Omni Rancho Las Palmas Resort & Spa

Hotels
Omni Hotels
8.5 (1084 reviews)
41000 Bob Hope Drive , Rancho Mirage , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Nice pool and heated amenities
Cons:
Dirty carpets
Limited food options for dietary restrictions

Categories

Cleanliness
7.39
The room had a filthy carpet which was very disappointing and in need of replacement.
Service
9.86
The staff is warm and welcoming, contributing positively to the overall experience.
Location
9.4
Located in Palm Springs, providing a lovely area to walk around and enjoy.
Room Quality
8.35
The room was large and comfortable but felt dated with some amenities lacking.
Amenities
8.88
Family-friendly amenities including pools and a lazy river, though some areas need improvements.
Value for Money
7.84
At $150 a night, pricing feels steep given the current condition of the hotel.
Food and Beverage
6.89
Limited food options for special dietary needs; lack of gluten-free choices raises concerns.
Overall Experience
9.36
A lovely resort for families but improvement in cleanliness and food protocols is needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:28

Property Description

Luxurious Resort & Spa Experience

Waterpark Fun for All Ages
The Omni Rancho Las Palmas Resort & Spa offers the exciting Splashtopia Waterpark, featuring a lazy river, thrilling water slides, hot tub, sandy beach, and more. Perfect for families and children, it promises endless fun and relaxation.

Gourmet Dining Options
Indulge in a culinary adventure with five on-site restaurants to choose from. Whether you prefer a fine dining experience at Bluember, casual cocktails at R Bar, or a quick breakfast at Palms Café, there's something to satisfy every craving.

Premier Amenities for Ultimate Relaxation
From the adults-only Azure pool to the European spa, tennis courts, and championship golf course, this resort has it all. Unwind at the fitness centre, sauna, or Turkish steam bath. With exceptional service and a prime location near top attractions, your perfect getaway awaits at Omni Rancho Las Palmas Resort & Spa.

Important information:

No more than 3 rooms may be booked under one guest name. Please contact the hotel for group bookings.

Resort Service Charge includes:
-Local & Toll-free calls
-Entrance to our Fitness Center
-Complimentary Premier Wi-Fi
-In-room Coffee and Tea
-Access to Splashtopia Waterpark & Conchilla Valley Pool
-Digital Wall Street Journal
-2 bottles of water per day in a room
-Golf Included 6/1-9/30

Please note: Pets are allowed and must be 50 pounds or under. A $150 nonrefundable pet fee is required upon check-in per stay.

Microwaves are available upon request & are complimentary.

As part of our ongoing commitment to enhance the guest experience, the Omni Rancho Las Palmas Golf Course will be temporarily closed for renovations beginning February 1, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1084 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 9.36
V
Villanueva family_with_children us
10
We had a blast!
Pros:

Everything about this Resort was beautiful.

Cons:

Mosquitoes everywhere.

2026-07-04 via Nuitee
E
Erika family_with_children us
10
2026-07-04 via Nuitee
K
Kimberly family_with_children us
5
2026-07-04 via Nuitee
N
Nancy solo_traveller us
10
Great experience and overall exceeded our expectations.
Pros:

Breakfast and food was great.
Family friendly, but has adult only option pool too!

Cons:

There were too many flies at the outside dining.

2026-07-02 via Nuitee
I
ivonne family_with_children us
7
2026-07-02 via Nuitee
F
Freddy family_with_children us
10
Will definitely be returning
Pros:

The property was amazing, beautiful and kid friendly

2026-07-01 via Nuitee
M
Michael family_with_children us
8
A great family resort.
Pros:

First, 99% of all staff we came in contact with were professional and nice.
Variety of pools and the options to have food service poolside. Appearance was nice and pools in reasonable good service, despite some cracks in cracks between deck and pool with missing mortar.

Cons:

A lot of small maintenance issues like loose bathroom fixtures and wear and tear issues are common.

2026-07-01 via Nuitee
M
Maria solo_traveller us
10
Pros:

They have a separate area for adults to swim that was nice. Kids ate free for breakfast and lunch with paid adult meal. The food for children and adult were great portion size and worth it. They also give you free vanilla or chocolate ice cream at the guest service desk my children loved that. They play moves at 8pm and provide pop corn for there guest that was really cool.

Cons:

The water pressure in the shower was really low not enough power to it. Did not like that the water slides and lazy river close early during the week it would be nice if it was open late. People left there belongs on the chairs and couldn't sit down had to wait to her a seat. Did not like how they charge me extra for one kid. Customer service worker said children under the age of 10 were free with paid adult on check out daye they charged me extra and they said it was 3 kids per adult I had 4 kids with me and another mom. They never said that at check in or thr hostess when we order the day before. I asked kindly to remove the charge.

2026-07-01 via Nuitee
S
Sanchez solo_traveller us
4
Please read:
Pros:

The weather was the only thing we liked.

Cons:

It looks completely different than what we expected from the pictures online. The room wasn't clean and we had to ask multiple times for them to clean the room before we got settled in, I paid for parking and there was NO PARKING, I got over charged at one restaurant, they fixed the issue but it was embarrassing for my family. The bartenders have bad attitude, I ordered a burger and fries for my daughter and I got served with attitude, they said come back in 10 minutes and it'll be ready, I went back and they said "did you hear us call your name? So that means it's not ready" instantly I spoke to a manager because there's no way a bartender is talking to me like this after I spent almost 4k here this weekend with my family. Shuttles took about 25 minutes and like I said my car was parked way out front because they over sold parking vouchers. I circled for about 40 minutes and there was no parking so they had me park in the front and dropped me off at my room but my car was stuck way out there all weekend with shuttles that were not dependable. The beds were not comfy either, the pillows were good but the mattress will hurt your back.

2026-06-30 via Nuitee
S
Svitlana family_with_children us
10
2026-06-30 via Nuitee
J
Jorge family_with_children us
10
2026-06-29 via Nuitee
J
Jay Jay family_with_children us
10
2026-06-29 via Nuitee
A
Arlene couple us
8
2026-06-29 via Nuitee
S
Simran family_with_children us
5
2026-06-28 via Nuitee
L
LR solo_traveller us
7
Pros:

Environment, golfing, kid pools.

Cons:

The hours of closing for splashtopia. The hours of opening for an arcade that can be used without having someone posted as you load a game card and play at your discretion.

2026-06-27 via Nuitee
A
Acosta couple us
10
2026-06-26 via Nuitee
K
KHRISTENKO family_with_children us
8
2026-06-26 via Nuitee
R
Roman couple us
10
2026-06-25 via Nuitee
M
Maria family_with_children us
9
Family friendly, very welcoming with many things to keep you busy.
Pros:

I loved how family friendly it was. So many restaurants. So many activities for kids. The pool hours are long, that was great. They gave me a complimentary ride from my room to the front desk in a golf cart.

Cons:

The restroom door didn’t lock. There is only one hook to close the door and mine was broken.

The restroom door is made of wood slats and you can peek inside even unintentionally. It doesn’t provide much privacy even if it were to lock.

the shower has a glass on one side. So if you’re in the shower the person washing their hands can see you through the glass, showering.

I stood in line for over 30 minutes waiting to check in at the front desk during Father’s Day weekend. I’ll give them the benefit of the doubt for the busy weekend. Any other time that’s unacceptable.

2026-06-24 via Nuitee
B
Brenda family_with_children us
10
2026-06-24 via Nuitee