Omni Rancho Las Palmas Resort & Spa

Hotels
•
Omni Hotels
8.5 (1044 reviews)
41000 Bob Hope Drive , Rancho Mirage , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Nice pool and heated amenities
Cons:
Dirty carpets
Limited food options for dietary restrictions

Categories

Cleanliness
7.39
The room had a filthy carpet which was very disappointing and in need of replacement.
Service
9.86
The staff is warm and welcoming, contributing positively to the overall experience.
Location
9.4
Located in Palm Springs, providing a lovely area to walk around and enjoy.
Room Quality
8.35
The room was large and comfortable but felt dated with some amenities lacking.
Amenities
8.88
Family-friendly amenities including pools and a lazy river, though some areas need improvements.
Value for Money
7.84
At $150 a night, pricing feels steep given the current condition of the hotel.
Food and Beverage
6.89
Limited food options for special dietary needs; lack of gluten-free choices raises concerns.
Overall Experience
9.36
A lovely resort for families but improvement in cleanliness and food protocols is needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:28

Property Description

Luxurious Resort & Spa Experience

Waterpark Fun for All Ages
The Omni Rancho Las Palmas Resort & Spa offers the exciting Splashtopia Waterpark, featuring a lazy river, thrilling water slides, hot tub, sandy beach, and more. Perfect for families and children, it promises endless fun and relaxation.

Gourmet Dining Options
Indulge in a culinary adventure with five on-site restaurants to choose from. Whether you prefer a fine dining experience at Bluember, casual cocktails at R Bar, or a quick breakfast at Palms Café, there's something to satisfy every craving.

Premier Amenities for Ultimate Relaxation
From the adults-only Azure pool to the European spa, tennis courts, and championship golf course, this resort has it all. Unwind at the fitness centre, sauna, or Turkish steam bath. With exceptional service and a prime location near top attractions, your perfect getaway awaits at Omni Rancho Las Palmas Resort & Spa.

Important information:

No more than 3 rooms may be booked under one guest name. Please contact the hotel for group bookings.

Resort Service Charge includes:
-Local & Toll-free calls
-Entrance to our Fitness Center
-Complimentary Premier Wi-Fi
-In-room Coffee and Tea
-Access to Splashtopia Waterpark & Conchilla Valley Pool
-Digital Wall Street Journal
-2 bottles of water per day in a room
-Golf Included 6/1-9/30

Please note: Pets are allowed and must be 50 pounds or under. A $150 nonrefundable pet fee is required upon check-in per stay.

Microwaves are available upon request & are complimentary.

As part of our ongoing commitment to enhance the guest experience, the Omni Rancho Las Palmas Golf Course will be temporarily closed for renovations beginning February 1, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1044 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 9.36
L
Lilit • couple • us
1
I want refund my money
2026-04-15 • via Nuitee
N
Namrata • extended_group • ca
9
2026-04-15 • via Nuitee
L
linda • family_with_children • us
9
Lots of fun for kids and whole family- bar at pool not the greatest - lemonade drink was rancid
Pros:

Love the pools - rooms nice - small trash around front door and patio - which we cleaned up - the outdoor areas around the front door and patio need to be cleaned up - old plate and dirty patio - the ice machine filter water room was nasty - the filter water machine falling apart - but really love the place

Cons:

Clean up the area surrounding the walk way and rooms

2026-04-14 • via Nuitee
T
Tracy • family_with_children • us
4
Pros:

Lazy river

Cons:

They was asking us to leave b4 11am. Knockn on the door. Poor customer service

2026-04-13 • via Nuitee
M
Miller • family_with_children • us
5
Pros:

Like that most things were onsite

Cons:

Parking fee+ tax, front desk was impossible to get ahold of, food orders wrong two separate days, not enough TP provided…internally ran out 2 separate days. Chairs were impossible to get at certain pools

2026-04-11 • via Nuitee
S
Sophie • family_with_children • gb
10
Fabulous stay
Pros:

The restaurants, fitness centre, pools, great staff, the free cocktails at the lobby were a nice gesture. Love that you accept dogs.

Cons:

Nothing

2026-04-11 • via Nuitee
M
Megan • family_with_children • us
7
Beautiful resort. Disappointed in maintenance for the hotel
Pros:

Pool was nice. Almost impossible to get chairs if you go later in the day.

Cons:

Our drain in our shower was clogged. Our sliding door to our balcony was snuck. We called two times to request maintenance. They said they came and unclogged the shower but it was still clogged, really gross.

2026-04-09 • via Nuitee
J
Jacqueline • couple • us
9
Pros:

Family friendly

Cons:

A bit expensive

2026-04-08 • via Nuitee
K
Katja • extended_group • ch
5
Nicht zu empfehlen
Pros:

Wir waren enttäuscht.

Cons:

Das Zimmer war dunkel hat sehr schlechten Geruch. Alten Teppich und war weit weg von allem. Das Frühstück war sehr teuer.$ 38 pro Person für das Buffet. Auch mussten wir sehr lange auf das Essen warten!!! Wir kommen sicher nicht wieder. Und alles voller Kinder.

2026-04-08 • via Nuitee
• family_with_children • us
6
2026-04-05 • via Nuitee
A
Alatorre • family_with_children • us
8
2026-03-31 • via Nuitee
D
Dylan • family_with_children • us
10
It was a very great family place
Pros:

Everything was great for my kids did not even need to leave for other reservations I made

Cons:

Honestly the rooms could use an upgrade but that’s it

2026-03-29 • via Nuitee
J
JoAnna • family_with_children • us
10
Pros:

The staff is awesome! They are very accommodating and kind. They are what made this stay so special!

2026-03-28 • via Nuitee
C
Carolina • family_with_children • us
9
2026-03-16 • via Nuitee
M
Mari3256 • Couples • Miami, Florida
10
Great Hsircut with Jesse
Pros:

I scheduled a haircut at the salon at Omni Rancho Mirage. Jessie did such an amazing cut & blow dry I wish I lived closer. He captured my style perfectly and made some very good suggestions. He seems like someone who really enjoys what he does. Thanks Jessie

2026-02-28 • via Tripadvisor
Q
Quest11420167019 • Family • Moreno Valley, California
2
Terrible check-in experience
Pros:

We booked this hotel for a family vacation, but the front desk's incompetence made for a terrible start. Upon check-in, the staff assigned us the completely wrong room type. Having to haul all our luggage and manage a young toddler all the way back to the lobby to fix their mistake was incredibly frustrating and unacceptable for a resort of this level.

To make matters worse, their billing system is a mess. They charged me the resort and parking fees upon check-in, and then hit my credit card with the exact same charge the very next day. When contacted, they claimed they emailed my final receipt but completely failed to do so, leaving me with no choice but to initiate a formal chargeback dispute with my credit card company. Very unprofessional service and definitely not worth the headache.

2026-02-25 • via Tripadvisor
C
chadn90 • NONE
8
Hotel with tons for active families
Pros:

Overall great place for a family trip. Great pools, amenities, and the grounds are beautiful. The gym is really nice and spacious. The palms cafe on site is a great place for coffee and breakfast items. Rooms aren’t super modern, but they are clean and nice. This place is definitely more about the amenities than the room. You also get to use the tennis/pickleball club for free. Walking distance to the shops and restaurants across the street. My only complaint is at check out I got a room charge that wasn’t mine from someone’s dinner. I had to wait until they figured it out. When the lady found it, there was no apology just that she found it and they will fix it. Glad she found the problem though.

2026-02-16 • via Tripadvisor
K
Kenny • couple • us
10
We had a wonderful time.
Pros:

Everything was great

Cons:

No complaints

2026-02-12 • via Nuitee
I
Inspire58840911887 • Business
10
Great stay in Palm Desert area
Pros:

Excellent location and facilities for a conference. Food/beverage/Audovisual were great. Hotel rooms are spacious and very comfortable. Parking is convenient and pool, common seating area are all nice.

2026-02-06 • via Tripadvisor
4
423miriamk • Couples
10
Lovely resort with amazing staff
Pros:

The Omni was truly lovely -- the grounds are beautiful, well maintained and fit nicely into the desert motif, the restaurants have just been redone and the food quality was terrific, and the suite we were put in was beyond perfect and had a stunning view of the golf course! But what distinguished the resort most of all was the staff. From the minute we drove up we could tell this was a well run place. The bellman was gracious and helpful and led us out to our room in a golf cart and then carried all our bags up to the second floor. He stocked our fridge with water bottles, and to top it all off when my husband made a wistful remark that he would love to have a rocking chair to enjoy the beautiful balcony and view, the bellman proceeded to bring us not one but two rocking chairs for us to sit on the patio together. That level of service was indicative of all the staff. Jose, the loyalty ambassador, reached out to us pre-arrival and took care of every one of our (overly detailed) requests and not one thing was missed! The front desk staff on check in and check out where as friendly and helpful as one could want. And the waitress, Estrella, in the newly remodeled lunch restaurant took care of us as if we were in a Michelin star place (and the food was really terrific). Estrella told us she has been working there over a decade - and the longevity of the hotel's staff all around speaks to a place that is well run and well managed, and takes care of its employees.
If you are looking for a place where you will be made to fell taken care of, this is your spot!

2026-02-02 • via Tripadvisor