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Facilities
Property facilities
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Free beach shuttle
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Currency exchange
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Non-smoking throughout
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Paid WiFi
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
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Front desk (limited hours)
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Access to nearby outdoor pool
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Free beach shuttle
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Bethesda Hotel
Outdoor Pool and Free Wi-Fi: Take a dip in the refreshing outdoor pool or stay connected with complimentary Wi-Fi in public areas.
Comfortable Guest Rooms: Unwind in rooms equipped with cable TV and a convenient coffee maker for a cozy stay.
Convenient Amenities: Stay active at the on-site fitness centre and make use of the full-service business centre for all your needs.
Book now to experience the ultimate comfort and convenience at Bethesda Marriott!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 20 per day.
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Internet
WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.
Location
Guest Reviews
Room was clean
Two of the elevators were out of service. I had to walk down with a suitcase from the 8th floor when checking out. I waited for 15 minutes to get the elevator but when it showed up it had service workers on it and they said "no room" and closed the door.
They are nice and friendly
There’s No microwave in my room. It make it hare for me to eat
Standard.
Two chairs would have been better than one.
Great parking and quiet rooms
Only the location was satisfactory. Everything else was terrible. The restaurant and amenities were horribly overpriced. The shuttle did not pick us up from the metro station at the scheduled time, we got tired of waiting and Ubered back to the hotel.
Everything was unsatisfactory. We were put in a small room, room no. 145, between a storage closet and a large meeting room on the ground floor. When we asked to move, we were told there were no other rooms available (even though people who checked in after us were able to check into doubles without a problem). After the weekend, when there were clearly vacancies throughout the hotel, the manager asseverated that all the rooms are the same size. But they are not: I have stayed at this hotel before and the fire map clearly shows the room is not the same size as other rooms. We also saw other rooms that were being cleaned which were considerably larger. Further, the cold water came out warm to hot every evening and the heating did not adjust to the thermostat, resulting in a room that was over 75º. The door/window was sealed shut. The room also had a dirty carpet and only one towel was replaced when the room was serviced. The manager (Jeff Rosenbaum) was dishonest (outright lied to my face) and the staff obsequious but unhelpful. Typically when a guest who is staying five nights in the hotel with two guests expresses dissatisfaction with the accommodation, staff should offer to move the guest when availability allows. The staff at this location did not do that, and in fact lied about the size of the room.
Convenient.
A little expensive.
Location
Paying for parking and Wi-Fi
The bed was comfortable. I also liked the patio atmosphere.
It was very cold in the room. My Husband and I turned the heat all the way up and it never got at the very least comfortable. I slept in my full pajamas and cardigan sweater all night. Also the refrigerator did not work and there was a coffee maker in the room BUT no coffee or coffee condiments.
over priced for room . Staff very profesional
Staff were very nice, location convenient to highway and to get to many DC area locations. Quite a few expensive add-ons; high daily fee for parking and an in an out parking lot system that was cumbersome; breakfast also expensive. Even to get a cup of coffee one had to do so through the restaurant. Otherwise a perfectly nice stay.
I would NOT recommend this property. It is one of the worst hotels I have ever stayed in.
The lobby looks acceptable. The corridors and rooms are tired, dirty and in need of refurbishment. The room decor was modern but all the towels and bedding was marked and there were stains on the ceiling and walls.
The noise was horrendous at all times of day. There was noise from the freeway, constant trains and low flying planes. This made it difficult to get to sleep.
All members of staff were awful. They were not helpful. They were rude and slow. Check In was bad. Alan should not be checking in guests because he is clearly not capable of doing this. He give us wrong information. Overcharged us on the room deposit. No information on lounge or breakfast times. Just terrible. Carlos on check out was just as bad. Miserable. Not helpful. I even said my stay had been awful but it was ignored.
We chose this hotel and upgraded our room for access to the M Club lounge. This was the worst M Club lounge I have experienced. The coffee machine was constantly out of order. And as for the light refreshments, all they had were bags of crisps. That’s it. We did complain about this and was told by Iris from the lounge to check out and find another hotel if we weren’t happy. We then spoke to 2 separate managers. We were told the GM would be in touch (which they never did).
In summary I would never recommend or stay in this hotel again. I probably won’t stay at a Marriott hotel again.
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