Marriott Saddle Brook

Hotels
Marriott Hotels & Resorts
7.4 (512 reviews)
138 New Pehle Avenue , Saddle Brook , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean and well-maintained areas
Cons:
High parking fees
Room cleanliness issues
Poor service in specific cases

Categories

Cleanliness
6.04
Issues reported with room cleanliness and maintenance.
Service
8.01
Service was mixed with some helpful staff but also some unhelpful experiences.
Location
9.05
Location praised for being convenient and accessible.
Room Quality
7
Room quality varied significantly, with reports of mold and broken AC.
Amenities
7.53
Amenities were decent but with several complaints regarding availability.
Value for Money
6.99
Complaints about high parking fees and overpriced food.
Food and Beverage
6.54
Food prices were considered excessive for the quality provided.
Overall Experience
8.01
Guests had satisfactory experiences, though issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:46

Property Description

Luxurious Rooms with Stunning Views
Experience comfort and style at Marriot Saddle Brook with spacious rooms featuring large windows overlooking the picturesque Saddle Brook area. Adorned with bright colors and elegant wooden furniture, our rooms offer a cozy seating area and top entertainment with channels like HBO and ESPN. Enjoy a restful night's sleep on our luxurious bedding with ironing facilities for your convenience.

Relaxation and Fitness
Unwind by the indoor pool on comfortable lounge chairs or maintain your workout routine at our well-equipped fitness center, complete with cardio machines, treadmills, and free weights. Whether you prefer a leisurely swim or an energizing exercise session, we have you covered.

Delicious Dining Experience
Savor a delightful culinary journey at the sophisticated Saddle Club Restaurant, where modern American breakfast and dinner are served in an elegant setting. Indulge in delectable dishes while enjoying the inviting ambiance of our on-site restaurant.

Book your stay at Marriot Saddle Brook now for a memorable and rejuvenating experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

7.4
Based on 512 reviews
Cleanliness: 6.04
Service: 8.01
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
C
Chandramouli couple us
1
Cons:

Parking information was not disclosed while booking. In the middle of NJ suburb charging $25 for parking doesn't make sense.

2026-06-01 via Nuitee
J
Jean family_with_children us
9
2026-05-31 via Nuitee
N
Nakia family_with_children us
8
2026-05-21 via Nuitee
J
John couple us
4
Very poorly trained staff, charge for parking and charge for coffee.
Pros:

Room was fairly good.

Cons:

Didn't buy breakfast but simply getting a cup of coffee was horrible. First, most hotels at this price offer a complimentary breakfast. I had to pay for a single cup of coffee and it took me 5 minutes to finally get the coffee and then another 5 minutes to get milk. Staff at this hotel is apparently not trained at all.
Advertised robe and slippers but none in room. Had to go to desk to finally get what was supposed to be there. Again, poorly trained staff.

2026-05-12 via Nuitee
T
Tiffany couple us
7
2026-05-11 via Nuitee
J
Jeandelize couple us
10
Pros:

Everything..specially buffet service great customer service Susana and Shalyn thank

Cons:

Rate parking lot

2026-04-20 via Nuitee
A
Amit couple gb
10
Comfortable, great service and good gym
Pros:

Comfortable and amazing staff in every department

Cons:

It was all good

2026-04-13 via Nuitee
S
Sondra couple us
2
Must have a better emergency preparation strategy in place
Pros:

Great location, easy access to an event that I was supposed to attend

Cons:

This property had an emergency situation that happened during my stay. Staff was unequipped to deal with the situation at the end of day we had to be relocated to another property. which cause a big inconvenience for myself and made me miss an event that I was supposed to attend that Saturday evening, but because of the confusion was unable to attend.

2026-04-08 via Nuitee
J
Jose family_with_children co
5
Increíble las adiciones que cobran, ABSURDO!!
Pros:

La hqbitación es normal

Cons:

Cobro de parqueadero y wi fi, es INFAME. 20 dolares por dejarel cqrro en un lugar abierto y 15 por wi fi?, ABSURDO. Pensar que en hoteles de costo mucho menor como Ramada, Wyndham o Days Inn lo anterior es gratis. La verdad este tema no refleja lo que uno conoce de Marriott, tacaños

2026-04-05 via Nuitee
J
Jones couple us
8
Pros:

I didn't stay at the property, but from
what I can see it was clean, and there was fresh baked cookies.

2026-03-29 via Nuitee
M
Merileen couple us
8
2026-03-18 via Nuitee
S
Shaina couple us
10
2026-03-15 via Nuitee
E
Elionardo couple us
1
2026-03-15 via Nuitee
N
Nicola couple us
9
Pros:

Room was clean and bed was very comfortable

2026-03-10 via Nuitee
M
Maria couple ca
7
Pros:

Staff was excellent and helpful. Location is great and rooms were clean.

Cons:

We did not like the doors of the rooms, we stayed at the Marriot on Jan 3rd (1 night departed Jan 4th) and again on Feb 8th (departed Feb 9th) and both times we had rooms and doors with large gaps at the bottom and on Feb 8th we also had a large gap on the side of the door, which made it very loud. The doors need to have rubber stoppers or need to be adjusted so that they are sound proof and so people cannot look inside!

2026-03-09 via Nuitee
M
Martha couple us
10
Pros:

Clean and convenient location

Cons:

They tried to charge me for WiFi and I’m a rewards member. This was very disappointing

2026-02-26 via Nuitee
W
Wes couple us
5
Very good experience, until you pissed me off by not explaining your “Incidentals” policy!!!
Cons:

$50 charged to my debit card for potential incidentals. None were anticipated and none were incurred. An invoice was issued showing no balance due. I had to ask about the credit to my bank account and was assured it would be issued. I’m really not happy with your holding my money for the 5-7 business days until the credit is supposed to hit my account…that I had to find out after waiting for four days and making three phone calls today.

THIS SHOULD HAVE BEEN EXPLAINED AT CHECKOUT!! Not a good taste in my mouth from this. You’re a wonderful hotel that I’ve stayed in around the world…am particularly fond of the Hong Kong property; stayed there a lot earlier in my career. Reason for 5 overall rating: Very low on getting my money back NOT being explained/communicated at checkout; very good on everything else.

2026-02-25 via Nuitee
V
Vanessa couple us
10
Everything was nice. I will come back to stay. The room was beautiful. The staff professional.
Pros:

The location was perfect. I also was happy with the way we were able to cancel our remaining stay and leave early due to the weather with no problems. Thank you.

Cons:

One of the face towels had holes .

2026-02-24 via Nuitee
A
Angela family_with_children us
10
2026-02-24 via Nuitee
E
Elionardo couple us
10
2026-02-24 via Nuitee