Rochester Airport Marriott

Hotels
Marriott Hotels & Resorts
8.1 (393 reviews)
1890 Ridge Road West , Rochester , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Concierge club was nice
Good amenities
Polite staff
Cons:
Cleanliness issues
Rude service experience
Old mattress

Categories

Cleanliness
7.05
Found a cockroach in the bathroom, suggesting cleanliness issues.
Service
8.85
Overall positive experiences with staff, although one rude interaction noted.
Location
8.05
Good location but too far from the airport, affecting convenience.
Room Quality
7.55
Mattress seemed old and some comfort issues mentioned.
Amenities
8.55
Good amenities like gym and shuttle service.
Value for Money
8.05
Generally felt that the experience was worth the price, despite issues.
Food and Beverage
8.55
Various dining options available nearby.
Overall Experience
8.15
Despite some issues, most guests had a pleasant overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:13

Property Description

Luxurious Accommodations:
Indulge in modern comfort with 32” flat-screen TVs, plush bedding, and contemporary furniture at Rochester Airport Marriott. Enjoy the convenience of cable TV, free Wi-Fi, and easily accessible electrical outlets for work or relaxation.

Relaxation and Recreation:
Unwind by the outdoor pool, stay active in the well-equipped fitness center, or take advantage of the complimentary airport shuttle service for hassle-free travel. Don't forget to visit the Images Lounge for delicious cocktails and snacks after a day of exploring.

Convenient Location:
Located just 7.5 miles from downtown Rochester, and within a short drive to popular attractions like the Strong National Museum of Play and Rochester Museum and Science Center, Rochester Airport Marriott offers the perfect blend of convenience and comfort.

Book your stay at Rochester Airport Marriott now for a memorable and stress-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 393 reviews
Cleanliness: 7.05
Service: 8.85
Location: 8.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.15
H
Hsae Eh couple us
8
2026-06-16 via Nuitee
C
Chawanda solo_traveller us
2
Pros:

The location

Cons:

Un clean

2026-06-13 via Nuitee
E
Eva couple us
7
Stay was very nice. It was a much needed getaway
Pros:

Pool

2026-06-13 via Nuitee
K
Katherine solo_traveller es
8
2026-05-27 via Nuitee
R
Rajan couple us
7
2026-05-25 via Nuitee
M
Mohammed family_with_children us
8
It was ok
2026-05-18 via Nuitee
S
scotttH1521VK Couples
6
Marriott in Name Only?
Pros:

The beds were extremely comfy, but the services fell a bit short. The hotel had a QR code for restaurants / room service, but the menu was out of date and no longer applicable. The Bonvoy App listed a room service menu, but when we attempted to order, we were sent to the restaurant who informed us they were not doing room service. Finally, they no longer clean the rooms daily and the front desk failed to inform us when we checked in. We requested cleaning mid-day when heading out, but they didn’t come by about 4pm.

2026-05-16 via Tripadvisor
A
Abbott couple us
10
2026-05-13 via Nuitee
D
Dorothy solo_traveller us
8
2026-05-10 via Nuitee
A
Annie-Liliane family_with_children ca
1
Staff 100% place dirty didn’t stay
Pros:

The staff was very polite

Cons:

It was very dirty

2026-04-13 via Nuitee
M
Monique family_with_children us
3
Cons:

I had to change rooms after several maintenance attempts
This hotel has went down significantly. I had a business trip and did not have time to change locations during my travel. Very disappointed

2026-04-01 via Nuitee
J
Janarthanan family_with_children ca
1
Pros:

We told them to repair the bath tub water issue and no one resolved it and useless and waste of money and I won't recommend to anyone

Cons:

location

2026-03-23 via Nuitee
1
113johannesf Friends getaway New Orleans, Louisiana
4
Dried Blood stains on duvet, dusty lights and moisture warped bathroom doors.
Pros:

The front desk lady at check in was very friendly. The hotel room needs a proper clean and remodel. The bathroom door is warping due to moisture from years of showering. The bathroom mirror wood finish is fading and the wall mounted lights are extremely dusty. The worst part was the dried blood stain and makeup stains on my duvet. I called the front desk for a replacement but their said “we are so busy right now, there are no replacement duvets” I ended up with a light brown couch throw instead… Overall would recommend the doubletree hotel one this one.

2026-03-21 via Tripadvisor
D
Dawn family_with_children ca
8
2026-03-16 via Nuitee
M
Militello family_with_children us
9
2026-03-16 via Nuitee
C
courtney couple us
8
2026-03-16 via Nuitee
M
Melina family_with_children us
7
2026-03-16 via Nuitee
R
regina family_with_children us
10
Cons:

Love the Room,pool and jacuzzi

2026-03-02 via Nuitee
E
Eric family_with_children us
1
Pros:

Not a lot

Cons:

Both rooms

2026-02-27 via Nuitee
L
Leontina couple us
6
Our stay was pleasant but the rooms needed updating.
Pros:

It was centrally located

Cons:

The rooms were a little run down. There was peeling paint on the doors and the toilet bowl was to low.

2026-02-23 via Nuitee