Omni Rancho Las Palmas Resort & Spa

Hotels
Omni Hotels
8.5 (1061 reviews)
41000 Bob Hope Drive , Rancho Mirage , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Nice pool and heated amenities
Cons:
Dirty carpets
Limited food options for dietary restrictions

Categories

Cleanliness
7.39
The room had a filthy carpet which was very disappointing and in need of replacement.
Service
9.86
The staff is warm and welcoming, contributing positively to the overall experience.
Location
9.4
Located in Palm Springs, providing a lovely area to walk around and enjoy.
Room Quality
8.35
The room was large and comfortable but felt dated with some amenities lacking.
Amenities
8.88
Family-friendly amenities including pools and a lazy river, though some areas need improvements.
Value for Money
7.84
At $150 a night, pricing feels steep given the current condition of the hotel.
Food and Beverage
6.89
Limited food options for special dietary needs; lack of gluten-free choices raises concerns.
Overall Experience
9.36
A lovely resort for families but improvement in cleanliness and food protocols is needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:28

Property Description

Luxurious Resort & Spa Experience

Waterpark Fun for All Ages
The Omni Rancho Las Palmas Resort & Spa offers the exciting Splashtopia Waterpark, featuring a lazy river, thrilling water slides, hot tub, sandy beach, and more. Perfect for families and children, it promises endless fun and relaxation.

Gourmet Dining Options
Indulge in a culinary adventure with five on-site restaurants to choose from. Whether you prefer a fine dining experience at Bluember, casual cocktails at R Bar, or a quick breakfast at Palms Café, there's something to satisfy every craving.

Premier Amenities for Ultimate Relaxation
From the adults-only Azure pool to the European spa, tennis courts, and championship golf course, this resort has it all. Unwind at the fitness centre, sauna, or Turkish steam bath. With exceptional service and a prime location near top attractions, your perfect getaway awaits at Omni Rancho Las Palmas Resort & Spa.

Important information:

No more than 3 rooms may be booked under one guest name. Please contact the hotel for group bookings.

Resort Service Charge includes:
-Local & Toll-free calls
-Entrance to our Fitness Center
-Complimentary Premier Wi-Fi
-In-room Coffee and Tea
-Access to Splashtopia Waterpark & Conchilla Valley Pool
-Digital Wall Street Journal
-2 bottles of water per day in a room
-Golf Included 6/1-9/30

Please note: Pets are allowed and must be 50 pounds or under. A $150 nonrefundable pet fee is required upon check-in per stay.

Microwaves are available upon request & are complimentary.

As part of our ongoing commitment to enhance the guest experience, the Omni Rancho Las Palmas Golf Course will be temporarily closed for renovations beginning February 1, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1061 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 9.36
T
Thai solo_traveller us
8
Pros:

Location, amenities and pool for kids.

Cons:

Noisey neighbors playing loud music past midnight.

2026-05-13 via Nuitee
A
Alex family_with_children us
10
2026-05-12 via Nuitee
B
Bernadine family_with_children us
6
2026-05-11 via Nuitee
G
Gagik family_with_children us
8
2026-05-05 via Nuitee
G
Gina couple us
1
Pros:

Terrible customer service. Hotel is dirty

Cons:

It's overrated. Dirty and customer service is racist towards Asian

2026-05-02 via Nuitee
R
RICHARD family_with_children us
8
2026-05-01 via Nuitee
D
Deborah family_with_children us
10
2026-04-22 via Nuitee
N
Namrata extended_group ca
9
2026-04-15 via Nuitee
L
Lilit couple us
1
I want refund my money
2026-04-15 via Nuitee
L
linda family_with_children us
9
Lots of fun for kids and whole family- bar at pool not the greatest - lemonade drink was rancid
Pros:

Love the pools - rooms nice - small trash around front door and patio - which we cleaned up - the outdoor areas around the front door and patio need to be cleaned up - old plate and dirty patio - the ice machine filter water room was nasty - the filter water machine falling apart - but really love the place

Cons:

Clean up the area surrounding the walk way and rooms

2026-04-14 via Nuitee
T
Tracy family_with_children us
4
Pros:

Lazy river

Cons:

They was asking us to leave b4 11am. Knockn on the door. Poor customer service

2026-04-13 via Nuitee
S
Sophie family_with_children gb
10
Fabulous stay
Pros:

The restaurants, fitness centre, pools, great staff, the free cocktails at the lobby were a nice gesture. Love that you accept dogs.

Cons:

Nothing

2026-04-11 via Nuitee
M
Miller family_with_children us
5
Pros:

Like that most things were onsite

Cons:

Parking fee+ tax, front desk was impossible to get ahold of, food orders wrong two separate days, not enough TP provided…internally ran out 2 separate days. Chairs were impossible to get at certain pools

2026-04-11 via Nuitee
M
Megan family_with_children us
7
Beautiful resort. Disappointed in maintenance for the hotel
Pros:

Pool was nice. Almost impossible to get chairs if you go later in the day.

Cons:

Our drain in our shower was clogged. Our sliding door to our balcony was snuck. We called two times to request maintenance. They said they came and unclogged the shower but it was still clogged, really gross.

2026-04-09 via Nuitee
J
Jacqueline couple us
9
Pros:

Family friendly

Cons:

A bit expensive

2026-04-08 via Nuitee
K
Katja extended_group ch
5
Nicht zu empfehlen
Pros:

Wir waren enttäuscht.

Cons:

Das Zimmer war dunkel hat sehr schlechten Geruch. Alten Teppich und war weit weg von allem. Das Frühstück war sehr teuer.$ 38 pro Person für das Buffet. Auch mussten wir sehr lange auf das Essen warten!!! Wir kommen sicher nicht wieder. Und alles voller Kinder.

2026-04-08 via Nuitee
family_with_children us
6
2026-04-05 via Nuitee
A
Alatorre family_with_children us
8
2026-03-31 via Nuitee
D
Dylan family_with_children us
10
It was a very great family place
Pros:

Everything was great for my kids did not even need to leave for other reservations I made

Cons:

Honestly the rooms could use an upgrade but that’s it

2026-03-29 via Nuitee
J
JoAnna family_with_children us
10
Pros:

The staff is awesome! They are very accommodating and kind. They are what made this stay so special!

2026-03-28 via Nuitee