DoubleTree by Hilton Minneapolis Airport, MN

Hotels
Doubletree by Hilton
8 (427 reviews)
2020 American Boulevard East , Bloomington , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
6.75
The bathroom was reported as gross and not clean, leading to a negative sentiment.
Service
8.75
Staff were friendly and helpful, despite being overworked.
Location
9.25
The location is very convenient, close to Mall of America and other attractions.
Room Quality
7.25
Rooms were generally comfortable, though some issues were noted with bathroom size and functionality.
Amenities
8.25
The amenities were satisfactory but not exceptional, with some missing elements.
Value for Money
7.75
Value perceived as lacking due to cleanliness issues and overall room quality.
Food and Beverage
7.75
Issues with breakfast service noted, but food was generally acceptable.
Overall Experience
8.25
Mixed feelings due to cleanliness and service issues, but satisfactory overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:37

Property Description

Indulge in Luxury at Marriott Minneapolis Airport

Relaxation and Convenience: Unwind in the indoor pool and hot tub, just steps away from the renowned Mall of America. Enjoy the convenience of free Wi-Fi and parking during your stay.

Fitness and Business Amenities: Stay active in the well-equipped fitness center or utilize the spacious business center for work needs. BBQ facilities are also available for a delightful outdoor experience.

Culinary Delights: Delight your taste buds at Bistro 79 with a range of cocktails and pub fare. Open for breakfast, lunch, and dinner, it's the perfect spot to savor delicious meals.

Experience comfort and luxury at Marriott Minneapolis Airport - Book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

8
Based on 427 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
H
Huy family_with_children us
6
acceptable
Pros:

location to airport

Cons:

room was not on main building, looked like it was an addon, needs upgrade

2026-08-13 via Nuitee
T
Tim solo_traveller us
8
2026-08-11 via Nuitee
A
Alice family_with_children us
3
Okay at best
Pros:

Staff was very pleasant

Cons:

Shower had minimal water pressure. Needed to be against the wall under the shower head to wash. 3 lights not working in room

2026-08-10 via Nuitee
I
IMRAN couple us
6
Not value for your money.
Cons:

There was no locker in room to keep valuable.
Room size was not good.
Lifts were not clean and sufficient.
Long waiting time for Lifts.

2026-08-07 via Nuitee
C
Catherine solo_traveller fr
9
Pros:

Chambre très confortable

Cons:

Restaurant fermé à minuit

2026-08-07 via Nuitee
M
Meghan family_with_children us
5
Pros:

How easy it was to check in and get in and out of the hotel

Cons:

It wasn't super clean

2026-08-07 via Nuitee
J
Janice solo_traveller us
10
Pros:

Beautiful room, shower to die for.

Cons:

So big, hallways look like something out of the shining.

2026-08-06 via Nuitee
D
Debra solo_traveller us
10
2026-08-06 via Nuitee
J
Jennifer Renee solo_traveller es
9
Pros:

The woman at the front desk was fantastic.

2026-08-05 via Nuitee
S
Susan family_with_children us
9
Although internet was down, staff made it pleasant and kept things moving.
2026-08-05 via Nuitee
T
Toni extended_group us
8
2026-08-04 via Nuitee
B
Bahodur extended_group us
5
2026-08-03 via Nuitee
M
mohammed couple us
8
2026-08-03 via Nuitee
B
Barron solo_traveller us
10
2026-08-03 via Nuitee
B
Bruce solo_traveller us
5
Because of your screw up I had to suffer and be put in a position I couldn't have been put through!
Cons:

Madebreservations, when arrived they said the were booked and had no room for me. I asked for help, where I received non! Asked to heelp find another room since it was almost midnight.
When I found another hotel, I asked if they could use there vans and get me to the other hotel since they would not honor my reservation
They told me NO!! I would have to find some other means of transportation. That's when I got a little heated and raised my voice, because they wouldn't even try to help.

2026-08-03 via Nuitee
M
MN negrito solo_traveller us
8
2026-08-03 via Nuitee
B
Becky family_with_children us
1
While I understand that the Hilton’s computer system was down nation wide, the staff were very rude and unhelpful to ver
Pros:

Closeness to the Mall of America.

Cons:

Customer service
The way the staff handled the nation wide system outage

2026-08-03 via Nuitee
J
Jesse couple us
1
Did not stay afte 2.5 hours and fighting with booking finally got a refund to stay elsewhere around 1 am
Pros:

Good location

Cons:

They had a there system go down which was fine but after 2 hours of waiting in line several people being denied room or being sent to rooms with people already them then being told if you booked through a third party like booking contact them it’s not there problem no manger on staff and left 2 young rude kids to deal with hundreds of pissed off people

2026-08-02 via Nuitee
F
Fabián couple ec
5
Mala experiencia porque me cobraron dos veces una en Booking y luego hicieron un cargo completo a mi tarjeta de creído
Pros:

No le gustó que me cobraron doble. No respetaron lo pagado en Booking. No dieron respuesta

Cons:

Que me cobraron dos veces. Pague con la reserva en Booking pero no respetaron e hicieron un cargo completo a mi tarjeta de crédito. No me devolvieron

2026-08-02 via Nuitee
P
Philip couple us
10
A pleasure
Pros:

Clean comfortable good location

2026-07-25 via Nuitee