Hilton St. Louis at the Ballpark

Hotels
•
Hilton Hotels & Resorts
7.6 (1273 reviews)
1 South Broadway , Saint Louis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Unclean rooms
Poor heating
Closed amenities

Categories

Cleanliness
5.55
Multiple remarks about unclean conditions, such as pubic hair in shower and dirty windows.
Service
9.01
Caren received specific praise for her professional and helpful demeanor.
Location
9.05
Positively mentioned for convenience related to events and conferences.
Room Quality
6.51
Issues with heating and general room condition were noted, despite a clean sheet.
Amenities
7.54
Lack of expected amenities like the executive lounge impacted satisfaction.
Value for Money
7.5
High price point with several mentioned issues led to disappointment.
Food and Beverage
7.55
Breakfast was appreciated, but dinner options were criticized.
Overall Experience
8.12
Overall mixed feelings with appreciation for staff but disappointment in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:42

Property Description

Luxurious Accommodations
The Hilton St. Louis at the Ballpark offers elegant rooms with modern amenities including flat-screen TVs, coffee machines, and ergonomic work desks.

Top-Notch Facilities
Enjoy a rooftop bar with stunning views, an indoor pool, and a state-of-the-art fitness center during your stay. The hotel also boasts a business center and attentive concierge staff.

Dining Options Galore
Indulge in a variety of dining experiences, from American cuisine at Market Street Bistro to pizza at Imo's Pizza. Don't forget to try the steaks and seafood at Mike Shannon's restaurant.

Ready to experience luxury and convenience in the heart of St. Louis? Book your stay at Hilton St. Louis at the Ballpark now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 1273 reviews
Cleanliness: 5.55
Service: 9.01
Location: 9.05
Room Quality: 6.51
Amenities: 7.54
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 8.12
B
Barney • couple • us
5
Pros:

Location is great.

Cons:

Breakfast was too expensive. Didn't have free parking. Rooms were very dated for a Hilton.

2026-06-27 • via Nuitee
T
Tina • family_with_children • us
8
Would stay again if price is right!
Pros:

Loved the location, service was excellent!

2026-06-27 • via Nuitee
L
Lauren • solo_traveller • us
5
2026-06-25 • via Nuitee
W
Whitney • couple • us
9
Pros:

View of the arch

2026-06-25 • via Nuitee
A
Adnan • couple • us
1
2026-06-23 • via Nuitee
J
Joanna • solo_traveller • us
4
Could do better!
Pros:

Star bucks

Cons:

The gun fight in front of the hotel both nights we stayed. Terrible. The other hotel guests were fighting in the hall. The staff when we checked in was awful. He didn't present himself very professional. He was rude, his clothing was very sloppy and looked dirty. Terrible!! He wasnt a person i would want representing the hotel.
We went to eat at the place in the lower level of hotel, no one was around. We waited 20 minutes, ordered beer and a pizza, the pizza tasted like a cardboard pizza, my salad was wilted lettuce with a sprinkle of mozzarella cheese. Wtf?! Way to over priced. The 1st day of breakfast, I requested cup of coffee, she walked away, never got my coffee. My husband went and got us both a cup. She never came back to our table except to give us a bill, and said we could leave her tip on it. Nope.

2026-06-23 • via Nuitee
J
Janette • solo_traveller • us
10
Amazing experience
Pros:

Breakfast was amazing, amenities were fabulous, rooftop bar was awesome, and the location was perfect.

Cons:

We didn't realize that an attendant needed to use a key card (from the lobby) to let us up to the 26th floor for the rooftop bar.

2026-06-22 • via Nuitee
B
Brentney • family_with_children • us
8
All in all 8/10. Location superb, staff was immaculate. Rooftop bar was 10/10. My only complaint would be the ‘d
Pros:

The staff was incredible! Shower pressure was amazing!

Cons:

The room wasn’t necessarily dirty, but it was hard to distinguish ‘dirty from worn’ look.

2026-06-22 • via Nuitee
N
Noah • couple • us
4
Not as good as I expected
Pros:

Location

Cons:

Drains clogged in sink and shower, sheets were dirty, dirt all over rug

2026-06-17 • via Nuitee
A
anonymous • solo_traveller • us
9
2026-06-15 • via Nuitee
S
Scott • couple • us
10
2026-06-14 • via Nuitee
R
robert • couple • us
10
2026-06-14 • via Nuitee
C
Caleb • couple • us
1
Hot
Cons:

A/C was off/broken, our room got up to nearly 90 degrees

2026-06-12 • via Nuitee
S
Spencer • couple • us
3
Toilet was bubbling water onto floor
2026-06-11 • via Nuitee
L
Lewallen • couple • us
10
Pros:

Very convenient! Walking distance to anything we wanted to do

Cons:

Valet parking was full. This was actually one of the reasons I booked this place. Luckily we’re were advised by staff to park in the garage across the street and bring our ticket to the front desk. Worked out ok, wasn’t a big deal

2026-06-09 • via Nuitee
J
Joshua • couple • us
1
Hot and over priced !
Pros:

The location

Cons:

Rude front desk workers. Room was musty ac didn’t work. Way over priced for what it was.

2026-06-08 • via Nuitee
J
Jennifer • family_with_children • us
1
Pros:

NOTHING! The staff was always rude, our ac in the room didn’t work the whole time we were there. The whole west tower didn’t have ac which they failed to tell us nor did they offer to give us another room, it was 83 degrees in our room and didn’t get to sleep till about 2:30 am.
The garage that we paid $40 for was not secure at all, money, bunch of change, 2 phones and a few other things were taken out of my car! This place has got to be the most horrible place ever!!!

2026-06-08 • via Nuitee
M
Michael • solo_traveller • us
3
2026-06-08 • via Nuitee
S
Stephanie • family_with_children • us
10
Assume place to stay for fun! SO much to do within walking distance too!
Pros:

Staff were so friendly making sure we had everything we needed and the location was exactly where we needed it to be for the ballgames.

Cons:

Our toilet was very slow to flush, but we let them know

2026-06-08 • via Nuitee
B
Butler • family_with_children • us
10
2026-06-07 • via Nuitee