienced in similar properties. Checked in near midnight, no cookies offered. Room in good shape, television a little low on a dresser, but room comfortable overall. Hotel is very large - information says 475 rooms.

Used the restaurant for breakfast on Friday morning around 9am, sat at one of only two clean tables, every other table had dirty dishes or were not set. Every interaction required us to wave down a server - to get a menu, to place an order, to get the check. Breakfast took at least 75 minutes, probably longer.

Returned to the hotel about midnight that night. We used the hotel bar and our ticket was signed at close, 1am. Returned to the room. Maid had replaced towels and the in-room coffee; but did not make the bed, replace water bottles.

Next morning, knew we didn't have time to eat in the restaurant, and as I rarely have had problems with a bill on checkout, and I didn't want to wait in the line at reception, just dropped the key and checked out in the app.

When I received the bill, I realized I was only credited 1/4 of the Diamond benefit for the hotel. I contacted the hotel and was reimbursed for only another 1/4 of the benefit, so I did not receive half of the benefit entitled.

I have learned you have to make sure your companion is registered with name, and I was told the bill in the bar was not eligible for the next day, even though it occurred on the next day.

The staff were very friendly, even though they obviously were overworked and understaffed. I will not stay at this property again.

2025-10-23 via Tripadvisor
T
Tolbert extended_group us
6
2025-10-23 via Nuitee
F
Faustino family_with_children us
10
2025-10-23 via Nuitee
J
johnanddonnam Couples Mason City, Iowa
10
Great Staff, Great Location
Pros:

My wife and I have been staying at this hotel for many years regularly. When it switched from a Marriott property to a Hilton a couple years ago, we were a bit concerned. We didn’t need to be. The staff are so warm and welcoming from the shuttle drivers, to the front desk (shout out to Alexandra, and Alex), and everyone in between. This is a very convenient location if you’re catching a flight or going to the Mall of America. The rooms are spacious and clean. The staff take great pride in their hotel. We have numerous oncoming stays, and we know that we will always come away satisfied. We truly believe this hotel is a gem…and the cookies are great!

2025-10-22 via Tripadvisor
J
Janice solo_traveller us
8
2025-10-20 via Nuitee
J
Jane family_with_children us
10
2025-10-19 via Nuitee
M
Michael family_with_children us
8
2025-10-18 via Nuitee