Hilton St. Louis at the Ballpark

Hotels
•
Hilton Hotels & Resorts
7.6 (1162 reviews)
1 South Broadway , Saint Louis , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Unclean rooms
Poor heating
Closed amenities

Categories

Cleanliness
5.55
Multiple remarks about unclean conditions, such as pubic hair in shower and dirty windows.
Service
9.01
Caren received specific praise for her professional and helpful demeanor.
Location
9.05
Positively mentioned for convenience related to events and conferences.
Room Quality
6.51
Issues with heating and general room condition were noted, despite a clean sheet.
Amenities
7.54
Lack of expected amenities like the executive lounge impacted satisfaction.
Value for Money
7.5
High price point with several mentioned issues led to disappointment.
Food and Beverage
7.55
Breakfast was appreciated, but dinner options were criticized.
Overall Experience
8.12
Overall mixed feelings with appreciation for staff but disappointment in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:42

Property Description

Luxurious Accommodations
The Hilton St. Louis at the Ballpark offers elegant rooms with modern amenities including flat-screen TVs, coffee machines, and ergonomic work desks.

Top-Notch Facilities
Enjoy a rooftop bar with stunning views, an indoor pool, and a state-of-the-art fitness center during your stay. The hotel also boasts a business center and attentive concierge staff.

Dining Options Galore
Indulge in a variety of dining experiences, from American cuisine at Market Street Bistro to pizza at Imo's Pizza. Don't forget to try the steaks and seafood at Mike Shannon's restaurant.

Ready to experience luxury and convenience in the heart of St. Louis? Book your stay at Hilton St. Louis at the Ballpark now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1162 reviews
Cleanliness: 5.55
Service: 9.01
Location: 9.05
Room Quality: 6.51
Amenities: 7.54
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 8.12
A
Ashley • couple • us
10
2026-02-28 • via Nuitee
K
Kelley • couple • us
10
Pros:

Everyone here is very nice and helpful! Wonderful staff, rooms and very cleana

2026-02-28 • via Nuitee
G
Gulledge • couple • us
1
2026-02-27 • via Nuitee
S
Stephanie • couple • us
5
Paid too much for a room that reminds me of a super 8 motel.
Pros:

Conveniently located at the heart of STL.

Cons:

Stains on the furniture and bed. Dirt and crusty things on surfaces.

2026-02-26 • via Nuitee
J
Jessica • solo_traveller • us
8
Stay was great. Although, we’ll never use the valet parking again.
Cons:

We paid the extra money for the valet parking to find our truck parked in a non parking zone on an alley way with no security.

2026-02-23 • via Nuitee
M
Molly • extended_group • us
6
2026-02-23 • via Nuitee
N
Newberg • couple • us
2
One of my worst hotel experiences
Pros:

The view

Cons:

One that advertise stuff they dont have . Then the Property was broken down and dirty I can’t believe I paid sooo much. Also check out is and 11 but they came banging on the door 3 times by 10. They even opened the door while I was changing. HORRIBLE. Even in the lobby other people were complaining they kicked them out of their room days early

2026-02-22 • via Nuitee
C
Compass748753 • Business
10
Breakfast in the restaurant
Pros:

Dawn Graham at the restaurant downstairs was excellent, she and her staff very professional and friendly. I will be visiting again and look forward to it.

2026-02-12 • via Tripadvisor
D
Devon • couple • us
10
Everything was perfect the staff was nice the room was perfect and the food and drinks at both restaurants are amazing.
Pros:

The area is perfect and both restaurants they have are perfect vibes !

Cons:

Everything was great!

2026-02-12 • via Nuitee
T
Tyra • couple • us
10
Pros:

Staff was extremely helpful, friendly

2026-01-22 • via Nuitee
T
Tyra • couple • us
10
Pros:

Staff was extremely friendly property was clean

2026-01-22 • via Nuitee
2
203daltonc • Business
10
Enjoyable Lunch
Pros:

Trisha at the bar downstairs was amazing! She makes really good drinks and very personable. Made my lunch before visiting the arch enjoyable!

2026-01-21 • via Tripadvisor
S
Sue • family_with_children • us
6
Pros:

The location and the Executive lounge were the best parts.

Cons:

The cleanliness of the room was not good at all. I had to dust myself.

2026-01-20 • via Nuitee
I
Isaac • couple • us
10
2026-01-20 • via Nuitee
I
Isaac • couple • us
10
2026-01-19 • via Nuitee
A
Antuan • family_with_children • us
10
2026-01-19 • via Nuitee
H
Holland • couple • us
5
Pros:

LOCATION TO CARDINAL GAME AND BALL PARK VILLAGE

Cons:

HAD TO CHANGE ROOMS, FIRST ROOM HAD BAD SMELL AND WET FLOOR FROM BATHROOM, SMELLED LIKE SEWAGE,
FIRST REP WE HAD WHEN CHECKING IN WAS VERY RUDE AND DID NOT WANT TO HELP US SINCE WE BOOKED WITH BOOKING .COM AND NOT DIRECTLY

2026-01-19 • via Nuitee
T
Timothy • family_with_children • us
10
2026-01-19 • via Nuitee
D
David • family_with_children • us
2
It was hot and miserable. Staff tried to accommodate us every way they could but the ac units in this building are subpa
Pros:

The staff was amazing, rooms were clean, onsite restaurants and facilities were very nice

Cons:

The air conditioning was not working in the first room we were originally assigned. The room would not cool down below 80 degrees. Was told 4 times that an engineer would be up to take a look at it but no one ever came. We were eventually moved to a different room but had the same problem. Ac would not cool the room down. Maintenance came in a tinkered with it after I requested they do so and was able to eventually get the room cooled down by a couple degrees. It was still very hot and uncomfortable to sleep in which made the stay miserable. I feel the staff did everything they could to address the problem, unfortunately there just wasn’t anything that could be done. Nice job to the staff for putting forth the effort though. Very impressive in that regard.

2026-01-19 • via Nuitee
K
Kazimierz • couple • us
1
Send your staff for WOKE training
Pros:

Nothing the staff was terrible they didn’t want to sell as room

Cons:

I felt discriminated

2026-01-19 • via Nuitee