Houston Marriott West Loop by The Galleria

Hotels
Marriott Hotels & Resorts
9 (227 reviews)
1750 West Loop South , Houston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Clean property
Convenient location
Comfortable rooms
Amazing food
Cons:
Unclean bathroom floor
Higher than expected parking fees
Outdated rooms
No pool available

Categories

Cleanliness
8.16
Some comments about the bathroom floor not being clean; general cleanliness was appreciated in other reviews.
Service
10
Staff received high praise, particularly Charles at reception.
Location
9.63
Location was praised as being central and convenient.
Room Quality
9.17
Rooms were described as comfortable but some noted outdated aspects.
Amenities
8.62
No pool mentioned as a downside; general amenities expected for upscale hotels.
Value for Money
7.65
Comments about parking fees and overpricing indicate value concerns.
Food and Beverage
9.61
The food was described as amazing by some guests.
Overall Experience
9.16
The hotel provided a generally good experience, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:08

Property Description

Luxurious Amenities and Convenient Location
This upscale hotel, just 25 miles from George Bush Intercontinental/Houston Airport, offers modern rooms with top-notch amenities like satellite TV, a work desk, and marble bathrooms. Guests can enjoy 2 on-site restaurants, an indoor pool, and a gym.

Culinary Delights
Indulge in a culinary journey at the Alexander Restaurant, known for its Southwestern cuisine, or unwind at the Fairways Lounge with international dishes and refreshing drinks.

Retail Therapy and Beyond
Conveniently located just 3 minutes from the Galleria Shopping Center, the Marriott West Loop offers easy access to shopping, dining, and entertainment options.

Book now for a luxurious stay at the Houston Marriott West Loop by The Galleria and experience the perfect blend of comfort and convenience.

Important information:

The property will be performing maintenance on their swimming pool from until 30 September 2017. During this period, guests may experience some noise or light disturbances, and this facility will not be available.

Bus parking is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 11 and older are allowed.
    Children 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Guest Reviews

9
Based on 227 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 9.17
Amenities: 8.62
Value for Money: 7.65
Food and Beverage: 9.61
Overall Experience: 9.16
A
Ausencio family_with_children us
6
Cons:

Room wasn't cleaned properly. There was still trash on the floor at check-in. Lock on door was broken and hanging

2026-01-31 via Nuitee
A
Allen solo_traveller us
8
Pros:

Food was very good. Relaxing bed. Location was perfect for my needs.

Cons:

Elevator didn’t work multiple times tapping w room key. Small bathroom. Tv channels didn’t change or change easily. No ice in ice machine.

2026-01-24 via Nuitee
M
MARKO solo_traveller pe
7
Muy buena ubicacion pero la habitación era muy antigua
Pros:

Ubicación insuperable

Cons:

Habitacion vieja

2026-01-20 via Nuitee
J
Johnny solo_traveller us
7
2026-01-19 via Nuitee
T
Tamara solo_traveller us
7
Everything went fine
Pros:

Customer service

Cons:

I have not received my $100 deposit back.

2026-01-15 via Nuitee
S
Scott couple us
5
2026-01-12 via Nuitee
P
Patricia solo_traveller fr
7
2026-01-08 via Nuitee
E
Erica couple us
8
Pros:

Great staff and clean property

Cons:

NA

2026-01-03 via Nuitee
H
Helena Cadotte couple us
8
Pros:

Didn't try the restaurant, but it looked inviting

Cons:

Bathroom floor wasn't clean. Parking fee was a little higher than expected.

2025-12-22 via Nuitee
M
Marc solo_traveller us
7
for the upscale hotel, I would appreciate it more up-to-date, cleanliness, and functionality of the rooms. The toilet yo
Pros:

The property location was good. I was OK with traveling to my destinations.

Cons:

The over price of parking whether it was South Park or valet Park was not a good value at all.

2025-12-21 via Nuitee
V
Vernon family_with_children us
10
Pros:

Location in center downtown houston

2025-12-01 via Nuitee
A
AlexUSA31 solo_traveller us
8
Houston Marriott in September 2025
Pros:

Like most Marriott hotels, the expected standard is there. Everything you would normally request from a hotel is provided. The rooms are very comfortable and appropriately sized for this city. Nothing particularly special to mention.

Cons:

Like most American hotels, the AC is too strong for foreigners, though this may not apply to everyone. The location is not ideal if your main goal is to visit Houston.

2025-11-18 via Nuitee
R
Rahul couple in
1
Very bad never recommend any one to stay there
Pros:

I like the location of hotel.

Cons:

They are charging unnecessarily on my cards which they used to block security deposit so I would advice not to book such hotel in future and also not use booking.com as its also not support website incase of any problem with hotel.

2025-11-14 via Nuitee
E
Emmanouel solo_traveller gr
7
2025-11-10 via Nuitee
L
Lilian couple us
10
2025-10-17 via Nuitee
B
Bjoern couple de
10
Was completely worth it
Pros:

Everything

Cons:

—-

2025-10-13 via Nuitee
J
Jesus
10
Pros:

This property was awesome!! Most if the staff was very friendly and made me feel welcomed.

2025-10-06 via Nuitee
J
Jaime couple us
10
2025-10-05 via Nuitee
W
william solo_traveller co
7
2025-09-30 via Nuitee
F
Fitzhugh couple us
9
2025-09-28 via Nuitee